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19.09.2014 | TELES AG, Markus Scheffler 
Mobile Centrex 
Next Generation UC Platform for Enterprises and 
Mobile Service Providers
TELES Mobile Centrex: Converged IP Centrex 
Mobile Centrex | Markus Scheffler 2 
AGENDA 
• Challenges for Operators and 
for Enterprises 
• Our Solution 
• Your Benefits 
• Components Overview 
• Our Reference
Small range of services and offers 
Mobile Centrex | Markus Scheffler 3 
AGENDA 
Challenges for Mobile Operators
SATURATED MARKETS 
The market is saturated. By lowering costs solely, it is 
possible, as a rule, to make or even increase profits. 
High churn rates 
Mobile Centrex | Markus Scheffler 4 
Decreasing Margins
HETEROGENEOUS INFRASTRUCTURE 
Costly mishmash of various standards (TDM, VoIP) 
Mobile Centrex | Markus Scheffler 5
THE CHALLENGE FOR MOBILE OPERATORS 
• Dependency on Mobile Core Elements is critical 
• IMS is not fully deployed yet  support for both, TDM and IP is needed 
• Mobile only offer is not sufficient 
• NGN-based system approaches usually lacking PBX functionalities 
Mobile Centrex | Markus Scheffler 6
Shrinking profitability, 
expressive complexity of 
mobile networks and a 
limited range of products 
are jeopardizing the 
mobile operators’ 
business model. 
Why not offer 
complementary services 
to enterprise customers?
Small range of services and offers 
Mobile Centrex | Markus Scheffler 8 
AGENDA 
Challenges for Enterprises
CHALLENGES FOR ENTERPRISES 
• High investment for PBX 
• Limited capacity 
• Each single site needs its own communications equipment, each 
enterprise its own service staff 
Mobile Centrex | Markus Scheffler 9
THE CHALLENGE 
• Mobile workers like field staff or craftsmen and distributed businesses 
lack a seamless blend of cell phones, landlines and PBX services 
• In a modern work environment mobility is essential 
Mobile Centrex | Markus Scheffler 10
THE CHALLENGE 
• The lack of a suitable mobility solution causes an unnecessary 
burdensome or unproductive work environment. 
Mobile Centrex | Markus Scheffler 11
What are you looking for 
instead?
Wherever you are, a first-class platform 
should 
• transform cell phones into converged 
UC endpoints 
• support real PBX functions, 
multivendor endpoints with self 
care and auto-provisioning
SAVE MY INVESTMENT AND MAKE LIFE SIMPLER 
• No investment in new PBX infrastructure 
• Flexibility 
• Lower maintenance costs 
• One PBX for all locations, mobile employees and tele-workers 
Mobile Centrex | Markus Scheffler 14
WISH LIST OF ENTERPRISES WITH UP TO 10 
USERS 
• Higher productivity by BYOD 
• High demand for sophisticated features 
• No special phone types required/cell phones only deployment 
Mobile Centrex | Markus Scheffler 15
WISH LIST OF ENTERPRISES WITH UP TO 300 USERS 
• High demand on features (e.g. manager assistant, pickup, busy lamp) 
• Hard phones required, mobile users require PBX feature-control 
• Converged deployment needed (IP + Mobile) converged version 
Mobile Centrex | Markus Scheffler 16
How can I improve mobility and 
productivity of my mobile employees? 
Can I streamline my infrastructure, 
create additional capacity and 
services, and thus save costs?
Mobile operators can only survive by differentiation 
• create new services for a saturated market 
• increase revenue by offering hosted PBX services 
• reduce complexity by one hosted PBX for all enterprise 
customers
The Solution 
Mobile Centrex | Markus Scheffler 19 
AGENDA 
Mobile Centrex from TELES keeps the fixed network on the go.
THE SOLUTION 
Mobile Centrex 
• Increase Productivity and low total cost of ownership 
• State-of-the-art PBX features – as provided with TELES IP Centrex 
• Applicable for all networks with all kinds of end devices 
Mobile Centrex | Markus Scheffler 20
Mobility 
PBX 
Features 
Soft-clients 
Audio 
Conferencing 
Unified 
Messaging 
& IVR 
Convergence 
& Integration 
TELES UC Offering
• Minimum impact on mobile 
network 
• Uses mobile network 
for transport and triggering 
only 
• Full service control and 
routing 
• Presence regardless of the 
network 
• Transforms cell phones into 
converged UC endpoints 
• Supports PBX functions
THE SOLUTION 
• Real Unification & real Convergence: seamless integration of cell phones 
• Cell Phones become converged IP Centrex endpoints 
• Full service control and routing is performed on TELES platform 
• Presence information 
Mobile Centrex | Markus Scheffler 23
PERFECT SOLUTION FOR DISTRIBUTED 
BUSINESSES 
• Unified Communication Services regardless of location and size 
• Unified private numbering plan covering all sites and devices 
• Investment protection: seamless integration of legacy PBX 
• Scalability and highest availability on small foot print 
Mobile Centrex | Markus Scheffler 24
NGN CONVERGED IP CENTREX 
• Fully standard-based and modular architecture incorporating SIP 
standards 
• Unified & converged service combining fixed line PBX with cell 
phones 
Mobile Centrex | Markus Scheffler 25
CONVERGED PBX IN THE CLOUD 
• Self care, Plug and Play, Pay as you grow 
• We provide you with easy-to-follow installation and customization 
instructions. If you require additional assistance, we'll be at your 
service. 
Mobile Centrex | Markus Scheffler 26
Best-of-breed to empower 
enterprises by a high-class 
mobility solution and to navigate 
mobile operators in a saturated 
market – TELES Mobile Centrex.
Your success is our success 
Mobile Centrex | Markus Scheffler 28 
AGENDA 
Benefits for Enterprise customers and Mobile operators
YOUR BENEFIT 
Fast Time-To-Market 
• Interfaces directly with mobile 
network 
• Minimal impact on mobile 
network’s core infrastructure 
• Multi tenant and reseller capable 
service design 
Mobile Centrex | Markus Scheffler 29
YOUR BENEFIT 
Full freedom in choosing the communications endpoint 
• Designed for distributed 
businesses with nomadic users 
• Provides full freedom in 
choosing the communication 
endpoint 
• Seamless and native integration 
of classic cell/mobile phones: 
works without app on any 
feature phone! 
Mobile Centrex | Markus Scheffler 30
YOUR BENEFIT 
Single number identity: shows the PSTN number on 
outgoing calls from the cell phone 
Mobile Centrex | Markus Scheffler 31
YOUR BENEFIT 
Reach mobile workers on their PBX phone by dialing their 
extension on the cell phone 
Mobile Centrex | Markus Scheffler 32
YOUR BENEFIT 
No client/app needed – 
works with every feature phone 
• Combination of cell, soft client and IP phone possible 
Mobile Centrex | Markus Scheffler 33
YOUR BENEFIT 
Works everywhere 
Mobile Centrex | Markus Scheffler 34
YOUR BENEFIT 
Mobility & flexibility: 
as you like and whatever you want 
• Choose your endpoint: cell 
phone, SIP phone, soft client, or 
legacy devices 
• Multi-vendor SIP phone support 
with real Plug & Play (Auto 
provisioning) 
Mobile Centrex | Markus Scheffler 35
YOUR BENEFIT 
Distinguish from the competition 
• TELES Mobile Centrex enables Mobile operators and Mobile virtual 
network operators to distinguish themselves from the competition by 
high-end, modern, and comfortable services. 
Mobile Centrex | Markus Scheffler 36
For their benefit, the aim of all our 
efforts and activities is 
continuously to increase 
productivity of enterprises and 
help mobile operators to launch 
marketable products and 
streamline their processes.
Mobile Centrex | Markus Scheffler 38 
AGENDA 
Our Reference
T-MOBILE AUSTRIA 
• In operation since 2013 
• Converged services and best-in-class PBX features 
• Fully integrated 
• Custom-built web portal 
Mobile Centrex | Markus Scheffler 39
T-MOBILE AUSTRIA 
• Supports legacy devices and implements best-in-class PBX features 
(e.g. MAS, Call Queue, Group features) 
• Fully integrated into Carriers’ service delivery work flow 
• Customized web portal using TELES open provisioning interface 
Mobile Centrex | Markus Scheffler 40
Components Overview 
Mobile Centrex | Markus Scheffler 41 
AGENDA 
Everything from one hand.
HIGH LEVEL SYSTEM OVERVIEW 
TELES Converged IP Centrex seamlessly joins PSTN and 
mobile network 
Mobile Centrex | Markus Scheffler 42
COMPONENTS OVERVIEW: APPLICATION 
SERVER 
• Call Diversion Services and Presence information 
• Partial Rerouting & Call Deflection 
• 3rd Party Network Conferencing 
• VAS support on trunk 
Mobile Centrex | Markus Scheffler 43
USE MULTIPLE DEVICES SIMULTANEOUSLY 
• One extension, any device: SIP based hard phone, SIP based soft phones 
(PC and MAC), SIP based DECT systems, Smart phone with app 
• Legacy integration via gateways (ISDN and analog) 
• Native mobile/cell phone support (without app) 
Mobile Centrex | Markus Scheffler 44
Our Mobile Centrex combines the 
know how of a leading 
telecommunications supplier with 
an unrivalled services offer.
19.09.2014 | TELES AG, Markus Scheffler 
Thank you! 
contact: 
m.scheffler@teles.com 
+49 (172) 321 82 79

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Mobile Centrex TELES AG

  • 1. 19.09.2014 | TELES AG, Markus Scheffler Mobile Centrex Next Generation UC Platform for Enterprises and Mobile Service Providers
  • 2. TELES Mobile Centrex: Converged IP Centrex Mobile Centrex | Markus Scheffler 2 AGENDA • Challenges for Operators and for Enterprises • Our Solution • Your Benefits • Components Overview • Our Reference
  • 3. Small range of services and offers Mobile Centrex | Markus Scheffler 3 AGENDA Challenges for Mobile Operators
  • 4. SATURATED MARKETS The market is saturated. By lowering costs solely, it is possible, as a rule, to make or even increase profits. High churn rates Mobile Centrex | Markus Scheffler 4 Decreasing Margins
  • 5. HETEROGENEOUS INFRASTRUCTURE Costly mishmash of various standards (TDM, VoIP) Mobile Centrex | Markus Scheffler 5
  • 6. THE CHALLENGE FOR MOBILE OPERATORS • Dependency on Mobile Core Elements is critical • IMS is not fully deployed yet  support for both, TDM and IP is needed • Mobile only offer is not sufficient • NGN-based system approaches usually lacking PBX functionalities Mobile Centrex | Markus Scheffler 6
  • 7. Shrinking profitability, expressive complexity of mobile networks and a limited range of products are jeopardizing the mobile operators’ business model. Why not offer complementary services to enterprise customers?
  • 8. Small range of services and offers Mobile Centrex | Markus Scheffler 8 AGENDA Challenges for Enterprises
  • 9. CHALLENGES FOR ENTERPRISES • High investment for PBX • Limited capacity • Each single site needs its own communications equipment, each enterprise its own service staff Mobile Centrex | Markus Scheffler 9
  • 10. THE CHALLENGE • Mobile workers like field staff or craftsmen and distributed businesses lack a seamless blend of cell phones, landlines and PBX services • In a modern work environment mobility is essential Mobile Centrex | Markus Scheffler 10
  • 11. THE CHALLENGE • The lack of a suitable mobility solution causes an unnecessary burdensome or unproductive work environment. Mobile Centrex | Markus Scheffler 11
  • 12. What are you looking for instead?
  • 13. Wherever you are, a first-class platform should • transform cell phones into converged UC endpoints • support real PBX functions, multivendor endpoints with self care and auto-provisioning
  • 14. SAVE MY INVESTMENT AND MAKE LIFE SIMPLER • No investment in new PBX infrastructure • Flexibility • Lower maintenance costs • One PBX for all locations, mobile employees and tele-workers Mobile Centrex | Markus Scheffler 14
  • 15. WISH LIST OF ENTERPRISES WITH UP TO 10 USERS • Higher productivity by BYOD • High demand for sophisticated features • No special phone types required/cell phones only deployment Mobile Centrex | Markus Scheffler 15
  • 16. WISH LIST OF ENTERPRISES WITH UP TO 300 USERS • High demand on features (e.g. manager assistant, pickup, busy lamp) • Hard phones required, mobile users require PBX feature-control • Converged deployment needed (IP + Mobile) converged version Mobile Centrex | Markus Scheffler 16
  • 17. How can I improve mobility and productivity of my mobile employees? Can I streamline my infrastructure, create additional capacity and services, and thus save costs?
  • 18. Mobile operators can only survive by differentiation • create new services for a saturated market • increase revenue by offering hosted PBX services • reduce complexity by one hosted PBX for all enterprise customers
  • 19. The Solution Mobile Centrex | Markus Scheffler 19 AGENDA Mobile Centrex from TELES keeps the fixed network on the go.
  • 20. THE SOLUTION Mobile Centrex • Increase Productivity and low total cost of ownership • State-of-the-art PBX features – as provided with TELES IP Centrex • Applicable for all networks with all kinds of end devices Mobile Centrex | Markus Scheffler 20
  • 21. Mobility PBX Features Soft-clients Audio Conferencing Unified Messaging & IVR Convergence & Integration TELES UC Offering
  • 22. • Minimum impact on mobile network • Uses mobile network for transport and triggering only • Full service control and routing • Presence regardless of the network • Transforms cell phones into converged UC endpoints • Supports PBX functions
  • 23. THE SOLUTION • Real Unification & real Convergence: seamless integration of cell phones • Cell Phones become converged IP Centrex endpoints • Full service control and routing is performed on TELES platform • Presence information Mobile Centrex | Markus Scheffler 23
  • 24. PERFECT SOLUTION FOR DISTRIBUTED BUSINESSES • Unified Communication Services regardless of location and size • Unified private numbering plan covering all sites and devices • Investment protection: seamless integration of legacy PBX • Scalability and highest availability on small foot print Mobile Centrex | Markus Scheffler 24
  • 25. NGN CONVERGED IP CENTREX • Fully standard-based and modular architecture incorporating SIP standards • Unified & converged service combining fixed line PBX with cell phones Mobile Centrex | Markus Scheffler 25
  • 26. CONVERGED PBX IN THE CLOUD • Self care, Plug and Play, Pay as you grow • We provide you with easy-to-follow installation and customization instructions. If you require additional assistance, we'll be at your service. Mobile Centrex | Markus Scheffler 26
  • 27. Best-of-breed to empower enterprises by a high-class mobility solution and to navigate mobile operators in a saturated market – TELES Mobile Centrex.
  • 28. Your success is our success Mobile Centrex | Markus Scheffler 28 AGENDA Benefits for Enterprise customers and Mobile operators
  • 29. YOUR BENEFIT Fast Time-To-Market • Interfaces directly with mobile network • Minimal impact on mobile network’s core infrastructure • Multi tenant and reseller capable service design Mobile Centrex | Markus Scheffler 29
  • 30. YOUR BENEFIT Full freedom in choosing the communications endpoint • Designed for distributed businesses with nomadic users • Provides full freedom in choosing the communication endpoint • Seamless and native integration of classic cell/mobile phones: works without app on any feature phone! Mobile Centrex | Markus Scheffler 30
  • 31. YOUR BENEFIT Single number identity: shows the PSTN number on outgoing calls from the cell phone Mobile Centrex | Markus Scheffler 31
  • 32. YOUR BENEFIT Reach mobile workers on their PBX phone by dialing their extension on the cell phone Mobile Centrex | Markus Scheffler 32
  • 33. YOUR BENEFIT No client/app needed – works with every feature phone • Combination of cell, soft client and IP phone possible Mobile Centrex | Markus Scheffler 33
  • 34. YOUR BENEFIT Works everywhere Mobile Centrex | Markus Scheffler 34
  • 35. YOUR BENEFIT Mobility & flexibility: as you like and whatever you want • Choose your endpoint: cell phone, SIP phone, soft client, or legacy devices • Multi-vendor SIP phone support with real Plug & Play (Auto provisioning) Mobile Centrex | Markus Scheffler 35
  • 36. YOUR BENEFIT Distinguish from the competition • TELES Mobile Centrex enables Mobile operators and Mobile virtual network operators to distinguish themselves from the competition by high-end, modern, and comfortable services. Mobile Centrex | Markus Scheffler 36
  • 37. For their benefit, the aim of all our efforts and activities is continuously to increase productivity of enterprises and help mobile operators to launch marketable products and streamline their processes.
  • 38. Mobile Centrex | Markus Scheffler 38 AGENDA Our Reference
  • 39. T-MOBILE AUSTRIA • In operation since 2013 • Converged services and best-in-class PBX features • Fully integrated • Custom-built web portal Mobile Centrex | Markus Scheffler 39
  • 40. T-MOBILE AUSTRIA • Supports legacy devices and implements best-in-class PBX features (e.g. MAS, Call Queue, Group features) • Fully integrated into Carriers’ service delivery work flow • Customized web portal using TELES open provisioning interface Mobile Centrex | Markus Scheffler 40
  • 41. Components Overview Mobile Centrex | Markus Scheffler 41 AGENDA Everything from one hand.
  • 42. HIGH LEVEL SYSTEM OVERVIEW TELES Converged IP Centrex seamlessly joins PSTN and mobile network Mobile Centrex | Markus Scheffler 42
  • 43. COMPONENTS OVERVIEW: APPLICATION SERVER • Call Diversion Services and Presence information • Partial Rerouting & Call Deflection • 3rd Party Network Conferencing • VAS support on trunk Mobile Centrex | Markus Scheffler 43
  • 44. USE MULTIPLE DEVICES SIMULTANEOUSLY • One extension, any device: SIP based hard phone, SIP based soft phones (PC and MAC), SIP based DECT systems, Smart phone with app • Legacy integration via gateways (ISDN and analog) • Native mobile/cell phone support (without app) Mobile Centrex | Markus Scheffler 44
  • 45. Our Mobile Centrex combines the know how of a leading telecommunications supplier with an unrivalled services offer.
  • 46. 19.09.2014 | TELES AG, Markus Scheffler Thank you! contact: m.scheffler@teles.com +49 (172) 321 82 79