3. Growing with the flows
• Economic value is moving from “stock
flows” to “knowledge flows.”
• Return on Assets for US firms declined
by 75% since 1965.
• US “competitive” intensity has more than
doubled in the past 40 years.
• Exponential price/performance gains in
computing, storage, and bandwidth drives
constant replacement of infrastructure.
• The ‘topple rate’ –the rate at which
sector leaders are replaced by
newcomers-- has more than doubled.
According to The Deloitte Center for
the Edge, this is evidence of a “deep
change occurring in today’s epochal
‘Big Shift,’” –a fundamental alteration
of the business landscape on a global
scale, “catalyzed by the emergence and
spread of digital technology.”
Success for business and professionals
will belong to those who build
relationships to create value, people
who can bridge technologies, cultures,
and policy differences to collaborate
and find solutions.
Source: “Measuring the forces of long-term change, The 2009 Shift Index.” J. Hagel, J.S. Brown, L. Davison (Deloitte Center for the Edge. (2009)
4. Unemployment rates and educational attainment
4
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
Oct-08 Nov-08 Dec-08 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09
<HS Diploma
HS grad, no
college
Some college or
associate degree
Bachelor's or
higher
Certification and unique learning experience boosts earning power and professional viability.
Source: http://www.bls.gov/news.release/empsit.t04.htm
5. Traditional sectors are restructuring, they are not
returning to ‘normal.’
• Finance/banking
• Media
• Tourism
• Real Estate
• Specialized areas (e.g. web and java
developers, project managers, data
analysts, consultants)
• Accounting/financial control
• Mobile and Web Apps development
• CRM
While total employment in these
fields may decline, opportunities for
the advancement and/or inclusion
of people with important new skills
will increase.
6. What are ‘Green’ jobs anyway?
White collar : Green collar?
Private: STEMC (Science, Technology, Engineering, Management,
Commercialization, e.g. Sales & Marketing, Business Process)
Public: Policy, Governance, Regulatory, Compliance
Blue collar : Green collar?
Private: MIM (Manufacturing, Installation, Maintenance)
Public: Monitoring, Inspection, Enforcement
No collar : Green collar?
Landscape Design
Architectural Design
Industrial Design
7. Interlocking ‘Green’ Components
• Energy Extraction &
Renewables Development
• Energy development,
generation, management &
distribution
• All manufacturing sectors
• Transportation
• Environmental Mgt.
• Construction
• Small Business (retail,
installation,
maintenance
• Regulation
• Finance
• Business operations
Embodies the new economics of
sustainability
8. Uncertainty upon uncertainty
• Industries?
• Occupations?
• Credentials?
• Disciplines?
What does ‘Green’
mean?
How would we do
mobile?
What’s the difference
between inter-, multi-,
trans-, and cross-
disciplines?”
We all know about the uncertainty of ‘health care’: can we
afford it, who will pay, will we have it? But look at the prospects
for employment? Home care, paperwork, outpatient, nursing
homes…. In the meantime, Medical schools are cutting
enrollment, and insurance rates are skyrocketing.
9. Inter-, Multi-, Trans-, Cross-
• Real-Estate
• Media Industry &
Design
• Hospitality , Tourism,
Sports
• Global Affairs
• Philanthropy,
Fundraising
• Programs in Business
Sector Discipline Range
• Skills
• Occupation
• Expertise
•Specialized
knowledge
• Excellence
• Agility
• Collaboration
• Confidence
• Imagination
• Relationships
• Strategy
10. Prying value from process, the Health Information
Technology (HIT) case
• The HIT components of the stimulus package, collectively labeled HITECH in the
law, contained $19 billion for health information technology and health
information exchange
• The legislation contains $2 billion in grants to create a national system of
computerized health records and $17 billion in higher Medicare and Medicaid
reimbursements for physicians and hospitals to adopt the technology
• Starting in 2011, physicians would get bonuses between $44,000 and $64,000, and
up to several million dollars per hospital, if they show they have computerized
their medical record systems
• In 2015, any hospital participating in Medicare that does not meet the electronic
records use standard will be penalized a percent of their reimbursements through
the federal programs, with similar penalties being phased in for physicians
Data Analytics +Media Industry & Design + Steinhart? Courant?
NYU-Poly? Langone Medical Center?
Source: New York Times, March 2009
11. • HIT support needs
• Business process development
• Training for usage in software and records management
• Up to $70K/office under ARRA to install HIT
• Training for usage in software and records management
• HIT support needs
• Up to $2M under ARRA to install HIT
• HIT support needs, including security, privacy, networking
• Training for usage in software and records management
• HIT infrastructure support, including security, privacy,
networking, installation, technical support
• Software/hardware development for products aligning with
health records standard
• Training for usage in software and records management
• HIT support needs
11
Health Information Technology initiatives require new skill sets. Do
we have them? Can we get them?
National
Electronic
Health Records
Implementation
and Maintenance
Requires Support
Across Functions
Hospitals
Physicians’
Offices
Healthcare
Providers
IT, Software
Providers, IT
Service
Providers
Community
Health
Agencies
Health Information Technology
12. • Healthcare has a virtual monopoly on the informatics franchise though nearly every field
from marketing to public policy has an equally urgent need for practitioners trained in
informatics.
• The informatics specialist has developed technical, numerate and analytical skills and
the ability to think creatively, logically, and quantitatively,
• Knowledge of software design, distributed systems, multimedia systems, networks
and the internet – and of technical and social challenges that they pose
• Developed abilities in testing, documentation and evaluation of systems and the
ability to recognize the capabilities, limitations and risks of computer-based solutions
• Experience examining the design of intelligent computer systems and an
understanding of intelligence in both machines and humans (Description by the
University of Sussex).
12
“Informatics is the study of information, its structure, its communication, and its use. As society
becomes increasingly information intensive, the needs to understand, create, and apply new methods
for modeling, managing, and acquiring information has never been greater…”
-Stanford University
Source: Durkin DA, “An Ocean of Data Requires Trans-disciplinary Education,” August 2009.
Informatics
14. New devices foster new ways to
channel information flows
From interesting to important in
months…
Gesture interface make the cognitive aspect
of interacting with images take on a entirely
new meaning… the differencing between
pointing and doing has narrowed.
15. Analytics affect the quality and cost of care
• Evidence-based medicine
• Hospital Acquired Infections
• Infectious Disease Control
• Prevention & healthy living
• Diagnostics
• Health Information Technology
• Reduced costs, better care
16. Analytics has become the most potent
source of decision intervention
Much of the shift in the
pace and location of
decision making is due to
the enormous quantity of
evidence being left behind
every human action.
Analytics today, is already
contributing more to
organizational decision
making than the “decision”
culture or leadership.
Source: Thomas H. Davenport, “How Organizations Make Better Decisions” (International Inst. For Analytics, 2010)
17. The mobile dimension
• An iPad is not a large iPod, any
more then it’s an ‘electronic
textbook.’
• “location” information can tell
you what your block looked like
in 1868. New content models.
• With all your computing power
in ‘the cloud’ your “device” can
be implanted under your skin.
•‘Thin clients’ will be designed to
for specific purposes.
• Sensors will compute your
options before you know your
intent.
• How much is it worth to know
what you need to know now?
18. Innovative proposals for learning, can embrace today’s challenges and
position SCPS among new and existing audiences
• Retrain laid-off workers for
roles in areas with current
career opportunities
• Prepare graduates for positions
in emerging fields such as
renewable/“green” energy and
health information
• Acknowledge social trends that
may alter/expand the SCPS
audience today
• Engage prospects, current
students, and alumni via social
networking
19. “People increasingly seek rich and serendipitous face to
face encounters” –Deloitte’s “The Big Shift.”
http://www.youtube.com/user/misterfawlty#p/
While people have become obsessed
with tweeting, txting, ‘crackberries’,
smartphones and Wi-Fi , places –like
those at NYU are still the ultimate
connection!
20. Stop to think about your daily routine!
• The price/performance capability of computing, storage, and bandwidth has
contributed to an adoption rate that is two to five times faster than previous
infrastructure turnovers.
Even if everything else around us changes, we have to remain true to our core value: the needs of New York’s learners needs come first.
Unemployment rates hit just about every sector of the economy in 2009. As expected, people with less than a high school diploma were the hardest hit –rising to 15.6 percent unemployment by February 2010. (Chart only shows Oct ’08 to Nov. 09.) HS grad showed the sharpest increase in unemployment rates, though those with some college faired a little better, and those with a bachelor’s degree or higher saw and increase in unemployment rate from about 3% to about 4.5%, about a 1 percent jump, compared to a nearly 5% increase for those with less than a HS diploma. A good many employment experts are saying that this “volatility” is likely to persist through 2015, and possibly longer. It maybe the ‘new normal’
We are used to citing higher unemployment rates for people with low levels of educational attainment, but what is new year is the rapid swings across all levels. What is happening?
Employment in some skill areas will grow, even as the overall size of the workforce in that economic sector declines. But even where there is growth there will be changes in roles people play. Increasingly, the “specialists” will be expected to understand more about the the dynamics of the business. They will be expected to be conversant in the culture and the conditions common to their industry. The will be expected to be able to collaborate with people from other specializations, to collaborate, and solve problems. Silos will break down, not because management sees the wisdom of breaking down the silos, but because the borders between various functions will dissolve, sharing the same language, the same technology, and the dynamic factors.
Even health care, a field that every employment expert says will grow will not necessarily grow in the way we expect.
If we don’t have all the resources we need, where else can we get them?
As this new business model takes hold, National Electronic Health Records initiative includes incentive payments to hospitals and physicians who computerize medical records –and provides new opportunities for CPE units for training. These include
(click) Hospitals, who receive up to $2M to install HIT systems,
And Physicians offices who receive up to $70,000 to install HIT
(click) Both of these employer types, along with Community Health Agencies and health Care providers require new types of skills to support specialized Health IT environments, as well as training for support staff in its use in records management
(click) In addition, IT and software providers will be required to provide support including security, networking, and technical support.
With many CPE units building IT programs as well as healthcare programs, certificates and programs in health informatics may be in even greater demand as doctors and hospitals begin to implement national electronic health records.
Sometimes, important knowledge can be held captive in a sector silo. The ‘profession’ of informatics is largely unfamiliar here in the United States outside its native silo in healthcare. Still the basic skills are in demand in virtually even business and professional practice.
While there is concern over getting people into “character animation,” data animation is key to extracting its meaning and value.
Whether we talk about “teaching,” “learning,” or “doing” brain surgery, we all altering every dimension of the problem and its solution. That why when people talk about “flows” the talk in terms of “impact flows.”
Analytics plays a crucial role in improving every process and procedure. Still we have come up with the management and practice procedures the permit the data to flow across the boundaries of multiple practices and policies in order to realize its potential value.
For now, you may need to think about how to be a part of your student’s mobile existence. Mobile phones can be used to “record” field work; collect information for use in class, and so on. Why assume that the best place to communicate is in the classroom? Bring experiences from outside the classroom, inside to share, discuss. Develop teams that can use their mobile and computer infrastructure collaborate. So called, “thin clients” are becoming “application specific”, like a mobile app lets you “hear” a foreign language in your native tongue, or a phone camera that can identify the “artwork” you are looking at in a museum. If the learner is going to spend a substantial portion of his or her time interacting with a mobile environment, make it a part of the learning experience.
Back in the 60s, where I come from, we used to say it was about ‘relevancy.’ Today, its all about how this will make a difference in my life. The fact is, things are changing so rapidly and so profoundly, that we don’t expect our instructor to “tell me what it means.” We expect them to help us figure out how to solve the problem. One key way to connect is to let your learner “take” your knowledge into his/her reality –whether it’s on the job, or in the neighborhood. You the technology to break out of the classroom.
Perhaps the most important thing about ‘new media’ is how it is making “face-to-face” contact exciting and novel again. (embed Valencia Market and NYU videos).
Now, think about your parent’s routines and your children’s routines. In a recent survey of Internet users, when given a choice of devices to use, boomers (45+) overwhelmingly chose PCs (51 over 21 percent) while Gen Y (18 – 24 years of age) chose mobile phones (47 over 38 percent).
This is as true of businesses as it is of educational institutions. Organizations are inherently “conservative” and “risk averse.” Unlike the consumer who can decide for his- or herself, organizations contain the accumulated angst, fears, and self-interests of the people that animate them. The authority to “decide” on behalf of the organization is concentrated in a handful of individuals. What looks essential to the organization, looks risky to the individual and vice versa.
Most of the innovations Deloitte looked at occurred in less time than it takes to complete high school, or college, or obtain an advanced degree. If the value of innovation is to be reaped only after a credential has been earned, then spending for an employee’s “additional degree” would be a poor investment. If, on the other hand, P&CE were perceived as producing value by engaging employees in knowledge flows they might otherwise not have access to, the benefit to the employer would be concurrent with the expense. This is simply a matter of program design.
THIS IS TEMPORARY “END SLIDE” FOR “PROGRAM DIRECTORS’ SESSION”.