Boost your operational efficiency by integrating mobile devices to a highly reliable IP network. Mobile Centrex is a network-based service using mobile phones as end devices enabeld with traditional PBX-style calling features.
1. 19.09.2014 | TELES AG, Markus Scheffler
Mobile Centrex
Next Generation UC Platform for Enterprises and
Mobile Service Providers
2. TELES Mobile Centrex: Converged IP Centrex
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AGENDA
• Challenges for Operators and
for Enterprises
• Our Solution
• Your Benefits
• Components Overview
• Our Reference
3. Small range of services and offers
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AGENDA
Challenges for Mobile Operators
4. SATURATED MARKETS
The market is saturated. By lowering costs solely, it is
possible, as a rule, to make or even increase profits.
High churn rates
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Decreasing Margins
6. THE CHALLENGE FOR MOBILE OPERATORS
• Dependency on Mobile Core Elements is critical
• IMS is not fully deployed yet support for both, TDM and IP is needed
• Mobile only offer is not sufficient
• NGN-based system approaches usually lacking PBX functionalities
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7. Shrinking profitability,
expressive complexity of
mobile networks and a
limited range of products
are jeopardizing the
mobile operators’
business model.
Why not offer
complementary services
to enterprise customers?
8. Small range of services and offers
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AGENDA
Challenges for Enterprises
9. CHALLENGES FOR ENTERPRISES
• High investment for PBX
• Limited capacity
• Each single site needs its own communications equipment, each
enterprise its own service staff
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10. THE CHALLENGE
• Mobile workers like field staff or craftsmen and distributed businesses
lack a seamless blend of cell phones, landlines and PBX services
• In a modern work environment mobility is essential
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11. THE CHALLENGE
• The lack of a suitable mobility solution causes an unnecessary
burdensome or unproductive work environment.
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13. Wherever you are, a first-class platform
should
• transform cell phones into converged
UC endpoints
• support real PBX functions,
multivendor endpoints with self
care and auto-provisioning
14. SAVE MY INVESTMENT AND MAKE LIFE SIMPLER
• No investment in new PBX infrastructure
• Flexibility
• Lower maintenance costs
• One PBX for all locations, mobile employees and tele-workers
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15. WISH LIST OF ENTERPRISES WITH UP TO 10
USERS
• Higher productivity by BYOD
• High demand for sophisticated features
• No special phone types required/cell phones only deployment
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16. WISH LIST OF ENTERPRISES WITH UP TO 300 USERS
• High demand on features (e.g. manager assistant, pickup, busy lamp)
• Hard phones required, mobile users require PBX feature-control
• Converged deployment needed (IP + Mobile) converged version
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17. How can I improve mobility and
productivity of my mobile employees?
Can I streamline my infrastructure,
create additional capacity and
services, and thus save costs?
18. Mobile operators can only survive by differentiation
• create new services for a saturated market
• increase revenue by offering hosted PBX services
• reduce complexity by one hosted PBX for all enterprise
customers
19. The Solution
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AGENDA
Mobile Centrex from TELES keeps the fixed network on the go.
20. THE SOLUTION
Mobile Centrex
• Increase Productivity and low total cost of ownership
• State-of-the-art PBX features – as provided with TELES IP Centrex
• Applicable for all networks with all kinds of end devices
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22. • Minimum impact on mobile
network
• Uses mobile network
for transport and triggering
only
• Full service control and
routing
• Presence regardless of the
network
• Transforms cell phones into
converged UC endpoints
• Supports PBX functions
23. THE SOLUTION
• Real Unification & real Convergence: seamless integration of cell phones
• Cell Phones become converged IP Centrex endpoints
• Full service control and routing is performed on TELES platform
• Presence information
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24. PERFECT SOLUTION FOR DISTRIBUTED
BUSINESSES
• Unified Communication Services regardless of location and size
• Unified private numbering plan covering all sites and devices
• Investment protection: seamless integration of legacy PBX
• Scalability and highest availability on small foot print
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25. NGN CONVERGED IP CENTREX
• Fully standard-based and modular architecture incorporating SIP
standards
• Unified & converged service combining fixed line PBX with cell
phones
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26. CONVERGED PBX IN THE CLOUD
• Self care, Plug and Play, Pay as you grow
• We provide you with easy-to-follow installation and customization
instructions. If you require additional assistance, we'll be at your
service.
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27. Best-of-breed to empower
enterprises by a high-class
mobility solution and to navigate
mobile operators in a saturated
market – TELES Mobile Centrex.
28. Your success is our success
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AGENDA
Benefits for Enterprise customers and Mobile operators
29. YOUR BENEFIT
Fast Time-To-Market
• Interfaces directly with mobile
network
• Minimal impact on mobile
network’s core infrastructure
• Multi tenant and reseller capable
service design
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30. YOUR BENEFIT
Full freedom in choosing the communications endpoint
• Designed for distributed
businesses with nomadic users
• Provides full freedom in
choosing the communication
endpoint
• Seamless and native integration
of classic cell/mobile phones:
works without app on any
feature phone!
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31. YOUR BENEFIT
Single number identity: shows the PSTN number on
outgoing calls from the cell phone
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32. YOUR BENEFIT
Reach mobile workers on their PBX phone by dialing their
extension on the cell phone
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33. YOUR BENEFIT
No client/app needed –
works with every feature phone
• Combination of cell, soft client and IP phone possible
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35. YOUR BENEFIT
Mobility & flexibility:
as you like and whatever you want
• Choose your endpoint: cell
phone, SIP phone, soft client, or
legacy devices
• Multi-vendor SIP phone support
with real Plug & Play (Auto
provisioning)
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36. YOUR BENEFIT
Distinguish from the competition
• TELES Mobile Centrex enables Mobile operators and Mobile virtual
network operators to distinguish themselves from the competition by
high-end, modern, and comfortable services.
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37. For their benefit, the aim of all our
efforts and activities is
continuously to increase
productivity of enterprises and
help mobile operators to launch
marketable products and
streamline their processes.
39. T-MOBILE AUSTRIA
• In operation since 2013
• Converged services and best-in-class PBX features
• Fully integrated
• Custom-built web portal
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40. T-MOBILE AUSTRIA
• Supports legacy devices and implements best-in-class PBX features
(e.g. MAS, Call Queue, Group features)
• Fully integrated into Carriers’ service delivery work flow
• Customized web portal using TELES open provisioning interface
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42. HIGH LEVEL SYSTEM OVERVIEW
TELES Converged IP Centrex seamlessly joins PSTN and
mobile network
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43. COMPONENTS OVERVIEW: APPLICATION
SERVER
• Call Diversion Services and Presence information
• Partial Rerouting & Call Deflection
• 3rd Party Network Conferencing
• VAS support on trunk
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44. USE MULTIPLE DEVICES SIMULTANEOUSLY
• One extension, any device: SIP based hard phone, SIP based soft phones
(PC and MAC), SIP based DECT systems, Smart phone with app
• Legacy integration via gateways (ISDN and analog)
• Native mobile/cell phone support (without app)
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45. Our Mobile Centrex combines the
know how of a leading
telecommunications supplier with
an unrivalled services offer.