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The Business of IT                                 By Paul Wohlleben




   Surviving Budget Chaos
   Consider these strategies to deal with the looming cuts in federal IT spending.




   T
                he basis of the current federal                                                                                                                                                                                                        more collaborative process. It is more
                budget crisis is easily under-                                                                                                                                                                                                         difficult to craft such a compromise,
                                                                                                                                                                                                                                                                                                         The Effect of
                stood: Government expenses                                                                                                                                                                                                             but the decisions made are much more
                                                                                                                                                                                                                                                                                                         Uncertainty
                are much higher than revenues,                                                                                                                                                                                                         likely to be implemented.                         Let’s look at some of the key players in the
   and borrowing to address the increasing                                                                                                                                                                                                           •  ocus on efficiency.
                                                                                                                                                                                                                                                       F                                                 economy and how they are affected by
   gap is becoming much more problematic.                                                                                                                                                                                                            	Look closely at the organization and              budget uncertainty:
   Practically everyone in a leadership                                                                                                                                                                                                                its activities. Identify and remove bar-          •  usinesses: Business leaders are
                                                                                                                                                                                                                                                                                                           B
   capacity regarding the federal budget                                                                                                                                                                                                               riers to efficiency. Ensure that over-              sitting on large amounts of cash. They
   agrees that the deficit must be reduced to                                                                                                                                                                                                          sight activities are lean. Oversight can            will take actions to use the cash to
   a manageable level.                                                                                                                                                                                                                                 identify and address failing projects,              grow their businesses in ways that will
                                                                                                                                                                                                                                                                                                           drive economic demand and increase
       The budget sequestration agreement                                                                                                                                                                                                              but such operations tend to become
                                                                                                                                                                                                                                                                                                           employment when they believe economic
   established in 2011 was a macro-level                                                                                                                                                                                                               bloated and bureaucratic. Include sup-
                                                                                                                                                                                                                                                                                                           conditions will allow them to produce a
   compromise to address the size of the                                                                                                                                                                                                               port contractors in these reviews and               fair return on their shareholders’ capital.
   deficit over the next 10 years. Many                                                                                                                                                                                                                adjust contract tasks expeditiously.              • nvestors: Investors have also hoarded
                                                                                                                                                                                                                                                                                                           I
   details were left unspecified, and the                                                                                                                                                                                                            •  emember Moore’s Law.
                                                                                                                                                                                                                                                       R                                                   significant amounts of cash in safe but
   sequestration provides a great example                                                                                                                                                                                                            	CIOs are in an enviable position. Most              low-yield investments. They too are
   of the adage, “The devil is in the details.”                                                                                                                                                                                                        federal programs are people-driven, but             waiting for economic conditions to
   While many believe the full sequestra-                                                                                                                                                                                                              IT is technology-driven. Each year the              allow them to redirect their capital into
   tion will never be implemented, it seems                                                                                                                                                                                                            price/performance ratio of most tech-               investments that hold the prospect
   fairly clear that the federal deficit must be                                                                                                                                                                                                       nology improves. IT leaders must use                of solid returns.
   reduced. However, it is not at all clear how                                                                                                                                                                                                        that to their advantage. CIOs have a              •  onsumers: Consumer spending drives
                                                                                                                                                                                                                                                                                                           C
                                                                                                                                                                                                                                                                                                           a great amount of economic demand
   these cuts will be accomplished.                                                                                                                                                                                                                    wide range of options to choose from
                                                                                                                                                                                                                                                                                                           and has a significant impact on our
       For government leaders and employees,                                                                                                                                                                                                           that can lead to cost savings and greater
                                                                                                                                                                                                                                                                                                           economy. With unemployment high
   and for the private organizations that sup-                                                                                                                                                                                                         efficiency.                                         and real estate markets weakened,
   port government, the effect seems clear:                                                                                                                                                                                                          •  ell IT as a solution.
                                                                                                                                                                                                                                                       S                                                   consumers are spending less. Bringing
   There must be action to cut the deficit,        How to Manage the Chaos                          For cuts of less than 5 percent, agency                                                             • Leverage the team.                         	CIOs have an important role in lead-                clarity to the economy, which increases
   and part of the solution will require cuts      Under most scenarios, the federal             executives should be able to manage by                                                                 	 is human nature to come together to
                                                                                                                                                                                                          It                                           ing any re-scoping or restructuring to              employment and stabilizes real estate, will
   to selected government programs. The            budget is likely to sustain cuts in excess    continuing current programs and improv-                                                                  fight a common enemy. In this case, the      absorb cuts. The most important role                increase consumer confidence and
   agencies that have the most success in          of 5 percent. Certainly, as agencies create   ing efficiency. Some pain likely would be                                                                enemy is budget cuts. Agency leaders         might well be to serve as lead innovator,           spending.
   dealing with these cuts will be those that      operating plans based on such budgets,        involved in improving efficiency, as cost                                                                will find increased cooperation as they      demonstrating to other mission execu-             •  overnment leaders: For the past
                                                                                                                                                                                                                                                                                                           G
   have in place an effective strategy for         programs will sustain the overall cuts in     cutting to drive efficiency could reduce                                                                 seek ways to protect and accomplish          tives how IT can be used to improve                 few years, the leaders of federal agencies
   using the resources that remain at their        varying proportions. Some will be cut         levels of both federal and contractor staff.                                                             the agency’s mission while absorbing         efficiency. IT leaders should set aside             have dealt with significant uncertainty
                                                                                                                                                                                                                                                                                                           brought on by continuing budget
   disposal.                                       less than the average, some more. I be-          Absorbing cuts of 5 percent or more                                                                   the cuts. They should take advantage         time to meet with other executives and
                                                                                                                                                elizabeth hinshaw (Wohlleben); Mike Kemp/getty images



                                                                                                                                                                                                                                                                                                           resolutions and a stalemate on budget
       Lack of clarity regarding our economic      lieve there are two strategies to employ,     while maintaining the scope of federal                                                                   of this team spirit to push consolida-       help them find ways to get more done
                                                                                                                                                                                                                                                                                                           matters in Congress. As a result, their
   playing field, and the role and impact of       depending on the level of cuts being taken    programs would be much more difficult.                                                                   tion initiatives that remove stovepipes      with less.                                          decision-making and procurement
   government on the economy, is the truly         by a program or activity that supports        Larger cuts require that programs be pri-                                                                and inefficiencies from the agency’s                                                             activities have been drastically slowed.
   disruptive factor we face today.                agency operations.                            oritized in terms of contribution to the                                                                 operation.                                     Absorbing budget cuts is always pain-             On top of this, we now have the looming
                                                                                                 mission, and that some of the programs                                                                 • Connect with external stakeholders.        ful. In the end, decisive leadership pro-             sequestration, which increases uncertainty.
                                                                                                 that yield lower contributions be elimi-                                                               	CIOs do not exist on an island; any uni-   vides the best path for moving forward                As we get more budget certainty, whatever
                                                                                                 nated or significantly re-scoped. This is                                                                lateral decisions they make regarding      after adjusting plans and operations.                the results and impacts on the size and
         “Getting the strategies to yield the                                                    very difficult work and involves a great                                                                 budgets that impact services provided                                                            scope of the federal budget, leadership
                                                                                                 deal of emotional baggage.                                                                               to agency customers could be undone                                                              should be positioned to act decisively.
      rewards they promise will take hard work                                                      Here are a few strategies that federal                                                                in the decision-making process. Avoid
                                                                                                                                                                                                                                                     Paul Wohlleben is a former federal CIO who cur-
                                                                                                                                                                                                                                                     rently consults in the federal sector. E-mail him
         and strong leadership.” — P W                aul   ohlleben
                                                                                                 IT leaders can use as they implement                                                                     this trap by reaching out to custom-       at paul.wohlleben@gmail.com or visit his blog at
                                                                                                 budget cuts:                                                                                             ers and their leaders and seeking a        businessofinfotech.blogspot.com.

42 FedTechmagazine.com | fall 2012                                                                                                                                                                                                                                                                                  Fall 2012 | fedTechmagazine.com 43

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The Business of IT - Surviving Budget Chaos

  • 1. The Business of IT By Paul Wohlleben Surviving Budget Chaos Consider these strategies to deal with the looming cuts in federal IT spending. T he basis of the current federal more collaborative process. It is more budget crisis is easily under- difficult to craft such a compromise, The Effect of stood: Government expenses but the decisions made are much more Uncertainty are much higher than revenues, likely to be implemented. Let’s look at some of the key players in the and borrowing to address the increasing • ocus on efficiency. F economy and how they are affected by gap is becoming much more problematic. Look closely at the organization and budget uncertainty: Practically everyone in a leadership its activities. Identify and remove bar- • usinesses: Business leaders are B capacity regarding the federal budget riers to efficiency. Ensure that over- sitting on large amounts of cash. They agrees that the deficit must be reduced to sight activities are lean. Oversight can will take actions to use the cash to a manageable level. identify and address failing projects, grow their businesses in ways that will drive economic demand and increase The budget sequestration agreement but such operations tend to become employment when they believe economic established in 2011 was a macro-level bloated and bureaucratic. Include sup- conditions will allow them to produce a compromise to address the size of the port contractors in these reviews and fair return on their shareholders’ capital. deficit over the next 10 years. Many adjust contract tasks expeditiously. • nvestors: Investors have also hoarded I details were left unspecified, and the • emember Moore’s Law. R significant amounts of cash in safe but sequestration provides a great example CIOs are in an enviable position. Most low-yield investments. They too are of the adage, “The devil is in the details.” federal programs are people-driven, but waiting for economic conditions to While many believe the full sequestra- IT is technology-driven. Each year the allow them to redirect their capital into tion will never be implemented, it seems price/performance ratio of most tech- investments that hold the prospect fairly clear that the federal deficit must be nology improves. IT leaders must use of solid returns. reduced. However, it is not at all clear how that to their advantage. CIOs have a • onsumers: Consumer spending drives C a great amount of economic demand these cuts will be accomplished. wide range of options to choose from and has a significant impact on our For government leaders and employees, that can lead to cost savings and greater economy. With unemployment high and for the private organizations that sup- efficiency. and real estate markets weakened, port government, the effect seems clear: • ell IT as a solution. S consumers are spending less. Bringing There must be action to cut the deficit, How to Manage the Chaos For cuts of less than 5 percent, agency • Leverage the team. CIOs have an important role in lead- clarity to the economy, which increases and part of the solution will require cuts Under most scenarios, the federal executives should be able to manage by is human nature to come together to It ing any re-scoping or restructuring to employment and stabilizes real estate, will to selected government programs. The budget is likely to sustain cuts in excess continuing current programs and improv- fight a common enemy. In this case, the absorb cuts. The most important role increase consumer confidence and agencies that have the most success in of 5 percent. Certainly, as agencies create ing efficiency. Some pain likely would be enemy is budget cuts. Agency leaders might well be to serve as lead innovator, spending. dealing with these cuts will be those that operating plans based on such budgets, involved in improving efficiency, as cost will find increased cooperation as they demonstrating to other mission execu- • overnment leaders: For the past G have in place an effective strategy for programs will sustain the overall cuts in cutting to drive efficiency could reduce seek ways to protect and accomplish tives how IT can be used to improve few years, the leaders of federal agencies using the resources that remain at their varying proportions. Some will be cut levels of both federal and contractor staff. the agency’s mission while absorbing efficiency. IT leaders should set aside have dealt with significant uncertainty brought on by continuing budget disposal. less than the average, some more. I be- Absorbing cuts of 5 percent or more the cuts. They should take advantage time to meet with other executives and elizabeth hinshaw (Wohlleben); Mike Kemp/getty images resolutions and a stalemate on budget Lack of clarity regarding our economic lieve there are two strategies to employ, while maintaining the scope of federal of this team spirit to push consolida- help them find ways to get more done matters in Congress. As a result, their playing field, and the role and impact of depending on the level of cuts being taken programs would be much more difficult. tion initiatives that remove stovepipes with less. decision-making and procurement government on the economy, is the truly by a program or activity that supports Larger cuts require that programs be pri- and inefficiencies from the agency’s activities have been drastically slowed. disruptive factor we face today. agency operations. oritized in terms of contribution to the operation. Absorbing budget cuts is always pain- On top of this, we now have the looming mission, and that some of the programs • Connect with external stakeholders. ful. In the end, decisive leadership pro- sequestration, which increases uncertainty. that yield lower contributions be elimi- CIOs do not exist on an island; any uni- vides the best path for moving forward As we get more budget certainty, whatever nated or significantly re-scoped. This is lateral decisions they make regarding after adjusting plans and operations. the results and impacts on the size and “Getting the strategies to yield the very difficult work and involves a great budgets that impact services provided scope of the federal budget, leadership deal of emotional baggage. to agency customers could be undone should be positioned to act decisively. rewards they promise will take hard work Here are a few strategies that federal in the decision-making process. Avoid Paul Wohlleben is a former federal CIO who cur- rently consults in the federal sector. E-mail him and strong leadership.” — P W aul ohlleben IT leaders can use as they implement this trap by reaching out to custom- at paul.wohlleben@gmail.com or visit his blog at budget cuts: ers and their leaders and seeking a businessofinfotech.blogspot.com. 42 FedTechmagazine.com | fall 2012 Fall 2012 | fedTechmagazine.com 43