This presentation on one nigh @ the call center.

1. One night @ the call center
Prepared by: Vanita Tadha, student of English department,
Maharaja Krishnakumarsinhji Bhavnagar University,
Bhavnagar (Gujarat)
Email ID: tadhavanita90@gmail.com

2. NARRATIVE STRUCTURE
• Frame within frame
• Unknown lady  Chetan Bhagat  Shyam reader
• First person, obscure and unreliable narrator.
• He uses 'Dues ex machine' narrative technique
Similar with Life of Pi by Ang Lee
• Dream, Illusion and replacement
• Dramatic unity – time, place and action (Aristotle)
• Narration of two culture and language; America and India
• The story divided into past present and flesh back narration
• Indianness and identity crisis
• Generation gap and nuclear family
• End with fable lesson

3. CONTEMPORARY ISSUES IN ON@TCC
• Indian world
 Family, money & marriage problems
 Business
 Population
 Youth
 Generation gap
• ‘An air-conditioned sweatshop is still a sweatshop. In fact, it is
worse, because no body sees the sweat. Nobody sees your brain
getting rammed”
• all about inner suffering and pain in the age of Globalization,
Bossism, corruption, privatization, and generation gap.

4. • “Bhagat has a talent for tapping into the zeitgeist;
that he is not much older than the people he
writes about makes him a particularly credible
portrayer of their world.” (Tharoor)
• “Bhagat's tone is pitch-perfect, his observer's eye
keenly focused on nuance and detail.
Verisimilitude is all: The first two thirds of the
novel evokes, indeed reproduces, the way the
young call center workers think, talk, eat, drink,
dress, date and behave.” (Tharoor).

5. CYBER PUNK
• Cyberpunk is a postmodern science fiction genre noted for its focus
on "high tech and low life."[1][2] It features advanced science, such
as information technology and cybernetics, coupled with a degree of
breakdown or radical change in the social order. Cyberpunk plots
often center on a conflict among hackers, artificial intelligences, and
megacorporation,
• The characters deals with cyber technology.
• Vroom hacks Bakshi's email and writes email to Esah on his behalf
• The American's are terrorized with the help of bug in MS Office as
virus attack on Internet
• In the world of technology heroes are hiker like Shyam
• Machine is controlling human beings.
• Villon (Bakshi) controlling heroes and other high teach and law life.
• Character dealing with Bug, FM radio, Email, Internet (computer).

6. SELF-HELP BOOK
• A self-help book is one that is written with the intention to instruct
its readers on solving personal problems. The books take their
name from Self-Help, an 1859 best-seller by Samuel Smiles, but
are also known and classified under "self-improvement", a term
that is a modernized version of self-help. Self-help books moved
from a niche position to being a postmodern cultural phenomenon
in the late twentieth century
• The beginning pages which asks reading to write down three
things (fear, angry, dislike).
• Gods message: Intelligence, Imagination, Self-Confidence and
Failure. Remember reverse gear and be friendly with problems.
• Epilogue: We all have dark side - the weakness which we always
overlook rather than facing it.
• Epilogue: Just like life. Rational or not, it just gets better with God
in it

7. SELF-HELP BOOK
• Instruct to reader and solving problem like fable
story.
• Failure is not bad but hope to success.
• Introvert personality
• Individual becoming capitalist
• For EX :Priyanka says,
"I want my mother to be happy. But I cannot kill
myself for it. My mother needs to realize a family is a
great support to have, but ultimately, she is
responsible for her own happiness. My focus should
be on my own life and what I want."

8. SELF-HELP BOOK
• Psychological foisting, cosmetic surgery of
something good.
• Mirror representation is self help book
• Inspirational idea from God
• It focus on romantic rationalism
• Example of other self help book
• The white Tiger – Arvind Adiga
• First thing First –Stephen Covey
• Alchemist – Panlo Coelho
• What is the message of the book?

9. POPULAR LITERATURE
• Popular literature, commonly, lacks a sustained plot, worked out with close regard to cause and effect.
Still more characteristically it lacks the study of character and the intellectual analysis of such varied
problems as occupy the fiction of the present age. The popular romances lay their stress chiefly on
incident and adventure or simple intrigue, and set forth only the more familiar and accepted moral
teachings. They represent, on the whole, an instinctive or traditional, rather than a highly reflective,
philosophy of life.
• The plot of love-breakup-love between Priyanka an Shyam, God's moral philosophizing, God's call and
the gullibility of all six character in blindly believing that it is really a call from God
• Popular literature commonly lacks a sustained plot, worked out with close regard to cause and
effect.
• Still more characteristically it lacks the study of character and the intellectual analysis of such varied
problems as occupy the fiction of the present age.
• The popular romances lay their stress chiefly on incident and adventure or simple intrigue, and set
forth only the more familiar and accepted moral teachings.
• They represent, on the whole, an instinctive or traditional, rather than a highly reflective,
philosophy of life.
• For all these reasons they have come to be regarded chiefly as the literature of children; a natural
result, perhaps, of the fact that they originated largely in the childhood of civilization or among the
simple peoples in more advanced ages.
• It does not raise or answer abstract questions; it assumes that man knows what he needs to know in
order to live.

10. ANTI-AMERICAN SENTIMENT
• Negative and unfavorable ways of putting America. Dozens of
times it comes
• For EX:
• Americans may have many things, but they are not the happiest
people on earth by any stretch. Any country obsessed with war
can’t be happy. (God)
• Meanwhile bad bosses and stupid Americans suck the life blood
out of our country’s most productive generation (Vroom)
• ‘a thirty-five-year-old American’s brain and IQ is the same as a
ten-years-old Indian’s brain. This will help you understand your
clients. You need to be as patient as you are when dealing with a
child. Americans are dumb, just accept it. (Instructor)
• Our government doesn’t realize this, but Americans are using us.
We are sacrificing an entire generation to service their call centers.
(Vroom)

11. MENNEPEAN SATIRE
• Menippean satire, seriocomic genre, chiefly in
ancient Greek literature and Latin literature, in which
contemporary institutions, conventions, and ideas
were criticized in a mocking satiric style that mingled
prose and verse. (Manippean Satire).
• The work culture with Bossism - which requires one to
be 'Chamcha' to get promotion and perks., The
throwaway-culture in dumping relations., The
authority of parents over children's lives, Marriage as
an institution which forces people to live together
even if it does not give happiness
• Individual happiness and freedom is more important
as in “Gulliver Travels”.

12. Works Cited
Bhagat, Chetan. One night @ the call center. New
Delhi: Rupa Publications India Pvt. Ltd., 2005.
For more reading you can visit:
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http://dilipbarad.blogspot.in/2014/12/chetan-
bhagars-one-night-call-center.html