員工訓練與發展

1. 員工訓練的規劃 世新大學社會心理學系 2010.4

6. Organizational Analysis The Type of Competitive Strategy ☆ Speed Strategy ☆ Innovation Strategy ☆ Cost-reduction strategy ☆ Quality-enhancement strategy

8. Task Analysis

11. 訓練活動是否 符合工作需要 心理精確度

14. Skill objectives Subject Skill objectives 1.Communication 1.Write a memo that clear, complete ,concise,correct, and considerate. 2. Give a 5 minutes oral pres- -atation that receives an average rating of 4(scale of 5) from the listeners. 3. ……

15. Attitude objectives Subject Attitude objectives 1.Human Relations 1.Believes that positive empl- -oyee attitudes are necessary for maximum productivity. 2.Believes that minority emp- -loyees can perform effectively. 3. ……

16. 目標之層級關係

17. 訓練目標訂定的原則 A udience B ehavior C ondition D egree S pecific M easurable A ttainable R ealistic T ime

19. Methods and Techniques of Training e-Learning Web-based Training Computer-Based Training Sensitivity Training Programmed Instruction Vestibule Training Case Study Conferences Apprentice Training Role Playing Audiovisual Material Job Rotation Simulation Lectures On-the-job Training Other Methods Off-Site Training On-Site Training

20. Management Development Issues Culture Diversity Training Sexual Harassment Training Mentoring ： Mentors Protégés Ex. 企業大學：宏碁標竿學院、 ING 安泰大學 G.E 可羅頓維爾管理發展中心 正規班->研究班->戰略學院

22. 訓練時的行政準備工作 1. 選擇適當的 訓練講師 2. 選定適當的 訓練時間 3. 安排理想的 訓練時段 4. 規劃良好的 訓練環境 5. 選擇適切的 訓練方法 6. 準備完整的 訓練教材 、 儀器 與 相關設備

27. Evaluation Criteria of Training Programs Kirkpatrick （ 1994 ） Reaction Criteria Learning Criteria Behavioral Criteria Result Criteria

30. The Validity of Training Programs Training Validity Transfer Validity Intraorganizational Validity Interorganizational Validity

31. How to ↑Training Transfer Validity 1. 人的因素 （ 1 ）高階主管 （ 2 ）訓練單位主管 （ 3 ）受訓者的直屬主管 （ 4 ）受訓者本身 2. 訓練本身