2. PERMANENT RECORDS
written communication has the advantage of
being stored for future reference .therefore
policy matters, procedural instructions and
confidential orders are communicated through
written communication . Even if the receiver
forgets the message , he can refer to the files
where written records are preserved
3. EASIER TO UNDERSTAND
written communication is easier to understand
than speech as it allows ample time to the reader
to read at his leisure , analyse and think about
the message .He can take a break if his interest
wanes . Therefore large messages are usually
communicated through written words
4. COMPOSING IN ADVANCE
Written communication can be composed in
advance before it is delivered . The sender can
ponder over the words and their effect on the
receiver and accordingly, can change his
message
5. ACCURACY
Written communication are less prone to
errors as they are organized more carefully
than the spoken messages. While writing a
message superfluous words and all possible
errors should be avoided to make it concise,
clear and complete
6. WIDER ACCESS
Written messages, being frequently circulated,
have wide access to the employees. This is not
possible in case of oral message