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Welcome to the Advanced
eLive session
Facilitator: Susie Macfarlane
• Sharing documents
• Using multimedia and quiz library
• Managing screens
• Troubleshooting in eLive
• Session planning
Learning outcomes
Orienting participants
• Tools > Audio > Audio Setup Wizard
• Explain Emoticons and whiteboard
• Explain use of raise hand tool
During
• Provide structure and clarity
• Welcome everyone
• Check for understanding frequently
Reminder: Supporting participants
1. Click icon at the top of the Participant list to turn off all
participants permission to chat for example.
* However in general the best strategy is to discuss and encourage eLive
etiquette rather than control students
Assigning Permissions – All
1. Click individual Participant’s icon to give or
remove their permission to use that function.
• This can be useful if student has left mike on. Turn it off,
then turn it on again to allow them to use it.
Assigning Permission - individual
• Share applications (e.g. Word, excel, pdf) or
• Share desktop
• This allows all participants to view (and one to
contribute) to document
• Tip: have the document you wish to share open before you enter eLive
so it appears in the list of programs you can share
Share applications
Sharing applications allows you to:
• Show unit guide
• Demonstrate searching
• Demonstrate calculations or programming
• Critique a paper or document
• Students authoring document
– Only one participant at once can edit a document
– Right click on student’s name and choose “Give document
privilege”
Teaching approaches
Photograph of facilitator
• Personalise - especially good for off-campus students
Options:
• Screencapture of webcam
• Insert image – picture of you
Using Multimedia: Social presence
Video cam
• Turn on your Web cam:
• To enable 6 webcams: Tools > Video > max sim cameras
• Advantages: social connection
• Disadvantages: bandwidth issues
Using Multimedia: Social presence
• Window > Multimedia
Library
• Participants must have
appropriate file viewer to
view files
• Upload files
• Upload a URL
• Delete file
• Play file
Using Multimedia
• Window > Multimedia
Library
• Participants must have
appropriate file viewer to
view files
• Upload files
• Upload a URL
• Delete file
• Play file
Using Multimedia
• Window > Multimedia
Library
• Participants must have
appropriate file viewer to
view files
• Upload files
• Upload a URL
• Delete file
• Play file
Using Multimedia
• Window > Multimedia
Library
• Participants must have
appropriate file viewer to
view files
• Upload files
• Upload a URL
• Delete file
• Play file
Using Multimedia
You can
• Create quiz questions and store as a quiz
• Hand out quiz with timer
• Go through answers with participants
• Save results
Quiz Library
• To re-order, delete or copy screens:
– Tools > Whiteboard > Explore Screens
– Keyboard shortcut is CTL Shift S
Commands:
To delete a screen: Click on a slide > press Del on keyboard
To delete several screen: CTRL click each slide > Press Del
To re-order a screen: Click and drag it to new position
To copy a screen: CTRL drag the slide to new position
Managing your Screens
• To save a whole set of Screens
Click File > Save > Whiteboard
You can choose all screens, or select particular screens to
save.
This whiteboard can then be uploaded into a new eLive
session.
Managing your Screens
A. Web tour
B. Breakout rooms
C. Document sharing
D. Polling
E. Sending files
What is the best feature of eLive?
Have you had any technical issues using eLive?
Troubleshooting
Issue Solution
PowerPoint doesn’t load Prevent: close PowerPoint files prior to uploading
Try again
[fix] Use another browser
Student wants to load Ppt [fix] Make them moderator (right click on their name)
Can’t select files to share [Prevent]: Open files prior to launching eLive
[Prevent]: Keep files on same monitor as eLive
Web tour doesn’t launch [Work around]: Paste URL in chat box so participants
can open website on their own computer
Troubleshooting solutions
Issue Solution
Audio cuts out [f] Reduce audio channels to 1: Tools > Audio > Max sim speakers
Headset not
working
[P] Plug in headset before launching eLive
[f] Audio check: Tools > Audio > Audio setup wizard
[f] Audio check: Tools > Audio > Select Input/Output Device
[f] Control panel: Set headset as default device
Your mike locked
off (as channel
unavailable)
[f] Increase number mikes: Tools > Audio > max sim speakers
[f] Turn off students mike in Participant Permissions window,
then turn permission back on
Student speaker
feedback
[P] Ask student to turn off mike when not talking
[P] Suggest students use headset next time
Student audio
delay
[f] Suggest student reduce connection speed setting:
Tools > Preferences > Connection > Connection Speed
Troubleshooting Audio
Issue Solution
Student unable to
access session
Check they are in the right place
Check they have downloaded Java files
Ask them to try another browser
Ask them to contact ITSD
Student ejected Continue session, welcome them when they return, at end of
session cover areas they missed
You are ejected Return to session
Use another browser to enter session
Restart computer and re-enter session
Troubleshooting Access
• Planning
– Define learning objectives
– Develop session plan outlining each activity and eLive tools and
commands
– Design experiential activities, polling questions and discussions to
ensure LOs are attained
– Develop resources and review with colleague
– Give access and tech support instructions to students on DSO or
Unit Guide (in eLive guide)
Session Planning
• Session preparation
– Open webpages for web tour
– Open documents to share and check you can
– Create breakout rooms if required (easier to distribute ppts)
– Upload PowerPoint including orientation instructions
– Be in eLive room 10 mins early to greet students
• During session
- Create social presence
- Ask about and respond to needs of participants
- Get feedback about students’ learning and confidence re concepts or
skills
Session Planning
• Breakout rooms
– Provide activity, questionnaire, topic
– Group discussion and report back (import whiteboards)
• Web tour
– Activities: find information, use tools, report on findings
• Student presentations
– Can work together in eLive during week to prepare
– Resources: students can either email their Powerpoints to you to upload, or
you can give them moderator privilege
• Students facilitate whole eLive session
• Other ideas?
Session Planning: Student generated learning
• What have you done that worked well?
• What are you doing next in eLive?
• What would you like to explore further?
Sharing ideas and best practice
• Challenge yourself to do more student-centred and active
learning in eLive
– What is the topic
– What do you want students to do by the end
– What can you get students to do to learn or practice this?
• Discuss your eLive work in your school
• Support colleagues to implement teaching activities in
eLive
• Mentor your colleagues in eLive sessions
What next?
ITL eLive help guides
http://www.deakin.edu.au/itl/dso/guides/guide-list.php
Elluminate Live documentation
http://www.elluminate.com/support/docs/9.5/moderator.jsp
eLive Interface guide
Staff: http://www.deakin.edu.au/itl/dso/guides/qg-elive-use-interface.pdf
Students: http://www.deakin.edu.au/itl/dso/guides/qg-elive-participants.pdf
Low bandwidth best practice guide
http://www.elluminate.com/support/docs/Best_Practices_for_Low_Bandwidth_
Connections.pdf
eLive 9.5 upgrade – new features
http://www.deakin.edu.au/itl/dso/guides/qg-elive-new-features.pdf
Resources
Thanks everyone!

susiem@deakin.edu.au
9251 7790

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Elluminate Live training advanced

  • 1. Welcome to the Advanced eLive session Facilitator: Susie Macfarlane
  • 2. • Sharing documents • Using multimedia and quiz library • Managing screens • Troubleshooting in eLive • Session planning Learning outcomes
  • 3. Orienting participants • Tools > Audio > Audio Setup Wizard • Explain Emoticons and whiteboard • Explain use of raise hand tool During • Provide structure and clarity • Welcome everyone • Check for understanding frequently Reminder: Supporting participants
  • 4. 1. Click icon at the top of the Participant list to turn off all participants permission to chat for example. * However in general the best strategy is to discuss and encourage eLive etiquette rather than control students Assigning Permissions – All
  • 5. 1. Click individual Participant’s icon to give or remove their permission to use that function. • This can be useful if student has left mike on. Turn it off, then turn it on again to allow them to use it. Assigning Permission - individual
  • 6. • Share applications (e.g. Word, excel, pdf) or • Share desktop • This allows all participants to view (and one to contribute) to document • Tip: have the document you wish to share open before you enter eLive so it appears in the list of programs you can share Share applications
  • 7. Sharing applications allows you to: • Show unit guide • Demonstrate searching • Demonstrate calculations or programming • Critique a paper or document • Students authoring document – Only one participant at once can edit a document – Right click on student’s name and choose “Give document privilege” Teaching approaches
  • 8. Photograph of facilitator • Personalise - especially good for off-campus students Options: • Screencapture of webcam • Insert image – picture of you Using Multimedia: Social presence
  • 9. Video cam • Turn on your Web cam: • To enable 6 webcams: Tools > Video > max sim cameras • Advantages: social connection • Disadvantages: bandwidth issues Using Multimedia: Social presence
  • 10. • Window > Multimedia Library • Participants must have appropriate file viewer to view files • Upload files • Upload a URL • Delete file • Play file Using Multimedia
  • 11. • Window > Multimedia Library • Participants must have appropriate file viewer to view files • Upload files • Upload a URL • Delete file • Play file Using Multimedia
  • 12. • Window > Multimedia Library • Participants must have appropriate file viewer to view files • Upload files • Upload a URL • Delete file • Play file Using Multimedia
  • 13. • Window > Multimedia Library • Participants must have appropriate file viewer to view files • Upload files • Upload a URL • Delete file • Play file Using Multimedia
  • 14. You can • Create quiz questions and store as a quiz • Hand out quiz with timer • Go through answers with participants • Save results Quiz Library
  • 15. • To re-order, delete or copy screens: – Tools > Whiteboard > Explore Screens – Keyboard shortcut is CTL Shift S Commands: To delete a screen: Click on a slide > press Del on keyboard To delete several screen: CTRL click each slide > Press Del To re-order a screen: Click and drag it to new position To copy a screen: CTRL drag the slide to new position Managing your Screens
  • 16. • To save a whole set of Screens Click File > Save > Whiteboard You can choose all screens, or select particular screens to save. This whiteboard can then be uploaded into a new eLive session. Managing your Screens
  • 17. A. Web tour B. Breakout rooms C. Document sharing D. Polling E. Sending files What is the best feature of eLive?
  • 18. Have you had any technical issues using eLive? Troubleshooting
  • 19. Issue Solution PowerPoint doesn’t load Prevent: close PowerPoint files prior to uploading Try again [fix] Use another browser Student wants to load Ppt [fix] Make them moderator (right click on their name) Can’t select files to share [Prevent]: Open files prior to launching eLive [Prevent]: Keep files on same monitor as eLive Web tour doesn’t launch [Work around]: Paste URL in chat box so participants can open website on their own computer Troubleshooting solutions
  • 20. Issue Solution Audio cuts out [f] Reduce audio channels to 1: Tools > Audio > Max sim speakers Headset not working [P] Plug in headset before launching eLive [f] Audio check: Tools > Audio > Audio setup wizard [f] Audio check: Tools > Audio > Select Input/Output Device [f] Control panel: Set headset as default device Your mike locked off (as channel unavailable) [f] Increase number mikes: Tools > Audio > max sim speakers [f] Turn off students mike in Participant Permissions window, then turn permission back on Student speaker feedback [P] Ask student to turn off mike when not talking [P] Suggest students use headset next time Student audio delay [f] Suggest student reduce connection speed setting: Tools > Preferences > Connection > Connection Speed Troubleshooting Audio
  • 21. Issue Solution Student unable to access session Check they are in the right place Check they have downloaded Java files Ask them to try another browser Ask them to contact ITSD Student ejected Continue session, welcome them when they return, at end of session cover areas they missed You are ejected Return to session Use another browser to enter session Restart computer and re-enter session Troubleshooting Access
  • 22. • Planning – Define learning objectives – Develop session plan outlining each activity and eLive tools and commands – Design experiential activities, polling questions and discussions to ensure LOs are attained – Develop resources and review with colleague – Give access and tech support instructions to students on DSO or Unit Guide (in eLive guide) Session Planning
  • 23. • Session preparation – Open webpages for web tour – Open documents to share and check you can – Create breakout rooms if required (easier to distribute ppts) – Upload PowerPoint including orientation instructions – Be in eLive room 10 mins early to greet students • During session - Create social presence - Ask about and respond to needs of participants - Get feedback about students’ learning and confidence re concepts or skills Session Planning
  • 24. • Breakout rooms – Provide activity, questionnaire, topic – Group discussion and report back (import whiteboards) • Web tour – Activities: find information, use tools, report on findings • Student presentations – Can work together in eLive during week to prepare – Resources: students can either email their Powerpoints to you to upload, or you can give them moderator privilege • Students facilitate whole eLive session • Other ideas? Session Planning: Student generated learning
  • 25. • What have you done that worked well? • What are you doing next in eLive? • What would you like to explore further? Sharing ideas and best practice
  • 26. • Challenge yourself to do more student-centred and active learning in eLive – What is the topic – What do you want students to do by the end – What can you get students to do to learn or practice this? • Discuss your eLive work in your school • Support colleagues to implement teaching activities in eLive • Mentor your colleagues in eLive sessions What next?
  • 27. ITL eLive help guides http://www.deakin.edu.au/itl/dso/guides/guide-list.php Elluminate Live documentation http://www.elluminate.com/support/docs/9.5/moderator.jsp eLive Interface guide Staff: http://www.deakin.edu.au/itl/dso/guides/qg-elive-use-interface.pdf Students: http://www.deakin.edu.au/itl/dso/guides/qg-elive-participants.pdf Low bandwidth best practice guide http://www.elluminate.com/support/docs/Best_Practices_for_Low_Bandwidth_ Connections.pdf eLive 9.5 upgrade – new features http://www.deakin.edu.au/itl/dso/guides/qg-elive-new-features.pdf Resources