1. Background
Since 1976 Aqualisa has been pioneering the way in which we shower
Ranked 3rd In the Overall U.K. Shower market
Innovative technological breakthrough – “The Quartz” in 2001
Ranked 2nd in the Mixer Shower
World’s first digital shower
2. • Gravity Fed plumbing
• Constantly fluctuating temperature
• Frequent repairs needed
• Multiple storage units
• Space constraint
• Cumbersome mechanism
Problems faced by the
people
• Remotely located mechanism
• One push-fit button
• One touch control for temperature
• Compact (Shoe box size)
• Easy to install with a single drill
How Quartz made it easy
Why Quartz???
3. Value Proposition to Plumbers
Increased
Employment
Reduced
installation
time
•Delegation
to
apprentice
possible
•Fewer
repairs
•Excavation
of bathroom
avoided
•Push-fit
connect
Increased
sales
4. What went wrong with Quartz???
73%
27%
Plumber Influence No Influence
Influence of Plumbers on selection of Shower 1080
850
715 670
595
480 445 390
230
• High Price of Quartz
• Plumbers were reluctant to change • Cannibalization
• Plumbers were conservative about
innovation involving electronics
• Awareness was required among
plumbers as they adopted
eventually
• Developers have other
cheaper options
• Stagnancy in the market due
to enough competitors
• Quartz may replace Aquavalve
• Quartz value would be
reduced and recovery in price
won’t be possible
5. SWOT Analysis
S
STRENGTHS
• First Mover advantage
• Experienced Work-force
• Long-standing relationships
• Awarded at Expo
WEAKNESSESS
• High Price
• Poor marketing of Quartz
• Under-utilized Marketing
team
• Failure of Electronic
products in past
OPPORTUNITIES
• Enter the global market
• Other bathroom fittings
• Efficiently grab the market
while having a monopoly
• 40% UK homes didn’t have
shower
THREATS
• Competitors may launch a
similar product
• Cannibalization
W T
O
6. Was it Worth the Investment???
Niche or Mainstream
Great Reviews from
Customers
Easy to use & safe for
the elderly, kids, and
handicapped
Plumbers
Easy to install, value
addition in terms of
employment
Award
Awarded Top Prize at
product launch at
Expo
Yes, Spending €5.8Million was worth the Investment
Currently, the product is niche as
• It only caters to affluent people.
• It is only selling 15 units per day as compared to
the breakthrough target which is 100-200 units.
• Its sale is mostly through showrooms which
attract a limited customer base as compared to
DIY.
To break into the mainstream market
• Selling the product through more channels.
• Setting a more competitive price.
7. 02
01
03
3 Brands
Multi-Brand Strategy
• Mixer shower valves
• Targets consumers directly & through plumbers
• Eg: Aquavalve 609
• Electric shower valves
• Brand specific to the DIY category
• ~70% DIY outlets
ShowerMax
• Power shower valves
• Specially designated brand for the Developers
• To sell “cut-down” products
BENEFITS:
Diversified revenue stream
Restrict Competition
Increase market share by
expanding the target audience
9. Porter’s 5 Forces Threats of New Entrants
• Copying of the innovation
• Bathroom services entering into shower business
• Collaboration of electronic industry with competitors
Threats of Substitutes
• Later entrants could capitalize on the first mover's failure
• Competitors utilizing the rapid change in technology
• Consumers pre conceived mindset giving advantage to
competitors
Bargaining Power of Suppliers
• Long-standing relationships in the market
• Unique Selling proposition
• Great customer reviews
Bargaining Power of Buyers
• Preference for low price competitors
• Buyers demanding insurance and repair damage
• Shift towards core products rather than innovation
Competitive Rivalry
• Innovation among the competitors
• Large-scale consumer advertising by the competitors
• Competitors focussing on more channels of distribution
Buyers
Threat
New Entrants
Suppliers
Substitutes
Competitive
Rivalry
10. 03
02
01
04
05
Company
• Aqualisa
• Gainsborough- Electric Showers
• Showermax- Mixer shower
Customers
• Retail Consumers
• Developers
• Plumbers
Competitors
• Triton
• Mira Showers
• Masco
Collaborators
• Plumbers
• Scientists from research Institute
• Developers
Context
• UK
5 C’s Analysis