Going The Extra Mile
With Spiceworks
Presented By
Greg & Tabrez
October 21 , 2010
Going The Extra Mile
• Performance
• Scanning
• Checking for Scanning Errors
• Spiceworks Extensions
• Microsoft License M...
Going The Extra Mile
• Performance
– Choose a fast browser
– Machine -> Dual Core or better; 4 Gig memory
– Help Desk Emai...
• Page load time for
• Dashboard
• People View
• Purchasing View
• Help Desk
• 180 devices + 3000 tickets
• Windows XP SP3...
• Spiceworks Logging
– Production.log -> General Application Log
– Finder_child.log -> Scheduled Scanning Log
– Finder_re....
• Spiceworks Logging
– Production.log -> General Application Log
– Finder_child.log -> Scheduled Scanning Log
– Finder_re....
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Going the Extra Mile in Network Monitoring & Management - Greg Kattawar, Spiceworks

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Going the Extra Mile in Network Monitoring & Management

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Going the Extra Mile in Network Monitoring & Management - Greg Kattawar, Spiceworks

  1. 1. Going The Extra Mile With Spiceworks Presented By Greg & Tabrez October 21 , 2010
  2. 2. Going The Extra Mile • Performance • Scanning • Checking for Scanning Errors • Spiceworks Extensions • Microsoft License Manager • Intel Power Manager • Intel Maintenance Manager • Windows Performance Monitor • Intel KVM • Device Uptime
  3. 3. Going The Extra Mile • Performance – Choose a fast browser – Machine -> Dual Core or better; 4 Gig memory – Help Desk Email polling interval – AV setup… – Widgets on Dashboard(s) – Plugins • Scanning – Primary Scan -> long schedule = network + device data + software + alerts – Health Check -> short schedule = network data + exchange data – Widgets & App -> realtime = network data + widget data • Credentials (Scanning & Network Backup) • Network Data & Backup -> SSH, Telnet, Enable • Windows -> WMI & SNMP • LINUX/OS-X -> SSH, SNMP • Printers -> SNMP & JetDirect
  4. 4. • Page load time for • Dashboard • People View • Purchasing View • Help Desk • 180 devices + 3000 tickets • Windows XP SP3, AMD Athlon 64X2 Dual, 2.19 GHz, 1.75 GB RAM Details
  5. 5. • Spiceworks Logging – Production.log -> General Application Log – Finder_child.log -> Scheduled Scanning Log – Finder_re.log -> Rescan Specific Device Log – Finder _watch.log -> Health check.log Sample: search finder_child.log for “rb:” Check time vs action 1 2 Check AV blocking; Firewall blocking
  6. 6. • Spiceworks Logging – Production.log -> General Application Log – Finder_child.log -> Scheduled Scanning Log – Finder_re.log -> Rescan Specific Device Log – Finder _watch.log -> Health check.log Sample: search finder_child.log for “rb:” Check time vs action 1 2 Check AV blocking; Firewall blocking

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