1. Curriculum Vitae
Sujeet Kumar Choubey Flat No 1639
Infront of Radha Krishna Mandir
Kotla MubarakPur
New Delhi-11003
Mobile No: 9711699187
Email-Sujeetchoubey968@gmail.com
Objective:
A challenging position in professional organization where I can enhance my skills
and strengths in conjunction with the company’s goals and objectives. At this point
of my career, I am looking for opportunities in a growth-oriented organization where
my skills are prone to be an asset to the company.
WORK EXPERIENCE
Total Experience :5+ Years
Organization: OnionDev Technology
Client: BBC Media action Limited
Designation: Sr. Operation Engineer (VAS) (From July 2015 to till date)
Organization Profile: OnionDev is a social marketing and technology company
formed through a strategic partnership between Gram Vaani and the Life Impacting
Services unit from On Mobile Global Ltd.
Our Mobile Vaani platform connects through measurable ways Corporates, Government
Agencies, Non-Governmental Organizations, and Social Enterprises to consumers not
touched by other media channels.
Responsibilities:
Project: BBC MOTECH (Mobile technology for Community health) IVR inbound and
Outbound)
• Handling Operations and Maintenance functions & Troubleshooting Technical
problems of IVR inbound and outbound OBD for community health.
• Application maintenance & up gradation
• Daily checkup of service to insure service is working fine
• Resolve issue escalated from the BBC engineer related to IVR.
• Coordinate with Development team on timely basis for new deployment of service.
• Weekly interaction with client to discuss about project and issue and new
requirement.
• Implementing new services upload content on Linux server.
• Implementing/up gradating VAS server (IVR server inbound and outbound) for
all four circle Bihar,UP,Odisha and MP
Project: Mobile Vaani
About Mobile Vaani: Mobile Vaani is our answer to building a social media platform
equivalent to Facebook/YouTube/Twitter for rural areas. We have built an intelligent IVR
2. (interactive voice response) system that allows people to call into a number and leave a
message about their community, or listen to messages left by others. Our flagship
deployment in Jharkhand and Bihar now has over 400,000 users that call over 5000 times
per day, and discuss wide ranging issues on culture, local updates and announcements,
government schemes, and information sharing.
Our Mobile Vaani platform connects through measurable ways Corporates, Government
Agencies, Non-Governmental Organizations, and Social Enterprises to consumers not
touched by other media channels.
Responsibilities:
• Application maintenance & up gradation.
• Installation and maintenance of Mobile Vaani Server for Call in and call out IVR
based service.
• Create survey,Advertisment, Help line for the stakeholder as per requirement.
• Check all application, DB on timely basis to insure uptime is 100% and call back
and call in is working fine.
• OBD service delivery and share the report to stake holder how many receive the call
how many not received.
Organization: BBC Media action Limited
Designation: Operation Engineer (VAS) (1 Year Approx.)( from July 2014 to July
2015)
Organization Profile: BBC Media Action, formerly known as the BBC World Service
Trust, is the BBC's international development charity, funded independently by external
grants and voluntary contributions
Responsibilities:
• Handling Operations, Maintenance functions & Troubleshooting Technical
problems of IVR inbound and outbound OBD for community health.
• Testing many IVR short codes time to time to insure that everything is working fine.
• Doing health check-ups time to time for all nodes to insure service is up and running
fine.
• Co-ordinate closely with Regional Coordinators, Community Supervisors, District
Marketing officers and Community Coordinators to understand the support issues
being faced by mHealth service’s users.
• Analyse and close (if not related to backend) the issues reported from field.
• Informing about issues/downtimes to all relevant stakeholders.
• Help Sr. Mobile Products Manager/Mobile Technology Manager in performing
UAT for new technology led outputs.
• Escalating critical issues, downtime and capacity bottlenecks to Aggregator. Also to
closely review the Aggregator network logs/CDRs and reporting interfaces.
• Work with Mobile Technology Manager for successful troubleshooting, version
launches/flow changes as specified by telecom operator.
• Ensure(by testing) that Operators successfully provide and provision short codes
and sub codes allocated to the BBC Media Action in conjunction with the appointed
aggregator
• Support in defining a process for handling product support issues and adhere to the
process
• Monitor/track issues raised by Serco.
3. Organization: Mahindra Comviva Tehnology
Consulting Organization: Magna InfoTech Pvt. Ltd. Hyderabad
Designation: Operation Engineer (VAS) (1 Year 6 Month Approx.)( from Jan 2013 to
July 2014)
Organization Profile: Mahindra Comviva is the global leader in providing mobility
solutions. It is a subsidiary of Tech Mahindra and a part of the $16.5 billion Mahindra
Group. Its mobility solutions are deployed by over 130 mobile service providers and
financial institutions in over 90 countries, transforming the lives of over a billion people
across the world
Project: Roaming Suite Roamware/ Serve at once device Management
• Responsibility: Handling Operations, Maintenance functions &
Troubleshooting Technical problems of all services mapped at Airtel Africa 17
countries..
• Doing health check-up’s for all major nodes to keep the services running.
• To ensure all the major processes which are running on servers to make the
services live should be running if not then trying to resolve it. If not possible then
escalating the same to the concerned team to avoid any outage.
• Planning, scheduling and performing redundancy testing of all nodes.
• Check daily report get from OPCO local team and insure that LU is going
success.
• Interact with ISV on weekly basis with all open cases challenges faces during the
week discuss for the same for the performance improvement.
• Prepare the daily server report regarding Roaming Suit
• Monitoring the centralized content database for syncing with circle content
database. Manual propagation in case of sync issues.
• Interact with Network team Airtel to check link connectivity between Roamware
Roaming Suit and MSC.
• Monitoring the CDR processing servers and troubleshooting in case application
is erroneous.
• Handling and doing the required changes in config files for all the modules of
SADM services.
• To ensure all the major processes should be in running state on servers to make
the services live. if not then trying to resolve it. If not possible then escalating the
same to the concerned to avoid any outage.
• To analyse the problematic logs and provide the resolution to the client.
• Prepare SADM dashboard for checking the performance of services.
• Doing health check-up of the entire system from time to time to ensure
everything is fine.
• Interacting with client on time to time for performance improvement of services.
• Making the service availability with 100% uptime and completing customer
requirements in strict timelines and pressue.
Organization: Mcarbon Tech innovation Private Limited
Designation: Operation Engineer (VAS) (1 Year 6 month approx.)( from August 2011
Jan 2013)
Organization Profile: mCarbon is the leading mobiletechnology solutions innovator
delivering context-aware offerings that enable communication service providers to enhance
usage and retention and create superior customer engagement.
Responsibilities:
• Handling Operation and Trouble shooting of all CRBT nodes.
4. Organization: Unimax Telecom Pvt LTD
Client: Tata teleservice Limited
Designation: Network Executive) (6 Approx.)( from Nov 2010 to April 2011)
Organization Profile:
Responsibilities: Service Provider of TCL Business Partnership, Network Installation
Services & Testing And Commissioning Services
• Working knowledge on multiplexer.
• Commissioning of multiplexer
• Trouble shooting of multiplexer.
• configuring a network client to use NIS for directory information
• Server Maintenance and setup connectivity.
• Ethernet installation in multiplexer.
• E1 installation.
• Working knowledge on Networking CCNA
Educational Qualification:
• Bachelor Degree: B.Tech (Computer Science & Engineering) –First Class (72%)
Adesh Institute of Engineering & Technology Faridkot Affiliated to Punjab
Technical University Jalandhar.
• Intermediate from J.I.E.C. RANCHI
• Matriculation from J.S.E.B RANCHI.
Technical Skills:
Operating System: Window 2000-03, Window 98, Linux. Ubantu 14.5
Database: Oracle10i,My SQL,SQL server 2005
Telecom Standard: SS7 Model, ISUP, SCCP, MTP Layers.
Personal Details:
Father’s Name: Mr. Ram Chandra Choubey
Mother’s Name: Premwanti Devi
Date of Birth: 05-01-1986
Marital status: Married
Nationality: Indian
Date:
Place: Delhi (Sujeet Kumar Choubey)