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Dept. of MBA, Sanjivani COE, Kopargaon
ASCC3 Start-up and Placement
Readiness
Unit. No. 1 Introduction to world of
Business (start-ups) and Job Market
Past, Present and Future trends of Business and Job Market
Presented By:
Dr. V. D. Chavan
Ph. D (Management), MBA(Mkt), B.Com (Banking and Cost Accounting)
Associate Professor of MBA
1
Sanjivani College of Engineering, Kopargaon
Department of MBA
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
• Globalization has been upending the status quo for centuries.
Globalization has accelerated in recent decades, accruing to trade
liberalization and emerging market growth. However,
phenomenon such as the recent rise of nationalist sentiments in
the west, scraping of the Trans-Pacific Partnership (TPP) trade deal,
Brexit and so on, are leading to the emergence of a more
multipolar world. These trends disrupt existing business models
by creating new competitors, reordering supply chains and
lowering price points. The next waves — including the emergence
of BRICS as a major economic block and a more multipolar world
— will augment complexity and require flexible business models
to respond to global shifts.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
• Adoption of exponential technologies has been disrupting
competitive strategy and business models for centuries. The
Industrial Revolution, for instance, eliminated guilds and created
massive labour displacement. In our lifetime, successive waves of
the IT revolution (PC, online, mobile, social) have democratized
data, empowered consumers and spawned scores of new
industries. The next waves of technological disruption — the IoT,
Virtual Reality (VR), AI, ML, Big Data, Robotic Process Automation
(RPA) — are proving themselves to be even more revolutionary.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
• Throughout human history, demographic changes have
determined evolutionary restructuring. In the decades ahead,
relatively higher birth rates will make Asia and Africa engines of
economic opportunities. Aging populations will transform and
mature everything from health care to real estate in majority of
developed nations. Millennial dominated workforces are
reinventing the workplace. Similarly, urbanization is increasing the
cities’ economic and public policy clout, even as it strains their
ability to grow in a sustainable manner. Migration and
immigration will also have profound impact on workforces and
economic development. All these demographic shifts will require
new strategies and business models
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles IT
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles Automotive
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles Textiles and Apparel
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles BFSI
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles Retail
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
New Job Roles Retail
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Healthcare
• Key Emerging Trends
• Higher penetration of mobile phones has spurred increasing usage
of mHealth apps
• Telemedicine
• medical tourism
• IoT (IoMT), mobile and wearable devices
• Blockchain
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Education
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Education -Increasing use of technology
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Education -Increasing use of technology
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Please refer below link
• Future of Jobs in India - Development Sectors.cdr (ficci.in)
https://ficci.in/spdocument/23031/Future-of-Jobs-in-India-2.0.p
df
• technical-report.pdf (pearson.com)
• What the future of work will mean for jobs, skills, and wages: Jobs
lost, jobs gained | McKinsey
• Five lessons from history on AI, automation, and employment |
McKinsey
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Successful businesses create value with each transaction—for their customers in the form of
satisfaction and for themselves and their shareholders in the form of profit. Companies that
generate greater value with each sale are better positioned to profit than those that produce less
value.
To evaluate how much value your company is creating, it’s critical to understand its value chain.
Below is a look at what a value chain is, why it’s important to understand, and steps you can take to
conduct one and help your company create and retain more value from its sales.
UNDERSTANDING THE VALUE CHAIN
The term value chain refers to the various business activities and processes involved in creating a
product or performing a service. A value chain can consist of multiple stages of a product or
service’s lifecycle, including research and development, sales, and everything in between. The
concept was conceived by Harvard Business School Professor Michael Porter in his book The
Competitive Advantage: Creating and Sustaining Superior Performance.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Taking stock of the processes that comprise your company’s value chain can help you gain
insight into what goes into each of its transactions. By maximizing the value created at each point
in the chain, your company can be better positioned to share more value with customers while
capturing a greater share for itself. Similarly, knowing how your firm creates value can enable you
to develop a greater understanding of its competitive advantage.
COMPONENTS OF A VALUE CHAIN
According to Porter’s definition, all of the activities that make up a firm's value chain can be split
into two categories that contribute to its margin: primary activities and support activities.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Primary activities are those that go directly into the creation of a product or the execution of a
service, including:
● Inbound logistics: Activities related to receiving, warehousing, and inventory management
of source materials and components
● Operations: Activities related to turning raw materials and components into a finished
product
● Outbound logistics: Activities related to distribution, including packaging, sorting, and
shipping
● Marketing and sales: Activities related to the marketing and sale of a product or service,
including promotion, advertising, and pricing strategy
● After-sales services: Activities that take place after a sale has been finalized, including
installation, training, quality assurance, repair, and customer service
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
primary activities-activities are directly involved in the production
and selling of the actual product. They cover the physical
creation of the product, its sales, transfer to the buyer as well
as after sale assistance.
Even though the importance of each category may vary from
industry to industry, all of these activities will be present to some
degree in each organization and play at least some role in
competitive advantage.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Inbound Logistics
Inbound logistics is where purchased inputs such as raw materials are often
taken care of. Because of this function, it is also in contact with external
companies such as suppliers. The activities associated with inbound
logistics are receiving, storing and disseminating inputs to the product.
Examples: material handling, warehousing, inventory control, vehicle
scheduling and returns to suppliers.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Operations
Once the required materials have been collected internally,
operations can convert the inputs in the desired product. This
phase is typically where the factory conveyor belts are being used.
The activities associated with operations are therefore transforming
inputs into the final product form. Examples: machining,
packaging, assembly, equipment maintenance, testing, printing
and facility operations.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Outbound Logistics
After the final product is finished it still needs to find its way to the
customer. Depending on how lean the company is, the product can be
shipped right away or has to be stored for a while. The activities
associated with outbound logistics are collecting, storing and
physically distributing the product to buyers. Examples: finished
goods warehousing, material handling, delivery vehicle operations,
order processing and scheduling.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Marketing & Sales
It is the job of marketeers and sales agents to make sure that potential
customers are aware of the product and are seriously considering purchasing
them. Activities associated with marketing and sales are therefore to provide
a means by which buyers can purchase the product and induce them to do so.
Examples: advertising, promotion, sales force, quoting, channel
selection, channel relations and pricing. A good tool to structure the
entire marketing process is the Marketing Funnel.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
Marketing Funnel: Visualizing the Customer Journey
Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
Figure 2: Customer Journey
Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Service
In today’s economy, after-sales service is just as important as promotional
activities. Complaints from unsatisfied customers are easily spread and shared
due to the internet and the consequences on your company’s reputation might be
vast. It is therefore important to have the right customer service practices in
place. The activities associated with this part of the value chain are providing
service to enhance or maintain the value of the product after it has been sold
and delivered. Examples: installation, repair, training, parts supply and
product adjustment.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Secondary activities help primary activities become more efficient—effectively creating a
competitive advantage—and are broken down into:
● Procurement: Activities related to the sourcing of raw materials, components, equipment,
and services
● Technological development: Activities related to research and development, including
product design, market research, and process development
● Human resources management: Activities related to the recruitment, hiring, training,
development, retention, and compensation of employees
● Infrastructure: Activities related to the company’s overhead and management, including
financing and planning
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
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Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Support Activities
The second category is support activities. They go across the primary
activities and aim to coordinate and support their functions as best as
possible with each other by providing purchased inputs, technology,
human resources and various firm wide managing functions. The support
activities can therefore be divided into procurement, technology
development (R&D), human resource management and firm
infrastructure.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Procurement
Procurement refers to the function of purchasing inputs used in the
firm’s value chain, not the purchased inputs themselves. Purchased
inputs are needed for every value activity, including support
activities. Purchased inputs include raw materials, supplies and other
consumable items as well as assets such as machinery, laboratory
equipment, office equipment and buildings. Procurement is therefore
needed to assist multiple value chain activities, not just inbound
logistics.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Technology Development (R&D)
Every value activity embodies technology, be it know how,
procedures or technology embodied in process equipment. The array
of technology used in most companies is very broad. Technology
development activities can be grouped into efforts to improve the
product and the process. Examples are telecommunication technology,
accounting automation software, product design research and
customer servicing procedures. Typically, Research & Development
departments can also be classified here.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Human Resource Management
HRM consists of activities involved in the recruiting, hiring (and firing),
training, development and compensation of all types of personnel. HRM
affects the competitive advantage in any firm through its role in
determining the skills and motivation of employees and the cost of
hiring and training them. Some companies (especially in the technological
and advisory service industry) rely so much on talented employees, that they
have devoted an entire Talent Management department within HRM to
recruit and train the best of the best university graduates.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Value Chain Analysis
Firm Infrastructure
Firm infrastructure consists of a number of activities including general (strategic)
management, planning, finance, accounting, legal, government affairs and
quality management. Infrastructure usually supports the entire value chain, and
not individual activities. In accounting, many firm infrastructure activities are often
collectively indicated as ‘overhead’ costs. However, these activities shouldn’t be
underestimated since they could be one of the most powerful sources of competitive
advantage. After all, strategic management is often the starting point from which all
smaller decisions in the firm are being based on. The wrong strategy will make it extra
hard for people on the workfloor to perform well.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Linkages within the Value Chain
Although value activities are the building blocks of competitive advantage,
the value chain is not a collection of independent activities. Rather, it is a
system of interdependent activities that are related by linkages within the
value chain. Decisions made in one value activity (e.g. procurement) may
affect another value activity (e.g. operations). Since procurement has the
responsibility over the quality of the purchased inputs, it will probably affect
the production costs (operations), inspections costs (operations) and
eventually even the product quality.
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Linkages within the Value Chain
In addition, a good working automated phone menu for customers
(technology development) will allow customers to reach the right
support assistant faster (service). Clear communication between and
coordination across value chain activities are therefore just as
important as the activities itself. Consequently, a company also needs
to optimize these linkages in order to achieve competitive advantage.
Unfortunately these linkages are often very subtle and go unrecognized
by the management thereby missing out on great improvement
opportunities.
Dept. of MBA, Sanjivani COE, Kopargaon
Thank You

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U-1 SPR.pptx.pdf

  • 1. Dept. of MBA, Sanjivani COE, Kopargaon ASCC3 Start-up and Placement Readiness Unit. No. 1 Introduction to world of Business (start-ups) and Job Market Past, Present and Future trends of Business and Job Market Presented By: Dr. V. D. Chavan Ph. D (Management), MBA(Mkt), B.Com (Banking and Cost Accounting) Associate Professor of MBA 1 Sanjivani College of Engineering, Kopargaon Department of MBA www.sanjivanimba.org.in
  • 2. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 3. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 4. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 5. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 6. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon • Globalization has been upending the status quo for centuries. Globalization has accelerated in recent decades, accruing to trade liberalization and emerging market growth. However, phenomenon such as the recent rise of nationalist sentiments in the west, scraping of the Trans-Pacific Partnership (TPP) trade deal, Brexit and so on, are leading to the emergence of a more multipolar world. These trends disrupt existing business models by creating new competitors, reordering supply chains and lowering price points. The next waves — including the emergence of BRICS as a major economic block and a more multipolar world — will augment complexity and require flexible business models to respond to global shifts.
  • 7. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 8. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon • Adoption of exponential technologies has been disrupting competitive strategy and business models for centuries. The Industrial Revolution, for instance, eliminated guilds and created massive labour displacement. In our lifetime, successive waves of the IT revolution (PC, online, mobile, social) have democratized data, empowered consumers and spawned scores of new industries. The next waves of technological disruption — the IoT, Virtual Reality (VR), AI, ML, Big Data, Robotic Process Automation (RPA) — are proving themselves to be even more revolutionary.
  • 9. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon
  • 10. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon • Throughout human history, demographic changes have determined evolutionary restructuring. In the decades ahead, relatively higher birth rates will make Asia and Africa engines of economic opportunities. Aging populations will transform and mature everything from health care to real estate in majority of developed nations. Millennial dominated workforces are reinventing the workplace. Similarly, urbanization is increasing the cities’ economic and public policy clout, even as it strains their ability to grow in a sustainable manner. Migration and immigration will also have profound impact on workforces and economic development. All these demographic shifts will require new strategies and business models
  • 11. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles IT
  • 12. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles Automotive
  • 13. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles Textiles and Apparel
  • 14. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles BFSI
  • 15. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles Retail
  • 16. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon New Job Roles Retail
  • 17. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Healthcare • Key Emerging Trends • Higher penetration of mobile phones has spurred increasing usage of mHealth apps • Telemedicine • medical tourism • IoT (IoMT), mobile and wearable devices • Blockchain
  • 18. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Education
  • 19. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Education -Increasing use of technology
  • 20. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Education -Increasing use of technology
  • 21. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Please refer below link • Future of Jobs in India - Development Sectors.cdr (ficci.in) https://ficci.in/spdocument/23031/Future-of-Jobs-in-India-2.0.p df • technical-report.pdf (pearson.com) • What the future of work will mean for jobs, skills, and wages: Jobs lost, jobs gained | McKinsey • Five lessons from history on AI, automation, and employment | McKinsey
  • 22. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Successful businesses create value with each transaction—for their customers in the form of satisfaction and for themselves and their shareholders in the form of profit. Companies that generate greater value with each sale are better positioned to profit than those that produce less value. To evaluate how much value your company is creating, it’s critical to understand its value chain. Below is a look at what a value chain is, why it’s important to understand, and steps you can take to conduct one and help your company create and retain more value from its sales. UNDERSTANDING THE VALUE CHAIN The term value chain refers to the various business activities and processes involved in creating a product or performing a service. A value chain can consist of multiple stages of a product or service’s lifecycle, including research and development, sales, and everything in between. The concept was conceived by Harvard Business School Professor Michael Porter in his book The Competitive Advantage: Creating and Sustaining Superior Performance.
  • 23. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Taking stock of the processes that comprise your company’s value chain can help you gain insight into what goes into each of its transactions. By maximizing the value created at each point in the chain, your company can be better positioned to share more value with customers while capturing a greater share for itself. Similarly, knowing how your firm creates value can enable you to develop a greater understanding of its competitive advantage. COMPONENTS OF A VALUE CHAIN According to Porter’s definition, all of the activities that make up a firm's value chain can be split into two categories that contribute to its margin: primary activities and support activities.
  • 24. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis
  • 25. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Primary activities are those that go directly into the creation of a product or the execution of a service, including: ● Inbound logistics: Activities related to receiving, warehousing, and inventory management of source materials and components ● Operations: Activities related to turning raw materials and components into a finished product ● Outbound logistics: Activities related to distribution, including packaging, sorting, and shipping ● Marketing and sales: Activities related to the marketing and sale of a product or service, including promotion, advertising, and pricing strategy ● After-sales services: Activities that take place after a sale has been finalized, including installation, training, quality assurance, repair, and customer service
  • 26. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis primary activities-activities are directly involved in the production and selling of the actual product. They cover the physical creation of the product, its sales, transfer to the buyer as well as after sale assistance. Even though the importance of each category may vary from industry to industry, all of these activities will be present to some degree in each organization and play at least some role in competitive advantage.
  • 27. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Inbound Logistics Inbound logistics is where purchased inputs such as raw materials are often taken care of. Because of this function, it is also in contact with external companies such as suppliers. The activities associated with inbound logistics are receiving, storing and disseminating inputs to the product. Examples: material handling, warehousing, inventory control, vehicle scheduling and returns to suppliers.
  • 28. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Operations Once the required materials have been collected internally, operations can convert the inputs in the desired product. This phase is typically where the factory conveyor belts are being used. The activities associated with operations are therefore transforming inputs into the final product form. Examples: machining, packaging, assembly, equipment maintenance, testing, printing and facility operations.
  • 29. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Outbound Logistics After the final product is finished it still needs to find its way to the customer. Depending on how lean the company is, the product can be shipped right away or has to be stored for a while. The activities associated with outbound logistics are collecting, storing and physically distributing the product to buyers. Examples: finished goods warehousing, material handling, delivery vehicle operations, order processing and scheduling.
  • 30. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Marketing & Sales It is the job of marketeers and sales agents to make sure that potential customers are aware of the product and are seriously considering purchasing them. Activities associated with marketing and sales are therefore to provide a means by which buyers can purchase the product and induce them to do so. Examples: advertising, promotion, sales force, quoting, channel selection, channel relations and pricing. A good tool to structure the entire marketing process is the Marketing Funnel.
  • 31. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Marketing Funnel: Visualizing the Customer Journey
  • 32. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Figure 2: Customer Journey
  • 33. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Service In today’s economy, after-sales service is just as important as promotional activities. Complaints from unsatisfied customers are easily spread and shared due to the internet and the consequences on your company’s reputation might be vast. It is therefore important to have the right customer service practices in place. The activities associated with this part of the value chain are providing service to enhance or maintain the value of the product after it has been sold and delivered. Examples: installation, repair, training, parts supply and product adjustment.
  • 34. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Secondary activities help primary activities become more efficient—effectively creating a competitive advantage—and are broken down into: ● Procurement: Activities related to the sourcing of raw materials, components, equipment, and services ● Technological development: Activities related to research and development, including product design, market research, and process development ● Human resources management: Activities related to the recruitment, hiring, training, development, retention, and compensation of employees ● Infrastructure: Activities related to the company’s overhead and management, including financing and planning
  • 35. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Support Activities The second category is support activities. They go across the primary activities and aim to coordinate and support their functions as best as possible with each other by providing purchased inputs, technology, human resources and various firm wide managing functions. The support activities can therefore be divided into procurement, technology development (R&D), human resource management and firm infrastructure.
  • 36. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Procurement Procurement refers to the function of purchasing inputs used in the firm’s value chain, not the purchased inputs themselves. Purchased inputs are needed for every value activity, including support activities. Purchased inputs include raw materials, supplies and other consumable items as well as assets such as machinery, laboratory equipment, office equipment and buildings. Procurement is therefore needed to assist multiple value chain activities, not just inbound logistics.
  • 37. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Technology Development (R&D) Every value activity embodies technology, be it know how, procedures or technology embodied in process equipment. The array of technology used in most companies is very broad. Technology development activities can be grouped into efforts to improve the product and the process. Examples are telecommunication technology, accounting automation software, product design research and customer servicing procedures. Typically, Research & Development departments can also be classified here.
  • 38. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Human Resource Management HRM consists of activities involved in the recruiting, hiring (and firing), training, development and compensation of all types of personnel. HRM affects the competitive advantage in any firm through its role in determining the skills and motivation of employees and the cost of hiring and training them. Some companies (especially in the technological and advisory service industry) rely so much on talented employees, that they have devoted an entire Talent Management department within HRM to recruit and train the best of the best university graduates.
  • 39. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Value Chain Analysis Firm Infrastructure Firm infrastructure consists of a number of activities including general (strategic) management, planning, finance, accounting, legal, government affairs and quality management. Infrastructure usually supports the entire value chain, and not individual activities. In accounting, many firm infrastructure activities are often collectively indicated as ‘overhead’ costs. However, these activities shouldn’t be underestimated since they could be one of the most powerful sources of competitive advantage. After all, strategic management is often the starting point from which all smaller decisions in the firm are being based on. The wrong strategy will make it extra hard for people on the workfloor to perform well.
  • 40. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Linkages within the Value Chain Although value activities are the building blocks of competitive advantage, the value chain is not a collection of independent activities. Rather, it is a system of interdependent activities that are related by linkages within the value chain. Decisions made in one value activity (e.g. procurement) may affect another value activity (e.g. operations). Since procurement has the responsibility over the quality of the purchased inputs, it will probably affect the production costs (operations), inspections costs (operations) and eventually even the product quality.
  • 41. Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon www.sanjivanimba.org.in Dept. of MBA, Sanjivani COE, Kopargaon Linkages within the Value Chain In addition, a good working automated phone menu for customers (technology development) will allow customers to reach the right support assistant faster (service). Clear communication between and coordination across value chain activities are therefore just as important as the activities itself. Consequently, a company also needs to optimize these linkages in order to achieve competitive advantage. Unfortunately these linkages are often very subtle and go unrecognized by the management thereby missing out on great improvement opportunities.
  • 42. Dept. of MBA, Sanjivani COE, Kopargaon Thank You