6. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
7. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
8. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
What does it mean for
service organisations?
9. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
What does it mean for
service organisations?
It’s not about understanding the requirements, its about
understanding the customer’s business
10. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
What does it mean for
service organisations?
It’s not about understanding the requirements, its about
understanding the customer’s business
Deep collaboration with the customer
11. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
What does it mean for
service organisations?
It’s not about understanding the requirements, its about
understanding the customer’s business
Deep collaboration with the customer
Technical and process excellence to support fast delivery
and frequent iterations
12. Ability to rapidly experiment and create value
Being a partner in value creation
Dealing with ambiguous requirements
Delivering fast and iterating often
AGILE
What does it mean for
service organisations?
It’s not about understanding the requirements, its about
understanding the customer’s business
Deep collaboration with the customer
Technical and process excellence to support fast delivery
and frequent iterations
Reworking business models to support the new
paradigm