SMU BBA SEM 3 FALL 2014 ASSIGNMENTS

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SMU BBA SEM 3 FALL 2014
BBA301 - Legal and Regulatory Framework
Q1. Explain the clause related to the acceptance of proposal and the mandatory conditions attached with
it.
Q2. What are the different ways in which an agency may be formed?
Q3. “A bill may be dishonoured by non-acceptance or by non-payment”. Explain
Q4. Decisions of the members at general meetings are expressed by way of resolutions. What do you
understand by the term resolution here? Explain it with its kinds.
Q5. FEMA clearly defines the acts that can be termed as offences under its purview. What are these
malpractices which are covered under FEMA act?
Q6. Write short notes on: a) Copyright b) Electronic Governance
BBA302- Human Resource Management
Q1. Define Human Resource Management. Explain the functions of Human Resource Management.
Q2. What do you mean by Personnel Management? List and explain the differences between Personnel
Management and HRM.
Q3. What do you mean by Recruitment? Explain the factors affecting Recruitment.
Q4. Describe the various strategies to improve Employee Relations
Q5. Discuss the objectives of Training. Explain the methods of On the Job Training.
Q6. Write a short note on the following: a)Employee Counselling b)Selection
BBA303 – Quality Management
Q1. Mention some of the definitions of quality. Explain the dimensions of quality. What is meant by quality
assurance?
Q2. Explain the following: a) Kaizen b) Benchmarking and its importance
Q3. (a) Describe the contribution of Edwards Deming to Quality management. (b) Differentiate between
Mission and Vision Statements.
Q4. What is meant by Customer Focus? Describe in brief the concept of Customer satisfaction and
Customer delight.
Q5. Write Short notes on the following: a) Cost of Quality b) Productivity
Q6. Define Quality Management System. Explain Quality Management Principles.
BBA304 - Advertising and sales
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Q1. Define advertising and discuss the various functions of advertising.
Q2. Explain the consumer buying decision process.
Q3. Observe any newspaper advertisement of any consumer durable company. What is the target
audience and what are benefits of choosing newspaper for advertisement.
Q4. What is media planning and what are the steps in media planning process?
Q5. What do you understand by Public relations? What is the difference between PR and advert ising?
Q6. Write short notes on: a) Sales quota b)sales force
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