James Husted
Scott Sanders
Carter Bibby
Adrian Gilmore

Aqualisa Quartz
Aqualisa Quartz Ad

Any
Questions?
Background
Aqualisa
Archaic Plumbing

UK Market
• 60%
homes

• need for
change

• premium
• overpriced?
Current Deficiencies
Water Pressure
• Required pump to be installed

Water Temperature
• Inconsistent due to old plumbing

Poor Ease of Installation
• Usually 2 days; heavy excavation

Unattractive Design
• Tended to be bulky and
unattractive
The
Industry

1

electric
shower

2

mixer
shower

3

power
shower

Does not require hot
water supply

Requires both hot and
cold water supply

Requires both hot and
cold water supply

Results in bulky box on
the wall

Requires additional pump
to address pressure
problems

Results in bulky box on
the wall

Low flow rate

Aqualisa price ranges from
€95-€230

Installation typically
requires excavation of
bathroom
Aqualisa price ranges from
€390-€750

Regarded as less reliable
than a mixer shower and
pump combination
Aqualisa price ranges from
€480-€670
Distribution Channels
Trade Shops

Showrooms

Do-It-Yourself
Customer Segments
Developers

Plumbers

General
Customers
DIY
Aqualisa Quartz

Introducing . . .
Ease of use

Aqualisa Quartz Goals
Easy to
install

Great looks

Aqualisa
Quartz

Stable
temperature

Good water
pressure
The Initial Release
• Low Sales

• Plumbers wary
of innovation
The
Central
Problems
Not selling
enough
product to
break the
niche market

Product
awareness and
perception –
Plumber bias
Potential Solutions

•
•
•
•

Ta r ge t i ng
C o n s u me r s
Pros D i r e c t l y

Know what to expect
Easier to get to
Know what it will cost
Easier to convince
because less educated
market
• If convinced, will
request that plumbers
Potential Solutions
Ta r ge t i ng
C o n s u me r s
Cons D i r e c t l y

• Not getting directly to
the problem
• Lifetime value is much
lower; one-time to twotime purchase
• High risk/High reward
when the company is
already healthy
Potential Solutions
Targeting Do-It-Yourselfers
Pros
• Easy to install
• Value much higher than
current electric showers
that dominated the
market
• Possibly charge a
premium
• Differentiated from
Potential Solutions
Targeting Do-It-Yourselfers
Cons
• Get stuck in that market
• Small market for type of
shower
• Low profitability – Low
total sales
Potential Solutions
Targeting Developers
Pros
• Large-volume channel
• Force plumbers to get
familiar with product
• Dependable
Potential Solutions
Targeting Developers
Cons
• Lead time – Long lag
before sales
• Tough sell to developers
– Don’t usually buy
premium products
• Don’t want to discount
price for developers
• Higher cost of failure
Other Options
Targeting Plumbers Directly
Pros
• Most influence in the
market
• More impactful word-ofmouth
• Lifetime potential for
sales
Other Options
Targeting Plumbers Directly
Cons
• Difficult and expensive
to market to
• Already biased against
electric showers
• Reticent/resistant to
change
Consumer Brand Awareness
Commercials
• Small/Medium scale
• Viral media

Our Solution . . .
Showrooms
• Low cost/High benefits

Plumber Brand Awareness
free trial
• 1 million in free give away
(5,000 units)
• 1.2 million on total campaign
• Send out info and option to
call-in and get free trial
increase in trade show advertising
• 0.5 million
What’s a Plumber Worth?
What’s a Quartz Worth?
Warranty Cost
Lifetime Added Value to the Plumber
Any Questions?
Thank You!

Aqualisa Quartz Group presentation