Running head TRANSPORTATION LOGISTICS MANAGEMENT 1T.docx

Running head: TRANSPORTATION LOGISTICS
MANAGEMENT 1
TRANSPORTATION LOGISTICS MANAGEMENT 7
Transportation Logistics Management
Transportation Logistics Management
New Challenges within Transportation and Logistics
Management
1. Introduction
In a world that has fully embraced globalization and regional
trade, transportation has become one of the most important
businesses processes which enable effective carriage of raw
materials to the manufacturers and manufactured goods to the

end user. Currently, all the means of transportation are
effectively used depending on the preference of the client. This
crucial business process has led to the emergence of the
transport logistics managers whose main role is to ensure that
goods being transported reach their destination safely and on
time. Over the years, transportation logistics has become one
the most important process in the supply chain of any business
as the key to satisfying customer demands and gaining a
competitive advantage. However, the growth of the
transportation and logistics industry has led to the development
of new challenges over the years which continue to affect
logistics management. The main challenge within the
transportation and logistics management results from planning
and risk management which has been caused by the changing
environments within the industry. This paper seeks to
investigate some of the planning and risk management
challenges by answering the question; “what are the new
challenges facing logistics managers and how can they be
tackled?” It will outline three major challenges within
transportation and logistics management and discuss probable
solutions to each.
2. Literature Review
To research the challenges within transportation and logistics
management, this paper will investigate the relationship
between logistics management and supply chain management so
as to specifically focus on the former throughout the research.
This is because there is a strong relationship between
transportation logistics management and the supply chains in
that the former has become a critical element in supply chain
management (Wang et al. 2016). The use of these terms in
different resources has further expounded on this relationships
forming the definition of these terms as follows: Logistics
management is the act of organizing for the commercial
transportation of goods or raw materials by ensuring that the
transportation systems maintain an effective flow whereby the
products being transported can reach the receiver safely and on

time (Christopher, 2016). This activity incorporates different
procedures such as recording data and information about the
flow of goods, warehousing, and transportation.
According to Wang et al. (2016), it is the role of transportation
and logistics managers to ensure quality handling of all the data
and figures which account for daily operations and ensure that
there is smooth coordination of tasks within a transportation
logistics management company. Supply chain, on the other
hand, can be defined as a systematic process which involves
other interconnected operations which cater for the supply of
goods or services from the producer to the final consumer.
There are different processes which are included in a supply
chain which include production, packaging, storage, and
distribution/transportation; as such, the key players in any
supply chain are the manufacturers (producers),
suppliers/distributors, retailers, wholesalers, and
consumers/end-user. According to Speranza (2018), logistics
managers play the important role of supply and distribution
whereby they are required to comply with various laws and
regulations which govern their operations. However, this has
not been a major issue in transportation and logistics
management. According to Kasemsap (2018), planning and risk
management continue to affect logistics management in this
industry due to the continuous changes in the global business.
The start of globalization marked the start of the need for the
transportation and logistics management to adopt better
business processes which will satisfy the needs of the
customers. As such, logistics managers needed to ensure that
the processes involved in the logistics and transportation
operations were efficient and effective in achieving customer
satisfaction, business development, and generating more
revenues.
3. Discussion of the topic and new challenges
Currently, the challenge within transportation and logistics
management, therefore, revolves around three areas; i) planning
for inter-modal transportation, ii) management or the workforce,

and iii) transportation crisis management. In the first challenge;
planning and executing effective inter-modal transportation.
This challenge is mostly experienced in ports and sometimes in
distribution stores whereby managers have to plan for complex
transportation sequences (Christopher, 2016). For example, it
becomes challenging for managers to ensure time-efficiency
when there are different transportation modes/means involved in
the supply chain; in a sequence such as one which involves a
truck, ship, plane, and then a truck. In such a case, it becomes
difficult to guarantee that a client would receive his/her product
in an exact time. This challenge may create a bad business
image for the transportation and logistics firm and might lead to
massive profits since the company might be required to
compensate for time wastage. Additionally, the company may as
well loss clients leading to a loss of business.
The second challenge; the management of the workforce, has
made it impossible to improve the business process. Besides the
planning for the transportation of products, logistics
management requires expertise in relating to and dealing with
staff members who involved in the entire process. Continued
advancement in technology continues to change how business is
conducted in the transportation and logistics industry. Now
managers can keep track of what other employees do whereby
not many employees are able to cope with the requirements and
demands of certain job positions. For example, drivers will be
required to work in very remote and diverse geographical
locations which might not augur well to personal interests. Due
to this, it becomes difficult to retain most of the employees
involved in the industry.
The third challenge; transportation crisis, is mainly caused by
piracy, terrorism, and natural disasters (Kasemsap, 2018). This
has really crippled rail, air, and water transportation. In the
recent past, this challenge has been experienced during the
incidence of storms, and hurricanes which have made
transportation impossible in the affected areas. This challenge
has escalated the worries of transport logistics managers from

worrying about loading ships, airplanes, and trucks to dealing
with the natural crisis which are beyond man’s control. It
becomes difficult for managers to assure clients of the safety of
goods and cost-efficiency since these crises continue to threaten
transportation. Generally, the whole transportation and logistics
industry comes to a standstill in areas which experience such
problems.
4. Discussion of new solution(s) to the problem
The solution to solving planning and risk management
challenges in logistics planning will require each of the three
categories of challenges to be addressed independently. First,
the challenge experienced in planning for inter-modal
transportation can be solved by ensuring there are smooth and
seamless transitions between one means and mode of
transportation to another. This will significantly improve the
speed at which goods are moved from one carrier to another.
The transportation manager should ensure that the transitional
time is well accounted for during planning by making sure that
the required labor force and equipment are ready to receive
different shipments and place them in their required carriers
within the least time possible. This will improve the
performance of the company which will, in turn, increase profits
and saves the company a lot of money which could have instead
be used for compensating customer inconveniences.
Secondly, the challenge of management of workforce can be
addressed by ensuring that hiring and recruitment of staff
members outline clearly the requirements of an employee and
that only the qualified personnel are employed. This will make
it more convenient for the manager to coordinate different roles
and improve the business process for the benefits of the
company and the employees. Also, to ensure employee
retention, the manager should ensure that the advanced
technology and automation is used in the company so as to
make it easier for the employees to cope with demanding
working conditions (Speranza, 2018).
Thirdly, the challenge of transportation crisis is a recurring

problem and can only be addressed by improving the security of
the entire product movement process (Ballou, 2007). This
solution can be achieved if the transportation and logistics
industry to partner with governments in enhancing the safety of
products through identification of hotspot areas. For example,
dangerous areas in international shipping routes can be
identified and the transporters can be advised on how to avoid
them until strict security measures have been taken. Besides
this, the government can also guide the logistics manager in
planning for transportation process by ensuring that they
prepare effective disaster management and resilience systems
and infrastructure. This collaboration will help the logistics
managers since they will be warned prior to the incidence of a
natural disaster.
5. Conclusion
The results of this research show that the challenges facing
transportation and logistics management have changed over the
years. The common factor between the new challenges and past
challenges is the importance of technology in resulting to
solutions. This indicates that there is a need to adopt better and
advanced technology in transportation and logistics management
so as to mitigate the effects of these challenges.
References
Ballou, R. H. (2007). Business logistics/supply chain
management: planning, organizing, and controlling the supply
chain. Pearson Education India.
Christopher, M. (2016). Logistics & supply chain management.
Pearson UK.
Kijpokin Kasemsap, (2018). Logistics Management and Risk
Management. DOI: 10.4018/978-1-5225-3468-6.ch006
Speranza, M. G. (2018). Trends in transportation and logistics.
European Journal of Operational Research, 264(3), 830-836.
Wang, G., Gunasekaran, A., Ngai, E. W., & Papadopoulos, T.
(2016). Big data analytics in logistics and supply chain
management: Certain investigations for research and
applications. International Journal of Production Economics,

176, 98-110.
Running head: ANALYZE A CURRENT HEALTH CARE
PROBLEM OR ISSUE 1
Copyright ©2018 Capella University. Copy and distribution of
this document are prohibited.
Analyze a Current Health Care Problem or Issue
Learner’s Name
Capella University
Developing a Health Care Perspective
March, 2018

ANALYZE A CURRENT HEALTH CARE PROBLEM OR
ISSUE 2
Patient safety, as discussed in the previous assessment, is an
important element of quality
health care. This assessment will expand upon patient safety
issues that occur when patients are
exposed to inadvertent harm or injury while receiving medical
care. Health care organizations
should maintain and develop a safety culture to prevent patient
safety issues. Patient safety
culture is defined as a system that promotes safety by shared
organizational values of what is
important and beliefs about how things work. It also
encompasses how these values and beliefs
interact with the work unit, organizational structures, and

systems to produce behavioral norms
(Ulrich & Kear, 2014). As such, care should be taken to
improve the infrastructure of health care
organizations. Improving patient safety should be discussed and
addressed by every individual
associated with public health care.
Elements of the Problem/Issue
Research shows that while getting treated at health care
organizations, patients might be
at risk of experiencing the harm or injuries associated with
medical care. The most likely causes
of patient safety issues are preventable adverse events, which
are adverse events attributable to
error. These errors can be classified as diagnostic errors,
contextual errors, and communication
errors (Ulrich & Kear, 2014).
Diagnostic errors take place when health care professionals
provide a wrong or delayed
diagnosis or no diagnosis at all (James, 2013). An example of a
wrong diagnosis is a health care
professional diagnosing a patient with gastric troubles when the
patient is actually experiencing a
heart attack. An example of a delayed diagnosis is a patient not

being notified of an abnormal
chest X-ray, thereby delaying diagnosis of a serious medical
condition. An example of a missed
diagnosis is a patient not being diagnosed with heart failure
despite warning symptoms.
ISSUE 3
Contextual errors occur when health care professionals fail to
consider their patients’
personal or psychological limitations while planning
appropriate care for them. An example is a
health care professional’s failure to recognize that basic follow-
up discharge instructions may not
be understood by patients with cognitive disabilities (James,
2013). It is important for health care
professionals to be aware of their patients’ mental and physical
abilities before they formulate a
plan of care.
Communication errors occur when there is miscommunication or
lack of communication

between health care professionals and patients (James, 2013).
They can cause severe harm to
patients. An example of this is a nurse failing to tell a surgeon
that a patient experienced
abdominal pain and had a drop in red blood cell count after an
operation, resulting in the death of
the patient due to severe internal bleeding. Limited health care
knowledge; language barriers;
and auditory, visual, and speech disabilities could also lead to
communication errors and cause
safety issues.
Analysis
As a medical transcriptionist, it is important for me to be aware
of potential transcription
errors and privacy standards, which affect patient safety. Errors
like these pose dangerous risks;
therefore, it is necessary to have an overall quality evaluation
of the transcribed documents.
Also, I must ensure that serious difficulties in transcription
resulting from poor-quality voice
files are reported immediately to the manager, who will then
convey this to the health care
professionals involved in the process. This will help ensure that

patient safety is not
compromised.
Context for Patient Safety Issues
Comment [A1]: You provided a clear
explanation regarding the problem
investigated. The possible causes were
explored.
Comment [A2]: Which error classification
describes these errors? Add this information to
add continuity.
ISSUE 4
With the advancement of medical technology, health care
processes have become extremely
complex. Health care professionals are required to stay up-to-
date with a lot of new knowledge
and innovations obtained from research. This often overburdens
them as there is a need to apply
the learning from research in their practice. Also, at the
individual level, there is a dearth of well-

balanced continuing education programs, which has resulted in
a lack of attention to patient
safety among health care professionals. At the system level,
organizations fail to deliver
optimum health care as a result of being understaffed, an
inability to provide appropriate
technology, and ineffective execution of patient care transfer
(James, 2013). Overcrowding and
understaffing delays initiation of treatment and puts critically
ill patients at significant risk. All
of these factors contribute to a rise in patient safety issues.
Populations Affected by Patient Safety Issues
Patients with a psychiatric history are also a vulnerable group
of people who face patient
safety issues because their psychiatric records are often
combined with their current symptoms.
Patients with a documented history of psychiatric illness may
avoid seeking health care services
as they feel that their care will be based on their past record of
illnesses and not their present
needs. Therefore, psychotherapists should implement measures
such that their psychiatric data is
concealed from their medical records before it is shared with
the third party, which helps protect

patients’ confidentiality (Shenoy & Appel, 2017).
Considering Options
Patient safety in hospitals can be achieved by creating a culture
of safety that involves
effective communication, correct managerial leadership styles,
and the use of Electronic Health
Records (EHRs).
Comment [A3]: You effectively indicated
which causes were the most likely to create
safety issues.
Comment [A4]: This section was very
informative about special populations, but it
would be of value to also include the general
populations discussed earlier in this paper
(such as public health patients and hospital
patients).
ISSUE 5
Effective communication while passing patient-specific
information from one health care

professional to another is essential in ensuring continuous and
safe patient care. Training the
team could likely improve consistent successful communication
and help prevent errors.
Standardizing critical content that needs to be communicated by
the initial health care
professional ensures safe transfer of care (Farmer, 2016).
It is essential for leadership teams to adopt organizational
strategies that would improve
patient safety and transform their organizations into reliable
systems for enhanced patient
satisfaction. They should set strategic safety goals, which could
include adhering to standards of
health, assessing quality, using patient satisfaction reviews, and
analyzing adverse event reports
to determine improvement in safety issues (Parand, Dopson,
Renz, & Vincent, 2014).
An EHR is another potential solution to prevent patient safety
issues. It is a digital record
of a patient’s medical information that includes history,
physical examination, investigations, and
treatment (Ozair, Jamshed, Sharma, & Aggarwal, 2015). It helps
manage multiple processes in
the complex health care system and prevents errors. EHRs

utilize less storage space compared to
paper documentation and allow an infinite number of records to
be stored. In addition to being
cost-effective and preventing a loss of records, EHRs help
conduct research activities and
provide quick data transfer (Ozair et al., 2015).
Solution
In health care, because transmission of information takes place
among different people
and electronic devices, there is a high likelihood of errors
occurring. For example, transcription
errors (which occur due to poor audio quality or the lack of a
quality evaluation process) can be
prevented by using recording equipment with good sound
quality and by maintaining

proofreading and quality checks. However, integrating
transcription processes with the EHR
ISSUE 6
system helps prevent errors, helps access the required
information faster, and allows health care
professionals to take accurate decisions about patients’ care.
Implementation
An EHR is an important mechanism for improving patient
safety. Its advancement has
made it a viable option to prevent medical errors. However, the
use of EHRs has certain ethical

implications such as security violation, data inaccuracies, lack
of privacy and confidentiality, and
challenges during system implementation. Security violation
takes place when patients’
confidential health information is accessible to others without
their permission. To avoid security
violation, data should not only be password protected but also
encrypted to restrict access to
unauthorized individuals. Firewalls and antivirus software
should be used to protect data (Ozair
et al., 2015).
Though EHRs improve patient safety by reducing medical
errors, data inaccuracies are
increasing. Loss of data during data transfer leads to
inaccuracies that affect decision-making
related to patient care. A problem of concern related to data
inaccuracy is medical identity theft,

which leads to incorrect information being filed into a person’s
medical record, which in turn
leads to insurance fraud and wrong billing (Ozair et al., 2015).
In health care, information that is shared during physician–
patient interactions should be
kept confidential and should be made inaccessible to
unauthorized individuals. Enabling role-
based access controls based on user credentials will restrict
access to the EHR system to
authorized users. The user should also be made aware that he or
she is responsible for any
information that he or she misuses (Ozair et al., 2015).
As EHR is a complex software, there is a high likelihood that
software failure may result
in inaccurate recordings of patients’ data. Therefore, EHR
system implementation may have

ISSUE 7
ethical implications due to the violation of data integrity (Ozair
et al., 2015). EHRs can safeguard
patient confidentiality by using various methods that prevent
security breaches. In addition to
this, creating reminders that ask for a confirmation before
accessing confidential information can
help protect data. A nesting system could be developed, which
would allow, for example, a
health care professional from a specific specialty clinic to
access patient records by signing into

the specialty domain (Shenoy & Appel, 2017). These methods
will enable the safe and efficient
use of EHRs and ensure patient safety.
Conclusion
Patient safety involves preventing the risk of harm or injuries to
patients by establishing a
safety culture and providing high-quality medical care. Health
care organizations must
understand patient safety issues and find solutions for these
issues by designing systems that
prevent errors from occurring. Potential solutions include
effective communication, changes in
leadership style, and the use of EHRs. The ethical implications
of these solutions should be
considered before implementing them in a health care setting. It
is also important that health care

professionals undergo continuous education and effective
training, provide appropriate medical
care, prevent errors, and follow safety practices to improve
clinical outcomes.
Comment [A5]: The concluding paragraph
summarizes the analysis and solutions offered
in this paper.
ISSUE 8
References
Farmer, B. M. (2016). Patient safety in the emergency
department. Emergency Medicine, 48(9),
396–404. Retrieved from https://mdedge.com/emed-

journal/article/113659/trauma/patient-safety-emergency-
department
James, J. T. (2013, September). A new, evidence-based estimate
of patient harms associated with
hospital care. Journal of Patient Safety, 9(3), 122–128.
Retrieved from
https://journals.lww.com/journalpatientsafety/Fulltext/2013/090
00/A_New,_Evidence_ba
sed_Estimate_of_Patient_Harms.2.aspx
Ozair, F. F., Jamshed, N., Sharma, A., & Aggarwal, P. (2015).
Ethical issues in electronic health
records: A general overview. Perspectives in Clinical Research,
6(2), 73–76.
http://dx.doi.org/10.4103/2229-3485.153997
Parand, A., Dopson, S., Renz, A., & Vincent, C. (2014). The
role of hospital managers in quality

and patient safety: A systematic review. BMJ Open, 4(9).
http://dx.doi.org/
10.1136/bmjopen-2014-005055
Shenoy, A., & Appel, J. M. (2017, April). Safeguarding
confidentiality in electronic health
records. Cambridge Quarterly of Healthcare Ethics, 26(2), 337–
341. Retrieved from
https://search-proquest-
com.library.capella.edu/docview/1882434628?pq-
origsite=summon&https://library.capella.edu/login?url=accounti
d=27965
Ulrich, B., & Kear, T. (2014). Patient safety and patient safety
culture: Foundations of excellent
health care delivery. Nephrology Nursing Journal, 41(5), 447–
456, 505. Retrieved from

com.library.capella.edu/docview/1617932572/fulltextPDF/1486
CC30B3624B3CPQ/1?ac
countid=27965
Comment [A6]: You provided a well-
researched paper. Your paper is enhanced by
the use of recently published academic peer
review journal articles.
CC30B3624B3CPQ/1?accountid=27965
11/2/18, 10(53 AMAssessment Topic Areas Transcript

of 5http://media.capella.edu/CourseMedia/NHS-
FP4000/Assessmenttopicareas/transcript.html
Assessment Topic Areas
Selecting a topic for your written assessments can be
challenging, but
it’s important to make a thoughtful choice.
Choose a topic area of interest to you from the topic suggestions
in this
media piece. You will use this topic to complete Assessments 2
and 3.
Be sure to select a topic that will be manageable for a written
assessment.
To explore the chosen topic, you should use the Socratic
Problem-
Solving Approach, focusing on the sections specifically called
out in the
assessment guidelines.
Topic 1: Limited Access to
Healthcare
Short Description:

Consumers face barriers to healthcare access for assorted
reasons. For
example: due to geographic location, provider availability,
transportation issues and mobility.
Potential Intervention Approaches:
Healthcare information online
Telemedicine
In–home healthcare services
Keywords for Articles:
online health information seeking, health care access, health
information systems, consumer health information, chronic
disease,
health information search, health seeking behavior, rural
nursing
Page 2 of 5http://media.capella.edu/CourseMedia/NHS-
References:

Bhandari, N. (2014). Seeking health information online: does
limited healthcare
access matter? Journal of the American Medical Informatics
Association: JAMIA
(1067-5027), 21 (6), p. 1113. https://www-ncbi-nlm-nih-
gov.library.capella.edu/pmc/articles/PMC4215038/
Lee, K., Hoti, K., Hughes, J. D., & Emmerton, L. (2014). Dr
Google and the
Consumer: A Qualitative Study Exploring the Navigational
Needs and Online
Health Information-Seeking Behaviors of Consumers with
Chronic Health
Conditions. Journal of Medical Internet Research, 16(12), e262.
http://doi.org.library.capella.edu/10.2196/jmir.3706
Ware, P., Bartlett, S. J., Paré, G., Symeonidis, I., Tannenbaum,
C., Bartlett, G., …
Ahmed, S. (2017). Using eHealth Technologies: Interests,
Preferences, and
Concerns of Older Adults. Interactive Journal of Medical
Research, 6(1), e3.
http://doi.org.library.capella.edu/10.2196/ijmr.4447
Pratt, D. (2015). Telehealth and telemedicine. Albany Law

Journal of Science &
Technology. (1059-4280), 25 (3), p. 495.
http://www.lexisnexis.com.library.capella.edu/hottopics/lnacade
mic/?
shr=t&csi=148364&sr=TITLE(%22Telehealth+telemedicine+in+
2015%22)+and+d
ate+is+2015
Topic 2: Healthcare Disparities
Short Description:
In 2010, the Federal Department of Human and Health Service
(DHHS)
launched the Healthy People 2020 goals to include a goal to
eliminate
health inequality/disparity. Healthy People 2020 defines a
health
disparity as “a particular type of health difference that is
closely linked
with social, economic, and/or environmental disadvantage.
Health
disparities adversely affect groups of people who have
systematically
experienced greater obstacles to health based on their racial or
ethnic

group; religion; socioeconomic status; gender; age; mental
health;
cognitive, sensory, or physical disability; sexual orientation or
gender
identity; geographic location; or other characteristics
historically linked
to discrimination or exclusion” (Office of Disease Prevention
and Health
Promotion, 2017, p.1).
Federal goals
Community health improvement plans
Patient advocacy efforts
“Triple Aim” for populations
health disparities, community health assessment, community

health
improvement plan, strategic planning, local health departments,
health
inequities
References:
Office of Disease Prevention and Health Promotion. (2017).
Disparities. Retrieved
from https://www.healthypeople.gov/2020/about/foundation-
health-
measures/disparities
Shah G.H., & Sheahan J.P. (2016). Local health departments’
activities to address
health disparities and inequities: Are we moving in the right
direction?
International Journal of Environmental Research and Public
Health. 2016;
13(1):44. http://www.mdpi.com/1660-4601/13/1/44
Institute for Healthcare Improvement. (2017). Triple Aim for
Populations.
http://www.ihi.org/Topics/TripleAim/Pages/Overview.aspx
Topic 3: Medication Errors

Short Description:
A medication error is a preventable adverse effect of a patient
taking
the wrong medication or dosage, whether or not it is evident or
harmful to the patient. Medication errors can be a source of
serious
patient harm, including death.
Medical staff education
Packaging improvements
Patient medication safety training
medication administration, medication errors, medication safety

References:
Cohen, M. (2016). Medication errors (miscellaneous). Nursing.
46(2):72, February
2016. DOI: 10.1097/01.NURSE.0000476239.09094.06
Institute for Healthcare Improvement. (2017). Improve Core
Processes for
Administering Medications.
http://www.ihi.org/resources/Pages/Changes/ImproveCoreProce
ssesforAdministe
ringMedications.aspx
Agency for Healthcare Research and Quality. (2012). Table 6:
Categories of
Medication Error Classification.
http://www.ahrq.gov/professionals/quality-
patient-safety/patient-safety-
resources/resources/match/matchtab6.html
Schmidt, K., Taylor, A., & Pearson, A. (2017). Reduction of
medication errors: A
unique approach. Journal of Nursing Care Quality. 32(2),
April/June 2017, 150–
156.

Topic 4: Healthcare System Errors
Short Description:
The health care system in the United States has been the subject
of
much debate as experts try to determine the best way to deliver
high-
quality care. In Crossing the Quality Chasm, the Institute of
Medicine
(2001) called for the redesign of health care delivery systems
and their
external environments to promote care that is safe, effective,
patient-
centered, timely, efficient, and equitable.
Systemwide transformation
Process redesign
Electronic health records

multi-stakeholder collaboration, healthcare system redesign
References:
Institute of Medicine (US) Committee on Quality of Health Care
in America.
(2001). Crossing the Quality Chasm: A New Health System for
the 21st Century.
Washington (DC): National Academies Press (US).Agency for
Healthcare Research
and Quality. (2017). Hospitals and Health Systems.
http://www.ahrq.gov/professionals/systems/index.html
Roberts, B. (2017). Relationship-based care: The institute of
medicine’s core
competencies in action. Creative Nursing, 05/2016, 22(2).
Credits
Subject Matter Expert:
Joan Vermillion
Interactive Design:
Lori Olson
Media Instructional Design:

Felicity Pearson
Instructional Design:
Celina Byers
Project Manager:
Alan Campbell
Licensed under a Creative Commons Attribution 3.0 License
(https://creativecommons.org/licenses/by-nc-nd/3.0/)
https://creativecommons.org/licenses/by-nc-nd/3.0/
11/2/18, 10(54 AMAnalyze a Current Health Care Problem or
Issue Scoring Guide
Page 1 of
2https://courserooma.capella.edu/bbcswebdav/institution/NHS-
FP/NHS-
FP4000/180700/Scoring_Guides/a03_scoring_guide.html
Analyze a Current Health Care Problem or Issue Scoring Guide
CRITERIA NON-PERFORMANCE BASIC PROFICIENT
DISTINGUISHED

Use scholarly
information to
describe and
explain a health
care problem or
issue and
identify possible
causes for it.
Does not use
scholarly
information to
describe and
explain a health
care problem or
issue and
identify possible
causes for it.
Describes a health
care problem or
issue but does not
explain it, or
identifies possible

causes for a
problem or issues
but the
identification is
incomplete or
inaccurate.
Uses scholarly
information to
describe and
explain a
health care
problem or
issue and
identify
possible
causes for it.
Uses scholarly
information to describe
and explain a health
care problem or issue
and identify possible
causes for it. Indicates
which causes are the

most likely.
Analyze a health
care problem or
issue by
describing the
context,
explaining why it
is important, and
identifying
populations
affected by it.
Does not
analyze a health
care problem or
issue by
describing the
context,
explaining why it
is important, and
identifying
populations
affected by it.

Identifies a health
care problem or
issue but does not
analyze it.
Analyzes a
health care
problem or
issue by
describing the
context,
explaining why
it is important,
and identifying
populations
affected by it.
Analyzes a health care
problem or issue by
describing the context,
explaining why it is
important, and
identifying populations
affected by it. Provides
examples that support

the analysis.
Discuss potential
solutions for a
health care
problem or issue
and describe
what would be
required to
implement a
solution.
Does not
discuss potential
solutions for a
health care
problem or issue
and describe
what would be
required to
implement a
solution.
Incompletely or
inaccurately

discusses potential
solutions for a
health care
problem or issue
and what would be
required to
implement a
solution.
Discusses
potential
solutions for a
health care
problem or
issue and
describes what
would be
required to
implement a
solution.
Discusses potential
solutions for a health
care problem or issue
and describes what

would be required to
implement a solution,
including potential
consequences of
ignoring the problem
or issue.
Analyze the
ethical
implications if a
potential
solution to a
health care
problem or issue
was
Does not
analyze the
ethical
implications if a
potential
solution to a
health care
problem or issue

Identifies ethical
implications if a
potential solution
to a health care
problem or issue
was implemented,
but does not
analyze the
Analyzes the
ethical
implications if a
potential
solution to a
health care
problem or
issue was
Analyzes the ethical
implications if a
potential solution to a
health care problem or
issue was
implemented, using
examples from the

literature to support
11/2/18, 10(54 AMAnalyze a Current Health Care Problem or
Issue Scoring Guide
Page 2 of
2https://courserooma.capella.edu/bbcswebdav/institution/NHS-
FP/NHS-
FP4000/180700/Scoring_Guides/a03_scoring_guide.html
implemented. was
implemented.
implications. implemented. the analysis.
Write clearly and
logically, with
correct use of
spelling,
grammar,
punctuation, and
mechanics.

Does not write
clearly and
logically, with
correct use of
spelling,
grammar,
punctuation, and
mechanics.
Writes clearly and
logically, with
correct use of
spelling, grammar,
punctuation, and
mechanics with
some errors and
lapses.
Writes clearly
and logically,
with correct
use of spelling,
grammar,
punctuation,
and

mechanics.
Writes clearly and
logically, using
evidence to support a
central idea, with
correct use of spelling,
grammar, punctuation,
and mechanics. The
paper contains
supporting examples
for the main points.
Write following
APA style for in-
text citations,
quotes, and
references.
Does not write
following APA
style for in-text
citations,
quotes, and
references.

Writes following
APA style for in-
text citations,
quotes, and
references with
some errors and
lapses.
Writes following
APA style for
in-text citations,
quotes, and
references.
Writes following APA
style for in-text
citations, quotes, and
references without
errors, and uses
current reference
sources.
Overview

Write a 4 page analysis of a current problem or issue in health
care, including a proposed solution and possible ethical
implications.
For this assessment, you will analyze a current health care
problem or issue. Read each portion of the assessment carefully
and use the Suggested Resources to help you complete the
assessment. This assessment provides an opportunity to apply
critical thinking and problem-solving skills to a current health
care problem or issue.
By successfully completing this assessment, you will
demonstrate your proficiency in the following course
competencies and assessment criteria:
Competency 1: Apply information literacy and library research
skills to obtain scholarly information in the field of health care.
· Use scholarly information to describe and explain a health
care problem or issue and identify possible causes for it.
Competency 2: Apply scholarly information through critical
thinking to solve problems in the field of health care.
· Analyze a health care problem or issue by describing the
context, explaining why it is important, and identifying
populations affected by it.
· Discuss potential solutions for a health care problem or issue
and describe what would be required to implement a solution.
Competency 3: Apply ethical principles and academic standards
to the study of health care.

· Analyze the ethical implications if a potential solution to a
health care problem or issue was implemented.
Competency 4: Communicate in a manner that is scholarly,
professional, and respectful of the diversity, dignity, and
integrity of others, and that is consistent with expectations for
health care professionals.
· Write clearly and logically, with correct use of spelling,
grammar, punctuation, and mechanics.
· Write following APA style for in-text citations, quotes, and
references.
Assessment Instructions
Note: The requirements outlined below correspond to the
grading criteria in the scoring guide. At a minimum, be sure to
address each point. In addition, you are encouraged to review
the performance level descriptions for each criterion to see how
your work will be assessed.
1. Describe the health care problem or issue you selected for
use in Assessment 2 and provide details about it.
2. Identify possible causes for the problem or issue.
3. Use scholarly information to explain the health care problem
or issue.
. Identify at least three scholarly or academic peer-reviewed
journal articles about the topic.

. You may use articles you found while working on Assessment
2 or you may search the Capella Library for other articles.
. You may find the applicable Undergraduate Library Research
Guide helpful in your search.
· Assess the credibility of the information sources.
· Assess the relevance of the information sources.
· Analyze the problem or issue.
· Describe the setting or context for the problems or issues.
· Describe why the problem or issue is important to you.
· Identify groups of people affected by the problem or issue.
· Discuss potential solutions for the problem or issue.
· Compare your opinion with other opinions you find in sources
from the Capella Library.
· Provide the pros and cons for one of the solutions you are
proposing.
· Analyze the ethical implications if the potential solution (the
one for which you provide pros and cons) were to be
implemented.
· Discuss the pros and cons of implementing the proposed
solution from an ethical principle point of view.
· Provide examples from the literature to support the points you
are making.
· Describe what would be necessary to implement the proposed
solution.
Example Assessment: You may use the assessment example,

linked in the Assessment Example section of the Resources, to
give you an idea of what a Proficient or higher rating on the
scoring guide would look like.
Additional Requirements
1. Length: At least 4 typed, double-spaced pages, not including
the title page and reference page.
2. Font and font size: Times New Roman, 12 point.
3. APA Template: Use the APA Style Paper Template as the
paper format and the APA Style Paper Tutorial for guidance.
See the Resources for these documents.
4. Written communication: Write clearly and logically, with
correct use of spelling, grammar, punctuation, and mechanics.
5. Using outside sources: Integrate information from outside
sources into academic writing by appropriately quoting,
paraphrasing, and summarizing, following APA style.
6. References: Integrate information from outside sources to
include at least three scholarly or academic peer-reviewed
journal articles and three in-text citations within the paper.
7. APA format: Follow current APA guidelines for in-text
citations of outside sources in the body of your paper and also
on the reference page.
8. Turnitin: Submit your assessment to Turnitin prior to
grading. Then, only submit your final assessment to faculty for
grading.
Organize your paper using the following structure and headings:

· Title page. A separate page.
· Introduction. A brief one-paragraph statement about the
purpose of the paper.
· Elements of the problem/issue. Identify the elements of the
problem or issue, or question.
· Analysis. Analyze, define, and frame the problem or issue.
· Considering options. Consider solutions, responses, or
answers.
·

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