The document discusses common frustrations within organizations such as inefficient processes, outdated systems and technology, lack of workflow and collaboration, and data overload without meaningful information. It then summarizes that eBMS helps eliminate these frustrations across multiple solutions and functions by providing a customizable web-based platform to automate and improve organizational processes. The platform offers features such as scalability, customizable interfaces, flexible workflows, management dashboards, data drilling and automated business rules to help clients become better organized and drive desired outcomes.