More Related Content Similar to Going the Extra Mile in Network Monitoring & Management - Greg Kattawar, Spiceworks (20) More from Spiceworks (20) Going the Extra Mile in Network Monitoring & Management - Greg Kattawar, Spiceworks1. Going The Extra Mile
With Spiceworks
Presented By
Greg & Tabrez
October 21 , 2010
2. Going The Extra Mile
• Performance
• Scanning
• Checking for Scanning Errors
• Spiceworks Extensions
• Microsoft License Manager
• Intel Power Manager
• Intel Maintenance Manager
• Windows Performance Monitor
• Intel KVM
• Device Uptime
3. Going The Extra Mile
• Performance
– Choose a fast browser
– Machine -> Dual Core or better; 4 Gig memory
– Help Desk Email polling interval
– AV setup…
– Widgets on Dashboard(s)
– Plugins
• Scanning
– Primary Scan -> long schedule = network + device data + software + alerts
– Health Check -> short schedule = network data + exchange data
– Widgets & App -> realtime = network data + widget data
• Credentials (Scanning & Network Backup)
• Network Data & Backup -> SSH, Telnet, Enable
• Windows -> WMI & SNMP
• LINUX/OS-X -> SSH, SNMP
• Printers -> SNMP & JetDirect
4. • Page load time for
• Dashboard
• People View
• Purchasing View
• Help Desk
• 180 devices + 3000 tickets
• Windows XP SP3, AMD Athlon 64X2 Dual, 2.19 GHz, 1.75 GB RAM
Details
5. • Spiceworks Logging
– Production.log -> General Application Log
– Finder_child.log -> Scheduled Scanning Log
– Finder_re.log -> Rescan Specific Device Log
– Finder _watch.log -> Health check.log
Sample: search finder_child.log for “rb:”
Check time vs action
1
2
Check AV blocking; Firewall blocking
6. • Spiceworks Logging
– Production.log -> General Application Log
– Finder_child.log -> Scheduled Scanning Log
– Finder_re.log -> Rescan Specific Device Log
– Finder _watch.log -> Health check.log
Sample: search finder_child.log for “rb:”
Check time vs action
1
2
Check AV blocking; Firewall blocking