2. Who We Are
2
195,000*
Employees
USD
625Mn
Revenue (FY16-17)
USD
1.7+Bn
Market Cap
1700+
Clients
09
Countries
across North
America,
Middle East and
SE Asia
14
Acquisitions
in the last 5 years
147x
Oversubscribed IPO
(July 2016)
Highest in the Indian
Stock Exchange in the
past decade
*As of June 30, 2017
We’ve built our business on
understanding yours.
Quess Corp Limited is a leading global integrated business services providers operating
in four broad segments: Global Technology Solutions, People and Services, Integrated
Facilities Management and Industrials.
Headquartered in Bengaluru, we have a pan-India presence with 65 offices across 34
cities, as well as operations in North America, the Middle East and South East Asia.
As of June 30, 2017 we have over 195,000 employees across the globe.
(BSE: 539978, NSE: QUESS) | http://www.quesscorp.com
3. Brand Structure
3
67.68%(1)
62.17%(1)
People & Services
Recruitment,
Staffing, RPO & Skill
Development
Integrated Facility
Management
Integrated
Maintenance of Facilities
Industrials
Industrial Asset
O&M & Engineering
Solutions
Global Technology
Solutions
IT Solutions,
Services &
Products
Smart City
Projects
4. How We Lead
4
Ikya | Top general staffing provider in India with over 1,10,000 associates
Excelus | Among the largest PPP training and skill development partners with 66 centers across India
Magna | Largest IT staff augmentation provider in India with 10,000 associates
Comtel | Largest IT Staffing company in Singapore
MFX | Two sophisticated centers at Ridgefield Park, New Jersey and Roanoke, Virginia which are SSAE 16
S0C1 Type II compliant facility
Hofincons | 40-year old brand, leading the market in Industrial Asset Management with presence across
power, energy, oil & gas refining, chemicals, ferrous & non-ferrous industry segments
Maxeed | Top electronic start-up in India powering smart cities with telecom and utilities
Integrated Facilities | Among the largest integrated facility management providers in India with over 170 Mn
square feet under management, 1.5 Mn meals served per month and over 37,000 associates
Ajit Isaac, CMD & CEO | Finalist in EY Entrepreneur of the Year, India 2016
7 ISO-certified businesses
5. Vision, Purpose & Values
Vision
Purpose
Core Values
To be a Global Company that provides world class customer experience
while continuously working towards creating better lives.
We delight our customers by focusing relentlessly on execution and adding value to their
businesses.
We strive to deliver superior returns to shareholders by being the business service partner
of choice to companies.
We inspire people to do their best by offering opportunities for personal development and enabling
them realize their full potential.
We establish trust and build relationships with all our stakeholders – customers, employees,
partners and shareholders, keeping integrity at the core of who we are.
People-Centricity | Customer-Focus | Growth | Speed and Agility |
Execution | Leadership | Integrity
6. Quess Corp | Milestones
6
• Invested in Simpliance, adding technology
muscle to Compliance Management
Function
• Acquired 64% stake in Comtel, largest IT
Staffing player in Singapore
• Signed a share purchase agreement to
acquire TSQ
• Amalgamation of Avon, Magna Infotech
and Hofincons with our company
• Acquired Aravon, an integrated facilities
management company
• Became a step-down subsidiary of Fairfax
Financial Holdings
• Acquired 49% stake in MFX, an IT
infrastructure company
• Acquired Magna Infotech, an IT staffing
company
• Investment by Park Equity Holdings
Limited in our Company
• Acquired Avon, a facility management
company
• Listed on NSE and BSE
• Acquired Randstad Lanka, a staffing and human resource
solutions company
• Acquired balance 51% stake in MFX
• Acquired 49% stake in Terrier, entering Manned Guarding and
Security Solutions Business
• Invested in Manipal Integrated Services, niche FM and Food
Business focused on Education and Healthcare
• Acquired majority stake in Inticore, entering into advanced
engineering solutions
• Headcount crosses 1,50,000 with general staffing business
crossing the 1,00,000 mile marker
• Acquired Hofincons, a consulting and asset management
services company
• Acquired Brainhunter, an IT solutions company
• Selected by Ministry of Rural Development, Government of
India, to train 8,000 individuals
• Acquired Coachieve, a human resource solutions company
• Incorporation of the company
10. 10
Global Technology
Solutions
Industrials
Integrated
Facility
Management
People &
Services
• IT Staff Augmentation
• Technology Solutions and Services
in the HRIS space
• Customized Data Centre Solutions
• Application Development Solutions
• Technology Platform for P&C
Insurers
• Transformational Process
Outsourcing in HR, Insurance
& Payroll
• Industrial Operations & Maintenance
• Engineering Solutions
• Technology & Consulting and Training
across segments such as Power,
Energy, Oil & Gas, Chemicals and
Ferrous & Non-ferrous Metals
• Housekeeping & Janitorial
• Pest Control
• Manned Guarding and eSurveillance
• F&B Catering
• Hospitality
• Electrical & HVAC Maintenance
• General Staffing
• Recruitment & Search
• Skill Development
• Payroll & Compliance
• Digital Platform for Legal &
Compliance
• Recruitment Process Outsourcing
• Retail Solutions
• Logistics Solutions
Our Capabilities
Global Services
11. • Toronto-headquartered staffing
solutions firm with strong presence in
commercial & government IT staffing
verticals in Canada
• Provides IT staffing services
to large IT companies & IT
Divisions of MNCs
• A global insurance systems integrator with P&C specialized
experience integrating processing applications,
enterprise networks and datacenters
• End-to-end commercial property and casualty insurance
Application & BPO solutions to the BPO industry
• Provider of customized datacenter & infrastructure
Services including private cloud offerings, across all
industries
Professional
Staffing
(North America)
Professional
Staffing
(India)
IT Products
& Solutions
Global Technology Solutions (GTS)
12. 12
• Flexible workforce of about 1,10,000
professionals
• Strong PAN India presence with 65 company
owned offices
• Provide the ability to bridge the gap between
strategy and execution with a difference
• Solution-conscious approach to deliver sales’
best practices by leveraging people, processes
and technology to drive revenue
• Board level appointments,
Retained Executive Search
• Ability to service all levels of hiring with
separate teams driving Entry, Middle &
Senior level hiring
• Recruitment Process Outsourcing takes over
end to end responsibility of the recruitment
process for its clients
• India’s Number One Digital Compliance
System
• Manage Statutory Compliance
• Manage logistics for eCommerce clients
• Last mile delivery support
• Providing Employability skills
training and Placement linkages - PPP
with central and state governments, in
association with the Ministry of Rural
Development (MORD)
• Empanelled NSDC Training Partner
• Training programs conducted across
13 states and with over 15,000 citizens
trained and successfully placed till date
Global Services |People & Services
Search,
Recruitment
and RPO
General
Staffing and
Retail
Solutions
Payroll and
Compliance
Logistics
Education
13. 13
Healthcare
Soft
Services
Project
Management
Pest
Control
Food
Hospitality
Integrated
Facility
Management
Security
Services
• With more than 2 decades of experience in facility management
• Employee strength of nearly 37,000
• 100% compliant with statues & laws
• Managing nearly 550 clients over 1200+ sites with a network of offices
across India
• Strong delivery capabilities and quality management systems and is ISO
Certified under standards of 9001: 2008, 14001:2004 and OHSAS
18001:2007
• Security Solutions (Manned Guarding & eSurveillance) with focus on
quality delivery built on a service provider excellence model. Service
expertise with experienced Managers drawn from Defense Forces, BSF,
Para Military forces and Private Security Industry experts. Over 15,000
employees across India.
ISO 9001:2008 certification
from Bureau Veritas
certification (India) Pvt Ltd
Member of the ISSA – The
worldwide cleaning
industry association
Global Services | Integrated Facility Management
14. 14
Industrials
Operations &
Maintenance
Technology &
Consulting
Smart Cities,
Telecom, Utilities
& Solar
Engineering
Solutions
• Solution-driven maintenance services focusing
on minimising maintenance costs and optimising
plant availability
• Services provided to several industry segments
including power generation, ferrous and non-
ferrous metal processing, engineering, and oil
and gas
• Trained work force, and extensive geographical
presence offering professional services to major
corporate industries in India
• T&C provides clients with an
integrated approach to Asset
Management, delivering end to end
ERP Data Solutions and EPC
support services
• Services focus on the importance of
managing asset data and assist
clients in achieving improved
information management and asset
performance
• Enable clients to increase touchpoints with end users in
the market, achieve SLAs, with reduced management
efforts, gain cost and delivery efficiency
• Our process interventions have ensured that DISCOMs
follow a fool-proof system of electronic data transfer of
meter readings to a centralized on-spot bill processing
unit, thereby effectively plugging revenue leakages
• We provide Solar Installation and Commissioning
requirements, right from customized engineering and
installation to post installation facility management and
module cleaning
• Possess complete design, engineering and
systems engineering capabilities along with in -
house prototyping facility.
• Sourcing management services through contract
manufacturers.
• Services include Supply of castings and
machined components (In house & outsourced
production), Supply of ancillary components and
CAE/CFD services
15. Quess Corp’s Capability and Smart City Mapping
15
Smart
City
Smart
Housing
Waste
&
Water
Mgmt.
Smart
People
E -
Govern
ance
Smart
Energy
Smart
Mobilit
y
► Information
Communication
technologies
► Cloud Computing
► Security Surveillance Integrated Facility
Management -
Terrier Security
Solutions
Global Technology Solutions
– MFX & Magna
► Smart Grids
► Smart Meters
► Occupancy
Sensors
► Smart Pipes, Water Meters, Soil Sensors
► Sanitation, Industrial Waste Management
Industrial Asset Management
► Smart Education & Skill
Development of Labour
to build smart Cities
► Inclusive Development
IKYA
People Services & Logistics
► Affordable Housing
► Water heating Systems
► Building Automations
► Elevators/Escalators
Consortium Members
► Parking Meters
► Parking
Sensors
► Smart Traffic
► GPS Systems
Industrial
Asset
Management
– Maxeed &
Hoffincons
Installations
O&M
Surveys
Consortium Members
16. 16
Community Outreach | Careworks Foundation
“Creating a positive impact in the lives of people, especially in the areas of
health and education.”
• Impacting 200 teachers through our Teachers’ Learning Program
• Reaching out to 4,000 children across government schools through our Healthcare initiative
• Awarded Scholarship to over 210 students
www.cwfglobal.org
17. Thank You!
Quess Corp Limited
3/3/2, Bellandur Gate, Sarjapur Road,
Bangalore – 560095, Karnataka, India │
www.quesscorp.com
Thank You
Saurav R Lenka
Business Head, Smart City Projects, Quess Corp
Editor's Notes
Over the Years, we have grown from 49 Cr in March 2009 to 1401 Cr in 2014
Operating in 5 countries Office
Manila is the most recent with 150 people
Middle East 200 people working
Canada we have 2 offices Toronto and Ottawa (Mindwire – subsidiary of Brainhunter)… around 600 people working
In US we have MFX – IT product & services company around 200 people working
We are largely owned by Fairfax through its subsidiary Thomas Cook
We have grown at a compound annual growth rate of more than 95%
We are leaders in Most of what we do…
USA is MFX
Dubai, Srilanka and India – IKYA
Malaysia and Philippines - Magna