The Federation of Indian Chambers of Commerce and Industry (FICCI) was using Rediffmail for email but found it restrictive with issues like slow performance and frequent data loss. FICCI's IT head said they lost up to 72 hours per month due to downtime issues and poor support. After evaluating multiple vendors, FICCI deployed Microsoft Office 365 and Exchange to 500 users across 12 countries. This provided benefits like 99.95% uptime, low costs through a pay-per-use model, and security for sensitive data. It allowed FICCI to focus more on business needs.

1. Connecting industry
with a strong email
solution at FICCI

2. Industry bodies globally
act as a bridge between
companies and
governments.

3. The Federation of
Indian Chambers of
Commerce and Industry
(FICCI) is the largest
apex business
organization in India.

4. Working closely with the
government on…
New business
opportunities
Policy Issues
Private sector
views
Enhance
efficiencies

5. FICCI has its reach far and
wide with…
79 Business Counsels
250,000 member companies
7 Offices worldwide
500+ employees

6. The team at
FICCI was using
Rediffmail to
keep in touch.

7. But found it restrictive with
issues like…
Availability at
all times
Slow Server
response
Frequent
Data Loss

8. “We at times lost 72 hours
per month due to frequent
downtime or log on related
issues. The poor support in
resolving issues was a major
concern.”
Mr. Rajiv Mishra
Additional Director and
Head IT, FICCI

9. In addition to…
Constant IT
Administration
High cost of
frequent
back-ups
No mobile
connectivity
Security of
sensitive data
at risk

10. After looking at
multiple vendors,
FICCI chose
Office 365 and
Microsoft
Exchange

11. And in 2 months, deployed
the solution to 500 users
across 12 countries.

12. The benefits soon
started becoming
apparent at
FICCI like…

13. Low capital
investment via
pay-per-use
model.

14. 5 levels of
security for
safety of data.

15. Better
collaboration
via easy file
sharing
facilities.

16. And guaranteed uptime of
99.95% at all times.

17. Allowing FICCI to
concentrate more
on business rather
than IT.

18. “We prefer Office 365 over
others because of its
compatibility with existing
infrastructure and simple setup
for desktop as well as mobile
users across platforms including
Window, Blackberry, iPhone or
Android.”
Mr. Rajiv Mishra
Additional Director and
Head IT, FICCI

19. Read in detail about
FICCI’s story
Here

20. Catch us on our social channels for
a quick word
Or
Log on to the Office 365 page and do more

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