Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

The Next Frontier of Spiceworks’ Product Roadmap - Greg & Tabrez

1,221 views

Published on

The Next Frontier of Spiceworks’ Product Roadmap - Greg Kattawar & Tabrez Syed

  • Be the first to comment

  • Be the first to like this

The Next Frontier of Spiceworks’ Product Roadmap - Greg & Tabrez

  1. 1. Spiceworks 2011 & Beyond Presented By Greg & Tabrez October 21, 2010
  2. 2. Inventory • Improved scanning techniques – Custom-WebPages • Wizards for troubleshooting scanning errors • Optional native client – Hard to reach devices – Real-time data collection • Additional Remote Site Support – People – Additional Views & Reports • Extend the Timeline – Consolidation of activities – Surface important information – Built in Workflows & Best Practices
  3. 3. Network Map • Additional MIB / device support • Sharing w/Analysis of Settings & Configurations • Popular settings/configurations • Network Map reworked with HTML 5 • Troubleshooting wizards w/drill-down • Firmware Load/Backup/Restore
  4. 4. Help Desk • Roles, views and queues per user • Time tracking per admin (single ticket) • Knowledge Base (crowd-sourced) – User Content – IT Content – Shared w/Community • Exchange 2010 Support • Custom Views
  5. 5. Monitoring & Alerting • More real-time monitoring • Added breadth for – Devices – Apps – Services (www, mail, dns, etc…) • Targeted alerting – Example: event id and event source
  6. 6. Community • Connect Users w/Favorite Vendors • Relevant Community info in App – Best Practices – Analysis – Recommendations • Share & Follow other IT Pros
  7. 7. General (core) • Top Community Requests • Bug fixes • Performance & Scalability Improvements • Roles w/Permissions • Improved Reporting – Purchasing & People – Pivots • Additional Integrations – Warranty, Security, Email, AV, SAAS… • Advance Mobility – Iphone & Android • Keep up with the latest technologies
  8. 8. Release Process - Major releases 3-5 months - 2-3 month Beta - Minor patch releases (1-2 months) - 0-2 week Beta - Release Content - Community features & bug fixes - Internal Tickets (enhancements, bugs) - Strategic Direction

×