1. Sushma Joshi
C-22/ V.P.S.C. Railway colony Tughalkabad, New Delhi, 110044.Cell: 07503661494
E-mail: sushmajoshi67@gmail.com
Engineer (Quality Assurance /Control /Material Compliance)
• A professional with around 3.3 years of experience in Quality Management in Process Improvement
including supplier quality management.
• Well versed with the concept of ISO 9001:2008 Quality Management System.
• Proficiency in handling day to day process inspection and final product inspection activities in coordination with
production department.
• Effective communicator with the ability to lead and relate the people across hierarchal level in the organization.
Key Skills
• Ensuring compliance of ISO 9001:2008 • Inward material inspection
• Suppliers Quality Assurance, complaint • Daily improvement activities, KAIZEN & QC Tool.
Handling • RoHS Directives & its management.
• Internal system, process, 5S, product • on job trainings for internal process.
• Lean manufacturing operation • Hands on knowledge of using Travelling
• Generation of manufacturing, Testing & Microscope, Kelvin’s Double Bridge, HV Tester,
Inspection Work Instruction, MIS & SOPs IR Tester, Mega ohm meter, Continuity Tester
• CAPA action plan Push Pull Gauge, Tensile Tester, Glow Wire Tester
• CTP & CTQ management
Professional Snapshot
 Triveni Electroplast Pvt. Ltd. Noida, Uttar Pradesh.
Engineer (QA/QC)-From October 2013- Present,
Major Business Area: ISO9001:2008 certified, Manufacturing (Piezo Electric Buzzer,UL Wire, IS 694
Insulated Cables, Power Cord and Connectors Lead wire Assembly/ Wire Harness assy. For consumer
electronic products. Major consumers are LG Electronics, Elin Ectronics, Havells, Bharti airtel, Onida and
Beetel Teletech.
KEY RESPONSIBILITIES:
• Leading outgoing inspection team and in-process inspection team and guiding them for correct quality
function.
• To monitor customer quality rating (PPM), in-process rework/rejection.
• Performing product, process & system audit for suppliers and lead problem solving team for timely
resolution of supplier quality issues.
• First part approval, Fool Proofing Innovation, 4M, 7QC Tool, Kaizen implementation and on job training to
employees of all departments as per the defined training plan.
• Conduct reliability lab testing of products on sampling basis.
• Responsible for maintenance and calibration of all instruments and test equipment’s and documentation as
per the defined plan.
• Leading customer system, process, product liability, Green (RoHS) audit, making action plan and CAPA for
NCR’s and observations.
• Conducting internal system audit as per QMS ISO9001:2008 in the plant.
• Conducted periodic in-process quality audit to minimize process bottlenecks.
• Handling customer complaints and take corrective & preventive measures.
• Generating instructions manual for line operators to have defect free process and products.
• Periodic customer satisfaction survey.
• Identify training needs for internal staff and arranging for the same.
• Making monthly Grading & frequent audit of supplier.
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2. Academic Qualification
• B.Tech Electronics & Communication Engineering, july 2012, Uttar Pradesh Technical University, Lucknow .
• Intermediate from CBSE Board in Delhi 2008.
• High school from CBSE Board in Delhi 2006.
Trainings
• 1 Month certification & Training on G Locator in Electromagnetic pvt. Ltd. Noida sector 63 in SMT
department.
• Trainning on RoHS directives and its management at LG Electronics India (P) Ltd, Greater Noida.
• Trainning on product liability from LG Electronics India (P) Ltd, Greater Noida.
Project
• Undertaken Project on Automatic depth sensing train.
Soft Skills
C, ERP, LABVIEW.
Personal Information
• Name : Sushma Joshi
• Father’s Name : Mr. Mahendra Prasad
• Date of Birth : 08 July 1990
• Permanent Address : Vill+Post=Haripur, Dist-Jaunpur(U.P), Pin Code= 222146
• Sex : Female
• Marital Status : Single
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