Chenita Amey has over 20 years of experience in IT, database management, and customer service. She has worked for various government agencies and private companies, holding roles such as data specialist, database analyst, and programmer analyst. Amey has extensive skills in multiple operating systems, programming languages, database applications, and software/hardware. She is highly organized, able to manage multiple projects, and works well independently or collaboratively.

1. Chenita ”Jasmine” Amey
1362 Ft Stevens Dr NW Washington, DC 20011
301-672-2969 ChenitaAmey@gmail.com
I am an IT/Database Specialist with more than two decades of experience providing exemplary hardware and software
support to government and private industry clients and customer service and administrative professionals. In addition, I
am proficient in multiple operating systems, programming languages, database applications, software and hardware.
Finally, I am able to work well independently, collaboratively, or on a team; I am highly organized and hard-working; I
can manage multiple projects with tight deadlines, and prioritize tasks based on customer needs.
EXPERIENCE
DC Public Schools, Washington, DC 2005-Present
Data Specialist
● Conducted organized classes, instructing students according to the District of Columbia Federal Mandate Core
Curriculum, and implementing the teacher's lesson plan(s) for a variety of subjects.
● Taught computer classes in various schools.
● Informed students of hardware and software on a computer.
● Ran computer lab and provided password resets to users.
● Taught them IT websites and network connections.
● Developed and maintained working relationships with students, parents, teachers, and principals.
● Certificate of sustained participation in schools in Ward 7 & 8 specifically.
American Cancer Network-VDART (Contractor), Washington, DC 11/2016-12/2016
Database Specialist
● Managed Customer-facing relationships effectively.
● Solicited feedback from customers by mailing them feedback forms.
● Entered and maintained data into a database of donors to manage the donor network.
Department of Veteran Affairs, Washington, DC 12/2011-2/2013
Database Expert & Customer Service Tech Support Provider
● Addressed 30-50 customer calls and emails per day with 90% solution rate during first contact.
● Calmed and served irate customers, using active listening and relationship-building skills.
● Provided technical support to end users who had difficulty uploading information to the database.
QSU Publishing Company, Fairfax, VA 6/2004-6/2007
Database Analyst & Office Manager for ISO certified company
● Packaged and shipped magazine, CD, and book orders to customers daily, monthly, and quarterly.
● Increased company productivity by 90% by suggesting to the CEO that he use his own printing resources.
● Built relationships with, and received data from, both domestic and international customers.
National Rural Electric Cooperative, Ballston Commons, VA 11/2007-01/2008
Web Content Migrator
● Updated materials on Websites for entire NRECA community.
● Uploaded graphics, charts, and content to websites.
● Maintained websites using Dreamweaver and SilkRoad Eprise.
● Worked with several ECM and DM (document manager) applications.
● Uploaded files, records and Excel spreadsheets into a database repository.

2. Chenita Amey pg. 2
● Performed Quality assurance on data entered into the system.
NASA Goddard, Greenbelt, MD 2/2000-2/2003
Programmer Analyst
● Defined project tasks and resource requirements
● Developed full scale project plans
Assembled and coordinated project staff
Managed project budget
● Assisted technicians, scientists, and astro-physicists with the mechanical, detailed design and ultra-ray tests for
40,000 detectors.
● Received, maintained & monitored detectors in the clean room.
General Dynamics Info Systems/Computing Devices, Minneapolis, MN 1/1997-4/1999
Software Engineer
● Worked on DOD projects throughout the entire life cycle.
● Defined project tasks and resource requirements
● Developed full scale project plans
● Assembled and coordinated project staff
● Managed project budget
● Assisted HR dept. with transferring their MS Access database to a Lotus Notes R5 database, to improve software
management's work flow.
● Designed and developed web site for their intranet for the SEPG (Software Engineering and Process Group).
● Followed the requirements of the life-cycle, from the software engineering managers.
EDUCATION AND TRAINING
Dunbar, Washington, DC, high school diploma (#5 in graduating class, 2% percentile)
Howard University, Washington, DC, Bachelor of Science in Computer Science
Strayer University, Washington, DC, MBA
References Available Upon Request