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ASSIGNMENT
Course Code : MS - 21
Course Title : Social Processes and Behavioral Issues
Assignment Code : MS-21/TMA/SEM - 01 /2014
Coverage : All Blocks
Note : Attempt all the questions and submit this assignment on or before 30th April, 2014
to the coordinator of your study center.
1. Briefly discuss the challenges faced by organizations because of globalization and
the strategies to deal with it. Give examples.
Answer : Challenges of globalization
Globalization poses four major challenges that will have to be addressed by governments,
civil society, and other policy actors.
One is to ensure that the benefits of globalization extend to all countries. That will certainly
not happen automatically.
The second is to deal with the fear that globalization leads to instability, which is particularly
marked in the developing world.
2. Describe the importance of understanding human behavior in organizations.
Describe and discuss the characteristics of type A and B personalities and their impact on
organizations performance with relevant examples.
Answer : importance of understanding human behavior in organizations.

2. “Some people have suggested that understanding human behavior is the single most
important requirement for managerial success.”
Understanding human behavior, while one of the vital components of successfully managing
an organization, is not the single most important requirement for managerial success. While
it leads to better relationships, better collaboration among staff and other people in the
organization, building a team that breeds creativity and productivity, there are other
variables within and outside the organization that every manager must be technically equip
to deal with.
3. What are the salient features of counseling? Briefly discuss the process of
counseling in organizations and its importance.
Answer : Characteristics of Effective Counseling
Effective counseling is a two way street. It takes a cooperative effort by both the person
receiving counseling and the counselor. And it takes a commitment to make sometimes
difficult changes in behavior or thinking patterns.
What you expect to achieve with your counselor should be clearly defined as you begin your
counseling. You and your counselor should discuss realistic time frames for reaching your
goals and agree on how you will measure your
4. Describe the growing role of Teams in organizations and how leader plays an
important role in Teams. Discuss the effectiveness and sustenance of Teams.
Answer : Henry Ford once said: “Coming together is a beginning. Keeping together is
progress. Working together is success." The same holds true in the 21st century. In a
constantly changing, interconnected, global economy, teams and teamwork play a critical
role in organizational success. Companies that value and understand teamwork can
accomplish more than a single person, no matter how educated, experienced or trained he
may be.
5. Describe and discuss different attributes of work culture and their significance.
Discuss how culture plays on important role in the performance of organization. Give
relevant examples.
Answer : Attributes of work culture
People Shape the Culture. Personalities and experiences of employees create the culture of
an organization. For example, if most of the people in an organization are very outgoing, the
culture is likely to be open and sociable. If many artifacts depicting the company’s history
and values are in evidence throughout the company, people value their history and culture.

3. If doors are open, and few closed door meetings are held, the culture is unguarded. If
negativity about supervision and the company is widespread and complained about by
employees, a culture of negativity, that is
Dear students get fully solved assignments
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