This document discusses maximizing business benefits from IT investments. It provides an overview of COSOL, an IT consulting firm, including their work in Mongolia. The document outlines 10 steps to achieve better alignment between business strategy and IT, including understanding the business and culture, current IT landscape, value chains, and change agenda. It also discusses positioning IT to add value as a business partner, enabler, cost center or service provider. Finally, the document notes common challenges in ensuring human resource information and maintenance strategies are properly aligned during commissioning.

1. Maximising Business Benefits from
Your IT Investment
Brad Skeggs, Executive Director
October 30, 2013
Mongolian Mining Summit, Perth Western Australia

2. COSOL in
Mongolia
COSOL in Mongolia
• Commenced working in
Mongolia in 2010.
• Over 25 of our professional
business consultants have
worked in Mongolia.
• Established office in UB.
• Active participant in the
Mongolian Business
community.
2
COSOL
• Established 2000.
• Offices Perth, Melbourne,
Sydney, Brisbane, Santiago,
Ulaanbaatar.
• COSOL is a global, professional
service provider, specialising in
providing strategic advice and
practical delivery to optimise
our clients’ business
processes and technology
systems.

3. Aligning IT
with
Business
Strategy
Characteristics of good alignment
Positioning IT to add value
10 point plan for achieving better alignment
Greenfield Application and Infrastructure
Requirements
3

4. The Path
to
Alignment
The essence of successful alignment between
IT and the Business Strategy is based on
effective understanding, communication,
collaboration and mutual trust.
Мэдээллийн систем болон Бизнес стратегийг
нэгтгэх амжилттай үндэс нь үр бүтээлтэй
ойлголцох, харилцах, хамтран ажиллах,
харилцан итгэлцэх процесст тулгуурлдаг.
4

5. Positioning IT
to add value
BUSINESS PARTNER
Joint developer
of business
operations plans
BUSINESS ENABLER
Participant (or leader)
In business
strategy and planning
COST CENTRE
Supplier of
technology services
in support of
business operations
SERVICE PROVIDER
Delivers revenue
through innovative
technology and
technology services
Outward
to Business
Inward
to IT

6. Alignment
from a
business
perspective
What do we (the business) need in the future?
What do we have now?
How do we better use/change what we have to
make the business vision reality?
How do we make sure Information Technology
remains relevant to our evolving business?
6

7. An
Alignment
Process
10 point plan
7
UNDERSTAND YOUR BUSINESS
DETERMINE THE DELIVERY FRAMEWORK
UNDERSTAND THE CULTURE
KNOW YOUR IT LANDSCAPE
DISCOVER YOUR VALUE CHAINS
UNDERSTAND YOUR BUSINESS DRIVERS
DETERMINE THE CHANGE AGENDA
CHART THE TECHNOLOGY ROADMAP
PLAN AND MANAGE THE WORK PROGRAMME
ACHIEVE THE BUSINESS BENEFIT

8. Daily Actuals
(mining, production, rail, shipping)
Other monitoring actuals to
SD functions
Equipment Info
& Maintenance Plans
Supply Chain Planning
Customer ExtranetIntranet/Portal
ERP
Operational
Reporting &
Analysis
Tools
Budgeting &
Financial Planning
Specialised Tools
Design &
Modeling
Ops
Optimiser
Survey
Other
Medium &
short-term
Site-based
Long-term
models
Head Office
Inventory Management
Rail & Ship
Loadout
Inventory
Movements
3D Stockpile
Model
Product
Inventories
Product
Quality
Mass Balancing
& Reconciliation
Shift Schedule
Rolling 2 week
16 week plan
Integrated Systems Landscape
Equipment
hours/usage,
delay times &
reasons, failure
events & other info
Monthly Update
Annual Operating Plan &
Periodic Updates
Mining & Processing Logistics
Parts lists, task lists,
strategies
Equip hierarchies,
catalogue items
Lab
Systems
Business Warehouse
Business Intelligence Tool
Rail
Systems
Port
Systems
Plant
Maintenance
Purchasing
& Stores
Inventory
Product Cost
& Inventory
Accounting
Projects
Managerial
Accounting
Financial
Accounting
Human
Resources
PAYROLL
Sales Order
Processing &
Billing
Statutory and
Sustainability
Tenures
Environment
Health &
Safety
Energy
Management
Water
Management
Biodiversity
Conservation
Community
Carbon
Emissions
Reporting
Approvals
Document Management
Specialised Management Applications
Tyre & Fuel
Management
Camps &
Township
Advanced
Maintenance
Risk
Management
Governance
& Change
Management
Security
Aviation
Systems
Business
Process
Modelling
Medium
Term
GIS Data Long TermShort Term
Orebody
Data
Geological Model & Reserves Optimisation
Orebody Knowledge & Mine Planning
Mine Scheduling
Process Plant Monitoring & Control
Fixed Plant
SCADA
Weighbridges &
Weightometers
Quality
Scans
Equipment
Health
Monitoring
Production
Reporting
Delay
Accounting
Mine Monitoring & Control
High
Precision
Guidance
Blend/Grade
Control
Equipment
Health
Monitoring
Delay
Recording &
Feedback
Despatch
Payload
Monitoring
Data Historian
Port/Rail Monitoring & Control
Fixed Plant
SCADA
Weighbridges &
Weightometers
Equipment
Health
Monitoring
Delay
Accounting
Other Systems and Sensors
Safety
Monitoring
CCTVAccess Control
Environmental
Monitoring
Shift
Reporting
Port Shipping
Solutions
Permit to
Work
Other

9. IT Infrastructure - Software and Applications
Concentrate
product
tracking
Linking
projects info
to asset
capitalisation
Initial
underground
Infrastructure
design
Contractor
management
solution
Basic SAP
Financials
Product
Tracking
Payroll
SAP Purchasing
and
Warehousing

10. Common
Challenges &
Pitfalls
• Human Resource information isn’t collected at source and
never recovered.
• Business isn’t maintenance ready upon commissioning
• Asset Structures
• Maintenance Strategies
• Inventory Requirements
• Maintainers skills and capabilities
• Localisation
• HR
• Financial
• Skills and Experience
• Systems and Technologies.
• Partners
10

11. Brad Skeggs
Executive Director
+61 410 305160
brad.skeggs@cosol.com.au
www.cosol.com.au
THANK YOU
Баярлалаа
Mongolia
Ulaanbaatar
Australia
Brisbane
Melbourne
Sydney
Perth
Chile
Santiago