1. 2520 Island Park Road
La Crosse, WI 54603
Phone (608) 769-1575
E-mail: dostalpaul@hotmail.com
Paul Dostal
Career Objective
To obtain an entry level position as a desktop support technician where I can fully utilize my support,
troubleshooting, and problem solving skills to improve company’s operation.
Education Associate of Applied Science, IT - Computer Support Specialist May 2013
Western Technical College, La Crosse, Wisconsin
• 3.441 GPA
Related Coursework:
IT Project Analysis - Help Desk Management - Networking for Support Professionals
Database Concepts - Integrated Software Applications - Networking Fundamentals
PC File Systems - Computer Network Administration - Crystal Report Writer
IT Hardware/Software Fundamentals - SQL/Data Access Methodology
Help Desk Analyst
Certifications Cisco Certified Network Associate
Summary of
Qualifications • Created database for use in sport fishing events.
• Acquired hands on experience using IT hardware simulators in student labs.
• Created web pages using HTML and Java Script for marketing products.
• Participated on Help Desk Audit Team at Mayo Health Systems for a project at Western.
• Instructed in a classroom setting a Microsoft Word seminar at St. Paul’s Lutheran Church School
aided by user manuals which I created.
• Participated in job shadowing at Gundersen Lutheran and APAC for added value in the decision in
choosing my career path.
• Demonstrated extra effort by completing eight additional courses beyond those required for my
degree from Western.

2. Employment
History
REGAL GRAPHICS DIVISION OF
REGAL PLASTIC SUPPLY CO. LA CROSSE, WI SEPT. 2002-PRESENT
Sheeter Operator, Cutter Operator, Slitter Operator, Techniclean Operator.
• Serving the plastic screen printing film needs for accounts by precision cutting, packaging,
and delivery of clean, high quality screen printing film.
• Responsible for accurately documenting square footage of film usage and the documenting
and reduction of film waste.
CORPORATE EXPRESS ONALASKA, WI 1989-2002
Route Driver - 1995-2002
• Coordinated scheduling of furniture deliveries, balancing the needs of both clients and sales
associates, successfully resulting in reduced cost.
• Provided accurate computerized proof of delivery, verifying receipt to end user.
• Handled RUSH orders, effectively supporting account satisfaction, assuring years of
account/supplier relationship goals.
Order Filler - 1989-1995
• Specified knowledge of various products, certifying complete, accurate orders, meeting daily
deadlines of shipment schedules.
• Resolved misfills by reassigning product placement.
• Achieved 98.9% correct fill rate.
Career Portfolio and References available for review