1. Joseph A. Razo
1121 E. Desert Inn Rd. #3
Las Vegas, NV 89109
725-261-0434
jrlv725@gmail.com
Objective: I am seeking employment with a company where I can use my talents and skills to grow
and expand my knowledge.
Skills & Knowledge:
Microsoft Office Client Server Networking Linux Networking
Windows Server 2008 OSI and TCP/IP LAN/ WAN
Education:
ITT Technical Institute, Henderson, NV July 2014 – Present
Associates of Applied Science Degree in Network Systems Administration
Network System Student
 Designing physical network solutions based on appropriate capacity planning and implementing
various installation, testing and troubleshooting techniques for a computer network.
 Examine processes and procedures involving the installation, configuration, maintenance,
troubleshooting and routine administrative tasks of popular desktop operating system(s).
 Overview of common operating systems such as architecture, functions, and features of various
operating systems.
 Network design and implementation by applying the TCP/IP protocols to provide connectivity
and associated services.
 Installation, configuration, maintenance, and troubleshooting of Linux workstations and servers.
Professional Experience:
Jimmy John’s, Henderson, NV July 2015 – Present
Inshop
 Displays a positive and enthusiastic approach to all assignments.
 Complies with all portion sizes, recipes, and all systems and procedures.
 Fill out systems and procedures with 100% accuracy and integrity.
 Select and cut bread according to the order.
Tropical Smoothie Café Stratosphere Hotel/Casino, Las Vegas, NV May 2013 – July 2015
Shift Leader
 Respond proactively to prevent customer service situations.
 Investigate and resolved customer incidents, documenting if necessary.
 Established effective and positive communication amongst all team members.
 Followed and directs team members to follow store policies, procedures.
Labor Max, Henderson, NV December 2012 – February 2013
Line Cook
 Comply with nutrition and sanitation regulations and safety standards
 Maintain a positive and professional approach with coworkers and customers
 Worked the main kitchen as needed and dining room without supervision
 Stock inventory appropriately

2. 7-Eleven, Las Vegas, NV July 2010 – June 2011
Clerk
 Performed high quality customer service and great food experience.
 Arranged the products in the display cabinet, restocking, putting price tags.
 Ensured the total cleanliness of the workplace.
 Displayed products are arranged according to the company’s standards in product display and
arrangement.
Four Queen Casino, Las Vegas, NV July 2007 – May 2008
Food Server
 Routinely handled extended high volume time periods with large sections
 Effectively communicated customer requests and needs to kitchen staff
 Ensured accuracy and timeliness of orders and customer billing
 Working knowledge of POS systems
Jimmy John’s, Las Vegas, NV August 2003 – December 2006
General Manager
 Responsible for store operations, maximizing profitability while ensuring the integrity of
company systems and procedures
 Met or exceeded estimated store projections profitability by 8%.
 Acquired all necessary business licenses, certificates, and permits.
 Promoted brand and catering aggressively utilizing direct marketing techniques.
References: Available Upon Request