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SheenaGolby
SheenaGolby
Cell: 083 5580 659
ID: 8808100185089
7 Barrington Estate, 255 President Hoffman
Street, Rynfield, Benoni, Johannesburg,
1501
Email: sheenagolby@yahoo.com
Marital status: Single
Driving License: Code 8
Objectives
To find suitable employment, with a view to serving the company with quality, professionalism
and leadership.
I am interested in perfecting my skills as an accountant. I am able to adapt to the corporate
culture of your organization and know that customer satisfaction is of utmost importance. If my
application is successful, I will endeavor to honor that which has been entrusted upon me.
Education
1.Matric – Grade 12 WILLOWMOORE HIGH
2.November 2007 | Hotel Management Diploma
INTERNATIONAL HOTEL SCHOOL(SANDTON)
Hospitality Today
Food and Beverage Management
Managing Beverage Operations
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SheenaGolby
Food production theory and French Culinary Terminology
Food and Beverage service
Front Office
Housekeeping Management
Sales and Marketing
Guest care
New business development
Skills
Microsoft Office 2007.
TM1 – Excel based budget program used for budgeting and forecasting
SAP - Training provided by TSOGO SUN including R3 module:
SAP Navigation
SAP Material management: Purchase orders, Goods receipting, Stock
SAP Invoice verification
SAP General ledger processing
SAP Cash management: Bank reconciliation/Cashbook
SAP Budgets and forecasts
SAP Management Pack
SAP Purchasing release strategy
SAP Processing vendor invoices
Opera – Hotel operating package
Manual processing on MIS (Management information system – revenue
management tool)
Micros (Reporting)
Experience
1. MARCH 2016 – CURRENT | ASSISTANT FINANCIAL CONTROLLER
TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO|
MONTECASINO BOULEVARD,FOURWAYS
Duties include:
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SheenaGolby
Assistant Financial controller to the following businesses operating separately:
1. Southern Sun Montecasino including outlets:
a. Punchinellos (restaurant)
b. Banqueting (conferencing)
c. Café Cru (Café )- Opened Apr 2015
d. Auction wine – Operating from April 2015
2. Cobblestones Pub – casino outlet(taken on from Apr 2015)
3. Jeddler Investments – Montecasino conferencing (takenon from Apr 2015)
Including responsibilities such as:
Assisting with managing the finance department with the following structure:
1. Food and Beverage Controller
2. Assistant Food and Beverage Controller
3. Accounts assistants x2
Reviewing and managing all functions performed by the above staff compliment
which includes:
1. Purchasing and stock management
2. Banking and float management
3. Payroll
4. On the job training
5. Debtors and creditor queries/accounts
6. Daily meetings with staff and the Financial Controller
7. Procurement compliance
8. Staff performance management reviews
Scrutinize for balancing purposes comparing to MIS (Management information
system- revenue report) to the SAP financials for the purpose of revenue balancing
Daily export of financials in respect of revenues and reporting this to Management
daily
Daily releasing of purchase orders for all purchases through the businesses
Revenue and expense commentary at month end reported to the General manager
and Financial manager completed with the Financial controller
VAT reconciliations and returns for all outlets
VAT Clearing journals at month end
Monitoring creditors and debtors functions through the hotel which is reported to
the FC by the Assistant financial controller
Monthly checking of all stock on SAP
Attendance at monthly stock counts at least every 3 months
Balance sheet reviews with the general manager, financial manager and management
accountants and Financial Controller
Monthly financial reviews with all HOD’s and the financial controller
Quarterly financial reviews with the Operations Director and the Financial Controller
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SheenaGolby
Assist with the audit process and performance – Auditors: PWC (External) & KPMG
(Internal)
Assist with the Yearly Budgets including forecasts completed every 3 months on TM1
Year end reporting with the Financial controller
Monthly cost control and monitoring with all HOD’s and the financial controller
CAPEX Processing
Invoice verification before payment to ensure audit compliance on all invoices.
Other duties :
1. Payroll
2. Balance sheet reconciliations
3. Month end Journals
4. Nodal/intercompany journals
2. SEP 2015 – FEB 2016 | FOOD AND BEVERAGE CONTROLLER
TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO|
MONTECASINO BOULEVARD,FOURWAYS
Duties include:
Stock control and reconciliation
Purchase orders
Goods receipting
Creditors reconciliations
Creditors queries
Stock holding and Par stock levels
Procurement compliance and reviews
Stock journals at month end
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SheenaGolby
3. NOV 2014 – SEP 2016 | ASSISTANT FOOD AND BEVERAGE
CONTROLLER
TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO|
MONTECASINO BOULEVARD,FOURWAYS
Duties include:
1. Processing purchases and inventory on SAP
2. Goods receipting
3. Menu costings
4. Supplier liaison and queries
5. Monthly stock counts attendance
6. Monthly stock count processing and analyzing with the Food and Beverage
Controller
7. Stock issuing
8. Meetings with representatives from suppliers and negotiating benefits for the hotel
with regards to purchasing from a certain supplier
9. Assistant the Food and Beverage controller with procurement and audit compliance
4. MAY 2014 – NOV 2014 | ACCOUNT ASSISTANT
TSOGO SUN CASINOS (PTY) LTD T/A SOUTHERN SUN MONTECASINO|
MONTECASINO BOULEVARD,FOURWAYS
Duties include:
Reconciling of daily banking and reporting to regional office
Managing and monitoring cash, credit card, cheque and other clearing accounts on
SAP.
Requesting and banking of cheques for one-time vendor payments. Invoice
verification of SAP.
Processing of client refunds and commissions.
Managing petty cash & being responsible for monthly float counts of all hotel floats.
Payroll (Capturing of casual hours and submitting template for checking).
Reconciliation of query accounts.
Casual salaries provision journal at month end. Requesting forex collection on a
weekly basis.
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SheenaGolby
Assisting the Assistant financial controller with various tasks.
Forex transactions and balancing
5. MARCH 2013 – MAY 2014 | HOTEL GUEST RELATIONS OFFICER
D’oreale Grande Hotel PLACE (Emperors Palace)
Duties include:
To provide a personal service to hotel guests, thereby ensuring guest satisfaction.
Guest service delivery including Guest Satisfaction, Guest InformationComplaint
Follow Up
Mystery Guest Feedback
Guest Profile Management
VIP Guest Portfolios
Service and Standards Initiatives,
Incidents, Concierge, Transport as well as dealing with the VIP House Account
Financials.
Product Standards including Hotel Standards, Room Standards, General Standards,
Grooming Standards and Environmental Awareness
6. MARCH 2011 – MARCH 2013 | ASSISTANT FRONT OFFICE
MANAGER
D’oreale Grande Hotel PLACE (Emperors Palace)
Duties include:
To assist with the management of the front office operation of the hotel to the
required standards, within the agreed budgetary limits and parameters and ensuring
guest satisfaction and profit maximization.
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SheenaGolby
Key outputs include effective business processes that support the achievement of
company goals and objectives, satisfied guests and return business, effective
communication resulting in well informed employees, effective, competent and
motivated employees.
Training Done:
Guest Satisfaction
FICA
Responsible Gambling
7. JUNE 2010 – FEB 2011 | HEAD RECEPTIONIST
Wyck Hill House Hotel 4* U K
Duties include:
Duties include managing a team of 4 receptionists as well as assisting with rate
strategies, uploading these rates to third party websites, yielding these accordingly as
well as taking reservations for individuals.
One off corporate and tour groups, daily activities include rota management,
assisting with daily tasks such as cashing up, checking in and out guests and general
management and running of the front office desk, as well as keeping my team up to
date with changes and ongoing training.
8. 2008 | FRONT OFFICE RECEPTIONIST, GUEST
RELATIONS,CONCIERGE
Emporers Palace (3 x 5* Hotels) Mondior Hotel 4*, Metcourt Hotel 4*
D’oreale Grande Hotel (Emperors
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SheenaGolby
Working on the hotels main reception desk
Checking in and out guests.
Dealing with general enquiries and requests from hotel residents and assisting with
making reservations and general reception duties.
Working on the front office desk and in customer relations checking in and out guests
from the hotel
Assisting with the day to day running of reception, including making reservations,
dealing with customer complaints and general enquiries. Dealing with hotel residents
attending to their needs to ensure they have a memorable experience at the hotel.
Working on the Guest Relations desk assisting with daily activities and enquiries,
working with concierge to gain experience with assisting guests on check in and check
out, making offsite reservations and being the face of the hotel, as well as making their
first and last impressions lasting ones.
9. 2008 | TRAINING - Kitchen Assistant / Commis Chef
Emporers Palace (3 x 5* Hotels) Birchwood Hotel 4*
Working in the hot and cold kitchen directly under the Head Chef to gain experience in
preparing various foods, assisting with the first preparations, to cooking the food, to
serving and presenting the dishes on the hot plate.
10. 2007 | TRAINING – Housek eeping, Food & Beverage, Special events
and conference department
Emporers Palace (3 x 5* Hotels) Tintswalo Hotel 4*
Working in the housekeeping department preparing bedrooms for the daily arrivals as
well as cleaning public areas to the hotels standard.
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SheenaGolby
Working in the restaurant and bar area serving and attending to hotel residents and walk
in guests. Working with the operations team to deliver Events and Conferences in the
hotel, including setting up conference rooms, serving tea and coffee, preparing and
serving lunches, and private dinners and functions.
Working in the hotel conference and events department as an insight and introduction
into events that take place at the hotel, to gain an understanding of the structure of the
teams and the work that is involved. From initial sales and enquiries, to planning and
development of these events until the arrival and successful delivery. Following on to
follow up calls and dealing any complaints, to ensure companies return.
References
1. Vinesh Niacker – 083 565 1492 Senior Financial Controller at Tsogo Sun
2. Taryn Lindolent – 082 924 4149 Finanical Controller at Tsogo Sun