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VARINDIA E-Magazine March 2017 Issue

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VARINDIA E-Magazine March 2017 Issue

  1. 1. 1www.varindia.com March 2017 VOLUME XVIII ISSUE 07 mARCH 2017 PRICE Rs. 50 AMD launches Ryzen 7 Desktop Processors Huawei unveils Cloud EPN Solution Digitisation and Role of IoT for Next Generation Enterprise Thursday, 25th May 2017, Hotel Shangri-La’s - Eros, New Delhi
  2. 2. 2 March 2017 www.varindia.com Voda
  3. 3. 3www.varindia.com March 2017 Airtel makes radical changes on Roaming Bharti Airtel has announced radical changes that redefine the value proposition for domestic and international roaming. With this, Airtel mobile customers will be able to carry their numbers across India and the world. Starting April 1, 2017, Airtel customers roaming within India will enjoy free incoming calls/SMSes and there will be no premium on outgoing calls allowing them to speak freely wherever they are within the country. Also, there will be no additional data charges on national roaming. These packs come with convenient validity options of 1 day, 10 days, and 30 days and offer loads of benefits including free incoming calls/SMSes, calling minutes and texts both to India and the local country as well as generous dollops of data to stay online. Dell EMC withPrysm to strengthen smart city portfolio Prysm has announced a strategic business partnership with Dell EMC, to jointly market and address the smart city opportunity in India. In this partnership, Prysm will contribute command and control center i m p l e m e n t a t i o n s and dashboards for smart cities. Prysm’s large format content collaboration and mobile solution will allow smart cities to have individual dashboards for each of the utilities and provide an opportunity to consolidate all utility parameters into a single, unified dashboard, in real-time. Kaspersky Lab conducts partner meets Trend Micro to provide security solutions to SBI SUBSCRIPTION COPY NOT FOR SALEVOLUME XVIII ISSUE 07 mARCH 2017 PRICE Rs. 50 28pg HP Inc.: Market Share on the Rise 40pg
  4. 4. 4 March 2017 www.varindia.com
  5. 5. 5www.varindia.com March 2017 Great Products, Great Partners Tech Support +91 22 28469999 Customer Care +91 22 28469977 Prama Hikvision India Pvt. Ltd. H.O.Office #1-4, 2nd Floor, Siddhivinayak Arcade,Akurli Cross Road No.1, Near Kandivali East Station (Fatak), Kandivali East, Mumbai 400101, India. Tel: +91-22-28469900 / +91-22-28469953 Email: marcom@pramahikvision.com, sales@pramahikvision.com www.hikvisionindia.com Toll Free Tech Support 1800 222 699
  6. 6. 6 March 2017 www.varindia.com Cybersecurity: Best defence is a good offence HELLO INDIA India has emerged as one of the fastest-growing economies in the world. To seize growth opportunities and sustain success under shifting global business conditions in this promising economy that is witnessing a dynamic shift in the IT landscape almost every other day, companies need executives who are exceptional leaders in the field of IT. As a result of this, devices, data and applications are also changing rapidly. However, technologies in the security landscape don't change as fast and security professionals risk being obsolete unless they adapt and update themselves as well. Digital mediums are likely to surpass traditional ones by 2021-22, when smartphone and broadband penetration increases in the country. In this ever-changing scenario, the one thing that has remained common through the life cycle of this industry is the human interaction. It is us humans who have been using technology starting from the simple DOS systems to today's high-end systems. The human interaction with IT and the active usage of data by humans are the most vulnerable points when it comes to cyber-threats and need maximum security. The vast and ever-changing threat landscape, coupled with the challenge of improving the security habits of customers, has provided fraudsters with ever more points of vulnerability to exploit. It is high time for the banks to admit that they have to invest in improving their IT security regardless of the return-on-investment, in order to meet the growing demands of government regulators, top management and even their customers. Despite banks putting serious efforts and budgets into safeguarding their perimeters against known and unknown cyber-threats, protecting the breadth of IT infrastructure that now exists – from traditional to specialized, ATMs and Point-of-Sale terminals – has proved difficult. Technology is actually a part of the problem as well as a part of the solution, primarily because we tend to look at everything from a technological perspective. Thanks to newer technologies, a variety of devices are being allowed access to our systems. These devices can be hacked and prove to be malicious, a fact that more companies need to focus upon. In a recently-held mega conclave on cybersecurity in New Delhi, organized by VARINDIA, where the Home, Law and IT Ministers, judiciary officials, senior cops from the police department, cybersecurity consultants and corporates participated, emphasis was laid on how awareness regarding cyber-attacks needs to be spread across the country. This is actually the best time for strengthening cybersecurity in India, mostly because the government is finally talking about it, and there is increasing awareness too. Users are now more aware of the things that can go wrong. Lastly, spreading the right knowledge is half the work done, while the other half is about solving these issues.
  7. 7. 7www.varindia.com March 2017 For business enquiries, e-mail us at web-ebg@huawei.comFor business enquiries, e-mail us at web-ebg@huawei.com
  8. 8. 8 March 2017 www.varindia.com Website: www.varindia.com CONTENTS Publisher: Deepak Kumar Sahu Editor: S Mohini Ratna Executive Editor: Dr. Vijay Anand Copy Editor: C. M. Dutta Consulting Editor: Pravin Prashant Deputy Editor: Samrita Baruah Sub - Editor: Aparna Mullick Art Director: Rakesh Kumar Network Administrator: Ashok Kumar Singh Manager-IT: Subhash Mohanta Manager-SEO: Bidyadhar Behera BUSINESS: Commercial Manager: Amit Kumar Jha Sr. Marketing Manager: Ashok Ranjan Dash Circulation Executive: Manish Kumar Marketing Manager: Dipendra Kumar CORPORATE OFFICE: VAR House, A-84A/3 Rose Apartment, Paryavaran complex, Ignou Road, New Delhi - 110030 Tel: 011-41656383, 46061809 Email: edit@varindia.com Bangalore: Bureau office Marketing Manager: S. Kamala kar Correspondent: L. G. Swami D-103 G.F., Ashish JK Apartments Thubarahalli Extended Road Bangaluru- 560066 Tel: 080-49530399 | Mobile:09886280836 E-mail: kamlakar@varindia.com Mumbai: Bureau office Regional Manager (West): Anil Kumar Sr. Correspondent: Mamta S. Anurag Residency, 203 - “B” Wing, Plot No-5, Sector-9, Kamothe, Navi Mumbai-410 209 Tel: 022-65561292, Mobile: 08108017479 E-mail: anil@varindia.com, mamta@varindia.com Chennai: Bureau office Branch Manager: M.S. Barani Door. No.8, Plot No.-837,89th Street, 13th Sector, K.K.Nagar, Chennai - 600 078 Mobile: 09444077065 E-mail: barani@varindia.com Hyderabad: Bureau office Branch Manager: Sunil Kumar B 383 HAL Colony, Balanagar HYDERBAD, Telengana - 500042 Tel: 040-32989844/ Cell No. 08100298033 E-mail: sunil@varindia.com Kolkata: Bureau office Marketing Officer: Sunil Kumar Correspondent: Kiran Kumar 67 Sarada Park, Garia, Kolkata - 700084 Mobile: 08100298033, E-mail: sunil@varindia.com Mobile: 09903088480, E-mail: kiran@varindia.com Printed and Published by Deepak Kumar Sahu on behalf of M/s. Kalinga Digital Media Pvt. Ltd. and Printed at Pushpak Press Pvt. Ltd. Shed No. 203 - 204, DSIDC Complex, Okhla Industrial Area, Phase-I, New Delhi-110020 and Published at A-84A/3 Rose Apartment, Paryavaran complex, Ignou Road, New Delhi - 110030, Editor - S Mohini Ratna. For Subscription queries contact: info@varindia.com Subscription: Rs. 500(12 issues)Rs. 1000 (24 issues) All payments favouring: KALINGA DIGITAL MEDIA PVT LTD © All rights are reserved. No part of this magazine may be reproduced or copied in any form or by any means without the prior written permission of the publisher. (1999-2016) * All disputes are subject to the exclusive jurisdiction of competent courts and forums in Delhi only. 48pg VAR CORPORATE 28| HP Inc.: Market Share on the Rise 30| Sify Addresses Network Challenges with WAN Transformation Service TECHNOMANIA 31| The New Battlefield: Cyberspace TAIWAN EXCELLENCE 32| VIVOTEK – Riding high in the IP Surveillance space VAR BUZZ 33| Lenovo aims to strengthen its channel community COVER STORY 34| IP based cameras and Video Analytics set to take the next leap EVENT 38| ISODA TechSummit 7 reveals the X Factor VAR SPECIAL 40| Indian IT Channel heading for great times ahead REGULARS Round About 10 Channel Chief 12 Hot Bytes 14, 16 On the Ramp 20, 22 Voice N Data 24 Channel Buzz 26 Movers & Shakers 51 Product of the month 47 | 54 FACE TO FACE 45| Dell EMC's hyperconverged portfolio offers flexibility and scalability VAR ANALYSIS 46| HPE strengthens its arm in Hybrid IT with Nimble LEAD STORY 48| Smart Cities Success: Vision, Planning, Funding & Execution VAR MOBILITY 50| Zen aims for increase in sales volume and market share VAR SECURITY 53| Hikvision’s Effective Security Surveillance in High Rise Buildings
  9. 9. 9www.varindia.com March 2017
  10. 10. 10 March 2017 www.varindia.com ROUND ABOUT The Coming Saga of Robots In this world of patents and intellectual property rights, let me begin this article with an acknowledgment, which is quite unusual since such things are always put on the backburner and are invoked at the tail end and mostly go unnoticed. Recently, I read an editorial titled “Robots Could Have What It (IT) Tax”. It is mostly a satirical one, an obtuse dig at the tax authorities for their alacrity in taxing everything that comes to their mind, provided it can generate some revenue. Not being totally simmered by humility, the author of the editorial may have to acknowledge the makers of one Tamil movie “Enthiran” (Robot), which was remade into Hindi and several other Indian languages. Besides being a huge box-office hit, the film casting superstar Rajnikant and the heartthrob of millions – Aishwarya Rai, talks about the life of a robot, who fell in love with a next-door neighbour (Aishwarya Rai) and the hardships and hostilities that robot (Rajnikant) has to undergo until he was destroyed by the very person who created him. In a more subdued manner, the paper also should have acknowledged me since some time back in this very column, I had tried to simulate a few illustrious people – Mahatma Gandhi, Pandit Jawaharlal Nehru and Subhash Chandra Bose in the modern world of information technology. I tried to capture their thought process, broad direction of their speeches, writings and leadership qualities and what they could have done had they lived in the present world. How they could have handled their digital space; what would have been their approach to life: how would have they handled their gizmos, apps and other devices that would have connected them with people, places, ideas and what have you? Everything changes with time and sometimes things leapfrog as if time does not wait for anyone. In today’s world when people are talking about artificial intelligence to make robots to obey commands to do difficult jobs ranging from navigating aircraft to odd jobs like cleaning toilets. Now, everyone is talking about Robots as if they present both prospects and gloom. According to Bill Gates, robots can displace many jobs, even most complex and intricate ones being done by humans of high intellectual. Those jobs include that of a pilot flying the most sophisticated aircraft, a software engineer evolving solutions to most complex problems, a mining engineer who supervises what is happening some 3,000 metres below the earth or of a space scientist who shuttles to the outer space. Robots and AI are a reality: they will replace the jobs that are mundane and can be described by a series of steps or processes. Will the humans become redundant? Happily, there are some comforting statements coming from the same quarters, which envision the inroads robotics would make into the digital space. They say robotics will create ten times more jobs in the world than it will replace. It may sound to be apocalyptical. But I tend to believe it. Not many decades ago, people apprehended about the labour replacement power of the computers. Did it replace any jobs? Rather, it has created millions of creative and gainful jobs around the world. India, which resisted the introduction of computers, I must say, has hugely benefited from it. That seems to be a paradox but a fact. Let us take a survey to know how many Indians do not have seen a computer or do not know its functioning? The same may be the case with robots also. It will make life easier, comfortable and, perhaps, worth living since it might take care of some of human drudgeries and vicissitudes. However, the types of jobs will change – the new jobs will need technical education with a reasonable IQ. However, unemployment will increase, as some people will just become “unemployable”. It is a great concern for the government, police and other law- enforcement authorities how people can misuse technology for criminal activities. Can there be robot thieves, hackers, criminals (as Enthiran has demonstrated) and even other types of antisocial elements, triggered by artificial intelligence. Knowledge is strength in the hands of right people who can use it judiciously and a destructive weapon with people having a criminal mind The underlying premise is that when one creates a robot and infusing it by ingraining artificial intelligence, there is no limit to its capacity. It can do both good and bad things as its creator (developer) wishes to infuse or manipulate. Does it sound that one has to be extra cautious while creating such edifices? What I have to offer is that robotic is a science, a front-end one. It can create and destruct as if they are two sides of a coin. One can interpret it as a perfect example of duality. The question is how we make use of discoveries – to make or break! There is no end to technology. It evolves as and when people feel the need for it. Possibly, the West would have felt the pangs of a graying and declining population. They have to have devices to work for, to look after the aged and invalid, cook for people who do not have the time for it, to keep the house for them whenever they are at home and also to do several other household and office chores. Can these be the case with other countries? Certainly not! There is unemployment and deprivation in other parts of the world. Many of the troubles that have erupted and that may erupt in future can be traced ultimately to deprivation, unemployment and denial of legitimate rights of the people. While one side is looking at finding lasting solutions to find ways to employ and feed people, the other side is looking at the prospects of replacing them with robots created through scientific breakthroughs like artificial intelligence? Is there any contradiction in the two situations? It is how we look at it: from a human angle and from a mechanical angle, bereft of underlying human considerations. The other-world has the capacity to help them from the morass of deprivation they are suffering for a long time, even while continuing with their scientific pursuits. The point is deliverance of multitudes is compatible with scientific pursuits. What makes a difference depends on how we blend them.
  11. 11. 11www.varindia.com March 2017
  12. 12. 12 March 2017 www.varindia.com Channel Chief D-Link continues to lead the networking market in India D-Link feels that there are opportunities galore in the country at present. Throwing more light on this, Sanket Kulkarni, VP – Channel Sales, India & SAARC - D-Link tells VARINDIA of how D-Link has positioned itself and built up its channel eco-system to leverage the growth opportunities in the country - While globally D-Link has been a front-runner in computer networking technology, in India D-Link is synonymous with internet. It was one of the early entrants in the market and continues to lead with its innovative and reliable product offerings. “Today D-Link enjoys a lion share in WLAN segment and is known for its end-to-end networking portfolio. Infact D-Link is one of the widely distributed networking brands with strong penetration in even smaller pockets of the country. Also with Internet & mobility devices like Smart phone/ tablets bringing about a technological revolution in the country, especially smaller cities like C & D class, our focus in these markets will definitely have great impact and opportunity to grow,” says Sanket Kulkarni, VP – Channel Sales, India & SAARC - D-Link. He continues further, “The business potential in India & SAARC is huge, given the socio-economic conditions and the susceptibility to technological advancements. D-Link has an impressive product range with tremendous back-end business. Over the year D-Link’s revenue has grown by leaps and bounds and it has sustained its market share even during challenging market condition, and strong channel infrastructure.” For instance, these days connectivity being the key, there has been a huge demand for wireless devices, and uninterrupted wireless connectivity. As a result adoption of 11AC technology – the latest standard in wi-fi, is on a rise. And D-Link being a leader in networking domain has already introduced a host of 11AC products. Similarly, D-Link has also introduced devices that support the latest 4G mobile communication standard thereby allowing users to enjoy wireless Internet access at a much higher speed, and since these are unlocked devices they work with all service providers. “As a leader in connectivity & wireless devices, D-Link is highly optimist about the market opportunity and we look forward to working closely with our partners & system integrators and contribute to the nation building process,” says Sanket. A well developed channel eco system... D-Link is one of the most preferred networking brands amongst partners & resellers. D-Link today has a strong business network with a healthy mix of National distributor, Business distributor & Channel partner. At present D-Link has 4 National Distributors, 80+ Business Distributors, over 15000+ re-sellers, reaching out to customers present across the length & breadth of the country. To complement its growth story, D-Link wants to widen its partner base, engage with its existing channel and continue with its endeavour to educate re-sellers on new trends in networking. In addition to the existing network, D-Link is also looking at building a network of Value Added Distributors (VAD) who can further enhance its market reach. “At D-Link we largely attribute our success to our partners/ resellers who have earnestly endorsed D-Link in India for close to 25 years now. Channel continues to be an integral part of our business strategy, with channel engagement & partner profitability being of high precedence. As a result Partner engagement is crucial for D-Link, and we ensure all our strategies are devised keeping channel welfare in mind,” says Sanket. To ensure a direct interaction with its channel, D-Link conducts seminar/partner engagement program at regular intervals. It organizes such roadshows throughout the year in A, B & C class cities. The objective of these meets is to introduce partners to the latest in networking technology, update them on the product range and address any business concerns. To enable partners to sell better, D-Link also conducts training & certification programs. For its Structured Cabling product line, D-Link has rolled out ‘D-Link Certified Cabling Expert (DCCE) program across India. DCCE provides participants with in-depth information on the technical aspect of the subject, evaluates trends for both copper & fibre products and train them to design, install and conduct post-implementation testing of D-Link passive networking components for Infrastructure projects. D-Link also introduces various schemes on regular basis for partners that give them an opportunity to enhance their business value. D-Link has always believed & maintained that customer experience is crucial to any business. And this is why D-Link has invested in building a support infrastructure for both consumers & enterprises that ensures smooth customer experience. Today D-Link reaches out to its customers in 130+ cities through its own D-Link Service Centers (DSC), which is supported by its wide network of D-Link Service Partners (DSP) and Partner Courier Pickup (PCP). Further D-Link offers ‘Service at your door-step’ for Broadband, Wireless and 3G Lifestyle products with D-Link Direct Service (DDS). “We also have Advance Replacement Next Business Day Warranty (AR-NBD) by D-Link, a premium support program designed exclusively for enterprise customers,” says Sanket. n Samrita Baruah samrita@varindia.com Sanket Kulkarni VP – Channel Sales, India & SAARC - D-Link
  13. 13. 13www.varindia.com March 2017 NetApp offers the industry’s most comprehensive and differentiated Flash portfolio To Know more on how NetApp is helping enterprises simplify management of data, please visit http://www.netapp.com/us/products/flash-storage/index.aspx or call us at + 91 22 61014559.
  14. 14. 14 March 2017 www.varindia.com HOT BYTES Trend Micro to provide security solutions to SBI BD Software launches special offer for channel partners Inspira collaborates with Alibaba Cloud Lenovo to deliver Enterprise Cloud Solution on SAP platform Seclore partners with RAH Infotech Fortinet provides NSE program to promote Cybersecurity Education Trend Micro has deployed its security solutions across more than 26,000 branches of SBI in and outside India and over 275,000 endpoints. Trend Micro also secures 29,000 VMs (Virtual Machines). Trend Micro prides itself with having six among India’s ten largest banks as their customers, using their flagship security products and with highest market share with the leading banks in India. SBI is placing huge emphasis on embracing technology, with investment priorities around Digitization, Cloud BD Software has launched a pan- India incentive offer on Bitdefender flagship retail products targeted at the channel partners with a view to strengthening and expanding the company’s channel business. Aspecialofferisvalidon four flagship retail products, namely Bitdefender Total Security Multi Device (1Device/1Year), Bitdefender Antivirus Plus, Bitdefender Internet Security and Bitdefender Family Pack. The offer is valid from 15th February Inspirahasannounced it has been selected as a marketplace partner of Alibaba Cloud. Inspira will resell Alibaba Cloud’s services in India, extending Alibaba Cloud’s reach to major cities and industrial belts in the country. Inspira will provide Alibaba Cloud’s comprehensive suite of global cloud computing services to help power and grow enterprises, including Alibaba Cloud’s global footprint of internet data centers low latency, massive data crunching and processing capability Lenovo has signed an agreement with SAP, under which Lenovo will deliver a new enterprise cloud solution created exclusively for customers holding licences for the SAP HANA platform in China. To be named “Lenovo Enterprise Cloud designed for SAP HANA”, the new managed service is intended to open a simple and powerful migration path for China customers seeking to leverage their investments in SAP HANA off premise in a cloud and Mobility, and the integration of security tools is a top priority for SBI. “We not only protect customers who have already adopted the technology or who are already there on the high-end curve of the technology adoption. We also prepare customers to adopt those technologies,” said Nilesh Jain, Country Manager – (India and SAARC), Trend Micro. to 15th May, 2017. The partners qualified will get a chance to visit Thailand in the coming July. “As our channel community is expanding fast, we need to focus on scaling up our partners’ and distributors’ strength in their respective regions and markets as they are playing a critical role in promoting Bitdefender brand in India, growing the customer base and driving customer’s satisfaction,” said Zakir Hussain Rangwala, Director, BD Software. and anti-DDoS technology to safeguards web applications. “Inspiraisveryexcitedto be partnering with Alibaba Cloud as the company has a solid track record of implementing Cloud solutions that specifically address customers’ requirements and business concerns. I am confident that our joint partnership will strongly support the growing demand for cloud computing in India,” said Manoj Kanodia, CEO, Inspira. environment. The new deal comes shortly after the two companies crossed the one- year mark of an expanded strategic alliance announced in January 2016. It follows several other significant milestones achieved last year as part of the joint commitment to develop new cloud solutions for the Chinamarket,pioneerglobal innovations leveraging SAP HANA and Lenovo server technologies, and execute collaborative go-to-market programs. Seclore has chosen RAH Infotech as its specialist public- sector distributor. RAH Infotech specializes in enterprise and app security as well as application delivery. The new partnership will fuel Seclore’s push into various government sectors and supportthenational“Make- in-India” initiative. “While the government is going digital, it is imperative to maintain the trust of citizens by ensuring that key information, such as ID proofs and Know-Your-Customer documents, don’t fall into the wrong hands. Seclore can help by combining its deep industry expertise and scalable persistent data-centric technology to seamlessly extend security infrastructure beyond government organizations,” said Amit Malhotra Vice- President, Sales India, Middle East & Africa, Seclore. Seclore has closed a number of major public sector deals recently. Fortinet has announced that they are providing universal access to their Network Security Expert (NSE) training and certification program, making it broadly available and free of charge. Fortinet is taking a massive step to engage a new generation of aspiring cybersecurity professionals by providing a gateway to attain the highly desirable and lucrative skills in the growing field of IT security. Fortinet will offer NSE program level 1 courses to the public. Fortinet’s NSE programhasquicklybecome an industry-standard in cybersecurity training and certification that fosters the continuing education of IT security professionals worldwide and helps close the cybersecurity skills gap. Netflix signs Partnerships for India Market Netflix has entered into strategic partnerships with Airtel, Videocon d2h and Vodafone, making the world’s leading Internet TV network and its critically- acclaimed programs like House of Cards, Narcos and The Crown more easily accessible to consumers across direct-to-home and mobile platforms throughout India. “India is one of the most important and vibrant countries in the world and we are delighted to be teaming up with three of its leading companies to make itmucheasierforconsumers to enjoy Netflix,” said Reed Hastings, Co-Founder & CEO, Netflix. “We look forward to bringing our Indian members more compelling stories, an ever-improving viewing experience and incredible joy.” Veritas partners with Microsoft VeritasTechnologies and Microsoft haveannouncedamulti-year global, strategic partnership to help organizations use Microsoft Azure to optimize for hybrid cloud environments and to host Veritas’ Enterprise Vault cloud management and governance service on Azure. The partnership includes collaboration to enable and jointlysellhybrid cloud storage solutions to mutual customers to provide a comprehensive, simple and cost-effective approach to managing data in the cloud. Such hybrid cloud storage solutions will enable customers to take advantage of the cloud to reduce their storage costs while increasing business agility, and to extract greater value from their data, once stored in the cloud, through the full suite of Azure cloud services.
  15. 15. 15www.varindia.com March 2017
  16. 16. 16 March 2017 www.varindia.com HOT BYTES eScan releases“Special Incentive Program”for its Channel Partners Vertiv launches Lucrative Program for Partners Kaspersky Lab conducts partner meets Avaya along with Salesforce focuses on Cloud Solution Barracuda presents New “Cloud Ready”Program Tally Solutions conducts GST awareness programme in Delhi eScan has introduced “Special Incentive Program” for its channel partners and their sales team. The special incentive program has been designed to reward the channel partners and their sales persons for their contribution towards the growth of eScan products. The rewards range from travel vouchers to various gifts. The offer is valid for all the sales made from 1st January to 31st March, 2017. Sunil Kriplani, Senior Vice-President, Global Vertiv has announced a lucrative, “Bill More Gain More”programforitsValue Added Resellers (VARs) in India. This unique offer applicable to small and micro Uninterruptible Power Supply (UPS) solutions (up to 20 kVA) has been unveiled to reward channel partners for their continued commitment towards the company. This offer gives channel partners a chance to redeem payback points and avail payout options for all sales made during the quarter ending March 31, 2017. Kaspersky Lab has conducted successful two marathon partner pitstops with its national B2B distributors – eCaps Computers. Both the pitstops were conducted with eCaps, the first one in Hyderabad on February 10, 2017 and the second in Ernakulam on February 17. Each pitstop saw a full house with partners who discussed how to take Kaspersky’s vision for India forward. Both the cities saw over 48partnersand78attendees that came together to discuss the way forward Avaya has announced an expanded alliance with Salesforce Service Cloud to deliver solutions that more deeply integrate the contact centre products of the two companies. The expanded alliance will focus on cloud-based solutions that enable seamless access, greater contextual awareness and rapid, knowledgeable service at all points along the customer journey, making it easier for businesses to meet the digital demands of today’s customers. Barracuda has announced its new “Cloud Ready” program designed to help organizations securely extend their workloads and applications into cloud environments. With each new purchase of an on-premises Barracuda NextGen Firewall or Barracuda Web Application Firewall – including both physical and virtual deployments, Barracuda provides a cloud licence for the same solution in Amazon Web Services (AWS) and Microsoft Azure Tally Solutions has conducted its very successful GST Awareness programme “GST – The Journey Begins”, training the business fraternity on the new indirect tax regime and preparing them for the transition. The event held on 23rd February at Hotel Eros, New Delhi witnessed footfalls of more than 80 business owners from across different business verticals like machinery, paints, heavy metals, electronics, etc. Tally aims to work with chartered accountants and tax practitioners, Sales and Marketing, eScan, said, "The channel partners are an integral part our business and growth story. eScan aims at an ongoing relationship with them in the market and bring them more close to the company. Hence, we come out with offers in regular intervals to reward their efforts and to make them part of our growing family of channel partners. This offer is also our way of rewarding the partners and their sales team for their relentless efforts and contribution in our success." G o p a k u m a r Ambujakshan, Director, ProductManagement(small and micro UPS), Vertiv, India, said, “Our channel partners are integral to our sales strategy and, as part of our ongoing commitment towards them, we’ve come out with a profitable offer to motivate and reward them for their continuous support. We would like to wholeheartedly welcome our partners to participate and look forward to strategically support them in turn with schemes like ‘Bill More Gain more’.” in the coming financial year. Kaspersky Lab has forged strong partnership with eCAPS Computers in their years together. Partner pitstops have been integral to Kaspersky’s way of working, to ensure that there is always a free dialogue with all members of its chain. It is important for them to hear back from their partners of what is happening in the market. “Bringing together the assets of two leaders so adept at elevating the customers’ experience will accelerate their customers’ abilitytodigitallytransform that experience as well,” said Nancy Jamison, Principal Analyst, Digital Transformation, Frost & Sullivan.” In addition, this partnership will greatly enhance the agent experience as well, which is critical with the growing millennial workforce.” (Azure) at no additional cost for up to 90 days. “In the burgeoning cloud era, IT buyers are in the difficult position of trying to meet the computing needs of today while determining where the compute environment will live over the next few years,” said BJ Jenkins, CEO, Barracuda. “With our ‘Cloud Ready’ program, Barracuda helps to simplify that process. We are empowering customers to make the right decisions for their businesses today.” industry and trade bodies, business people and other stakeholders in the country. The event saw eminent guest panellists Anil Gupta (CA) and Sathya Pramod – CFO, explaining the various facets related to the model GST Law, the importance of technology in the GST regime and addressing issues and questions raised by business owners on preparation for and transition to GST. Snapdeal unveils GST Guru Initiative Snapdeal has launched GST Guru, a program which will include a range of initiatives to help prepare the sellers on its platform for the impending GST reforms, expected to roll out this July. Vishal Chadha, Senior VP, Business, said, “The GSTisoneof themostwide sweeping reforms launched bytheGovernmentof India in the recent times, and will deeply affect how business is conducted and reported inourcountry.Latelastyear, we realized that there is a lot of confusion, especially among MSMEs, on how they will be impacted by the changed tax structure, as well as other GST-related formalities. This program was, therefore, launched to bring expert help to our sellers, to make the transition as seamless for them as possible.” Micromax focuses on Accessories segment Mi c r o m a x I n f o r m a t i c s continues to focus on the accessories segment as well. Micromax will introduce products, including Sound Bars, Bluetooth speakers, Earphones and Power banks, which will enhance the consumer’s experience Rohan Agarwal, VP, Consumer Electronics, Micromax Informatics, said, “India is one of the fastest-growing mobile phone markets in the world and consumers today are spending a lot of their time with smartphones, fuelling demand for mobile accessories. The market currently is highly unorganized and some industry estimates suggest that it could be to the tune of $1 billion and there is tremendous scope."
  17. 17. 17www.varindia.com March 2017
  18. 18. 18 March 2017 www.varindia.com *TBR Corporate IT Buying Behavior and Customer Satisfaction Study – x86-based Servers, Fourth Quarter 2015. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo, ThinkServer and System x. Intel, the Intel logo, Xeon and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries. ©2016 Lenovo. All rights reserved. † Terms and Conditions apply. Powered by Intel® Xeon® processor E3 series. Intel Inside® . Powerful Data Center Outside. Lenovo, No. 1 in TBR customer satisfaction index.* Call 1800 3000 9990 to discover how our servers can help grow your business. Mail to: corpsales@lenovo.com Or visit: Lenovo.com/server Lenovo™ System x® servers come with incredible power, maximum expandability and unmatched reliability. That's right, a server range that assures less hassles and more smiles.
  19. 19. 19www.varindia.com March 2017 A price tag that will get you new customers. Introducing the ThinkServer TS140 for small businesses with big demands. The following are trademarks or registered trademarks of Lenovo: Lenovo, the Lenovo logo and ThinkServer. Intel, the Intel logo, Xeon and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation. ©2016 Lenovo. All rights reserved. † Terms and Conditions apply. The test(s) above are performed on statistical samples. At Lenovo™ we develop technology to meet the ever-growing demands of small businesses. With that in mind, we have launched the ThinkServer® TS140 in India. It is powered to take on tough challenges, yet priced attractively. · Supports enterprise-grade HDDs (Built-in RAID 5) · Whisper-quiet at 26 decibels · Intel® Xeon® E3 series processor · Windows Server® 2012 R2 platform So go on, add this server to your portfolio and keep adding to your customer base. Powered by Intel® Xeon® processor E3 series. Intel Inside® . Powerful Data Center Outside. Call 1800 3000 9990 to discover how our servers can help grow your business. Mail to: corpsales@lenovo.com Or visit: Lenovo.com/server
  20. 20. 20 March 2017 www.varindia.com ON THE RAMP HPE updates its NFV Portfolio Busy Infotech unveils“BUSY 17” QNAP launchesTS- 453BminiVertical NAS AMD launches Ryzen 7 Desktop Processors Riverbed launches New SD-WAN Solution VMware launches vCloud NFV 2.0 HPE hasannounced updates to its network functions virtualization portfolio, providing communications service providers (CSPs) access to new tools to speed NFV deployments, as wellasvirtualized solutions to build innovative, p e r s o n a l i z e d customer services. “One of their biggest priorities is to establish a solid network foundation and flexible service platforms,” said Thomas Sennhauser, APJ CTO, CME, HPE. HPE NFV System, Busy Infotech has launched its all- new GST-ready business accountingsoftware“BUSY 17”. With the launch of BUSY 17, it is all set to carry forward the legacy. BUSY 17 is effectively designed to build a user-friendly GST product for seamless transactions and simplified statutory compliance for businesses. Dinesh Kumar Gupta, MD, Busy Infotech, says, “We welcome GST era and feel delighted to announce the launch of BUSY 17. BUSY 17 is infused with a wide range of QNAP has released the new TS- 453Bmini vertical NAS. Powered by the latest Intel 14nm J3455 quad-core 1.5GHz processor (burst to 2.3 GHz) and featuring AES-NI encryption, 4K UHD output and transcoding, the TS- 453Bmini couples elegant glossy aesthetics with high- performance, security and intelligent services to provide excellent data storage, backup, sharing, and entertainment options for home and small office use. "With a 64-bit quad- AMD has released the first three models of its highly- anticipated, high- performance AMD Ryzen desktop processor. There are three 8-core Ryzen 7 models available. Beginning in Q2 AMD expects to launch 6- and 4-core Ryzen 5 processors followed later this year by Ryzen 3, which is designed to bring more performance to mainstream applications. All Ryzen processors support the new AM4 infrastructure, with motherboard designs Riverbed has launched Riverbed SteelConnect that offers a radically new approach to networking for the cloud- era and simplifies the design, deployment and management of enterprise networks. Riverbed SteelConnect disrupts legacy hardware-based approaches to networking – which haven’t changed much since the 1990s – with a software-defined, cloud-managed and application-centric solution that delivers the agility, visibility, and performance that businesses need to a pre-integrated NFV platform combining HPE hardware and software in a pre-integrated solution bundle optimized for NFV workloads, now offers support for Red Hat OpenStack Platform in addition to HPE Helion O p e n S t a c k Carrier Grade. Theadditionof the Red Hat OpenStack offers CSPs and network equipment providers their choice of pre-packed, pretested and supported carrier-grade virtual infrastructure management (VIM) tools. features that best meet the business requirements and customer’s expectations post GST rollout.” BUSY 17 comes in three editions with each edition addressing the needs of a specific target group within MSMEs. core processor and the next-generation 64-bit QTS 4.3 NAS operating system, the TS-453Bmini provides performance hardware and key software features within a compact and user-friendly chassis," said Jason Hsu, QNAP Product Manager. "By supporting the open- source Ubuntu platform, it also adds greater value in allowing users to develop various IoT applications and to build a secure private cloud system for IoT storage." available from top ODMs. “Today’s launch of Ryzen represents AMD at its best, delivering great products and innovation to the high-performance computing market,” said Lisa Su, President & CEO, AMD. “With Ryzen 7 desktop processors, AMD delivers to PC gamers, prosumers and enthusiasts both the highest performance and the lowest power 8-core desktop PC processors, bringing the absolute best PC experience to millions of people.” succeed in the digital age. Riverbed has also announced the availability of a new line of SteelHead SD models, which combine SteelConnect and its industry-leading SteelHead WAN optimization into a streamlined, single-device solution. “Organizations in India are under tremendous pressure to transform digitally and to deliver more agile, simple, scalable and cost-efficient services to their customers,” said Nagendra Venkaswamy, VP, India and South Asia, Riverbed. VMware has introduced vCloud NFV 2.0, designed to modernize and transform network architectures and operations for global communications service providers (CSPs). The vCloud NFV platform can improveeconomicsthrough accelerated service delivery, operational excellence and lower infrastructure costs. With vCloud NFV 2.0, CSPs will be able to deliver new and differentiated services on an agile, open andsecuresoftware-defined architecture today as they evolve their networks to support5GandtheInternet of Things. “In today’s highly competitive environment, CSPs must deliver innovative services faster, with the best end-to-end customer experience and at the lowest cost. Current network architectures, including some virtualized deployments, remain rigid and expensive to build and manage. VMware vCloud NFV enables the transformation of network architectures, services delivery, operations and economics through a more dynamic, agile network built on software,” said Gabriele Di Piazza, Vice-President of Solutions, Telco NFV Group, VMware. Teradata unveils IntelliCloud Teradata has launched Teradata IntelliCloud, its next- generation secure managed cloud offering that provides data and analytic Software-as-a-Ser vice (SaaS). It is available with new deployment choices, including Teradata IntelliFlex, the company’s flagship enterprise data warehouse platform that Teradata will deploy and manages in its own data centers, and global public cloud infrastructure from Amazon Web Services (AWS) and later, from Microsoft Azure. “Demand for cloud services increases daily. In fact, by 2020, 90 per cent of our customers expect to have a hybrid cloud environment – and more than 85 per cent expect to buy ‘as a service’ for data warehousing,” said Oliver Ratzesberger, Executive Vice-President & Chief Product Officer, Teradata. Microsoft brings Azure StackTP3 Microsoft has announced the availability of Azure Stack Technical Preview 3 (TP3). It is a hybrid-cloud solution that enables customers to run Azure cloud in on- premise environments with pay-as-you-use pricing. It is an extension of Microsoft Azure, bringing the agility and fast-paced innovation of cloud computing on premise. As with Azure, there are no upfront licensing fees for using Azure services in Azure Stack and customers only pay when they use the services. People, processes, and applications are transferable between Azure and Azure Stack. Azure services available on-premises: IaaS and PaaS services on-premises empowers organizations to adopt hybrid cloud computing based on their business and technical requirements.
  21. 21. 21www.varindia.com March 2017
  22. 22. 22 March 2017 www.varindia.com Oracle presents Exadata Cloud Machine D-Link andTeamF1 launch mydlink Business Akamai adds major advances to Ion SanDisk Unveils A1 microSD Card and USB 3.1 Flash Drives Orange presents a global public cloud offering Huawei unveils Cloud EPN Solution Oracle has a n n o u n c e d expansion of the Oracle CloudatCustomerportfolio with the availability of Oracle Exadata Cloud Machine. Oracle is offering organizations the ultimate in choice and flexibility in where they deploy the advanceddatabasecloudfor mission-critical workloads. “Oracle Exadata Cloud Machine is an ideal platform for organizations that want the benefits of the D-LinkandTeamF1 N e t w o r k s have announced their partnership in delivering mydlink Business, a cloud- based device management platform featuring ease, value, and scalability for SMB. The business cloud platform is specifically designed to suit the operation and workflow models of system integrators (“SIs”), value- added resellers (“VARs”), and telcos/ISPs. In the past two years, D-Link and TeamF1 Western Digital Corporation has unveiled the microSD card that meets the Application Performance Class 1 (A1) requirementsfromthelatest SD Association’s SD 5.1 specifications. The 256GB SanDisk Ultra microSDXC UHS-I card, Premium Edition, delivers capacity, speed and enhanced capability to deliver a better smartphone experience. The company also has announced the launch of SanDisk Extreme PRO USB 3.1 Solid State Flash Drive. SanDisk Extreme PRO USB 3.1 Solid State Flash Drives are ideal for Orange Business Services is accelerating its international cloud strategy with a new global public cloud offering that includes advice, auditing, integration and managed services for cloud infrastructure and applications. The services, delivered in partnership with Huawei, complement the existing Orange private cloudportfolioandwillhelp enterprises in their digital transformation initiatives. The principal aim of the international cloud strategy is to help multinational corporations (MNCs) cloud brought to their data center,” said Juan Loaiza, Senior VP of Systems Technologies, Oracle. “For many years, Oracle Exadata has been the platform of choice for running mission- critical Oracle databases at thousands of customers, and the Oracle Exadata Cloud Machine extends this value proposition to those customers who want cloud benefits but cannot or aren’t yet ready to move to a public cloud.” jointly developed mydlink Business, to satisfy needs for secured network access and premises surveillance. The first batch of managed devices that work with mydlink Business is the DBA-1000 series 802.11ac dual-band business access points (“AP”). These APs could be physically located on different premises but under the same administrator’s management. Ak a m a i Technologies has unveiled several major advances that are intended to help solve key mobile performance challenges. The latest version of Akamai Ion, the company’s flagship Web Performance Solution, is designed to make it easier than ever to deliver compelling online experiences by leveraging the company’s new learning engine-based optimizations. Akamai will also enable developers to deliver near-instant mobile app experiences by using its new software development kit (SDK). Built on the Akamai Intelligent Platform, Akamai Ion is designed to help companies effectively reachandengagecustomers, prospects, employees, partners and suppliers, wherever and however they connect. The pressure to deliver great online experiences is higher than ever, across sites and apps. While most businesses have a basic understanding of what is required to optimize desktop experiences, they still struggle with the challenges mobile and cellular use-cases present. creative professionals, tech enthusiasts, or anyone who creates and shares massive files. “For a technology enthusiast and a consumer who is always on the go, these drives offer world class performance and convenience of moving content easily and quickly, without having to worry about a cable,” said Rajesh Gupta, Country Manager of SanDisk India and SAARC Retail Sales and Marketing, Western Digital Corporation. migrate their legacy enterprise applications to the cloud and ensure that their infrastructure and applications are available in all geographic regions in which they need to be hosted. Orange will provide the data center facilities, network and security infrastructure, customers’ infrastructure and applications management, and professional services to support cloud migrations. Huawei will provide the hardware, develop the technology platform and OpenStack OS, and provide level-three support. Huawei has launcheditsCloud Enterprise Private Network (CloudEPN) solution for enterprise interconnection. The solution helps carriers to provide on-demand and cost-effective enterprise leased line services with cloud-based visualized O&M. Huawei’s CloudEPN solutionsupportsSD-WAN and CloudVPN modes and allowsforsmoothevolution, meeting customers' service requirements in different phases. The solution helps carriers to provide on- demand and cost-effective enterprise leased line services with cloud-based visualized O&M. With this solution, carriers are able to implement digital transformation and explore more opportunities in B2B markets with fast growth in the cloud era. For carriers, Huawei’s CloudEPN Solution helps to provide one-stop enterprise interconnection services and value-added services (VASs) on demand. Customers can use the ecommerce-style service platform to subscribe to or reserve enterprise interconnection services and VASs. Cisco to accelerate Digital Transformation Cisco is introducing new technologies that allow customers to virtualize and secure their networks. Cisco is introducing a new hardware platform and virtual network services to extend virtualization to branch locations, as well as a new solution that allows customers to virtualize their network perimeter and extend it to collocation centres. Cisco is also delivering software-defined segmentation across the entire network – from the network to the endpoint to the cloud – with complete application visibility. Organizations can now extend network services, like routing or security, to a diverse set of platforms across branch, campus, collocation centres and the public cloud. Dell EMC releases EHC onVxRail Appliances Dell EMC has announced that its turnkey hybrid cloud platform – Dell EMC Enterprise Hybrid Cloud (EHC) – will be made available for the first time on Dell EMC VxRail Appliances. The Dell EMC VxRail Appliance family of fully integrated, preconfigured and pre-tested HCI appliances offers the industry’s only HCI appliances powered by VMware vSAN and jointly engineered with VMware. Industry analyst and research firm 451 research notes in a new report that three out of four hyperconverged deployments are in the core data center, and hybrid cloud is the next frontier for HCI. ON THE RAMP
  23. 23. 23www.varindia.com March 2017
  24. 24. 24 March 2017 www.varindia.com VOICE-N-DATA Edimax launches IAP1200TP-Link launchesTL- WA820RE Range Extender Spirent and Nokia accelerate 5G LifecycleTesting AXILSPOT unveils AEC120 Antenna Ceiling AP Ericsson’s OSS fulfilment suite helps Jio provide quality service NEC presents SmartWTN solution Edimax Technology has introduced IAP1200 2 x 2 AC 1200 Dual-Band in-Walls PoE Access Point which is a powerful wireless solution with the latest IEEE 802.11ac technology for wireless speeds up to 1,200 Mbps. "Edimax IAP1200 is a sumptuous networking solution for the businesses which demand high speed, prodigious performance and security. IAP1200 has been designed keeping in mind customers need for today's demanding applications. It strengthens the network performance allowing extreme flexibility TP-Link has launched TL- WA820RE Wireless Range Extenders. TL-WA820RE slides in your pocket and will feel like just another USB Drive. This USB Drive like Device unfolds into Range Extender which has an attached flap that holds dual antennas to boost that Wi-Fi signal. TL-WA820RE is No larger than a USB flash- drive. It has a compact design that expands Wi-Fi coverage throughout your abode, supporting speeds up to 300Mbps for all your Wi-Fi-enabled devices. The Sp i r e n t Communications has announced successful deployment of first- of-its-kind 5G Lab-as- a-Service for Nokia’s network infrastructure testing labs. The 5G Lab-as-a-Service (LaaS) enables unprecedented automation of 5G testing with a primary goal of significantly accelerating Nokia’s release of virtual network functions and physical infrastructure. The 5G LaaS also streamlines the use of shared lab resources across teams and geographies. Ericsson has s u c c e s s f u l l y deployed an end-to-end OSS fulfilment suite for Reliance Jio Infocomm. This OSS deployment includesordermanagement, inventory management and activation solutions. The deployment has helped Jio achieve faster onboarding and provide quality service to its 100 million users. Jyotindra Thacker, President, Reliance Jio Infocomm Limited, says, "At Jio, we would like to offer a digital lifestyle to our customers. The deployment of the OSS stack by in the modern mainstream business," said Sanjay Joshi, Country Manager, Edimax Technology. "Edimax IAP1200 is an unrivalled product when it comes to improved business productivity, seamless roaming, superior speed, elevated performance ensuring and optimal network performance." TL-WA820RE is powered by any USB port by TP- Link. Just plug into a power adapter, power strip, power bank or computer to extend Wi-Fi. “Our goals for the 5G Lab-as-a-Service include automation of 5G lifecycle testing and more efficient sharing of physical and virtual test resources across teams,” said Rauno Jokelainen, Vice-President of Radio and Advanced Antennas, Nokia. “Spirent’s automation expertise and Lab-as-a-Service platform, Spirent Velocity, have been critical to our successful deployment in Oulu. We expect to achieve significant acceleration of 5G lifecycle tests as we deploy the 5G Lab-as-a-Service throughout Nokia.” AXILSPOT has rolled out AEC120 Antenna Ceiling AP for enterprises with ultra-high bandwidth requirements. The solution, belonging to the Dolphin portfolio of AXILSPOT comprises of Multi-beam Smart-selection Antenna System (Rscan) which comes as a patented technology developed by the company. The new system boasts of unprecedented technological advantages like automatic optimum path selection, stronger interference resistance, and higher concurrent capacity. Network beams can be formed by controlling the waveforms with different phases beamed by each antenna. These beams scan different directions, and include over 16 million different direction beams. Ericsson, which by far is the largest deployment by any single operator anywhere in the world, is helping us in critical areas like order management and activation solutions thereby giving customers an enhanced user experience.” Ericsson OSS/BSS service fulfilment solutions are designed to streamline and simplify offer creation and automate fulfilment processes. Ericsson’s catalog- and component- based approach helps operators better manage the entire product and order lifecycle. NEC has announced its "Smart Wireless Transport Network” (Smart WTN) solution for resolving bottlenecks in the mobile backhaul for 5G networks, featuring a high- capacity pipe for dynamic network optimization. The Smart WTN solution enables flexible network build-out, makes valid traffic and defect predictions, adapts to environmental and behavioural changes accordingly,anddynamically modifies operations in order to improve efficiency and minimize power consumption. “NEC offers dynamic and intelligent transport networks for telecom carriers, enabling them to provide the best user experience for their customers,” said, Atsushi Noro, General Manager, Mobile Wireless Solutions Division,NECCorporation. “Based on our global deployment of reliable mobile infrastructure with the NEC PASOLINK series, NEC is able to provide optimized solutions for 5G that integrate best- of-breed products from a wide variety of vendors and disciplines.” Tata DoCoMo deploys ICT Solution for Sewa Bank Tata DoCoMo Business Services has announced successful deployment of ICT solutions for Shri Mahila Sewa Sahakari Bank. TDBS provided the bank with fully secure and highly reliable connectivity solutions, which helped the bank in strengthening its rural presence and fortifying its data security across all its branches in Gujarat. The Bank required an ICT solution which could help them to manage the increasing demand for reliable and secure connectivity, and seamless access to Core Banking Solutions (CBS), across all its branches. TDBS deployed a highly advanced connectivity solution over a fully secure and reliable hybridMulti-ProtocolLabel Switching platform. Huawei completes 5 Gbit/sTests Huawei has completed field tests on 5G terminals with a wide bandwidth of 200 MHz on the 3.5GHz carrier. A battery-powered 5G terminal prototype is configured with miniature multi-antenna to transmit and receive RF signals, and the terminal supports software-defined baseband. For enhanced-Mobile- Broadband (eMBB) test cases, with the Massive- MIMO macro-base station set up scenario, the 5G terminal throughput can reach up to 5 Gigabits per secondatdownlink.Thetest results prove the feasibility of key 5G technologies and further validate the small size multi-antennas technology for 5G terminal in the phone form-factor, representing significant progress in 5G technology innovation.
  25. 25. 25www.varindia.com March 2017 6 6 A Reference Book For CIO / CTO A brand is no longer what we tell the consumer it is - it is what consumers tell each other it is 6th
  26. 26. 26 March 2017 www.varindia.com CHANNEL BUZZ Supertron successfully celebrates ZOTAC’s 10th Anniversary Konica Minolta organizes a roadshow atTelangana DIGISOL rewards its partners Canon India Roadshow to strengthen customer engagement Supertron has successfully organized Zotac’s 10th Anniversary celebrations at Amsterdam from 16th to 19th February, 2017. Supertron and Zotac have taken 31 top gaming partners from all across India to Amsterdam for a four-day trip and celebrated Zotac’s 10th Anniversary. Z o t a c acknowledged the efforts of Supertron and partners for making Zotac a growing and successful brand in the graphic card industry. Partners have enjoyed all four days in one of the finest places Amsterdam, Europe. “Zotac today is No. 1 graphic card vendor in India and this would not have been possible without the support from the top partners who joined the celebrations. We thank all our partners for their support in the successful journey of Zotac in India and making Zotac as No. 1 brand,” said Deepak Gupta, Country Manager, Zotac. “We are always focussed on strengthening our relationship with vendor and partners. Zotac is one such brand having synergy in the thoughtprocessof truepartnership. Our partners are also the key for our success as a distributor in India. We take this opportunity to thank all the partners for becoming a part of this grand event at Amsterdam,” said V. K. Bhandari, CMD, Supertron. DIGISOL has rewarded its partners with 4 night and 5 days trip to three countries in Europe. The trip was organized for all the partners to celebrate their achievements. The DIGISOL “Chalo Europe” was organized from 8th to 12th February, 2017 and had over 25 partners joining from South and East. The trip to Europe was packed with lots of exciting activities that included a visit to Prague – Czech Republic, Vienna – Austria, Budapest – Hungary. Plus drive through 4th Capital Bratislava – Slovakia. “It has been our constant endeavour to work closely with our partners across the country and we will continue to introduce a number of incentive programmes for our partner community. The purpose of this trip was to reward partners. The tour helped to bring a refreshing change in our partner’s daily routine and to give all the participants time to consolidate and move forward with more vigour and purpose in the coming year,” says Mandar Joshi, Head – Channel Business, DIGISOL Systems Ltd. Arun Kumar, Gold Line Datatech, said, “It was indeed a pleasure to be a part of the DIGISOL partner event held at Europe. Needless to say, the entire event was well managed and all partners were taken due care of. The trip also came as a welcome break for partners and gave us a chance to spend some quality time in relaxed and peaceful atmosphere. My best wishes to the entire DIGISOL team!” The trip included visit to Astronomical Clock in Old Town Square, Charles Bridge, Prague Castle, and the Church of St Nicholas in Prague. Short city tour of Bratislava city with visits to charming squares, courtyards and narrow lanes of the Old Town include the Main Square, Old Town Hall, Primate’s Palace, St Michael’s Gate, Franciscan church, first Hungarian University Academy Istropolitana, St Martin’s Cathedral, the Opera House and the other most significant historical sights. Konica Minolta Business Solutions has recently organized a roadshow in Nalgonda, Telangana, where it demonstrated its state-of-the- art Production Printers with the pivotal highlights of the event being the bizhub PRESS C71hc and C1060 production printer. The roadshow was organized to showcase the company’s production printers as well as to furnish a platform for the printing businesses about the next-generation technologies in the vertical. It was also focussed to meet the customer’s end-to-end demands and gain a 360-degree visibility in their industry-related requirements. The third-generation machine bizhub PRESS C71hc packs in immense benefits over its predecessor. This model incorporates advanced colour reproduction capabilities of the manufacturer’s proprietary high- chroma toner that produces enhanced printing outputs. bizhub Taking the 20 years celebrations ahead, Canon India has flagged off a 60-city roadshow to strengthen customer connect across the country. This “Consumer Connect” programme is an initiative to create wider awareness about the brand’s consumer portfolio, while consolidating its footprint and strengthening its presence across regions in the country. Designed from an interactive engagement perspective, Canon India roadshow will provide a platform for hands-on experience of Canon products for existing and potential customers. Through this roadshow, Canon is also showcasing its latest premium cameras including EOS 5D Mark IV, EOS 760 D, EOS 750D and Canon PIXMA G series printer. Kazutada Kobayashi, President & CEO, Canon India, said, “As the leading imaging player, we consider it our responsibility to connect the world of imaging to our customers. Having completed 20 glorious years PRESS C71hc also comes with an optional banner tray to support the printing on media up to 13x47. This gives the customers to print bigger format of photo albums. Another asset of the bizhub PRESS C71hc is their wide range of finishing capabilities and its combination with a workflow software Print Xpress. Konica Minolta’s bizhub PRESS C1060 is an ideal solution for small as well as mid-range industrial printing businesses, delivering a fast print/copy output of up-to 60 ppm. With a superior colour image quality, purpose built reliability and simple touchscreen control, a business can receive every advantage of digital production like variable- data printing and scanning. in thecountry,wehaveescalatedour vision of innovation and customer satisfaction. The roadshow is a consumer connect initiative to bring our product portfolio to the forefront and create mass awareness about the technological innovation that Canon houses within its imaging solutions. Our aim now is to push the boundaries and expand our offerings to Tier-2, Tier-3 and Tier-4 markets to engage with customers to understand their imaging needs and bring them the best of imaging solutions.” Eddie Udagawa, Vice- President, Consumer Imaging and Information Centre, Canon India, said, “In India, photography industry is reconfiguring itself by manifesting in the form of growing interest in higher functionality compact and digital SLR cameras." C0-M100-Y100-k0 C0-M100-Y100-k10 C100-M70-Y0-k0 C100-M80-Y0-k25
  27. 27. 27www.varindia.com March 2017
  28. 28. 28 March 2017 www.varindia.com HP Inc.: Market Share on the Rise HP Inc. India has done extremely well in the last one year both in the PC and print segments with an average market share of 26.5 per cent and 46.5 per cent, respectively, thanks to a wide range of products and excellent after-market services Globally,notebookPCs,printingsupplies, printing commercial hardware and desktop PCs each accounted for more than 10 per cent of HP Inc.'s consolidated net revenue, whereas in India it is difficult to predict revenue numbers with respect to product categories, but the company has done extremely well both in the PC and print categories. Theyear2016sawmajorfocusontappingnew markets, new segments and new demographics. HP has grown its business in the commercial (SMB, mid-market, start-ups, large enterprises) and consumer segment. Driven by the partner programme, HP is planning to increase its global market share to 15 per cent from the current 5 per cent in this $55-billion industry. The entire back-end domain of customer outreach, partner skill enablement and our support coverage has really helped the company to see growth momentum over the past year. The company has gained a strong foothold in the premium PC category with the launch of Spectre and, now in 2017, HP is continuing to bring a whole new level of innovation by introducing Z32 mini and Omen portfolio in India. In India, HP's focus is more on the PC and print segments, and the company has increased its market share in both the categories. Globally, HP Inc. business is divided into three segments – Personal Systems, Printing and Corporate Investments. The Personal Systems segment offers commercial PCs, consumer PCs, workstations, thin clients, commercial tablets and mobility devices, retail point-of-sale (“PoS”) systems, displays and other related accessories. The printing segment provides consumer and commercial printer hardware, supplies, media, solutions and services, as well as scanning devices and corporate investments include HP Labs and certain business incubation projects. In India, the company caters to individual consumers, small- and medium-sized businesses and large enterprises, including customers in the government, health and education sectors. "We are the leaders in the Print and PC segment market and we will continue to focus and continuously strive towards innovating our products in these segments in India," said Gurpreet Singh Brar, Director, Commercial Channel Sales, Printing and Personal Systems, HP Inc. India. HP's PC Market Share On the personal systems front, HP sells commercial PCs, consumer PCs, laptops, workstations, thin clients, commercial tablets and mobility devices, displays and other related accessories, software, support and services for the commercial and consumer markets. The PCs and commercial tablets and mobility devices are based predominately on Microsoft Windows operating systems and use processors from Intel and Advanced Micro Devices (AMD). Personal systems also maintain a multi-operating system, multi-architecture strategy using the Google Chrome and Android operating systems among others for notebooks and tablets. Commercial PCs are optimized for use by enterprises and SMB customers, with a focus on robust designs, security, serviceability, connectivity, reliability and manageability in networked environments. Commercial PCs include HP ProBook and HP EliteBook lines of notebooks and hybrids (detachable tablets), HP Pro and HP Elite lines of business desktops and all-in-ones, HP Thin Clients, HP ElitePad, HP Pro Tablet PCs and HP Chromebooks. Commercial PCs also include workstations that are designed and optimized for high- performance and demanding application environments, including Z desktop workstations, Z all-in-ones and Z mobile workstations, whereas Consumer PCs are notebooks, desktops and hybrids that are optimized for consumer usage, focussing on multimedia consumption, online browsing and light productivity and include HP Spectre, HP Envy, HP Pavilion, HP Chromebook, Omen by HP, hybrids and all-in- one desktops. In the PC segment, the primary competitors for HP Inc. in India include Dell, Lenovo Group, Acer and others. HP's competitive advantages include broad product portfolio, extensive service and support offerings and the accessibility of our products through a broad- based distribution strategy from retail and commercial channels to direct sales. The market growth in personal computing is low single digit, but HP Inc. has increased its market share faster than its competitors and there is a Q-o-Q sequential growth during the last four quarters from 23.9 per cent to 28.8 per cent. Speaking about the market share, Gurpreet                                         HP's PC Market Share                                       HP's Print Market Share VAR CORPORATE
  29. 29. 29www.varindia.com March 2017 Singh Brar, Director, Commercial Channel Sales, Printing and Personal Systems, HP Inc. India, said, "As per IDC report for Q3 2016, HP stands as the leading PC vendor with a market share of 28.8 per cent. Additionally, according to industry sources, HP India's market pie in the fourth quarter surged to 31.4 per cent. Also, HP has been India’s most-trusted personal computing brand, according to the Brand Trust Report for the last three years." HP's Print Market Share Printing provides consumer and commercial printer hardware, supplies, media, solutions and services, as well as scanning devices. Printing is also focussed on imaging solutions in the commercial markets. HP groups LaserJet, Graphics and PageWide printers into Commercial Hardware and Consumer and Inkjet printers into Consumer Hardware when describing performance. LaserJet and Enterprise Solutions delivers LaserJet printers, supplies and solutions to SMBs and large enterprises. Ongoing key initiatives include design and deployment of A3 products and solutions for the copier and multifunction printer market, printer security solutions, PageWide Enterprise solutions and JetIntelligence products. Inkjet and Printing Solutions delivers consumer, SMB and PageWide Inkjet solutions (hardware, supplies, media, and web-connected hardware and services). Graphics Solutions delivers large format printers (DesignJet, Large Format Production and Scitex Industrial), speciality printing, digital press solutions (Indigo and PageWide Presses), supplies and services to print service providers and design and rendering customers. Print Solutions provides end-to-end services, as well as core platforms to develop and deploy services across printing systems. HP’s focus includes driving customer value through managed print services and providing support solutions for new and existing customers, whereas 3D Printing delivers HP’s Multi-Jet Fusion 3D Printing Solution designed for prototyping and production of functional parts and functioning on an open platform facilitating the development of new 3D printing materials. In the printing segment, the primary competitors include Canon, Epson, Samsung and Brother. In addition, independent suppliers offer refill and remanufactured alternatives for HP original inkjet and toner supplies, which are often available for lower prices, but generally offer lower print quality and reliability. "HP India has led the printer segment for close-to 25 years. The market share for print, according to the IDC report for Q2, 2016, was 47 per cent. In print, we have maintained our leadership at 50 per cent, whereas in inkjet we are at 70 per cent," says Gurpreet Singh Brar. “In the printer segment, the overall market has not grown, but HP has grown,” commented Gurpreet Singh Brar. In terms of trends, the printer market has seen some shift from cartridge to ink tanks and the company has also gained market share in the CISS (Continuous Ink Supply System) category. The company has also introduced A3 printers in the Indian market and presently has less than 5-per cent market share. On the printer front, the line between consumer and commercial is blurring, product differentiation is also blurring and product designs are also changing the market. The company is planning to launch a full range of A3 printers in the market by May-to-June timeframe. Large Government Deals HP offers the best-in-class commercial print and personal computing devices which have been introduced precisely to meet the evolving needs of the customers. HP has started engaging with various central government departments and state governments to work on projects of Digital India. HP had won a project in Bihar for converting50millionrevenuedepartmentspapers into digital format in 18 months’ timeframe. The company has also bagged 145,000-laptop deal for meritorious students in Q3, 2016 from the Government of Uttar Pradesh. “We have also been successful in enabling digital inclusion of 1.5 million students through a UP Government deal and have set the record of having the world’s largest IT contract for education,” said Gurpreet Singh Brar. HP has seen tremendous increase in sales post PDS (public distribution system) digitization. We have set up a very strong separate Digital India business unit that is based on developing digital solution in the country. In this regard, HP has been continuously working with the Government at a solution level which also includes multiple state governments. HP has also built its first centre of excellence in alignment with the Government's Digital India initiative, to offer solutions that solve real- life problems with technological innovations. Developed in collaboration with over 25 system integrators, including leading IT software companies, the CoE will be used as a platform to exhibit solutions relevant to government and businesses. It will allow government and non- government stakeholders to have a practical understanding of the solutions, making it easier for decision-makers to take a step forward towards comprehensive digitization of the nation. Speaking about HP print and PC opportunity in the Indian market, Gurpreet Singh Brar said, "The penetration of PCs is 9 per cent, whereas India's GDP is at 7 per cent so the industry has to catch up. There is a big opportunity in Digital India trying to offer services, thereby improving efficiency of the government. The market is also bullish on opportunities due to GST (Goods and Services Tax). Around 25–30 million small-time organizations will join GST bandwagon and this will lead to complete digitization." HP's Channel Partner Spread In terms of channel partners, HP Inc. sells products, directly or indirectly, through a variety of channel partners such as retailers that sell our products to the public through their own physical or Internet stores; resellers that sell products and services, frequently with their own value- added products or services, to targeted customer groups; distribution partners that supply HP solutions to resellers; and system integrators and other advisory firms that provide IT consulting and systems integration work. Talking about the number of partners in India,GurpreetSinghBrar,Director,Commercial Channel Sales, Printing and Personal System, HP Inc. India, said, "We have 500 exclusive HP World Stores across India in 220 cities and more than 3,700 partners across India in 300 cities." In terms of after-sales support, HP's network spans across 376 service points in 159 cities. Onsite customer support is available in more than 1,800 cities. The service backup is best in the industry, as the company has also launched the HP Smart Care Concept, an automated system to diagnose system remotely. In April- May, HP plans to open HP Smart Care Concept for the entire range of products. For improving services, the first time fix is a key thrust area. The first time fix has already helped HP to increase its market share. In metros, the focus is on resolution for the next business day which has also helped the company in the long run to increase its customer support which is good from the customer’s point of view. HP has helped more channel partners capture mid-market opportunities and HP pMPS has offered high level of service to SMBs, delivered directly by HP. "In 2016, HP Inc. launched Managed Print Services for large enterprises, whereas for small- and mid-market the focus was on Partner Managed Services. The company also launched Device-as-a-Service for the enterprise market," commented Gurpreet Singh. The company is working on a two-pronged strategy – incentivising high-end portfolios and certification for partners. The two-pronged strategy will definitely be a win-win for both HP and its partners. n Pravin Prashant pravin@varindia.com Gurpreet Singh Brar Director, Commercial Channel Sales, Printing and Personal Systems, HP Inc. India "We are leaders in the Print and PC segment market and we will continue to focus and continuously strive towards innovating our products in these segments in India"
  30. 30. 30 March 2017 www.varindia.com Businesses are facing an unprecedented level of digital disruption; the ever rising popularity and the worldwide permeation of social media and mobile technologies along with the accelerated adoption of cloud computing systems by businesses, is forcing companies to reassess and redesign their current Wide Area Network (WAN) infrastructures. To support business growth in the coming decade, next generation of Enterprise WAN systems must be created and deployed TODAY. This is where Sify has stepped in and used its years of experience in network and cloud services to create a new transformational approach to redesign the existing WAN landscape – WAN Transformation. WAN transformation can be defined as ‘the process of enabling organizations to transit from its widely disparate and hybrid networks to an integrated cloud enabled networking platform, where new approaches powered by the cloud technology drives substantial business benefits.’ SifyAddressesNetworkChallenges withWANTransformationServices Why do enterprises need WAN transformation? Organizationsarefacingseveralcomplicationsanddifficultieswiththeir current network landscape. These network related challenges- dealing with multiple network providers for separate voice and data networks, keeping up with latest technological upgrades, minimizing the risk of technological obsolescence, plugging security gaps and controlling infrastructure and operational costs – can be easily overcome by transforming into a fully managed cloud-enabled WAN system. Hence with Sify’s WAN Transformation Services, Enterprises & IT Teams can now focus on business outcomes, efficiency and profitability, rather than on operational issues. But how does Sifydeliver these enhanced network benefits? Sify is in a unique position to deliver these benefits, since we understand networks from the inside-out. Sify is a core-technology company and we enjoy solving technical challenges. Having successfully built India’s largest MPLS network and implemented complex transformation project in diverse industry verticals, Sify is set apart from traditional system integrators who mainly deploy some network management tools and are body-shops offering low-skilled manpower to organizations to handle mundane day-to-day activities. Sify’s WAN transformation approach is to understand the customer’s business, then assess and derive a network architecture which delivers the desired business outcomes. This is followed by detailed discussions with our clients to ensure we jointly implement key steps of the transformative process – Consolidation, Billing Optimization, Security Assessment, Inventory Management and Operations. What are the business benefits for enterprises? Enterprise WAN in its transformed state creates a connectivity framework which offers complete flexibility along with highly available service and hassle free management. Needless to say, cost benefits are a natural outcome of such transformation. The ultimate success of the WAN transformation will depend directly on the capabilities and experience of the technology partner driving the process; the right partner is not just a link provider but is an enabler of enterprise-wide IT transformation. As the most successful Enterprise WAN service provider in the country, Sifyunderstands what businesses need from their WANs. With a service portfolio that cuts across data center, network, cloud, application and technology integration, Sify is perfectly placed to undertake the transformation of your WAN. By Indar Pal Khurana- VP, Domestic Data Business- Telecom Services VAR CORPORATE
  31. 31. 31www.varindia.com March 2017 The New Battlefield: Cyberspace Cyberspace has joined air, sea, land, and outer space as an arena of military interest, but the concept of cyberwarfare continues to evolve beyond the grasp of military leaders. The strength of a nation is measured mainly by its economic success, social progression, scientific and technological advances, and military power. The role of a nation’s military is to protect its citizens and territory; a secure populace has the freedom to maintain and develop its economy. However, with the rise of cyberwarfare, citizens, corporations, and governments are left vulnerable to cyberattacks via computers and communications systems. This requires a dramatic shift in military tactics and functionality. Nations are now open to forms of attack besides physical force; one can undermine countries’ economic strength by paralyzing the economic values of civilians through covert cyberattacks. Governments operate largely in cyberspace with highly sensitive information, and traditional military services will likely soon expand to protect state information from cyberattacks. The damage that cyberattacks could potentially inflict on a nation and its industrial control systems is significantly more threatening than the damage that would result from attacks on IT systems. A review of a number of such cases in the past year shows that attackers are now more interested in targeted attacks on industrial control systems. Therefore, this is a good time to assess how we protect these systems. (Follow to Fortinet report) Industrial control systems (ICS) are computerized systems that supervise the physical processes such as electricity transmission, transportation of gas and oil through pipelines, water supply, traffic lights, and other systems that are used as the foundation of modern society. Supervisory control and data acquisition (SCADA) systems are the branch of ICS that manages the electronic exchange of data. In recent years, these control systems – on which our most critical infrastructures and manufacturing industries depend – have been under sophisticated cyberattacks with alarming frequency. An example of such an attack occurred in 2011 when hackers damaged a main water pump in Chicago, Illinois; it is believed that they gained access to the utility’s network and broke the pump by remotely turning it on and off quickly. The Federal Bureau of Investigation and the Department of Homeland Security launched an investigation of the case, which has sparked fears of hackers’ infiltration and subsequent paralysis of public systems that are essential to the safety of our society. Another example of a recent cyberattack occurred in India at the beginning of this year, when hackers infiltrated the systems of three government-owned banks to create fake trade documents, which were used to conduct illegal purchases and to raise funds abroad. To try to determine whether their systems have been hacked and tampered with, and to try to prevent future hacks, banks now have to check the documents that were shared through SWIFT (Society for Worldwide Interbank Financial Telecommunication) against the actual documents at their base. Finding the origin of these attacks and tracing the hackers can be a daunting task, involving “obtaining logs from ISPs and other entities since international data travels over the Internet straddling multiple service providers across geographies.” Officials are left struggling to keep up with the rapidly advancing cyberattack methods and technologies, with the hackers usually working one step ahead. So what is needed to combat the enemy on what is clearly the most threatening emerging battleground of our world? The answer, like the problem, is complex. But it clearly requires a new way of thinking about security, the military, and the government, as well as new strategies, fields of study, and technological tools. In an age when our most sensitive information and most valuable assets are stored electronically, cybersecurity has become one of the most important fields in which individuals, businesses, and governments must invest. In concluding the first of a series of articles written by Mrs. Carmit Yadin, the Vital Intelligence Group CISO, it is well noted that the author who is from Israel appears to be insinuating that the cyber threatsfaced by a tiny powerhouse of security excellence pave the wayin methods that are indeed consistent with the countries general national security concept.We hereby assume that learning and understanding that advancing and ongoing cyber security measures must not only be proactive but must in many ways be predicative as well. By Carmit Yadin, CISO and Director of Cyber Division, Vital Intelligence Group Methodology to Protect Critical Assets from Cyberattacks TECHNOMANIA
  32. 32. 32 March 2017 www.varindia.com VIVOTEK – Riding high in the IP Surveillance space The name VIVOTEK is a convergence of video, voice, communication and teknology. The company’s motto is Integrity, Innovation and Accountability. Besides its expertise in being an IP surveillance solution provider, Vivotek aspires to become the leader in IoT. With close- to 17 years of proven expertise, the company wants to become the “Eye in IoT” and not only provides surveillance, monitoring and detection solutions, but also information that is collected which can be used as a crucial reference in the IoT system. This is its mission as well as vision. Vivotek is committed to building a robust ecosystem and so looks forward to long-term collaboration and growing together with all its partners. The company’s strategy is to become a leader and build an ecosystem to provide total IP surveillance solutions and good quality product service support. Its ecosystem consists of four important parts, as given below: • Products – Network cameras, video recorders, video management software • Channel – They are partners, distributors, consultants and system integrators • Solution Partners – That includes its software and hardware partners • Presence in different Vertical Markets – Vivotek has the expertise to penetrate into different vertical markets because of its expansive range of products and solutions. This has also been possible as Vivotek offers scope for customization and integration of its products as per customer’s needs. Vivotek has a global network of around 180 distributors in 116 countries. It has its global offices in San Jose (USA), Mexico, New Delhi (India) and Dubai (UAE) and its European office in the Netherlands. The company has recorded a steady growth in its sales revenue in these years. Last year, Vivotek recorded a sales revenue growth of 60 per cent and this resulted in the company investing in its brand image around the world. Vivotek has its R&D team in Taiwan and invests substantially to come up with the latest cutting-edge technologies in its products. For instance, its Vari-Angle IR Technology is a technology feature that provides longer range of vision in the cameras and consistently brighter night vision. It also has the 3D stereo counting technology that allows store owners in the retail sector to precisely count people walking in and out of a store. While introducing any new product or solution, Vivotek keeps the following three things into consideration: • Best Quality Products – As a surveillance brand, it needs to provide the best-quality products. • IntelligentFeatures–Sincethisisthefuture, major companies are investing heavily in it. Vivotek is not only a traditional surveillance brand, but it is putting vast resources into intelligent features. • Reliable and User-Friendly Products – Vivotek ensures reliability of its products and sees its products as unique, user-friendly and easy to use and manage. For customer services, Vivotek has global repair centres in Taiwan, the Netherlands, Mexico and Brazil. It also invests in the CRM platform of Salesforce and this Vivotek sees as a commitment to providing high-quality customer India is a growing market for Vivotek and the company works with very important solution partners to provide traffic monitoring solutions for city surveillance. It is actively involving itself with the City Surveillance projects of the Smart City initiative and continues to grow in important business verticals of Transportation and Retail. services. For instance, it has an online community on the Salesforce platform where customers can ask questions, find information and ask for help. Partner Enhancement Programmes Vivotek leverages the strength of its partnerships and provides value-added solutions to the market and this has become a win-win situation for both its partners and Vivotek. To enhance this partnership further, Vivotek has put in place several training modules and programmes for its partners to cash on and ultimately create solutions that meet the growing surveillance needs of its customers. Vivotek Warrior Academy – This is a training programme in which Vivotek provides both online and onsite training and gives its partners a hands-on experience. One can avail different courses in this programme. On attending the course and passing the respective exam, one becomes a certified expert of Vivotek product. Solution Integration Alliance (SIA) Programme – Vivotek invites participation from its software, hardware and application partners to join the SIA programme and use its Vivotek application development platform (VADP). VADP is an open development platform that allows developers to create third-party standalone applications that enhance the features of VIVOTEK network cameras. Vivotek has around 100 solution partners in it. For instance, in India it works with very important solution partners to provide traffic monitoring solutions for city surveillance. n Samrita Baruah samrita@varindia.com Founded: February 2000 Type: Public-listed company since 2006 Traded as: TWSE (TAIEX: 3454) Headquarters: New Taipei City, Taiwan Capital: US$23.8 Million Industry: IP Security Surveillance Solution Provider Employees: 800+ TAIWAN EXCELLENCE
  33. 33. 33www.varindia.com March 2017 Lenovo aims to strengthen its channel community Lenovo is enhancing its PC after-sales service in India with a host of initiatives using new-age technologies and the company aims to empower its channel community by providing a seamless experience to the end-customer. Lenovo is providing easy access to customers across multiple channels – Twitter, app, call centre and its service centres. The “Quick Response Time” programme guarantees a response within 30 minutes of lodging a query or complaint. The company was the first to take after-sales support on digital platforms like its dedicated India Twitter service handle and Lencare (Android app). Customers can also schedule a call-back from the Toll-free number or avail personalized self-service by logging on to the dedicated services website. Lenovo has been working closely and strategically with core channel partners through various programmes: • Round table conferences to consistently drive a healthy dialogue with more than 90 Core Channel partners • Notebook clinics at key business locations to offer a complete check-up of Lenovo PCs • Prioritized treatment for Lenovo’s privileged business partners and customers • Resident programme where Lenovo-certified engineers are deployed at customer locations to deliver a customized service experience Sudipto Ghosh, Executive Director – Services, Lenovo India, said, “Our channel partners play a critical role due to their close proximity to end-customers. In fact, they are our biggest source of intelligence to gauge customer sentiment in their respective markets. We are constantly listening to our channel partners and integrating their insights to build an exceptional customer experience.” Lenovo boasts of a wide footprint of 150 PC service centres where customers can walk in with their devices for any complaints or check-ups. The company has an additional 177 authorized onsite centres that map 29,000 pin codes across India. These centres ensure that service executives reach consumers quickly. Every Lenovo service centre is well-equipped with competent and Lenovo-certified staff to address queries related to Lenovo desktops and notebooks. This year, Lenovo was awarded with the “Best Customer Experience Transformation Award” at the Customer Fest 2017. The award recognized Lenovo’s exemplary customer service and marketing strategies that have been instrumental in building stronger relationships with customers, thereby impacting the overall business. Lenovo has also been awarded with the coveted “Golden Peacock Award 2014” for innovation in customer services. Lenovo partners with DataCore Lenovo has entered into a new collaboration with DataCore, and it will integrate its industry-leading hardware with DataCore’s SAN symphony software in a new turnkey appliance – the Lenovo Storage DX8200D. Working together, Lenovo and DataCore will deliver these capabilities in a pre-tested, pre-integrated platform designed for ease-of-deployment and faster time-to-value. This powerful new offering optimizes a clients’ heterogeneous storage infrastructures, and promises to deliver the highest level of performance, availability and utilization. The Storage DX8200D is built on Lenovo’s System x3650 M5 server, which offers leadership reliability and performance. With Predictive Failure Analysis and a next-generation diagnostic panel to facilitate easy serviceability, the x3650 M5 server helps reduce downtime and costs. Other high availability features on the x3650 M5 include dual fan zones with redundant fans, as well as hot-swappable drives and power supplies. Lenovo Trusted Platform Assurance, a built-in set of security features and practices, protects the hardware and firmware. Lenovo’s high-performing hardware combined with DataCore’s Parallel I/O Technology, can quickly handle read/write requests. It mirrors data in real time between separate storage systems to maintain continuous availability even through equipment and site outages. Extensive automation frees system administrators to focus on other parts of their infrastructure. In addition, the software takes isolated storage devices, sometimes spread between different locations, and places them under one common set of enterprise-wide services. It pools their collective resources, managing them centrally and uniformly despite the differences and incompatibilities among manufacturers, models and generations of equipment. Squeezing the most value and functionality from diverse storage technologies, this new offering simplifies operations, reducing management time and cost. DataCore customers report, data centers can realize a lower total cost of ownership, with a 90-per cent decrease in time spend on storage management and support tasks, up to a 75-per cent reduction in storage costs and up to 100-per cent reduction in storage-related downtime. With a 10-fold increase in performance, data centers also can realize higher availability of mission-critical data. Finally, the appliance can centrally automate discovery, inventory tracking, real-time monitoring, configuration, fault detection, and alert handling over its lifecycle the DX8200D with Lenovo’s own XClarity software, a best-in-class enterprise management tool. Technical assistance is available 24/7 with the DX8200D appliance, and features a single point of contact for both hardware and software questions from Lenovo’s support organization – which is consistently rated #1 for overall x86 server customer satisfaction. “As an aggressive new player in this space, our cutting-edge SDS solution enables organizations to deploy their systems more quickly so they can reduce the time and resources required to manage their basic infrastructure. This, in turn, empowers our customers to focus on the business challenges of today, with a view to the future,” said Radhika Krishnan, Executive Director, Data Center Group, Lenovo. “This is in stark contrast to traditional storage offerings, from legacy vendors, which often-times require compromises in performance, availability, reliability and functionality – limiting the ability to scale and increasing CAPEX, power, cooling and footprint costs.” VAR BUZZ
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    Dec. 14, 2018

VARINDIA E-Magazine March 2017 Issue

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