SlideShare a Scribd company logo
1 of 16
AGENDA
EXPECT WHAT?
QUIZ.
DEFINITIONS.
ROAD MAP.
Session I
Questions and conclusion.
EXPECTATIONS
QUIZ
Goal is:
An observable and measurable end result having one or more objectives to
be achieved within a more or less fixed timeframe.
Plan is:
Written account of intended future course of action (scheme) aimed at
achieving specific goal(s) or objective(s) within a specific timeframe.
IMPORTANT DEFINITIONS
Market.
SMART.
Strategy.
Profit & Loss.
Revenues & expenses.
Job specifications.
Job qualifications.
Management.
Efficiency and effectiveness.
NEW BUSINESS TRENDS
E-marketing.
Startups.
Entrepreneurs.
SMEs.
Franchise.
Outsourcing.
Fintech.
connectivity.
Evangelism.
COURSE OVERVIEW
Communication:
A process by which information is exchanged between individuals through
a common system of symbols, signs, or behavior.
WONDER
Talking to other, difficult!
Meeting new people, comfortable.
Importance of communication effectively.
COURSE OUTCOMES
Identify common communication problems.
LISTENING
Active listening.
Ears and mouth.
Processing.
QUESTIONS
Skills of Asking Questions.
Types of questions.
Importance of Questions.
After Questions.
..amideastvideoplayback (2).mp4
NON VERBAL!
Verbal & Non verbal communication.
..amideastvideoplayback (1).mp4
4 FEARS
The 4 fears we all have:
1. fear of failure.
2. Embarrassment.
3. Losing power.
4. Rejection.
KNOW YOURSELF
Johari window
OPEN QUSTI

More Related Content

Similar to Workforce passport program - session I

Soft Skill Training and Its Impact On Productivity
Soft Skill Training and Its Impact On ProductivitySoft Skill Training and Its Impact On Productivity
Soft Skill Training and Its Impact On ProductivityUpskillist.Pro
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdffillmonipdc
 
Definately needs someone to fix somethings
Definately needs someone to fix somethingsDefinately needs someone to fix somethings
Definately needs someone to fix somethingsFreelance
 
Presentation from artworkshop on Education
Presentation from artworkshop on EducationPresentation from artworkshop on Education
Presentation from artworkshop on EducationShan Shanmugasundaram
 
Training Profile & Programs Offered
Training Profile & Programs OfferedTraining Profile & Programs Offered
Training Profile & Programs Offeredinfinity4u
 
Employability and professional development
Employability and professional developmentEmployability and professional development
Employability and professional developmentBigyan Sapkota
 
Putting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentPutting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentThe HR Observer
 
Importance of Organizational Communication
Importance of Organizational CommunicationImportance of Organizational Communication
Importance of Organizational CommunicationCheldy S, Elumba-Pableo
 
business communication
business communicationbusiness communication
business communicationbadsharc
 
The painted sky list of offerings 2015
The painted sky   list of offerings 2015The painted sky   list of offerings 2015
The painted sky list of offerings 2015The Painted Sky
 
M steele leverage your transferable skills (1)
M steele  leverage your transferable skills (1)M steele  leverage your transferable skills (1)
M steele leverage your transferable skills (1)joongie69
 
Generic skill2 by ankit dubey
Generic skill2 by ankit dubeyGeneric skill2 by ankit dubey
Generic skill2 by ankit dubeyAnkit Dubey
 
Connecting With Others: Listening and Speaking
Connecting With Others: Listening and SpeakingConnecting With Others: Listening and Speaking
Connecting With Others: Listening and SpeakingAchieveGlobal
 
L1 BC Communication Principles.pdf
L1 BC Communication Principles.pdfL1 BC Communication Principles.pdf
L1 BC Communication Principles.pdfbettymakuve1
 
Frisbee Management (NL), van Kroese brands & behaviour
Frisbee Management (NL), van Kroese brands & behaviourFrisbee Management (NL), van Kroese brands & behaviour
Frisbee Management (NL), van Kroese brands & behaviourKroese brands & behaviour
 
Frisbeemanagement. How better insight in the potential of your organisation, ...
Frisbeemanagement. How better insight in the potential of your organisation, ...Frisbeemanagement. How better insight in the potential of your organisation, ...
Frisbeemanagement. How better insight in the potential of your organisation, ...Theo Kroese
 

Similar to Workforce passport program - session I (20)

Employability skills
Employability skillsEmployability skills
Employability skills
 
Soft Skill Training and Its Impact On Productivity
Soft Skill Training and Its Impact On ProductivitySoft Skill Training and Its Impact On Productivity
Soft Skill Training and Its Impact On Productivity
 
Management and managerial skills training manual.pdf
Management and managerial skills training manual.pdfManagement and managerial skills training manual.pdf
Management and managerial skills training manual.pdf
 
Definately needs someone to fix somethings
Definately needs someone to fix somethingsDefinately needs someone to fix somethings
Definately needs someone to fix somethings
 
Presentation from artworkshop on Education
Presentation from artworkshop on EducationPresentation from artworkshop on Education
Presentation from artworkshop on Education
 
Training Profile & Programs Offered
Training Profile & Programs OfferedTraining Profile & Programs Offered
Training Profile & Programs Offered
 
Team basics
Team basicsTeam basics
Team basics
 
Employability and professional development
Employability and professional developmentEmployability and professional development
Employability and professional development
 
Putting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and DevelopmentPutting Succession Planning into Practice – Talent Assessment and Development
Putting Succession Planning into Practice – Talent Assessment and Development
 
Importance of Organizational Communication
Importance of Organizational CommunicationImportance of Organizational Communication
Importance of Organizational Communication
 
business communication
business communicationbusiness communication
business communication
 
The painted sky list of offerings 2015
The painted sky   list of offerings 2015The painted sky   list of offerings 2015
The painted sky list of offerings 2015
 
Communication presentation
Communication presentationCommunication presentation
Communication presentation
 
M steele leverage your transferable skills (1)
M steele  leverage your transferable skills (1)M steele  leverage your transferable skills (1)
M steele leverage your transferable skills (1)
 
Instituition Guide 2015
Instituition Guide 2015Instituition Guide 2015
Instituition Guide 2015
 
Generic skill2 by ankit dubey
Generic skill2 by ankit dubeyGeneric skill2 by ankit dubey
Generic skill2 by ankit dubey
 
Connecting With Others: Listening and Speaking
Connecting With Others: Listening and SpeakingConnecting With Others: Listening and Speaking
Connecting With Others: Listening and Speaking
 
L1 BC Communication Principles.pdf
L1 BC Communication Principles.pdfL1 BC Communication Principles.pdf
L1 BC Communication Principles.pdf
 
Frisbee Management (NL), van Kroese brands & behaviour
Frisbee Management (NL), van Kroese brands & behaviourFrisbee Management (NL), van Kroese brands & behaviour
Frisbee Management (NL), van Kroese brands & behaviour
 
Frisbeemanagement. How better insight in the potential of your organisation, ...
Frisbeemanagement. How better insight in the potential of your organisation, ...Frisbeemanagement. How better insight in the potential of your organisation, ...
Frisbeemanagement. How better insight in the potential of your organisation, ...
 

More from tamer elmoghazy

Presentation & Public speaking skills
Presentation & Public speaking skillsPresentation & Public speaking skills
Presentation & Public speaking skillstamer elmoghazy
 
Entrepreneurship for teenagers
Entrepreneurship for teenagersEntrepreneurship for teenagers
Entrepreneurship for teenagerstamer elmoghazy
 
Workforce passport program - session 13 CV writing
Workforce passport program -  session 13 CV writingWorkforce passport program -  session 13 CV writing
Workforce passport program - session 13 CV writingtamer elmoghazy
 
Workforce passport program #12 - planning the job search
Workforce passport program #12 - planning the job searchWorkforce passport program #12 - planning the job search
Workforce passport program #12 - planning the job searchtamer elmoghazy
 
Workforce passport program session 8&9
Workforce passport program session 8&9Workforce passport program session 8&9
Workforce passport program session 8&9tamer elmoghazy
 
Workforce passport program session 6&7
Workforce passport program session 6&7Workforce passport program session 6&7
Workforce passport program session 6&7tamer elmoghazy
 
Workforce passport program session 4&5
Workforce passport program session 4&5Workforce passport program session 4&5
Workforce passport program session 4&5tamer elmoghazy
 
Workforce passport program session3
Workforce passport program session3Workforce passport program session3
Workforce passport program session3tamer elmoghazy
 
Workforce passport program session2
Workforce passport program session2Workforce passport program session2
Workforce passport program session2tamer elmoghazy
 
مبادئ إدارة الـــوقـــــت
 مبادئ إدارة الـــوقـــــت مبادئ إدارة الـــوقـــــت
مبادئ إدارة الـــوقـــــتtamer elmoghazy
 
Communication skills in arabic مهارات التواصل بالعربي
Communication skills in arabic مهارات التواصل بالعربيCommunication skills in arabic مهارات التواصل بالعربي
Communication skills in arabic مهارات التواصل بالعربيtamer elmoghazy
 
International marketing project - Exporting premium palm dates to the USA
International marketing project - Exporting premium palm dates to the USAInternational marketing project - Exporting premium palm dates to the USA
International marketing project - Exporting premium palm dates to the USAtamer elmoghazy
 
I am a community pharmacist - انا صيدلي
I am a community pharmacist - انا صيدليI am a community pharmacist - انا صيدلي
I am a community pharmacist - انا صيدليtamer elmoghazy
 
human resources management, introduction
human resources management, introductionhuman resources management, introduction
human resources management, introductiontamer elmoghazy
 
مهارات البيع Selling - skills
مهارات البيع Selling - skills مهارات البيع Selling - skills
مهارات البيع Selling - skills tamer elmoghazy
 

More from tamer elmoghazy (20)

Presentation & Public speaking skills
Presentation & Public speaking skillsPresentation & Public speaking skills
Presentation & Public speaking skills
 
Entrepreneurship for teenagers
Entrepreneurship for teenagersEntrepreneurship for teenagers
Entrepreneurship for teenagers
 
Guerilla marketing
Guerilla marketing Guerilla marketing
Guerilla marketing
 
CIB final project
CIB final projectCIB final project
CIB final project
 
Workforce passport program - session 13 CV writing
Workforce passport program -  session 13 CV writingWorkforce passport program -  session 13 CV writing
Workforce passport program - session 13 CV writing
 
Workforce passport program #12 - planning the job search
Workforce passport program #12 - planning the job searchWorkforce passport program #12 - planning the job search
Workforce passport program #12 - planning the job search
 
Wpp session 10&11
Wpp session 10&11Wpp session 10&11
Wpp session 10&11
 
Workforce passport program session 8&9
Workforce passport program session 8&9Workforce passport program session 8&9
Workforce passport program session 8&9
 
Workforce passport program session 6&7
Workforce passport program session 6&7Workforce passport program session 6&7
Workforce passport program session 6&7
 
Workforce passport program session 4&5
Workforce passport program session 4&5Workforce passport program session 4&5
Workforce passport program session 4&5
 
Workforce passport program session3
Workforce passport program session3Workforce passport program session3
Workforce passport program session3
 
Workforce passport program session2
Workforce passport program session2Workforce passport program session2
Workforce passport program session2
 
مبادئ إدارة الـــوقـــــت
 مبادئ إدارة الـــوقـــــت مبادئ إدارة الـــوقـــــت
مبادئ إدارة الـــوقـــــت
 
Communication skills in arabic مهارات التواصل بالعربي
Communication skills in arabic مهارات التواصل بالعربيCommunication skills in arabic مهارات التواصل بالعربي
Communication skills in arabic مهارات التواصل بالعربي
 
International marketing project - Exporting premium palm dates to the USA
International marketing project - Exporting premium palm dates to the USAInternational marketing project - Exporting premium palm dates to the USA
International marketing project - Exporting premium palm dates to the USA
 
I am a community pharmacist - انا صيدلي
I am a community pharmacist - انا صيدليI am a community pharmacist - انا صيدلي
I am a community pharmacist - انا صيدلي
 
human resources management, introduction
human resources management, introductionhuman resources management, introduction
human resources management, introduction
 
خرائط العقل
خرائط العقلخرائط العقل
خرائط العقل
 
Communication skills
Communication skills Communication skills
Communication skills
 
مهارات البيع Selling - skills
مهارات البيع Selling - skills مهارات البيع Selling - skills
مهارات البيع Selling - skills
 

Recently uploaded

What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 
How to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERPHow to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERPCeline George
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfTechSoup
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Celine George
 
Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Jisc
 
Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designKeynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designMIPLM
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...Postal Advocate Inc.
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxthorishapillay1
 
Karra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxKarra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxAshokKarra1
 
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4MiaBumagat1
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTiammrhaywood
 
Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parentsnavabharathschool99
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONHumphrey A Beña
 
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfAMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfphamnguyenenglishnb
 
Q4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxQ4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxnelietumpap1
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Celine George
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceSamikshaHamane
 

Recently uploaded (20)

What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
How to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERPHow to do quick user assign in kanban in Odoo 17 ERP
How to do quick user assign in kanban in Odoo 17 ERP
 
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdfInclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
Inclusivity Essentials_ Creating Accessible Websites for Nonprofits .pdf
 
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 3 STEPS Using Odoo 17
 
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptxLEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
LEFT_ON_C'N_ PRELIMS_EL_DORADO_2024.pptx
 
Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...Procuring digital preservation CAN be quick and painless with our new dynamic...
Procuring digital preservation CAN be quick and painless with our new dynamic...
 
Keynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-designKeynote by Prof. Wurzer at Nordex about IP-design
Keynote by Prof. Wurzer at Nordex about IP-design
 
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
USPS® Forced Meter Migration - How to Know if Your Postage Meter Will Soon be...
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptx
 
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptxYOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
YOUVE_GOT_EMAIL_PRELIMS_EL_DORADO_2024.pptx
 
Karra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptxKarra SKD Conference Presentation Revised.pptx
Karra SKD Conference Presentation Revised.pptx
 
ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4ANG SEKTOR NG agrikultura.pptx QUARTER 4
ANG SEKTOR NG agrikultura.pptx QUARTER 4
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
 
Choosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for ParentsChoosing the Right CBSE School A Comprehensive Guide for Parents
Choosing the Right CBSE School A Comprehensive Guide for Parents
 
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATIONTHEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
THEORIES OF ORGANIZATION-PUBLIC ADMINISTRATION
 
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdfAMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
AMERICAN LANGUAGE HUB_Level2_Student'sBook_Answerkey.pdf
 
Raw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptxRaw materials used in Herbal Cosmetics.pptx
Raw materials used in Herbal Cosmetics.pptx
 
Q4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptxQ4 English4 Week3 PPT Melcnmg-based.pptx
Q4 English4 Week3 PPT Melcnmg-based.pptx
 
Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17Field Attribute Index Feature in Odoo 17
Field Attribute Index Feature in Odoo 17
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in Pharmacovigilance
 

Workforce passport program - session I