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Social Media Outreach
Vikas Kumar
Talent Acquisition
Outreach Overview
Old Media
Expensive & Unidirectional
Traditional Approach “Build Creative” = “Buy Eye Balls”
New Media
Inexpensive & bi-directional (one-on-one conversation)
Broadcast ≠ Outreach
Initiating Contact
Compelling Email
Call & Voicemail
Social media outreach
ORDER OF RESPONSE
SMS
Instant Messenger
Emails
Call to Mobile Phone
Private Message (FB, Twitter DM, Inmail)
Public Message (Wall post, @twitter)
Call to “Land Line”
Social Footprint
 Find them on:
• People Search: skipease, wink, pipl,
• Social Site: linkedIn, facebook, twitter, myspace, ning
• Contact Management: plaxo, evernote, zoominfo
 Search till you find a lead.
 Look for Common friends in Network.
 Look for conversation starter
• Common groups, Facebook page, Organizations, Alumni etc
Social Media Messaging
Grab their attention in few lines
Step #1 First Message – Conversation starter
Step #2 Choice of Words
Step #3 Focus on finding their availability/interest
Step #4 Reason to Reply
Templates for Social Media Contact
Build Trust
 “I just read your blog on (topic) at (forum/site)”
 “I saw your comment on _______”
 “I noticed your tweet about ______.”
Ask for a dialog
 “Let me know if you have interest and we can talk live.”
Tell them why you’re contacting them
 “You seem to be an expert in ____ so I though if we could talk…”
LinkedIn Messaging
Hi (Candidate's Name)
I reviewed your profile today and found your passion towards _XYZ_.
ABC is fortune 500 organization with an employee base of ____ employees
and offices in India, USA, UK etc. It also have a center of excellence / a high
performing team /a core team of “XYZ” based out of Delhi.
I wanted to check if you or any one in your network would like to be a part of
Such a team.
Social Media
Guide
What
Ask for Views, thoughts &
share yours
Share your
experience, blogs,
Q&A
Ask Questions,
Mentions, RT, Via,
TChat
When
3-4 Times a Day towards
evening, more traction
on weekends.
Once a day.
Business Hours –
Monday through
Friday
Max 1 Tweet an Hour
How
3-4 lines, Images, links,
Videos
Slideshare, Publisher,
Groups, Pictures,
Video,
Shorthand, Symbols,
Keep length to 120-
130 Char.
Images
More the better, convert
text to image
Professional images
Share only self
explanatory &
relevant images
Create Facebook and LinkedIn Groups
 You can send messages to all members.
 People are more likely to accept an invite to join a group rather than a
personal invite.
 Post jobs for free.
 Build thought leadership – gain trust and attention
 Create quality content to make it viral.
 Involve employees / team members – create extended network.
Social Network Profile
LinkedIn Facebook Twitter
Customize public URL Customize public URL Bio with relevant handle
Join Groups & follow
Company Pages
Join Groups & follow
relevant Pages
Follow you target
audience
Professional Picture &
100% Complete Profile
Add relevant URLs
Keep “About Section”
updated & Complete
Open Networker
Manage Security
Settings
Follow & use #tags
Social Network Activity
LinkedIn Facebook Twitter
Open to recruitment
communication
Would like to know about
you & your company
DM any recruitment
message
Post Jobs in Relevant
Groups
Route them to your
Company page
Share Jobs but tweets must
be relevant & interesting
for target audience.
Status Updates must be
professional
Give it a personal touch As per target audience.
Optimizing Your Outreach Strategy
Analyze your outreach results to craft messages that works
 On which days are your messages most often read & shared by others?
 At what time of day are your links most often clicked on?
 By whom are your messages most often read & shared?
 Do those results differ among Twitter, Facebook, blog readers, etc.?
 Do those results differ among topics or talking points?
 How do different calls to action (i.e., “watch this”, “learn more”, “find
out”) play out on different channels, at different times of day, etc.
Other Tools & Ways to get attention
• Comment on
their status
update.
• Mention their
name
• Share their
content
• Twitter Search
Followerwonk,
Topsy, Twazzup,
Twiangulate
• Twitter Alerts
Tweetbeep,
Tweet alarm,
Warble
• RT their post,
mention them in
your post
• Facebook
Search Social
Search, Friend
Finder
UVRX – Google custom search engine for Social Search
CONTACT ME
www.linkedin.com/in/vikaskumar2
@vik_2
Vikas Kumar
Talent Acquisition / Social Media
vikaskumar2@gmail.com
Social Media Outreach Session at RSS 2014

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Social Media Outreach Session at RSS 2014

  • 1. Social Media Outreach Vikas Kumar Talent Acquisition
  • 3. Old Media Expensive & Unidirectional Traditional Approach “Build Creative” = “Buy Eye Balls”
  • 4. New Media Inexpensive & bi-directional (one-on-one conversation) Broadcast ≠ Outreach
  • 5. Initiating Contact Compelling Email Call & Voicemail Social media outreach
  • 6. ORDER OF RESPONSE SMS Instant Messenger Emails Call to Mobile Phone Private Message (FB, Twitter DM, Inmail) Public Message (Wall post, @twitter) Call to “Land Line”
  • 7. Social Footprint  Find them on: • People Search: skipease, wink, pipl, • Social Site: linkedIn, facebook, twitter, myspace, ning • Contact Management: plaxo, evernote, zoominfo  Search till you find a lead.  Look for Common friends in Network.  Look for conversation starter • Common groups, Facebook page, Organizations, Alumni etc
  • 8. Social Media Messaging Grab their attention in few lines Step #1 First Message – Conversation starter Step #2 Choice of Words Step #3 Focus on finding their availability/interest Step #4 Reason to Reply
  • 9. Templates for Social Media Contact Build Trust  “I just read your blog on (topic) at (forum/site)”  “I saw your comment on _______”  “I noticed your tweet about ______.” Ask for a dialog  “Let me know if you have interest and we can talk live.” Tell them why you’re contacting them  “You seem to be an expert in ____ so I though if we could talk…”
  • 10. LinkedIn Messaging Hi (Candidate's Name) I reviewed your profile today and found your passion towards _XYZ_. ABC is fortune 500 organization with an employee base of ____ employees and offices in India, USA, UK etc. It also have a center of excellence / a high performing team /a core team of “XYZ” based out of Delhi. I wanted to check if you or any one in your network would like to be a part of Such a team.
  • 11. Social Media Guide What Ask for Views, thoughts & share yours Share your experience, blogs, Q&A Ask Questions, Mentions, RT, Via, TChat When 3-4 Times a Day towards evening, more traction on weekends. Once a day. Business Hours – Monday through Friday Max 1 Tweet an Hour How 3-4 lines, Images, links, Videos Slideshare, Publisher, Groups, Pictures, Video, Shorthand, Symbols, Keep length to 120- 130 Char. Images More the better, convert text to image Professional images Share only self explanatory & relevant images
  • 12. Create Facebook and LinkedIn Groups  You can send messages to all members.  People are more likely to accept an invite to join a group rather than a personal invite.  Post jobs for free.  Build thought leadership – gain trust and attention  Create quality content to make it viral.  Involve employees / team members – create extended network.
  • 13. Social Network Profile LinkedIn Facebook Twitter Customize public URL Customize public URL Bio with relevant handle Join Groups & follow Company Pages Join Groups & follow relevant Pages Follow you target audience Professional Picture & 100% Complete Profile Add relevant URLs Keep “About Section” updated & Complete Open Networker Manage Security Settings Follow & use #tags
  • 14. Social Network Activity LinkedIn Facebook Twitter Open to recruitment communication Would like to know about you & your company DM any recruitment message Post Jobs in Relevant Groups Route them to your Company page Share Jobs but tweets must be relevant & interesting for target audience. Status Updates must be professional Give it a personal touch As per target audience.
  • 15. Optimizing Your Outreach Strategy Analyze your outreach results to craft messages that works  On which days are your messages most often read & shared by others?  At what time of day are your links most often clicked on?  By whom are your messages most often read & shared?  Do those results differ among Twitter, Facebook, blog readers, etc.?  Do those results differ among topics or talking points?  How do different calls to action (i.e., “watch this”, “learn more”, “find out”) play out on different channels, at different times of day, etc.
  • 16. Other Tools & Ways to get attention • Comment on their status update. • Mention their name • Share their content • Twitter Search Followerwonk, Topsy, Twazzup, Twiangulate • Twitter Alerts Tweetbeep, Tweet alarm, Warble • RT their post, mention them in your post • Facebook Search Social Search, Friend Finder UVRX – Google custom search engine for Social Search
  • 17. CONTACT ME www.linkedin.com/in/vikaskumar2 @vik_2 Vikas Kumar Talent Acquisition / Social Media vikaskumar2@gmail.com