25 January 2013




            TELEVISION SERVICES
                in Malaysia
                  sulaim_qais@yahoo.com
sulaim_qais@yahoo.com




                                  Introduction


  This slide presents the television services exist /used in Malaysia


  Spectrum allocation governed by the Malaysian Communications and
   Multimedia Commission (MCMC)




Television services in Malaysia
sulaim_qais@yahoo.com
Introduction : Services



                                          Analog terrestrial
                                         Television broadcast

               Internet TV
                                                                  Digital terrestrial
                                                                television broadcast

                                      SERVICES
   Transit TV




                                                                             Satellite TV

         IPTV                     Cable TV               Mobile TV


Television services in Malaysia
sulaim_qais@yahoo.com




      Analog terrestrial TV broadcast




Television services in Malaysia
sulaim_qais@yahoo.com
Analog Terrestrial TV Broadcast
• Mostly the national free-to-air terrestrial
• The traditional way of receiving television in Malaysia
• Several technologies exist throughout the globe such as
  (PAL, SÉCAM or NTSC).
• Malaysia are using Phase-Alternating Line (PAL)
• analogue transmission is 625 lines System B (VHF, channels 2-12) or
  System G (UHF channels 21-69)
• Reaches 98% of population
• were scheduled to be switched off in phases in 2015
          What is PAL ?
  Phase-Alternating Line (PAL) is a color encoding system
  used in broadcast television systems in large parts of the
  world. PAL refers to the way in which the color
  information on the video signal is reversed with each line,
  which automatically corrects phase errors in the
  transmission of the signal by canceling them out. PAL
  systems have a refresh rate of 25 full frames per second.


Television services in Malaysia
sulaim_qais@yahoo.com
Analog Terrestrial TV Broadcast

                 Analog Terrestrial Channel

                                                        Media Prima
                                  RTM (Government)        Berhad
 RTM (Government)


                                                                          Media Prima
                                                                            Berhad



     Media Prima                                Al Hijrah Media
       Berhad                 Media Prima         Corporation
                                Berhad          (Government)      Malaysia News Television
There are currently 8 national free-to-air terrestrial television stations in Malaysia

Television services in Malaysia
sulaim_qais@yahoo.com
Analog Terrestrial TV Broadcast
              Broadcasting Frequency (KL)
         Malaysia analogue terrestrial television are broadcasting
                          using VHF and UHF.
                          VHF/UHF          Video carrier    Audio carrier
                         Channel no.          (MHz)            (MHz)
              TV1                  5           175.25          180.75
              TV2                  8           196.25          201.75
              TV3                 12           224.25          229.75
             NTV7                  7           189.25          194.75
              8TV                 27           519.25          524.75
              TV9                 33           567.25          572.75
         TV Alhijrah              55           743.25          748.75
    Woldview broadcast            39           615.25          620.75
                                                          VHF = Channel 5 – 12
   Broadcast frequencies depending on region
                                                          UHF = Channel 21 - 61


Television services in Malaysia
sulaim_qais@yahoo.com

           Spectrum allocation




Television services in Malaysia
sulaim_qais@yahoo.com

           Spectrum allocation




Television services in Malaysia
sulaim_qais@yahoo.com




               Digital Terrestrial Television
                       Broadcasting




Television services in Malaysia
sulaim_qais@yahoo.com
Digital Terrestrial Television Broadcast

                                    STILL IN PROGRESS !!!

 • Digital terrestrial television (DTTV or DTT) is the technological
   evolution of broadcast television and an advancement of analog
   television

 List of standard around the world:

 1. ATSC standards in North America and South Korea

 2. Integrated Services Digital Broadcasting (ISDB-T) is used in Japan

 3. DVB-T is the most prevalent, covering Europe, Australia, New
    Zealand, Colombia and some countries of Africa

 4. DMB-T/H is China's own standard (including Hong Kong, though
    Hong Kong's cable operators use DVB)


  Television services in Malaysia
sulaim_qais@yahoo.com
Digital Terrestrial Television Broadcast

                            How about Malaysia ?
 On Dec 2011, MCMC has regsitered the industry's Technical Code developed
 under MTSFB as the Commission Determination on the Mandatory Standard for Free To
 Air Transmission of Digital Terrestrial Television Service
 -wiki

        “four companies out of the eight which submitted their bids for the digital terrestrial
        television broadcasting (DTTB) infrastructure build-up have been shortlisted. Celcom
        Axiata Bhd, Puncak Semangat Sdn Bhd, REDtone International Bhd and Sapura Holdings
        Bhd”
        Thursday October 25, 2012
        http://biz.thestar.com.my/news/story.asp?file=/2012/10/25/business/12222897&sec=bus
        iness


 “After a final evaluation, only one out of the three shortlisted bidders will be selected and the
 results of the second round evaluation are expected to be announced in July 2013.
 The first roll-out of DTTB services to the public is then expected to be in early 2014 while full
 nationwide coverage is targeted to be by end 2015.”
 http://mrem.bernama.com/viewsm.php?idm=20251



  Television services in Malaysia
sulaim_qais@yahoo.com
Digital Terrestrial Television Broadcast

                 How about Malaysia ?
   • May be using DVB-T2 standard
   • May also adopt DMB-T/H standard
   • Generally set-top boxes (STB) as a receiver needed




 Example of DVB-T2 Set-top box


  Television services in Malaysia
sulaim_qais@yahoo.com
Digital Terrestrial Television Broadcast

   Why go DIGITAL rather than ANALOG?
The main reason is  EFFICIENT USE OF
                      RF FREQUENCY
      MORE TV CHANNEL!!




  Television services in Malaysia
sulaim_qais@yahoo.com




   Direct Broadcast Satellite (DBS)
            / Satellite TV




Television services in Malaysia
sulaim_qais@yahoo.com

Direct broadcast satellite
• Sole satellite television operator MEASAT Broadcast Network Systems (a
   subsidiary of Astro All Asia Networks) launched the Astro service in launch
   of the MEASAT-1 satellite
• Malaysian direct broadcast satellite (DBS) Pay TV service
• HDTV has been made available
• Astro has substantial coverage in commercial establishments such as bars,
   restaurants, hotels, dorms, and hospitals




I should say that ASTRO is the EMPEROR having ULTIMATE CONTROL of DBS market



 Television services in Malaysia
sulaim_qais@yahoo.com

 Direct broadcast satellite

                                          NJOI
• NJOI is a free satellite television launched on 18 February 2012 in collaboration with
the government of Malaysia and ASTRO.
• 19 TV and 20 radio channels with no monthly subscription.
• Consist educational channels, such as Astro Tutor TV UPSR, PMR and SPM, as well as
other entertainment and information channels like Astro Prima, Astro Oasis, Astro Awani,
Astro AEC, Jia Yu, Makkal TV, CCTV4, Bernama TV, iView, TVi, TV1, TV2, Astro Xiao Tai Yang
and 20 radio stations.
• information and entertainment at a one-time payment of from RM308 and a standard
installation fee of RM100.




  Television services in Malaysia
sulaim_qais@yahoo.com

Direct broadcast satellite

                         International Broadcast
Malaysians in the United States and Canada can view TV shows instantly
from Malaysia by SES 1 satellite, including television
from Thailand and Laos, the channel broadcast are Malay Fun TV, Malaysia
Sports (these stations are Malay-language TV in the USA), TV
selangor, Global TV (live from Malaysia).




 Television services in Malaysia
sulaim_qais@yahoo.com




                              Mobile Television




Television services in Malaysia
sulaim_qais@yahoo.com

  Mobile Television
                                   INTRODUCTION
Mobile TV in Malaysia is at a ”preliminary” or infancy stage.

Telcos, broadcasters and government bodies are gearing up
on trials and choosing the appropriate standards for the
future of mobile TV in Malaysia.

Trials are actively being carried out.


                            Main features
    • Smaller screen application
    • low energy consumption
 Television services in Malaysia
sulaim_qais@yahoo.com
  Mobile Television


       Standard implemented
    MBMS (iMB)
   enables broadcast of content (such as live television) at the cellular transmitter level,
   using the 3G or 4G licensed radio spectrum, and received on mobile terminals.


    DVB-H (Digital Video Broadcasting - Handheld) STILL IN PROGRESS
   DVB-H technology work as regular television at your grandma house that you can
   watch television just by having receiver, and a power supply for the device.
   This technology tuned for mobile uses. DVB-H is not based on packet-switching
   technology. This means, “there’s no streaming and lag associated with it.

    MediaFLO is a technology developed by Qualcomm for transmitting audio, video
   and data to portable devices such as mobile phones and personal televisions, used
   for mobile television. In the United States, the service powered by this technology
   was branded as FLO TV.


Television services in Malaysia
sulaim_qais@yahoo.com
     Mobile Television
                             Malaysia mobile DVB-H Trial




                                                      RECENTLY SILENCE




I’m predicting that telcos are waiting for the completion of DVB-T2 due to the fact that DVB-H
can be delivered over a pre-existing DVB-T network (digital terrestrial broadcast). Moreover,
DVB-H is designed to be combined with DVB-T networks.


   Television services in Malaysia
sulaim_qais@yahoo.com
  Mobile Television


                                  What about ??




Television services in Malaysia
sulaim_qais@yahoo.com




                              Cable Television




Television services in Malaysia
sulaim_qais@yahoo.com
   Cable Television
                                   SAD STORY :
                                  The end of cable TV
• Mega TV launched by TV3 in 1994. Failed and closed in 2001
• Mega TV was Malaysia's first subscription-based cable television
  service. It was incorporated on 18 October 1994 and was operated
  by TV3.
• Faced with stiff competition from the Astro satellite television
  network, combined with the failures to expand its content, Mega TV
  was forced to cease broadcasting in 2001.




Television services in Malaysia
sulaim_qais@yahoo.com




                                  IPTV




Television services in Malaysia
sulaim_qais@yahoo.com
        IPTV




                                  Introduction
• IPTV is not TV that is broadcast over the Internet.
• IPTV is distinguished from Internet television by its on-going
  standardization process and preferential deployment scenarios in
  subscriber-based telecommunications networks with high-speed
  access channels into end-user premises via set-top boxes or
  other customer-premises equipment.




Television services in Malaysia
sulaim_qais@yahoo.com
        IPTV

                                  Commercial


                                                              ASTRO beyond IPTV
                                                          (available with maxis and TIME)



                    Hypp.TV
    (3HD, 31SD, 6 interactive, 10 VoD channel)
           comes with TM unify package




                                         DETV owned by REDtone

Television services in Malaysia
sulaim_qais@yahoo.com




                           Transit Television




Television services in Malaysia
sulaim_qais@yahoo.com
  Transit television

                                  What ??
      Transit-TV
            • High travel speed up to 200km/h
            • For bus, train, taxi, ferry & etc.
            • Larger screen display
            • Extensive coverage needed (to minimise ‘blind spots’
              through ‘gap fillers’)
            • Proven commercial applications in many neighbouring
              countries such as Japan, Korea, Singapore, Hong Kong &
              China.




Television services in Malaysia
sulaim_qais@yahoo.com
  Transit television
                                       Who ??


• Founded since April 2007.
• Malaysia’s Biggest Transit-TV Network (Bus) certified by The Malaysia Book
  of Records.
• 1,500 stage & express buses with over 3,000 LCD TV
       – Klang Valley (RapidKL)
       – Johor Bahru & Singapore (Causeway link)
       – Peninsular Malaysia (Plusliner & Nice)
• Daily ridership up to 500,000 (based on tickets)
• Provides infotainment programs & advertising.




Television services in Malaysia
sulaim_qais@yahoo.com




                                  Internet TV




Television services in Malaysia
sulaim_qais@yahoo.com
      Internet TV




                                  Intro

 • Internet Television is a general term that covers the delivery of
   television shows and other video content over the internet by video
   streaming technology, typically by major traditional television
   broadcasters
 • one can have access to many channels but the quality is too poor and
   sometimes the signal is not that stable.




Television services in Malaysia
sulaim_qais@yahoo.com
  Transit television




   Different between IPTV and internet
Some of the key technical characteristics of an IPTV platform include:
• Broadcast channels, when provided over IP (rather than hybrid
  DTT), are streamed using multicast technologies.
• Operators run extensive QOS practices, managing the delivery of
  video to the consumer with minimal interruptions.
• Digital Rights Management (DRM) is standard, with operators
  providing high levels of video asset management and encryption.
• Delivery of content is device specific. This used to mean STBs but
  it's important to note that PCs are not excluded from true IPTV
  delivery as they can operate in the same way as a STB.
• Provisioning, billing and customer service methods are the same as
  traditional TV platforms.

Television services in Malaysia
sulaim_qais@yahoo.com
  Transit television




 • Internet TV, however, relies on a much more open model by
   streaming content over the public internet and is available to the
   widest audience possible. Key characteristics can include:
 • Delivery of video can be encrypted, and DRM can be used, but is
   not always adopted.
 • Networks are not fully managed and there is no end-to-end
   bandwidth provisioning as operators cannot control the networks -
   as a result QOS is limited, but we are seeing development with
   some services.
 • Channels are streamed using unicast technologies with peer-to-
   peer technologies also being used in some cases.
 • Customer service is largely online and customer management is
   much less developed.


Television services in Malaysia

Malaysia TV services

  • 1.
    25 January 2013 TELEVISION SERVICES in Malaysia sulaim_qais@yahoo.com
  • 2.
    sulaim_qais@yahoo.com Introduction  This slide presents the television services exist /used in Malaysia  Spectrum allocation governed by the Malaysian Communications and Multimedia Commission (MCMC) Television services in Malaysia
  • 3.
    sulaim_qais@yahoo.com Introduction : Services Analog terrestrial Television broadcast Internet TV Digital terrestrial television broadcast SERVICES Transit TV Satellite TV IPTV Cable TV Mobile TV Television services in Malaysia
  • 4.
    sulaim_qais@yahoo.com Analog terrestrial TV broadcast Television services in Malaysia
  • 5.
    sulaim_qais@yahoo.com Analog Terrestrial TVBroadcast • Mostly the national free-to-air terrestrial • The traditional way of receiving television in Malaysia • Several technologies exist throughout the globe such as (PAL, SÉCAM or NTSC). • Malaysia are using Phase-Alternating Line (PAL) • analogue transmission is 625 lines System B (VHF, channels 2-12) or System G (UHF channels 21-69) • Reaches 98% of population • were scheduled to be switched off in phases in 2015 What is PAL ? Phase-Alternating Line (PAL) is a color encoding system used in broadcast television systems in large parts of the world. PAL refers to the way in which the color information on the video signal is reversed with each line, which automatically corrects phase errors in the transmission of the signal by canceling them out. PAL systems have a refresh rate of 25 full frames per second. Television services in Malaysia
  • 6.
    sulaim_qais@yahoo.com Analog Terrestrial TVBroadcast Analog Terrestrial Channel Media Prima RTM (Government) Berhad RTM (Government) Media Prima Berhad Media Prima Al Hijrah Media Berhad Media Prima Corporation Berhad (Government) Malaysia News Television There are currently 8 national free-to-air terrestrial television stations in Malaysia Television services in Malaysia
  • 7.
    sulaim_qais@yahoo.com Analog Terrestrial TVBroadcast Broadcasting Frequency (KL) Malaysia analogue terrestrial television are broadcasting using VHF and UHF. VHF/UHF Video carrier Audio carrier Channel no. (MHz) (MHz) TV1 5 175.25 180.75 TV2 8 196.25 201.75 TV3 12 224.25 229.75 NTV7 7 189.25 194.75 8TV 27 519.25 524.75 TV9 33 567.25 572.75 TV Alhijrah 55 743.25 748.75 Woldview broadcast 39 615.25 620.75 VHF = Channel 5 – 12 Broadcast frequencies depending on region UHF = Channel 21 - 61 Television services in Malaysia
  • 8.
    sulaim_qais@yahoo.com Spectrum allocation Television services in Malaysia
  • 9.
    sulaim_qais@yahoo.com Spectrum allocation Television services in Malaysia
  • 10.
    sulaim_qais@yahoo.com Digital Terrestrial Television Broadcasting Television services in Malaysia
  • 11.
    sulaim_qais@yahoo.com Digital Terrestrial TelevisionBroadcast STILL IN PROGRESS !!! • Digital terrestrial television (DTTV or DTT) is the technological evolution of broadcast television and an advancement of analog television List of standard around the world: 1. ATSC standards in North America and South Korea 2. Integrated Services Digital Broadcasting (ISDB-T) is used in Japan 3. DVB-T is the most prevalent, covering Europe, Australia, New Zealand, Colombia and some countries of Africa 4. DMB-T/H is China's own standard (including Hong Kong, though Hong Kong's cable operators use DVB) Television services in Malaysia
  • 12.
    sulaim_qais@yahoo.com Digital Terrestrial TelevisionBroadcast How about Malaysia ? On Dec 2011, MCMC has regsitered the industry's Technical Code developed under MTSFB as the Commission Determination on the Mandatory Standard for Free To Air Transmission of Digital Terrestrial Television Service -wiki “four companies out of the eight which submitted their bids for the digital terrestrial television broadcasting (DTTB) infrastructure build-up have been shortlisted. Celcom Axiata Bhd, Puncak Semangat Sdn Bhd, REDtone International Bhd and Sapura Holdings Bhd” Thursday October 25, 2012 http://biz.thestar.com.my/news/story.asp?file=/2012/10/25/business/12222897&sec=bus iness “After a final evaluation, only one out of the three shortlisted bidders will be selected and the results of the second round evaluation are expected to be announced in July 2013. The first roll-out of DTTB services to the public is then expected to be in early 2014 while full nationwide coverage is targeted to be by end 2015.” http://mrem.bernama.com/viewsm.php?idm=20251 Television services in Malaysia
  • 13.
    sulaim_qais@yahoo.com Digital Terrestrial TelevisionBroadcast How about Malaysia ? • May be using DVB-T2 standard • May also adopt DMB-T/H standard • Generally set-top boxes (STB) as a receiver needed Example of DVB-T2 Set-top box Television services in Malaysia
  • 14.
    sulaim_qais@yahoo.com Digital Terrestrial TelevisionBroadcast Why go DIGITAL rather than ANALOG? The main reason is  EFFICIENT USE OF RF FREQUENCY MORE TV CHANNEL!! Television services in Malaysia
  • 15.
    sulaim_qais@yahoo.com Direct Broadcast Satellite (DBS) / Satellite TV Television services in Malaysia
  • 16.
    sulaim_qais@yahoo.com Direct broadcast satellite •Sole satellite television operator MEASAT Broadcast Network Systems (a subsidiary of Astro All Asia Networks) launched the Astro service in launch of the MEASAT-1 satellite • Malaysian direct broadcast satellite (DBS) Pay TV service • HDTV has been made available • Astro has substantial coverage in commercial establishments such as bars, restaurants, hotels, dorms, and hospitals I should say that ASTRO is the EMPEROR having ULTIMATE CONTROL of DBS market Television services in Malaysia
  • 17.
    sulaim_qais@yahoo.com Direct broadcastsatellite NJOI • NJOI is a free satellite television launched on 18 February 2012 in collaboration with the government of Malaysia and ASTRO. • 19 TV and 20 radio channels with no monthly subscription. • Consist educational channels, such as Astro Tutor TV UPSR, PMR and SPM, as well as other entertainment and information channels like Astro Prima, Astro Oasis, Astro Awani, Astro AEC, Jia Yu, Makkal TV, CCTV4, Bernama TV, iView, TVi, TV1, TV2, Astro Xiao Tai Yang and 20 radio stations. • information and entertainment at a one-time payment of from RM308 and a standard installation fee of RM100. Television services in Malaysia
  • 18.
    sulaim_qais@yahoo.com Direct broadcast satellite International Broadcast Malaysians in the United States and Canada can view TV shows instantly from Malaysia by SES 1 satellite, including television from Thailand and Laos, the channel broadcast are Malay Fun TV, Malaysia Sports (these stations are Malay-language TV in the USA), TV selangor, Global TV (live from Malaysia). Television services in Malaysia
  • 19.
    sulaim_qais@yahoo.com Mobile Television Television services in Malaysia
  • 20.
    sulaim_qais@yahoo.com MobileTelevision INTRODUCTION Mobile TV in Malaysia is at a ”preliminary” or infancy stage. Telcos, broadcasters and government bodies are gearing up on trials and choosing the appropriate standards for the future of mobile TV in Malaysia. Trials are actively being carried out. Main features • Smaller screen application • low energy consumption Television services in Malaysia
  • 21.
    sulaim_qais@yahoo.com MobileTelevision Standard implemented  MBMS (iMB) enables broadcast of content (such as live television) at the cellular transmitter level, using the 3G or 4G licensed radio spectrum, and received on mobile terminals.  DVB-H (Digital Video Broadcasting - Handheld) STILL IN PROGRESS DVB-H technology work as regular television at your grandma house that you can watch television just by having receiver, and a power supply for the device. This technology tuned for mobile uses. DVB-H is not based on packet-switching technology. This means, “there’s no streaming and lag associated with it.  MediaFLO is a technology developed by Qualcomm for transmitting audio, video and data to portable devices such as mobile phones and personal televisions, used for mobile television. In the United States, the service powered by this technology was branded as FLO TV. Television services in Malaysia
  • 22.
    sulaim_qais@yahoo.com Mobile Television Malaysia mobile DVB-H Trial RECENTLY SILENCE I’m predicting that telcos are waiting for the completion of DVB-T2 due to the fact that DVB-H can be delivered over a pre-existing DVB-T network (digital terrestrial broadcast). Moreover, DVB-H is designed to be combined with DVB-T networks. Television services in Malaysia
  • 23.
    sulaim_qais@yahoo.com MobileTelevision What about ?? Television services in Malaysia
  • 24.
    sulaim_qais@yahoo.com Cable Television Television services in Malaysia
  • 25.
    sulaim_qais@yahoo.com Cable Television SAD STORY : The end of cable TV • Mega TV launched by TV3 in 1994. Failed and closed in 2001 • Mega TV was Malaysia's first subscription-based cable television service. It was incorporated on 18 October 1994 and was operated by TV3. • Faced with stiff competition from the Astro satellite television network, combined with the failures to expand its content, Mega TV was forced to cease broadcasting in 2001. Television services in Malaysia
  • 26.
    sulaim_qais@yahoo.com IPTV Television services in Malaysia
  • 27.
    sulaim_qais@yahoo.com IPTV Introduction • IPTV is not TV that is broadcast over the Internet. • IPTV is distinguished from Internet television by its on-going standardization process and preferential deployment scenarios in subscriber-based telecommunications networks with high-speed access channels into end-user premises via set-top boxes or other customer-premises equipment. Television services in Malaysia
  • 28.
    sulaim_qais@yahoo.com IPTV Commercial ASTRO beyond IPTV (available with maxis and TIME) Hypp.TV (3HD, 31SD, 6 interactive, 10 VoD channel) comes with TM unify package DETV owned by REDtone Television services in Malaysia
  • 29.
    sulaim_qais@yahoo.com Transit Television Television services in Malaysia
  • 30.
    sulaim_qais@yahoo.com Transittelevision What ?? Transit-TV • High travel speed up to 200km/h • For bus, train, taxi, ferry & etc. • Larger screen display • Extensive coverage needed (to minimise ‘blind spots’ through ‘gap fillers’) • Proven commercial applications in many neighbouring countries such as Japan, Korea, Singapore, Hong Kong & China. Television services in Malaysia
  • 31.
    sulaim_qais@yahoo.com Transittelevision Who ?? • Founded since April 2007. • Malaysia’s Biggest Transit-TV Network (Bus) certified by The Malaysia Book of Records. • 1,500 stage & express buses with over 3,000 LCD TV – Klang Valley (RapidKL) – Johor Bahru & Singapore (Causeway link) – Peninsular Malaysia (Plusliner & Nice) • Daily ridership up to 500,000 (based on tickets) • Provides infotainment programs & advertising. Television services in Malaysia
  • 32.
    sulaim_qais@yahoo.com Internet TV Television services in Malaysia
  • 33.
    sulaim_qais@yahoo.com Internet TV Intro • Internet Television is a general term that covers the delivery of television shows and other video content over the internet by video streaming technology, typically by major traditional television broadcasters • one can have access to many channels but the quality is too poor and sometimes the signal is not that stable. Television services in Malaysia
  • 34.
    sulaim_qais@yahoo.com Transittelevision Different between IPTV and internet Some of the key technical characteristics of an IPTV platform include: • Broadcast channels, when provided over IP (rather than hybrid DTT), are streamed using multicast technologies. • Operators run extensive QOS practices, managing the delivery of video to the consumer with minimal interruptions. • Digital Rights Management (DRM) is standard, with operators providing high levels of video asset management and encryption. • Delivery of content is device specific. This used to mean STBs but it's important to note that PCs are not excluded from true IPTV delivery as they can operate in the same way as a STB. • Provisioning, billing and customer service methods are the same as traditional TV platforms. Television services in Malaysia
  • 35.
    sulaim_qais@yahoo.com Transittelevision • Internet TV, however, relies on a much more open model by streaming content over the public internet and is available to the widest audience possible. Key characteristics can include: • Delivery of video can be encrypted, and DRM can be used, but is not always adopted. • Networks are not fully managed and there is no end-to-end bandwidth provisioning as operators cannot control the networks - as a result QOS is limited, but we are seeing development with some services. • Channels are streamed using unicast technologies with peer-to- peer technologies also being used in some cases. • Customer service is largely online and customer management is much less developed. Television services in Malaysia