Vail 2014 20140526 v1


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Prescription Poland, ISSIP, Data Techno Park, IBM Research, Watson, Cognitive Systems Institute, e-Health, Service Science

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Vail 2014 20140526 v1

  1. 1. Vail 2014: Partnering for e-Health Grand Challenge Dr. James C. (“Jim”) Spohrer Director, IBM Global University Programs & Cognitive Systems Institute May 26, 2014
  2. 2. Prescription Poland Expert Network • Maria Siemionow MD PhD DSc (U Illinois at Chicago) – Chairperson • Marek Girek MD (Data Techno Park) • Mirosław Miller PhD (Polish Academy of Sciences & Data Techno Park) • Yassi Moghaddam (International Service Science Innovation Professionals) • Andrzej Ruciński PhD (University of New Hampshire) • Jim Spohrer PhD (IBM, ISSIP) • Michael Yaszemski MD PhD DSc (Mayo Clinic)
  3. 3. Vail 2014 Objectives • Grand challenge in e-Health developed by ISSIP/DTP partnership • Data Techno Park as a service science center of excellence addressing critical e-Health problems: big data, health analytics, standardization, implementation procedures, new product development • E-Health market strategy development
  4. 4. IBM Research - Almaden
  5. 5. IBM Research
  6. 6. Next Generation Infrastructure for a Smarter Planet Cloud Social Internet of Things Mobile
  7. 7. E-Health
  8. 8. 8 Technology: Cognitive Computing
  9. 9. IBM Platforms for Entrepreneurs • Smarter Cities Intelligent Operations Center Platform • IBM Watson & Cognitive Computing Platform • IBM UP helping university startups to scale-up (growth) 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 9
  10. 10. Welcome to the new age of platform technologies and smarter service systems for every sector of business and society nested, networks systems
  11. 11. Service Systems Fundamental Abstraction of Service Science: ISSIP portal to Disciplines (23), Professional Associations (39), Journals (20), Conferences (31), Workshops (7) IBM SSME Centennial Icon of Progress Discipline Association Marketing AMA Operations Research INFORMS Information Systems AIS Computer Science and Engineering ACM, IEEE Human Factors AHFE Operations Management POMS Systems Science ISSS Design SDN Systems Engineering IIE … … Serviceology SfS (SSME+DAPP) ISSIP
  12. 12. The Well-Read Service Scientist (The top 300 papers – together over 100,000 citations) •
  13. 13. Service-Dominant Logic Prof. Stephen VARGO Prof. Robert LUSCH Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of marketing, 1-17. (Oct. 2013, ~4500 citations) Claude Frédéric Bastiat David Ricardo Colin Clark Richard Normann John Riordan
  14. 14. Service Thinking Saperstein & Hastings: Book, Course, ISSIP Certificate All value is co-created Service systems we live and work in Componentized business architecture Global-mobile-social scalable platforms Run-Transform-Innovate Multi-sided metrics CVC Group, LLC 14
  15. 15. Holistic Service Systems (HSS) 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 15 Nation State/Province City/Region University College K-12 Cultural & Conference Hotels Hospital Medical Research Worker (professional) Family (household) For-profits: Business Entrepreneurship Non-profits Social Entrepreneurship U-BEE Job Creator/Sustainer U-BEEs = University-Based Entrepreneurial Ecosystems “The future is already here (at universities), it is just not evenly distributed.” “The best way to predict the future is to (inspire the next generation of students to) build it better.” “Multilevel nested, networked holistic service systems (HSS) that provision whole service (WS) to the people inside them. WS includes flows (transportation, water, food, energy, com development (buildings, retail ,finance, health, education), and governance (city, state, nation). ” University Four Missions 1. Learning 2. Discovery 3. Engagement 4. Integration
  16. 16. Universities Matter #1 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 16 Japan China Germany France United KingdomItaly Russia SpainBrazil Canada India Mexico AustraliaSouth Korea NetherlandsTurkey Sweden y = 0,7489x+ 0,3534 R² = 0,719 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 %globalGDP % top 500 universities Nation’s % WW GDP and % Top 500 Universities (2009 Data)
  17. 17. Universities Matter #2 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 17 …But it can be costly, American student loan debt is over $900M
  18. 18. Universities Matter #3 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 18 “When we combined the impact of Harvard’s direct spending on payroll, purchasing and construction – the indirect impact of University spending – and the direct and indirect impact of off-campus spending by Harvard students – we can estimate that Harvard directly and indirectly accounted for nearly $4.8 billion in economic activity in the Boston area in fiscal year 2008, and more than 44,000 jobs.”
  19. 19. Partnering for Skills Marisa Viveros, VP Cybersecurity Innovation Dianne Fodell, Program Exec Skills for 21st C Nanci Knight, Academic Initiatives (Western Region)
  20. 20. Key Question: Knowledge Half-Life • What percentage of a companies product and service offerings to customers change every year? • What percentage of the courses that students get change every year?
  21. 21. 21 Education: Challenge-Based Sport
  22. 22. T-Shaped People: Next Generation Adaptive Innovators for a Smarter Planet Many disciplines Many sectors Many regions/cultures (understanding & communications) Deepinonesector Deepinoneregion/culture Deepinonediscipline “No one knows everything, but a well-chosen team of T-shapes has empathy to learn anything.”
  23. 23. Why ISSIP? T-shapes for Teamwork • Our world is becoming more interconnected and complex • Yet most organizations operate is silos • Most professional organizations do a great job of focusing on one discipline, function, or industry sector ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.) BREADTH DEPTH T-Shape professionals can innovate across traditional boundaries
  24. 24. ISSIP Ambassadors • More than 15 Ambassadors and growing… • Link ISSIP to other professional associations, research centers, conferences, etc. • Help ISSIP co-sponsor activities in other conferences more... twork/
  25. 25. At your university, how many? • Are your researchers, staff, faculty, students talking about “Cogs” yet?
  26. 26. IBM Vision: A New Era of Computing • Cognitive systems allow us to do more and dream bigger, boosting both productivity and creativity
  27. 27. Watson Business Unit • $1B Investment: Far beyond Jeopardy! Watson Foundations Big Data and Analytics Cognitive Systems27 Ecosystem Program Business Partners Developers Researchers Solutions Customer Engagement Healthcare Finance Accelerated Research Services Watson Discovery Advisor Watson Explorer Watson Analytics
  28. 28. Watson Academic Programs • On ramp… 2014 Readiness - Cognitive Computing Course an and Competition - Case Competitions - Great Mind Challenges - Other collaborations Recruiting Research - Cognitive Systems Institute 2015 – Scale Globally •Expand functionality, algorithms, experience •Collaborative Research •Publish papers •Develop courses •Develop applications •Program in Corelets •Establish SIGs
  29. 29. New Era of Computing: Cognitive Technologies & Componentry 29  Natural Language – Reasoning, Logic & Planning – Symbolic Processing – Natural Language Processing – Ranking of Hypotheses – Knowledge Representations – Domain-Specific Ontologies – Information Storage/Retrieval – Machine Learning, Reasoning – Von Neumann Componentry – OpenPOWER Systems  Pattern Recognition – Recognition, Sensing & Acting – Pattern Processing – Image & Speech Processing – Ranking of Hypotheses – Pattern Representations – Domain-Specific Neural Nets – Information Storage/Retrieval – Machine Learning, Perception – Neuromorphic Componentry – SyNAPSE Systems AI for IA: Intelligence Augmentation Cognitive Systems (“Cogs”) that boost learning, discovery, engagement, transformation, and long-range planning. Cognition as a Service
  30. 30. Cognitive Systems Institute • Exploration: Research on Cognitive Systems/Cognitive Science – Work with universities to develop grand challenge research questions – Create a “Handbook of Cognitive Systems Research” – Link conferences, journals, professional associations, funding agencies • Education: Readiness to Build “Cogs” for Multiple Use Cases – Work with universities to establish new courses & POVs (Point-of-view documents) – People use “Cogs” to boost their productivity/creativity in multiple roles/contexts – Develop POVs on business and societal transformation (roles to regions) • Ecosystem: Regional Startups Enabled by “Cognition as a Service” – “Cogs” as the new apps – systems of engagement (Mobile/Cloud) – Components for natural language processing, reasoning, learning (Von Neumann) – Components for pattern recognition, perception, learning (Neuromorphic) • Engage: Top Collaborators Aligning For Speed & Impact With… – IBM Watson Business Ecosystem: Courses and Startups (21st Century Jobs) • IBM Componentry (Blue Mix/SoftLayer, OpenPOWER, SyNAPSE, etc.) – IBM Research/University Programs on series of grand challenges • Curated Content (Training & Test), Natural “Cogs,” Multicultural Reading Comprehension, Professional Certifications, Accelerated Discovery, Long-Range Planning (Rebuilds), etc.
  31. 31. In Pictures Courtesy Jean Paul Jacob, IBM Research Emeritus “Cogs” - Language - Learning - Levels
  32. 32. 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 32
  33. 33. Jim Spohrer, IBM • Dr. James (“Jim”) C. Spohrer is IBM Innovation Champion and Director of IBM University Programs (IBM UP). Jim works to align IBM and universities globally for innovation amplification. Previously, Jim helped to found IBM’s first Service Research group, the global Service Science community, and was founding CTO of IBM’s Venture Capital Relations Group in Silicon Valley. During the 1990’s while at Apple Computer, he was awarded Apple’s Distinguished Engineer Scientist and Technology title for his work on next generation learning platforms. Jim has a PhD in Computer Science/Artificial Intelligence from Yale, and BS in Physics from MIT. His current research priorities include applying service science to study nested, networked holistic service systems, such as cities and universities. He has more than ninety publications and been awarded nine patents.
  34. 34. 5/26/2014 © IBM 2013 IBM University Programs worldwide accelerating regional development (IBM UPward) 34