Here are some suggestions to help maintain service levels with limited resources:
- Automate routine tasks to reduce manual effort and errors. Tools like IBM Systems Director can automate tasks like patching, backups, etc.
- Optimize resource utilization through virtualization. Consolidate workloads to use servers more efficiently and reduce hardware costs.
- Monitor systems health and performance proactively. Tools like Systems Director provide a single view of infrastructure status.
- Rapidly provision new capacity when needed. Pre-configured templates and automated deployment in Systems Director speeds up scaling.
- Establish clear service level agreements and monitor them closely. Prioritize critical services and resources to focus on maintaining uptime.
- Maintain
Taking management of your SAP environment to the next levelVijayan V.K
To effectively manage the growing complexity of your SAP environment & IT infrastructure and to successfully meet your business goals, you need superior application performance management solution
When you deploy Systems Director, it discovers all resources (platforms, OSs,
physical and virtual servers, voice and data networks, fault-tolerance clusters, storage devices
and SANs) and brings them under management…then discovers new resources any time you
add them to the system.
Taking management of your SAP environment to the next levelVijayan V.K
To effectively manage the growing complexity of your SAP environment & IT infrastructure and to successfully meet your business goals, you need superior application performance management solution
When you deploy Systems Director, it discovers all resources (platforms, OSs,
physical and virtual servers, voice and data networks, fault-tolerance clusters, storage devices
and SANs) and brings them under management…then discovers new resources any time you
add them to the system.
Data Center Operational Efficiency RoundtableHerb Hernandez
Presentation from April 19 webinar: Data Center Operational Efficiency Best Practices Video Roundtable. Featuring speakers from IBM, IDC and The NFL. http://bit.ly/LjNaHL
Learn about IBM PureFlex System: The Future of Data center Management.The ‘Expert Integrated System’ delivers a combination of hardware, software and built-in expertise that makes implementing and applying the power of computing simpler, easier, faster and more effective than ever before.For more information, visit http://ibm.co/J7Zb1v.
Five best practices for ensuring uptime with Data Center Infrastructure Manag...CA Nimsoft
Five best practices for ensuring uptime with Data Center Infrastructure Management
For more information on DCIM and Nimsoft, visit: http://nimsoft.com/solutions/nimsoft-monitor/dcim.html.
GuiXT is a technology that provides user interface customization solutions to SAP applications. GuiXT is integrated with the SAP GUI environment, which enables firms to tailor SAP transaction screens to the narrower requirements of specific jobs within the organization while leaving essential SAP coding untouched. Although SAP is a very powerful ERP system, the "do-everything" SAP transactions can be overwhelming for the majority of users. This creates confusion and frustration that ultimately leads to business consequences. SAP interface complexity and navigation challenges impede an organization's ability to obtain an accurate timing on their ROI when implementing or upgrading their SAP software.
Over the last ten years we have been able to consistently develop solutions to resolve different challenges in the ERP system that provide a long-term value for organizations. Below you can choose which suite best fits your organization's strategic vision.
Salesforce Platform: Governance and the Social EnterpriseJames Hindes
The road to the Social Enterpise is transformative, but IT departments need to ensure a smooth transition. Join us to learn first hand from customers who have made the journey, how they defined and managed the change with a well crafted governance strategy.
EaZe-PDMS is a web based system with repository to have all the documents and drawings stored logically and have access rights based on the privilege each user has. The System has all the below features which will address the challenges faced in the manual product data management, moreover increase the productivity and enhance the efficiency. The system will also help to meet the compliance for ISO & AS certification.
Data Center Operational Efficiency RoundtableHerb Hernandez
Presentation from April 19 webinar: Data Center Operational Efficiency Best Practices Video Roundtable. Featuring speakers from IBM, IDC and The NFL. http://bit.ly/LjNaHL
Learn about IBM PureFlex System: The Future of Data center Management.The ‘Expert Integrated System’ delivers a combination of hardware, software and built-in expertise that makes implementing and applying the power of computing simpler, easier, faster and more effective than ever before.For more information, visit http://ibm.co/J7Zb1v.
Five best practices for ensuring uptime with Data Center Infrastructure Manag...CA Nimsoft
Five best practices for ensuring uptime with Data Center Infrastructure Management
For more information on DCIM and Nimsoft, visit: http://nimsoft.com/solutions/nimsoft-monitor/dcim.html.
GuiXT is a technology that provides user interface customization solutions to SAP applications. GuiXT is integrated with the SAP GUI environment, which enables firms to tailor SAP transaction screens to the narrower requirements of specific jobs within the organization while leaving essential SAP coding untouched. Although SAP is a very powerful ERP system, the "do-everything" SAP transactions can be overwhelming for the majority of users. This creates confusion and frustration that ultimately leads to business consequences. SAP interface complexity and navigation challenges impede an organization's ability to obtain an accurate timing on their ROI when implementing or upgrading their SAP software.
Over the last ten years we have been able to consistently develop solutions to resolve different challenges in the ERP system that provide a long-term value for organizations. Below you can choose which suite best fits your organization's strategic vision.
Salesforce Platform: Governance and the Social EnterpriseJames Hindes
The road to the Social Enterpise is transformative, but IT departments need to ensure a smooth transition. Join us to learn first hand from customers who have made the journey, how they defined and managed the change with a well crafted governance strategy.
EaZe-PDMS is a web based system with repository to have all the documents and drawings stored logically and have access rights based on the privilege each user has. The System has all the below features which will address the challenges faced in the manual product data management, moreover increase the productivity and enhance the efficiency. The system will also help to meet the compliance for ISO & AS certification.
Expert integrated systems are more than a static stack of well tuned
components—a server, some storage, networking and
database software, serving a fixed application at the top. Instead,
these systems are based on “patterns of expertise” which can
dramatically improve the responsiveness of the business.
Learn about IBM PureFlex System: The Future of Datacenter Management. the system has unique management capabilities of the IBM Flex System Manager. IBM’s goals in designing and building these systems were to return agility, efficiency, simplicity and control to data center operations. To know more, visit http://ibm.co/J7Zb1v.
Server virtualization upends this serial relationship. With server virtualization, a
hypervisor dynamically creates multiple, isolated software instances, or virtual machines
(VMs), on a single server. This abstraction allows multiple workloads to simultaneously
share the server's resources. By interleaving the ebb and flow of multiple workloads,
server utilization rates can be dramatically and permanently improved. In addition, server
sprawl can, for a period of time, be reversed.
This presentation, which Ryan Shopp gave at Data Center World on Oct. 5, 2010, describes today's data center challenges and how to fix them, as well as the following five steps on the journey from virtualization to cloud:
1. Pair virtualization with management
2. Don’t just use the same old tools
3. Integrate lifecycle management disciplines
4. Integrate management across domains
5. Virtualization management + automation + service management = cloud
Optimize Asset Value and Performance with Enterprise Content ManagementSAP Solution Extensions
The SAP Extended Enterprise Content Management application by OpenText bridges the gap between SAP structured data and unstructured content for asset management processes.
For capital-intensive industries, this contributes to improved productivity, reliability, compliance, and worker safety and reduces costs and environmental impact.
Cloud computing provides tremendous competitive advantages to companies, putting enormous pressure on IT departments. vRealize Suite, VMware’s new cloud management platform, is an entirely new way of managing private, public, and hybrid clouds, offering:
- On-demand service delivery & release automation
- Capacity and resource optimization
- Predictive analytics and self-learning management
- Service costing and metering
This IBM Redpaper provides a brief overview of OpenStack and a basic familiarity of its usage with the IBM XIV Storage System Gen3. The illustration scenario that is presented uses the OpenStack Folsom release implementation IaaS with Ubuntu Linux servers and the IBM Storage Driver for OpenStack. For more information on IBM Storage Systems, visit http://ibm.co/LIg7gk.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn how all flash needs end to end Storage efficiency. For more information on IBM FlashSystem, visit http://ibm.co/10KodHl.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn about vSphere Storage API for Array Integration on the IBM Storwize family. IBM Storwize V7000 Unified combines the block storage capabilities of Storwize V7000 with file storage capabilities into a single system for greater ease of management and efficiency. For more information on IBM Storage Systems, visit http://ibm.co/LIg7gk.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn about IBM FlashSystem 840 and its complete product specification in this Redbook. FlashSystem 840 provides scalable performance for the most demanding enterprise class applications. IBM FlashSystem 840 accelerates response times with IBM MicroLatency to enable faster decision making. For more information on IBM FlashSystem, visit http://ibm.co/10KodHl.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about the IBM System x3250 M5,.The x3250 M5 offers the following energy-efficiency features to save energy, reduce operational costs, increase energy availability, and contribute to a green environment, energy-efficient planar components help lower operational costs. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210746104/IBM-System-x3250-M5
This Redbook talks about the product specification of IBM NeXtScale nx360 M4. The NeXtScale nx360 M4 server provides a dense, flexible solution with a low total cost of ownership (TCO). The half-wide, dual-socket NeXtScale nx360 M4 server is designed for data centers that require high performance but are constrained by floor space. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210745680/IBM-NeXtScale-nx360-M4
Learn about IBM System x3650 M4 HD which is a 2-socket 2U rack-optimized server. This powerful system is designed for your most important business applications and cloud
deployments. Outstanding RAS and high-efficiency design improve your business environment and help save operational costs. For more information on System x, visit http://ibm.co/Q7m3iQ.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Here are the product specification for IBM System x3300 M4. This product can be managed remotely.The x3300 M4 server contains IBM IMM2, which provides advanced service-processor control, monitoring, and an alerting function. The IMM2 lights LEDs to help you diagnose the problem, records the error in the event log, and alerts you to the problem. For more information on System x, visit http://ibm.co/Q7m3iQ.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about IBM System x iDataPlex dx360 M4. IBM System x iDataPlex is an innovative data center solution that maximizes performance and optimizes energy and space efficiency. The iDataPlex solution provides customers with outstanding energy and cooling efficiency, multi-rack level manageability, complete flexibility in configuration, and minimal deployment effort. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210744055/IBM-System-x-iDataPlex-dx360-M4
This Redbook talks through the benefits and product specification of IBM System x3500 M4. The x3500 M4 offers a flexible, scalable design and simple upgrade path to 32 HDDs, with up to eight PCIe 3.0 slots and up to 768 GB of memory. A high-performance dual-socket tower server, the IBM System x3500 M4, can deliver the scalability, reliable performance, and optimized efficiency for your business-critical applications. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210742768/IBM-System-x3500-M4
Learn about system specification for IBM System x3550 M4. The x3550 M4 offers numerous features to boost performance, improve scalability, and reduce costs. Improves productivity by offering superior system performance with up to 12-core processors, up to 30 MB of L3 cache, and up to two 8 GT/s QPI interconnect links. For more information on System x, visit http://ibm.co/Q7m3iQ.
Learn about IBM System x3650 M4. The x3650 M4 is an outstanding 2U two-socket business-critical server, offering improved performance and pay-as-you grow flexibility along with new features that improve server management capability. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210741926/IBM-System-x3650-M4
Learn about the product specification of IBM System x3500 M3. System x3500 M3 has an energy-efficient design which works in conjunction with the IMM to govern fan rotation based on the readings that it delivers. This saves money under normal conditions because the fans do not have to spin at high speed. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210741626/IBM-System-x3500-M3
Learn about IBM System x3400 M3. The x3400 M3 offers numerous features to boost performance and reduce costs, x3400 M3 has the ability to grow with your application requirements with these features. Powerful systems management features simplify local and remote management of the x3400 M3. For more information on System x, visit http://ibm.co/Q7m3iQ.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about IBM System 3250 M3 which is a single-socket server that offers new levels of performance and flexibility
to help you respond quickly to changing business demands. Cost-effective and compact, it is well suited to small to mid-sized businesses, as well as large enterprises. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210740347/IBM-System-x3250-M3
Learn about IBM System x3200 M3 and its specifications. The System x3200 M3 features easy installation and management with a rich set of options for hard disk drives and memory. The efficient design helps to save energy and provide a better work environment with less heat and noise. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210739508/IBM-System-x3200-M3
Learn about the configuration of IBM PowerVC. IBM PowerVC is built on OpenStack that controls large pools of server, storage, and networking resources throughout a data center. IBM Power Virtualization Center provides security services that support a secure environment. Installation requires just 20 minutes to get a virtual machine up and running. For more information on Power Systems, visit http://ibm.co/Lx6hfc.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about Ibm POWER7 Virtualization Performance. PowerVM Lx86 is a cross-platform virtualization solution that enables the running of a wide range of x86 Linux applications on Power Systems platforms within a Linux on Power partition without modifications or recompilation of the workloads. For more information on Power Systems, visit http://ibm.co/Lx6hfc.
http://www.scribd.com/doc/210734237/A-Comparison-of-PowerVM-and-Vmware-Virtualization-Performance
Learn about IBM PureFlex Sytem and VMware vCloud Enterprise Suite. The IBM PureFlex System platform has been used to meet the hardware requirements in support of this reference architecture. All the components required to support vCloud Suite (including computing, networking, storage, and management interfaces). For more information on Pure Systems, visit http://ibm.co/J7Zb1v.
http://www.scribd.com/doc/210719868/IBM-pureflex-system-and-vmware-vcloud-enterprise-suite-reference-architecture
Learn how x6: The sixth generation of EXA Technology is fast, agile and Resilient for Emerging Workloads from Alex Yost. Vice President, IBM PureSystems and System x
IBM Systems and Technology Group. x6 drives cloud and big data for enterprises by achieving insight faster thereby outperforming competitors. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210715795/X6-The-sixth-generation-of-EXA-Technology
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
A tale of scale & speed: How the US Navy is enabling software delivery from l...
IBM Systems Director
1. IBM Systems and Technology
White Paper
IBM Systems Director
Optimized and simplified management of IT infrastructures
2. 2 IBM Systems Director – Optimized and simplified management of IT infrastructures
The priority for
administrators is to
provide IT resources
and services when and
where they’re needed.
The question is, how?
3. Systems and Technology 3
Contents Three key issues confront IT administrators:
4 Productivity: the leading concern of administrators • Productivity –Disparate and poorly integrated management
7 Cost control: doing more with less tools, a lack of visibility and insight that can enable proactive
management, an inability to effectively manage pools of
9 Maintaining service levels: the core task of management resources and complex, labor-intensive management processes
11 A flexible management platform that evolves combine to prevent managers from being as responsive and
with the business effective as they could be.
• Cost control – Server sprawl, siloed and inflexible systems
11 Bringing it all together and poor utilization contribute to infrastructure costs. The
complexity and inefficiency of management also drive up
operational costs.
For most IT managers today, “overstretched” is an under- • Service level requirements – The same issues that hurt
statement. They are practically drowning in work, putting productivity and drive up costs also impact service levels.
in long hours performing mundane, repetitive tasks across Managers are challenged to find ways to meet the expecta-
disparate platforms. With so much effort going into just tions of their stakeholders faster, better and more simply.
keeping things running, it should come as no surprise that
today, 66 percent of IT budgets are allocated to maintenance.1 It’s not easy to get past these challenges, with stagnant budgets
and a steady stream of new demands, like the increasing use
The typical infrastructure is overly complex, poorly integrated of analytics or the rapid rollout of new products and services.
and underutilized. It’s almost impossible to know precisely Fortunately, there is a way to ease the load on administrators,
what the status of all systems is at any given time. Diverse one that addresses key management issues from productivity
platforms mean multiple, overlapping management tools and improvement to meeting service level requirements – while
processes, which hurt productivity. Deploying resources to also increasing business agility. It’s about a smarter approach
meet service demands can be complicated and inefficient, to computing built around an optimized, centrally managed,
which drives cost up. The effective operation of such an highly automated infrastructure. It’s a way to provide IT that
environment is difficult at best. adapts to the business, rather than forcing the business to adapt
to the infrastructure.
4. 4 IBM Systems Director – Optimized and simplified management of IT infrastructures
With such an approach, the business has the flexibility to multiple layers of management platforms and tools, enabling
easily deploy and manage both physical and virtual infra- faster and more flexible deployment of new applications and
structures – servers, storage, networks, applications – using workloads. A fully integrated solution, Systems Director can
systems tuned for their workloads to ensure peak perform- reduce the cost of administration by as much as 35 percent 2
ance and efficiency. A well-managed, flexible and robust while simplifying tasks and improving service levels.
infrastructure can make critical applications and information
more available, reducing both planned downtime and The Systems Director story is centered on the daily life of the
unexpected outages, and increasing service levels. It also IT manager. This IT professional is under constant pressure to
forms the basis for the deployment of cloud services, which do more with less, be more responsive, increase performance
further enhance business agility and IT effectiveness. and deliver IT services more reliably. Productivity, cost and
service levels – these are the real-world management issues that
Management is the backbone of this infrastructure, enabling Systems Director was built to handle. To illustrate how this
effective and efficient administration of all IT resources powerful management platform can address these constant
in a centralized, coordinated way. Virtualization is its founda- challenges, we’ll look at IBM Systems Director from several
tion, enabling systems that can be treated as flexible resource different angles.
pools that make it simpler and faster to get the right resources
in place to serve the needs of the business. Yet, without Productivity: the leading concern
robust management, virtualization cannot fully deliver on of administrators
this promise. Management is what allows the data center to The immediate priority for administrators has always been
be optimized. to ensure adequate capacity and provide IT resources and
services when and where they’re needed, efficiently and
The IBM Systems Software management portfolio is the reliably. The question is, how? In a typical data center,
integrating force, spanning the data center to bring visibility, administrators spend a lot of valuable time and human
automation and control to the infrastructure. The cornerstone resources on routine operations. Again and again they have
of the portfolio is IBM Systems Director, which provides a told us that productivity is their leading issue.
unified, “single pane of glass” platform for the management
of the entire heterogeneous infrastructure – multiple server There are many interconnected issues that impact productivity.
platforms from x86 to IBM POWER® and mainframe, as The sheer volume of work, its reliance on human interven-
well as storage and networking. Systems Director eliminates tion, the complexity of the management tasks, not knowing
what’s going on – and most especially the inefficiency of the
management tools – all combine to make it difficult to get the
job done.
5. Systems and Technology 5
To see why maintaining productivity is such a challenge, Productivity is affected by much more than labor-intensive,
consider something as simple as data backup. At B C Jindal inefficient processes. The complexity of management is a major
Group, a leading Indian business conglomerate, this routine factor. A heterogeneous infrastructure usually means multiple
process was having far-reaching effects on the business. tools and management processes. A task like making sure all
Systems were being taken offline, which hurt availability. servers have the correct operating system patches installed is
Valuable processing power was being consumed for backup simple in itself, but inefficient if it has to be done manually for
when it could have been used to run useful workloads. many platforms. Administrators have to locate each machine,
check its status, reassign its workload, take it offline, run the
From the management point of view, though, the biggest issue patch, reboot and check the server, then return it to service.
was how much effort it took. Four people were employed to Multiply this by dozens or even hundreds of servers, and in a
start, monitor and check the success of each manual backup mixed environment, a separate set of management utilities will
for 30 servers of various kinds, with a full backup requiring as be needed for each platform.
much as five hours – a tremendous cost in terms of human
capital, which carries significant implications for the systems IBM Systems Director takes a different approach, providing
management and staffing resources. a “single pane of glass” that combines management func-
tions for all IT assets into a central console, with automated
Now, a combination of automated IBM Systems Software discovery, monitoring and management of assets and work-
data management and IBM System Storage® hardware has loads. A real-time, dashboard view yields insight that helps the
reduced the time by half, achieved a 66 percent reduction in administrator allocate resources more effectively and manage
storage requirements and made fully automated data backup proactively instead of reactively.
part of the business-as-usual daily workflow. B C Jindal has
been able to save at least one full-time employee equivalent Rather than burdening IT managers with multiple screens,
as a result, freeing its staff to work on more urgent tasks. interfaces and processes from different vendors, Systems
The infrastructure as a whole is now so easy to operate that Director brings it all together in one place, with one login.
Jindal now runs the entire enterprise with a single manager. The same platform, energy and image management tools can
be used across the entire heterogeneous IBM infrastructure,
from System x ® to IBM POWER and other operating
environments like Linux ® on IBM System z.
6. 6 IBM Systems Director – Optimized and simplified management of IT infrastructures
With a single management layer instead of many, produc- Systems Director makes key management tasks more
tivity is increased, the task load is simplified, the need for efficient through automation that makes better use of the IT
extensive training is eliminated and the chance for human manager’s time. In a virtualized infrastructure, for instance,
error is lessened. The overall benefit is a marked simplifica- provisioning a new workload is a frequently recurring task that
tion and streamlining of the management task flow. Systems takes up valuable time. Systems Director allows the process
Director does this through a combination of more effective, to be automated using a library of preconfigured system
consolidated functionality and usability and extensive images. By reducing manual intervention, the server goes
automation. Together, these can increase staff productivity online sooner and the manager spends less time on the task.
by up to 20 percent.3 That means faster time-to-value and greater business agility.
The productivity improvements made possible by Systems Using Systems Director, IT resources can be more closely
Director can have a major impact on the business as a aligned with the business. For example, a line-of-business
whole. GHY International, a customs brokerage services manager can launch a data analysis and have the capacity
provider based in Winnipeg, Canada, has a lean IT depart- provisioned automatically. With no direct involvement at
ment with four staff. Those professionals had been spending all, the cost of management goes down and staff productivity
over 90 percent of their time on server management and basic rises. And the IT administrator can spend more time on
administration. With a virtualized IBM infrastructure and value-added work, like the deployment of new servers and
Systems Director, that workload is now on the order of five resources, new applications, new services and the develop-
percent. According to Nigel Fortilage, Vice President of IT ment of strategic projects for the company.
and CIO at GHY International, “The effect on productivity
was astounding because it allowed us to concentrate on new The same automated management processes that increase
services to support GHY’s business strategy. We were able to productivity also help reduce risk. With less human
add hundreds of thousands of dollars of value to the business intervention and fewer layers of management, there is less
as a result.” chance for error. The image library that makes resource
allocation so efficient, for example, also helps to ensure that
server deployment is done correctly. Once the configurations
are set, there is no need for the manager to intervene.
7. Systems and Technology 7
Cost control: doing more with less Focusing only on technology to reduce costs, however, is only
After productivity, the second major concern for IT a partial solution; it must be managed well to deliver savings.
managers is a clear mandate to meet capacity and performance The United Kingdom’s City and County Healthcare Group
demands without increasing spending. Many budgets learned this lesson with its old infrastructure, which spread
remain at 2005 levels,4 while other firms are pulling back on servers among a small number of branch offices, all connected
spending. Forrester Research projections show decreases in to central systems at the head office. It was relatively low cost
operating expenditures of 36 percent, and capital expenditures from an infrastructure standpoint, but it had a very high
of 32 percent.5 management overhead. A consolidated, cloud-based data center
was established with IBM Systems Director running on all
At the same time, service level requirements are increasing. servers. Achieving a single view and a centralized, remote point
According to IDC,6 in 2011 the amount of information of control has made the group administrators’ tasks far easier,
created and replicated will exceed 1.8 zettabytes – 1.8 trillion allowing them to be more proactive, responsive and efficient,
gigabytes – a nine-fold increase in just five years. Between 2007 while still being cost-effective.
and 2010, digital data grew tenfold, and 90 percent of that
information is unstructured – requiring significant effort to Knowing precisely which assets are likely to be impacted by
understand and analyze. These factors are driving a vicious a new business initiative can also allow the administrator to
cycle in the data center. Inflexible IT is unable to respond to plan ahead rather than manage reactively. By knowing its
the new demands, requiring more investment and more server true requirements at all times thanks to close monitoring
sprawl. Costs – for equipment, power and cooling – soar, and with Systems Director, B C Jindal has been able to leverage
management becomes more complex. virtualization to upgrade its infrastructure in exact step with
business demands. The new infrastructure is so well utilized
With many companies not allowing IT spending to grow, that the company has been able to reduce the number of
administrators are looking for ways to ensure adequate servers it needs to buy – thus reducing its predicted capital
capacity and deliver services within the limits of strict budget expenditure by 50 percent.
constraints. A smarter computing infrastructure addresses
these issues by making better use of IT assets and through the
cost savings made possible by more effective management.
Reducing the time and effort spent on administration yields
considerable operational cost savings, while improving
flexibility, availability and utilization allows capital spending
to be deferred or even avoided entirely.
8. 8 IBM Systems Director – Optimized and simplified management of IT infrastructures
Another way that companies are cutting costs is by physically By providing greater visibility and insight into asset use,
reducing the size of the infrastructure. Fewer servers mean along with the ability to easily build resource pools to
less capital cost, lower license fees and less power and cooling. support dynamic workloads, Systems Director allows
It also means less maintenance and management to begin administrators to manage IT resource utilization far more
with, which allows staff to engage in more productive activities. effectively. The result is a more streamlined, less costly
Adding Systems Director to the mix cuts the cost of admin- and less complex infrastructure.
istration still further.
Systems Director’s ability to manage across platforms from
CodornÍu, Spain’s leading producer of sparkling wine, had a blade to mainframe, as well as storage and networking, has
mix of servers and miscellaneous storage systems that was important implications for increasing the cost-effectiveness
vulnerable to outages and manually managed at a very high of IT. Knowing where workloads are running and how they’re
cost. Introducing new services and applications was slow and performing by monitoring through the Systems Director
required the purchase of more servers, which then had to be console can help improve service and utilization. With the
configured and deployed. A cloud infrastructure managed by insight provided by Systems Director, workloads can be shifted
IBM Systems Director has cut administration costs in half and to the most suitable platform and assets reallocated remotely,
allowed the company to shrink its data center by 70 percent – even automatically if required. That optimizes the use of IT
while increasing the availability of critical SAP systems and assets and allows the data center to be smaller, which produces
data. CodornÍu was actually able to both improve service levels a cascade of cost savings – less cost for power, floor space,
and cut costs without making compromises. cooling and server licensing.
Managing virtualized systems as a cloud allows administrators Systems Director also allows direct reduction of energy use
to add scale without adding complexity. It reverses the vicious through hardware control. Using IBM Systems Director Active
cycle of server sprawl, creating a virtuous cycle that allows Energy Manager, managers can monitor the power consump-
the business to effectively double its capacity for IT service tion and temperature of individual system components – and
on a flat budget by dynamically adjusting workloads among even control them. CPU performance and power consumption
all available resources. Systems Director is the key to this can be “capped,” for example, to reduce current draw. Active
kind of improvement. IBM Systems Director makes it simpler Energy Manager can also identify temperature and power
to deploy, manage and maintain virtualized assets – servers, usage issues, allowing administrators to proactively address
storage and networks – so a new physical infrastructure does them to reduce cooling requirements and improve reliability.
not have to be purchased to meet increasing service demands. New York utility Consolidated Edison is putting this capability
to good use by teaming with IBM to help its customers build
more energy-efficient data centers. By identifying energy issues
using Active Energy Manager and leveraging virtualization
technology to reduce power consumption, some customers are
seeing savings of 40 percent or more.
9. Systems and Technology 9
Maintaining service levels: the core task
How can I become more How can I effectively How can I meet service
of management efficient in performing manage resources level agreements with
The one thing that IT managers must stay focused on above basic management and deployed in the Cloud? limited resources?
maintenance tasks?
all else is delivery of services. Productivity and resource How do I visualize health How do I rapidly install,
constraints are very real concerns, but keeping the systems How can I proactively and status? configure, deploy and
manage, troubleshoot provision resources?
online, protected and performing is the fundamental goal and maintain?
of all that the administrator does.
In the current competitive environment, corporate leaders
are pushing for increased business agility, and it’s up to
Server Increasing Agility
IT managers to enable it in addition to all of their other tasks.
Administrators have to maintain the infrastructure, but Storage Network
Consolidate Manage Automate Optimize
Resources Workloads Processes Delivery
they can’t let that get in the way of meeting service level
requirements.
As shown in Figure 1, even with a smarter computing
infrastructure, management challenges remain. Administrators
still need to provide service as reliably and cost-effectively as What workloads are How can I improve
running and how are How can I reduce mistakes? resource utilization?
possible. The difference is that they now need to do it more they performing?
flexibly and efficiently than ever. How energy efficient is my IT? How do I manage server
How can I meet service sprawl?
level agreements with How can I manage
Old management methods – planning weeks or months in limited resources? multiple platforms? What’s attached to my
infrastructure?
advance, purchasing and installing new servers, and manually
managing workloads and processes – simply cannot keep
Figure 1: IBM Systems Director creates a vital link between the daily reality
up with today’s business needs. Managers now work in an of IT management and the strategic needs of the business. It allows IT
environment where requirements change minute by minute. professionals to respond to the organization’s need for improved service
delivery in a way that conventional management platforms cannot.
By linking management tasks together and automating them,
Systems Director allows managers to focus on managing
workloads and meeting service level agreements.
10. 10 IBM Systems Director – Optimized and simplified management of IT infrastructures
This advanced workload management can radically change an application to crash, or a network traffic bottleneck being
how IT services are consumed. The Chinese city of Wuxi, caused by a new remote backup initiative. By helping managers
for example, has deployed a shared cloud environment – the understand the impact of resource changes and new work-
Wuxi Cloud Center – and opened it up to the 150 companies loads, Systems Director provides insights that allow these
that occupy the city’s New Town Science and Education issues to be avoided completely,
Industrial Park. Each business has, in effect, access to an
enterprise-class data center without having to tie up capital Achieving timely insight is also essential to recovery efforts.
in hardware. Centralized management of the environment If a manager can be alerted of a server crash anytime, any-
is what makes the pay-as-you-use business model work. where, he can respond immediately (and even address the issue
remotely through the Systems Director console) to minimize
The control provided by Systems Director maximizes the impact on the business.
the efficient use of the IT infrastructure. Management of
servers, storage and networks becomes automated and Automated monitoring can allow more proactive management
transparent, allowing the infrastructure to adapt rapidly to and keep systems running. For example, California’s Antelope
new workload demands. This means that resources can be Valley Hospital had always run its data center reactively,
deployed more quickly for faster time-to-market, a capability in break-fix mode. A week after installing Systems Director,
that benefits China Telecom’s Jiangxi Subsidiary. A shared- administrators were alerted that a RAM module in one of its
services approach, enabled through automated management, servers was going bad. The part was replaced before it failed
has given the company a more fluid and flexible business and the system stayed online, with absolutely no impact on
model. Developing a new business application had taken the hospital community.
three to four months; now it can be done in two or three
days. Along the way, hardware utilization has gone up by The visibility provided by Systems Director also helps
50 percent, allowing the company to make the most of its ensure long-term availability by giving managers the ability
IT investments and avoid additional capital expenses. to plan better for growth. For example, historical workload
data can be analyzed to make future predictions about when
The automated discovery, reporting, monitoring and remote infrastructure assets will approach the limits of their capacity.
management features of Systems Director also play an The infrastructure can then be extended proactively rather
important role in maintaining quality of service. The typical than reacting to a shortage of resources. This kind of insight
IT infrastructure is a complex construct, with many comp- is virtually impossible to achieve without a consolidated view
onents and dependencies. Approximately 60 percent of of systems.
infrastructure issues occur because of changes in the environ-
ment – such as a system software patch unexpectedly causing
11. Systems and Technology 11
A flexible management platform that IBM is also enhancing the capabilities of its hardware
evolves with the business offerings to complement this smarter approach to computing,
The component-based architecture of IBM Systems Director by extending the virtualization technology built into IBM
provides fully integrated monitoring and management of POWER to other IBM platforms, including System x and
heterogeneous IBM infrastructure environments, delivered System z, for example. This makes it simpler to deploy a
through the core “single pane of glass” platform and associated consolidated, virtualized infrastructure that is ideally suited
plug-ins that integrate seamlessly with third-party for the workloads it runs.
management tools.
Bringing it all together
The core components include a console and management For IT managers, a smarter approach to computing takes more
server with intelligent “agents” that allow the automated than an advanced infrastructure. The ability to better manage
discovery, monitoring and management of both physical information and systems – to become more productive, save
and virtual resources. Plug-ins such as IBM Systems Director money and drive positive business outcomes – is all-important.
VMControl,TM Active Energy Manager, Network Control
and Storage Control extend the base functions, providing IBM Systems Director provides the essential bridge between
capabilities ranging from simplified, automatic virtual image the daily reality of the IT manager and the strategic goals
management to the direct monitoring and control of hardware of the organization. Systems Director brings simplification to
components to control energy usage. These capabilities can be IT management, which means faster time-to-value, increased
complemented by IBM Tivoli,® which acts as a “manager of productivity and reduced cost. It streamlines management,
managers” to extend the benefits of centralized management allowing the business to make the most of its infrastructure –
across multivendor environments. reducing complexity, improving performance and responsive-
ness, and enabling scalability without compromise.
The platform is constantly being updated to improve
its effectiveness and usability, and to stay in lockstep with By bringing together virtualization, visibility, control and
emerging IT management needs and technologies. automation to yield a new, streamlined and optimized way
IBM Systems Director VMControl, for example, works of doing business, IBM allows smarter computing to drive
with all hypervisors, including the rapidly emerging, open- business transformation – and success on a smarter planet.
source KVM, as well as established ones like VMWare ESXi,
IBM z/VM® and IBM PowerVM.® Systems Director Find out more
reflects the IBM commitment to customer choice, helping To learn more about how IBM Systems Director and other
to promote flexibility. offerings in the IBM Systems Software portfolio can transform
IT management, contact your IBM representative or visit us at:
ibm.com/systems/software/director
ibm.com/systems/software