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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )
INDIAN SCHOOL OF BUSINESS
MANAGEMENT & ADMINISTRATION
AN ISO 9001 : 2008 CERTIFIED INSTITUTION
SUBJECT:- Organizational Behavior
MARKS :80
Course : BMS (Bachelors In Management Studies)
Name :
Answer the question in one line.
Q1. How doesthe study of personality helps in understanding organizational behavior? (10 marks)
Answer:Learningpersonalitytypesof varied individuals allows for you to help them work together
more effiecentlyinthe businessfield.So,organizationalbehaviorof agroup can be usedto its fullest
when a manager or boss understands his employees personality types and who would work best
together in what settings to profit his company the most.
Personalityplaysakeyrole inorganizationalbehavior because the way that people think, feel, and
behave affects many aspects of the workplace. People's personalities influence their behavior in
groups, their attitudes, and the way they
Q2. What are the barriers in communication? Explain the Startegies for improving organizational
communication (10 marks)
Answer:There are many reasons why interpersonal communications may fail. In many
communications, the message (what is said) may not be received exactly the way the sender
intended. It is, therefore, important that the communicator seeks feedback to check that their
message is clearly understood. There are many barriers to communication and these may occur at

2. any stage inthe communicationprocess. Barriersmayleadtoyour message becomingdistortedand
you therefore risk wasting both time and/or money by causing confusion and misunderstanding.
Effective communication involves overcoming these barriers and conveying a clear and concise
message.
Q3. How does line and staff organization structure differ from pure line organization structure?
What are the benefits and limitations of line and stafforganization structure? (10 marks)
Answer:Line organisation is the simplest and the oldest type of organisation. It is also known as
scalar organisationormilitarytype of organisation.Inthe wordsof J.M. Lundy,“It ischaracterizedby
directlinesof authorityflowingfromthe toptothe bottomof the organizational hierarchy and lines
of responsibility flowing in an opposite but equally direct manner.”
An important characteristic of such type of organisation is superior-subordinate relationship.
Superiordelegatesauthority to another subordinate and so on, forming a line from the very top to
the bottom of the organisation structure. The line o
Q4. Explain the significance of non-verbal communication in organization and explain different
types of non-verbal communication (10 marks)
Answer:According to experts, a substantial portion of our communication is nonverbal. Every day,
we respondtothousandsonnonverbal cuesandbehaviorsincludingpostures,facial expression,eye
gaze, gestures, and tone of voice. From our handshakes to our hairstyles, nonverbal details reveal
who we are and impact how we relate to other people.Nonverbal communication encompasses
numerous modes of expression. Physical examples include posture, gestures, eye contact, touch,
physiological responses (such as clammy hands or a sweaty brow) and manner of movement.
Clothing and adornment choices can also be a
Q5. Define leadership. Explain the measure that can be taken for developing leadership ability of
managers. (10 marks)
Answer:The ability of a company's management to make sound decisions and inspire others to
perform well. Effective leaders are able to set and achieve challenging goals, to take swift and
decisive actionevenindifficultsituations, to outperform their competition, to take calculated risks
and to persevere in the face of failure. Strong communication skills, self-confidence, the ability to
manage others and a willingness to embrace change also characterize good leaders.
1.The individuals who are the leaders in an organization, regarded collectively.
2.The activity of leading a group of people or an
Q6. How can studiesofgroup and inter-groupprocessesinformour understanding of the effective
team? (10 marks)
Answer:Group dynamics is a system of behaviors and psychological processes occurring within a
social group (intragroup dynamics), or between social groups (intergroup dynamics). The study of

3. group dynamics can be useful in understanding decision-making behavior, tracking the spread of
diseases in society, creating effective therapy techniques, and following the emergence and
popularityof newideasandtechnologies. Group dynamics are at the core of understanding racism,
sexism, and other forms of social prejudice and discrimination. These applications of the field are
studied in psychology, sociology, anthropology, political science, epidemiology, education, social
work, business, and communication studies.
Q7. Describe and explain the difference between culture and climate in both theoretical and
practical terms? Use ‘safety management’ as your context forthis discussion (10 marks)
Answer:Organizational culture constructs have been observed through tangible manifestations of
"artifacts"and ingrainedvalue andbelief precepts.Artifactshave beendefinedastangible evidence
of organization operational frameworks and processes, while values and beliefs require
individualisticassumptions.The formulationof organizationalculture hasbeendetermined as being
instigatedbyindividualparticipantsanditerativeorganizationlearning as a major contributor to the
formationof substantive culture.The use of processandfeedbackloopsassistindepicting potential
cultural aspects of an organization and provide a means to leverage organizational culture change.
Q8. Is the term ‘psychological contract’ more useful as an explanatory construct or as a framework
for understanding and managing the employmentrelationship? Defend your answer on
theoretical, empirical and practical grounds.
Answer:A psychological contract,a concept developed in contemporary research by organizational
scholar Denise Rousseau, represents the mutual beliefs, perceptions, and informal obligations
between an employer and an employee. It sets the dynamics for the relationship and defines the
detailedpracticallyof the workto be done. It is distinguishable from the formal written contract of
employment which, for the most part, only identifies mutual duties and responsibilities in a
generalized form.
Although Rousseau's 1989 article as highlighted by
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
(Prefer mailing. Call in emergency )