Sylvia Veeraraghavan, Public EYE, Janaagraha Presented at the TIA Summit-2017

1. Transforming Quality of Life in India’s cities and towns

2. What do we
want to achieve Mission
Transform Quality of Life in India’s Cities and Towns
We define Quality of Life as Quality of Citizenship and Quality of Infrastructure and Services
Make a measurable difference
in Quality of Citizenship
Make a measurable difference
in Quality of Infrastructure
and Services
Quality of Citizenship refers to active
citizen participation
in neighbourhood civic matters
Quality of Infrastructure and Services refers to
all that government needs to provide citizens
in an inclusive manner, meeting acceptable
standards of public service delivery
We work with citizens to catalyse active citizenship in neighbourhoods
We work with governments to institute reforms to city-systems
Janaagraha’s Mission

3. Civic Participation Apps and Timeline

4. Public Eye
An initiative by Bengaluru Traffic Police
and IChangeMyCity where citizens can spot
and report traffic violations to BTP

5. • Over 50,00,000 vehicles in Bengaluru
• Only 2684 full-time personnel (As on
October 2014)
• Bengaluru Traffic Police wants citizens
to help them by reporting traffic
violations.

7. How does it work?
Sign up Take picture of
the violation
SendChoose category
and location
Violation
Booked!

8. Public Eye – The Impact so far
• Total violations posted by citizens: 1,03,796
• Total App downloads: 79,002
– Android: 67,010
– iOS: 11,992
• Booked Violations: 70,000+
(eliminating spam, rejection of incorrectly posted violations)

9. Daily Operations
• Average violations received daily: 250
• Once the violation is reported, our review team will screen the violations that should be forwarded to Bangalore
Traffic Police (BTP) after rejecting spam/incorrectly posted violations. Once approved by the review team, the
violation is forwarded to BTP Team to raise the violation.

10. Metrics
VIOLATIONS BOOKED : 70,000+
TOP WARDS
TRENDING
VIOLATIONS
BOOKED
Sarakki 5475
Jayanagar 2468
Malleswaram 1506
Vasanthapura 576
Marappana Palya 357
TOP CATEGORIES VIOLATIONS
BOOKED
Riding Without A Helmet 22555
No Parking 11917
Parking On Footpath 10042
Stopped on zebra cross-Near TRF light 4169
One Way - No Entry 3245

13. Public Eye App is available on

14. THANK YOU