This document outlines a travel assignment for a student to plan an air travel itinerary for a customer. The assignment requires the student to choose two countries and plan a detailed itinerary visiting cities and attractions in each country over a minimum five day tour. The student is provided with background information that they are working in a travel agency assisting a customer who wants to go on a family tour. Guidelines specify the student must respond to questions about planning the trip according to the customer's needs, including choosing two countries and writing about customs, currency, and regulations for traveling to each. The student must also prepare a day-by-day itinerary for the trip including flights. The document lists learning outcomes related to functions of travel organizations,

1. Travel Assignment
C4.A4/9
Learner’s Declaration
I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name
Batch code
Vishal chauhan
K9
Date
Ref. ID FIAT/CHD/19-
20/777
Instruction Your assignment will not be accepted if it does not contain the list of source
details of the text material referred to and the details of the people
contacted in accomplishing this project and the tasks attached.
Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.
 Identify the main documents required by passengers
 Investigate different uses of the Travel Information Manual.
 Explain the planning process for an air travel itinerary
Learner Name
Vishal chauhan
Course Title AHTM
Assessor Name Mrs. Herminder kaur
I.V. Name
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers &
Statements
UNIT5
LO1-Examine the functions of international travel organizations
within the airline industry.
LO2- Demonstrate knowledge of aviation geography and
associatedterminology.
LO3- Examine documents and regulations used in air travel.
LO4- Explore the options available when planning an itinerary and
making abooking.
Issue Date Submission Date

2.  Using timetables and tariffs produce a detailed itinerary and tickets
for a minimum five day tour.
Background
You are working in an Air travel organization like a Travel agency or a
Tour Operating company as a counter staff.
Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment
TIMELINE: You can take upto One week to submit the Assignments
Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities
in each ofthem. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)
B)Each country has its own travel set of laws: be explicit in explaining how to
reach that countryalong with the customs, currency, and the airport tax
regulation policy (if required). (PASS)
C)Prepare itinerary for the client.Itinerary prepared for the client should have
Day to Day itinerary for the passenger with a returnjourney planned from the
home country.(PASS)
Two countries :
RUSSIA and MONGOLIA
Trip from :
Delhi to Russia and Russia to Mongolia and Mongolia to Delhi .
Suggested Duration : 3 weeks
Price : INR 3,50,000 per person { Including flight tickets ,
accommodation , Meals ,
transportation and 24x7 support during your trip.}

3. Airlines : From India to Russia
Emirates airline :
12:00 hours
Delhi (DEL) --------------------------------- Domodedovo ( DME)
Layover at Dubai (Moscow)
FROM RUSSIA TO MONGOLIA
AEROFLOT RUSSIA AIRLINE
6H 20M
MOSCOW SHEREMETYEVO (SVO) ----------------------------- ULAN BATOR (ULN)
NON- STOP
From Mongolia- Delhi
MIAT Mongolian airline
12H 35M
ULAN BATOR (ULN) --------------------------------------------- DELHI (DEL)
1 STOP (Seoul)

4. Documents required : Passport , Tourist visa , health certificate .(Passengers entering or transiting the
Russian Fed. must have a negative COVID-19 PCR test result taken at most 3 days before arrival. The test
result must be in English or Russian. A notarized translation to Russian is accepted).
Place visited : Moscow , St. Peterburg , Gobi desert , Darkhan , Ulaanbataar .
RUSSIA
Flag
CAPITAL CITY MOSCOW
CURRENCY RUSSIAN RUBLE (RUB)
LOCAL TIME GMT + 2 / + 12
TELEPHONE CODE +7
BANK CLOSE ON SATURDAY AND SUNDAY

5. Customs
Import regulations:
Free import by persons of 18 years and older:
1. 400 cigarettes or 200 cigarillos or 100 cigars or 500 grams of tobacco
products if only one type of tobacco products is imported (otherwise only half
of the quantities allowed);
2. only for persons of 21 years and older: alcoholic beverages: 3 liters;
3. a reasonable quantity of perfume for personal use;
4. goods up to an amount of EUR 10,000.- for personal use only;
5. caviar (factory packed) max. 250 grams per person.
History of Russia : The history of Russia begins with the histories of the East Slavs. The
traditional start-date of specifically Russian history is the establishment of the Rus' state in the north in
862, ruled by Varangians. ... The territories of the Grand Duchy of Moscow became the Tsardom of
Russia in 1547.The Russian republic was established immediately after the Russian revolution of 1917
and became a union republic in 1922. Russia, or the Russian Federation, is a country spanning Eastern
Europe and Northern Asia. It is the largest country in the world by area, covering over 17 million square
kilometres, and encompassing more than one-eighth of Earth's inhabited land area.
Population : 146,962,000

6. President : Vladimir Putin Prime Minister : Mikhail Mishustin
Tourism in Russia
According to the world tourism organization, Russia was the sixteenth-most
visited country in the world, and the tenth-most visited country in Europe, in 2018, with over 24.6
million visits. Russia was ranked 39th in the Travel and Tourism Competitiveness Report 2019. According
to federal agency for tourism, the number of inbound trips of foreign citizens to Russia amounted to
24.4 million in 2019.Russia's international tourism receipts in 2018 amounted to $11.6 billion. In 2020,
tourism accounted for about 4% of country's GDP. Major tourist routes in Russia include a journey
around the Golden ring of Russia, a theme route of ancient Russian cities, cruises on large rivers such as
the Volga, and journeys on the famous Trans-Siberian Railway.Russia's most visited and popular
landmarks include Red Square, the Peterhof Palace, the Kazan Kremlin, the Trinity Lavra of St.
Sergius and Lake Baikal.
Attraction of Russia : 1 MOSCOW ( 5 days)
2 St. Peterburg ( 6 days )
MOSCOW HISTORY :
Moscow, Russian Moskva, city, capital of Russia, located in the far western part
of the country. Since it was first mentioned in the chronicles of 1147, Moscow has played a vital role in
Russian history. It became the capital of Muscovy (the Grand Principality of Moscow) in the late 13th
century; hence, the people of Moscow are known as Muscovites. Today Moscow is not only the political
centre of Russia but also the country’s most populous city and its industrial, cultural, scientific, and
educational capital.
The famous 3 places in Moscow
1) Kremlin 2) Red square
3) The museum of cosmonautics

7. Kremlin ( day 1 and 2)
Moscow most recognizable structure is without adoubt the kremlin , a 15th
century
fortified complex that covers an area of 275000 square meters sorounded by walls built in the 1400s.
the grand kremlin palace which has over 700 rooms was once home to the Tsar family and is now the
official residence of the president of the Russian federation, although most heads of state choose to
reside elsewhere.
The massive complex also includes many other buildings some of which are open to
the public and can be visited regularly . Aside from three cathedrals and no, of towers ,a museum
holding everything from the royal crown and imperial carriages to the ivory throne of Ivan the terrible
and Faberge eggs . Timing 9AM to 5PM Address uL, Vosdvizhenka d.1 Moscow 121019 ,Russia

8. Red Square ( Day 3)
All of Moscow's main streets start at Red Square, so it's easy to see why this is considered the heart of
the city. A massive space of 330 meters by 70 meters, the square is flanked by the Kremlin, Lenin's
Mausoleum, two cathedrals, and the State Historical Museum. In 1945, a massive Victory Parade was
held here to celebrate the defeat of Nazi Germany by the Soviet Armed Forces.St. Basil's Cathedral, one
of the most recognizable buildings on the square, was built in 1555. The unique cathedral has
architectural details inspired by Byzantine and Asian design, as well as details that resemble those found
in famous mosques.
There are nine individual chapels inside the church, all decorated with colorful mural art . Both the
square itself and the Kremlin are recognized as UNESCO World Heritage Sites. On weekends, there are
sometimes stalls selling souvenirs and traditional items here, such as matryoshka (Russian nesting dolls),
at the entrance of the square. ADDRESS Moscow , Russia 109012

9. Museum of Cosmonautics ( Day 4 and 5)
At one point, Russia and the US were toe-to-toe when it came to space exploration. While that might no
longer be the case, the museum's amazing collection-which includes over 85,000 items-is still awe-
inspiring.Main exhibits include the space capsule used by Yuri Gagarin, the first human to travel into
outer space; a USSR flag with moon fragments; a Soviet spacesuit; and a rocket propulsion unit from the
1960s. A special two-story hall showcases sections of the Mir space station interior, and there are also
models of the first sputniks and a replica miniature spaceship.English-language tours are available, and
there's also a Cinema Hall showing subtitled short films about the history of space exploration programs
and the first manned space flight.
The museum is located inside the base of the monument to the Conquerors of Space, which was built
almost 20 years before the museum opened.
Timing : 10AM to 7PM Place : Prospekt Mira ,111 ,Moscow ,Russia 129223
St. PETERSBURG HISTORY
St. Petersburg was founded in 1703 by Peter the Great. The city’s beginnings
were humble: only the Peter and Paul Fortress , designed by Swiss-Italian architect Domenico Trezzini,
on the swampy land of Zayachy (Hare) Island near the mouth of the Neva River. The tsar himself helped
to build the fortress.
3 tourist places in St. Petersburg
1) State Hermitage Museum
2) Peterhof Palace
3) Vasilyevsky Island

10. 1) State Hermitage Museum ( day 6 and 7)
Founded when Empress Catherine the Great started acquiring works of art in the late 1700s, the
museum didn't officially open to the public until 1852. Today, the Hermitage is the second-largest art
museum in the world after the Louvre, and it's home to a collection of over three million items.The
Hermitage technically occupies six buildings, although the main part of the museum (and the building
most people associate with the museum) is housed in the Winter Palace, which served as the home of
the Russian emperors until 1917, and it's a massive structure with 1,500 rooms.In addition to French
Neoclassical and Impressionist art, Flemish Baroque and Italian Renaissance exhibits,
the museum also holds an impressive collection of Russian art from the 11th to 19th centuries, a sizable
19th-century Egyptian antiquity collection, and a hall showcasing prehistoric art. The Hermitage has the
largest collection of paintings in the world, spanning many countries and centuries.
2) VASILYEVSKY ISLAND ( day 8 and 9)
Located just across the river from the city center and the Winter Palace and connected to the mainland
by two bridges and a metro line, this small island is home to a number of landmarks and beautiful parks-
including a Museum of Electrical Transport; the Peter the Great Museum of Anthropology and

11. Ethnography; the Old Saint Petersburg Stock Exchange; and the Baroque Menshikov Palace, which
serves as a branch of the Heritage Museum and holds mainly 17th
-century Russian art.
The Russian Academy of Sciences has several branches on the island, as well-and visitors might
particularly appreciate visiting the Institute of Russian Literature, which holds original manuscripts of
some of Russian's most famous writers, including beloved poet Alexander Pushkin.
3) PETERHOF PALACE ( Day 10 and 11)
Located less than 30 kilometers from central St. Petersburg, the 18th
century Peterhof Palace complex
consists of a series of buildings, several formal gardens, and a total of 173 fountains fed by underground
springs. Designed in the style of the Palace of Versailles, Peterhof is best known for its "Grand Cascade,"
which consists of 64 fountains located on a series of terraces outside the main entrance of the palace.
The opulence of the palace itself can be discovered through a guided tour. It features 30 rooms
decorated with truly imposing gold colors, lots of marble, and items brought back from Asia mixing in
with Baroque-style fireplaces and giant mirrors. Although it's possible to take a bus to get here, you can
also catch a boat from St. Petersburg. The ride takes 45 minutes on the Neva River and offers great
views of the shoreline along the way.
Day 12 – Flight from Russia to Mongolia

12. MONGOLIA
Flag
Customs
Import regulations:
Free import by:
1. passengers of 18 years of age or older:
- 200 cigarettes, 50 cigars and 250 grams of tobacco;
- 1 liter vodka, 2 liters of wine, and 3 liters of beer;
2. all passengers:

13. - old currencies, 1 per appropriate unit, which is not in use but only for collection purpose;
- personal effects.
History of Mongolia
A united Mongolian state of nomadic tribes was formed in the early 13th
century
by Genghis khan and his successors controlled a vast empire that included much of china ,Russia ,Central
asia and the Middle East. Mongolia is known as the Country of Blue sky.
Attraction of Mongolia
1) Ulaanbaatar
2) Gobi desert
3) Darkhan
Capital Ulaanbaatar
Currency Tugrik
Time GMT +7/+8
Telephone code +976
Bank Closed on Saturday
afternoon and Sunday

14. Ulaanbaatar History
The history of Ulaanbaatar, the capital of Mongolia , dates to 1639 when it was
first established as a moveable monastery. A balbalor ancient human statue was chosen as the
ceremonical foundation site of the city when it settled in 1778 as its current location.
3 Tourist places of ulaanbaatar
1) Gorkhi - terelj National park
2) Genghis khan statue complex
3) Zaisan Memorial
GORKHI-TERELJ NATIONAL PARK (DAY 13 AND 14 )
Gorkhi Terelj National Park is located 65 km northeast of Ulaanbaatar by paved road. High granite
stone mountains with forest-covered northern slopes, multitudes of wildflower meadows along with the
spectacular shape rocks formed by wind is a favorite scenery for the visitors. Fast-flowing rivers and
streams make the national park more beautiful. Things to do here : See Turtle Rock , Hiking ,Horse
riding , Yak/ox cart tour , Rafting ,Visit temple , Visit nomad ,Try Archery
Genghis khan statue complex ( Day 15)

15. Genghis Khan Statute complex is situated 54 km from Ulaanbaatar City, with the view of beautiful
natural scenery on the bank of the Tuul River, a historical place where Genghis khan’s golden whip was
found. Today, for a memory of the man of the millennium, a 40 meters high stainless steel statue of
Genghis Khaan on a horseback is the largest among the statues in the world. Inside the statue we
operate a restaurant, souvenir shop, two museums and conference hall. Visitors can go up the statue
using the elevator or the stairs to the head of the horse where they can have a panoramic view of the
beautiful landscape.

16. Zaisan Memorial ( day 16)
The Zaisan Memorial is a memorial in the southern area of the Mongolian capital of Ulaanbaatar in the
duureg (district) of Khan-Uul that honors allied Mongolian and Soviet soldiers killed in World War II. It
features a Soviet tank from a brigade paid for by the Mongolian people.
Darkhan
History : The city Darkhan was founded on October 17, 1961, as a second industrial center to reduce
the migration pressure on the capital Ulaanbaatar. To do so, the existing sum (district) of the same name
was dissolved, and its territory managed by the city authorities.
Famous tourist places of Mongolia
1) Kharagiin Khiid Monastery
2) Gobi Desert
Kharagiin Khiid Monastery (Day 17)

17. The Amarbayasgalant Monastery is situated at a distance of 360 kms from Ulaan Baatar. It is a famous
tourist destination. This monastery was built in between 1727 and 1736. It is rated second important
monastery in Mongolia. This museum is dedicated to the Mongolian Religious Bogd Gegeen. It had 27
types of small and big temples. During those days this monastery was the biggest Centre for the
Buddhists. It had around 1000 lamas residing here. They used to study and chant in this monastery.
Between the years 1930 and 1940, this monastery was sacked. Later in the year 1996 UNESCO
nominated it as a Heritage Site. It was a period of 65 years later that monks organized the Tsam
Religious dance in this monastery. Local trains, motor vehicles and jeep are available to reach this tourist
spot.
Gobi Desert : ( day 17 & 18 )
The Gobi is overall a cold desert, with frost and occasionally snow occurring on its dunes. ... Additional
moisture reaches parts of the Gobi in winter as snow is blown by the wind from the Siberian Steppes.
These winds may cause the Gobi to reach −40 °C (−40 °F) in winter to 45 °C (113 °F) in summer.

18. Question2
A). Give an explanation about the international travel organisations(Merit)
IATA
IATA stands for International Air Transport Association. IATA was founded by
the airlines in 1945. It is a non-governmental organization and draw its legal existence from a special act
of the Canadian parliament,given royal assent in December 1945. The association has two main offices ,
one in Montreal and the other in Geneva.
AIMS
To Promote…. Safe , regular and economical air transport for the benefit of the people
Of the world , to foster air commerce and to study the problems
connected there with.
To Provide…… Means for collaboration among the air transport enterprises engaged
Directly or indirectly in international air transport services.
To Co-operate… With international civil aviation organization and other international
organizations.
IATA roles in air transport
Financial role :- It concerned with data collection and with many of the airlines Common problems in
regard to currency and exchange , taxation ,charges , insurance and statistics.
Traffic services :-

19. Of crucial significance for the worldwide system is the whole series of Standardization
measures-ticket format, airway bills and other Documents, plus uniform procedure ,baggage,and cargo
Handlings. These activities are grouped under the generic heading of Traffic services.
1 Passenger services
2 Cargo services
3 Airport handling
UFTAA
UFTAA stands for Universal Federation of Travel Agent Association . UFTAA was founded in
1966 by merger of International federation of travel agencies (IFTA) and universal organization of travel
agent association.
The Aims Of UFTAA
To unite and reinforce National association and organization of travel agents.
To act as a sole representative of the travel agency profession at International and Worldwide
To ensure the maximum possible cohesion , prestige , protection and development of the

20. economic and social sphere for the tourist trade economy.
PATA
Pacific Area Travel Association was founded in the year 1951 to stimulate interest in the
pacific region as a vacationland , and to develop , promote , facilitate travel to the many pacific
destinations. Its headquarter established in San Francisco ,USA in 1953. PATA first Asian office was
opened in Manila , Philippines in the year 1976.
ICAO
International Civil Aviation Organisation created as a permanent body on April 4,1947
for the purpose of promoting the safe and orderly development of civil aviation throughout the world .
The agency headquarters are in Montreal.

21. Warsaw Convention
Warsaw convention is the carrier is liable to the passenger ,shipper or
consignee , unless it can prove that it has taken all necessary measure to avoid damage.In 1929,the
warsaw convention an intergovernmental agreement concluded with several amendments and
additions which include the liability of airlines for death or injury to passenger and for loss , damage or
delay to baggage and cargo in most international travel.
The warsaw convention does not handle all legal aspects of the relationship between the airline
and the passenger, condition of contract which is printed on the passenger tickets include liability which
is not handle by the convention. For most journeys the convention limits the airlines liability for loss of
or damage to checked-in baggage to about 9$ or 5 euro per pound or to 200 Euro(approx. $400) for
unchecked hand baggage . Higher figures apply on US flights.
Compensation for injury or death by the
warsaw convention at about 10000$ to 20000$ on flight outside the US. But for any flight involving a
stop in the US an airline has a maximum liability of 75000$ .
Montreal Convention
The Montreal convention 1999 establishes airline liability in case of death or injury to
passenger, as well as in case of delay , damage or loss of baggage and cargo..The maximum baggage

22. liability limit for checked and unchecked baggage is 1000 SDRs (1400 -1500$) per customer unless a
higher value is declared and applicable charges are paid in advance. Special drawing rights in an
international monetary fund currency unit.
·
Chicago Convention
In this convention nearly all countries active in international air transport , participated. The
Chicago convention governs relation between states on technical as well as commercial subjects
connecting International air transport such as
Flying over territory of contracting states (air services),customes ,rules of the air spread of disease’
Nationality of aircraft
Facilitation ( customs , accident investigation etc.)
Documents
International standards and practices,including those for carriage of dangerous goods.
Statistics , Finance , Technical assistance etc.
B)The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
are qualified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)

23.  “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedomsare applicable to my route, using the route and airlines that you have chosen
for my tourpackage?
*Note – Please explain the different freedoms of the air and then present the applicable
freedoms which are achieved in the package
Answer- FREEDOM OF THE AIR
Freedom Description Example
1st
The right to fly over a foreign
country without landing
A flight from Canada to Mexico, flown by a Mexican airline,
flying over the United States.
2nd
The right to refuel or carry out
maintenance in a foreign
country without embarking or
disembarking passengers or
cargo.
A flight from the United Kingdom to the United States,
flown by a British airline, refueling at an Irish airport.
3rd
The right to fly from one's own
country to another country
A flight from New Zealand to Japan, flown by a New
Zealand airline.
4th
The right to fly from another
country to one's own
A flight from Chile to Brazil, flown by a Brazilian airline.
5th
The right to fly between two
foreign countries on a flight
originating or ending in one's
own country.
A flight from Melbourne, Australia to Kuala Lumpur,
Malaysia, with a stop in Denpasar, Indonesia, flown by a
Malaysian airline. Passengers and cargo may travel
between Melbourne and Denpasar, with no intention to
continue on to Kuala Lumpur.
6th
The right to fly from a foreign
country to another while
stopping in one's own country
for non-technical reasons.
A flight from New Zealand to Colombia, flown by an airline
based in Chile, with a stop in Santiago, Chile. This can also
be a flight by a Colombian airline flying under the 5th
freedom, allowing codeshare by the Chilean airline which
uses the 6th freedom.
modified
6th
The right to fly between two
places in a foreign country
A flight between two airports in the United States, flown by
an airline based in Canada, with a stop in Canada.

24. Which freedom are achieved on my route
A seventh freedom of the air a flight between India and Russia ,
flown by an Emirates airline.
First freedom of air Right to fly over the foreign country without landing .
Question3.Why do you think your package is of good quality? Can you please elaborate?
Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.(Distinction)
while stopping in one's own
country for non-technical
reasons.
7th
The right to fly between two
foreign countries, where the
flights do not touch one's own
country.
A flight between Spain and Sweden, flown by an Irish
airline.
8th
The right to fly inside a foreign
country, having started from
or continuing to one's own
country
A flight operated by a South African airline between San
Francisco and Cape Town, with a full stop in New York.
Passengers and cargo may board or disembark the flight in
New York, with no intention to board the flight to Cape
Town.
9th
The right to fly within a foreign
country without continuing to
one's own country.
A flight flown between Paris and Lyon by a German airline.

25. Note- Give the highlights, advantages of the packages including the relevant measures taken
while making the package and how all those measures has helped package and passenger
directly or indirectly ie; by saving time, money, making the tour more interesting etc.
Answer
Yes , no doubt our package is always of good quality .we have charged less cost of
travel . we include all the needs of our customer in one package like Accommodation , meals,
transportation , flight tickets , free events tickets etc. we have alliance with 5 star hotel in all
countries and they offer special discount for our customers , we also give discount in flight
tickets. We also have tourist guide in another countries so you don’t have to find the guide . we
have 24x7 support for our customers . you will feel refresh after this trip …. Enjoy your trip with
us.
Advantages of our Package
WE provide great value for money
It might be difficult to complete all tourist spot due to shortage of time but we make a complete
list to cover all the major tourist spots we includes luxury destinations
We are giving you complete package { Home country to back home country )
Package includes Accommodation , meals , cab facilities , tourist guide , Air tickets and travel
insaurance.
We used to make accommodation in 5 star hotels.