SlideShare a Scribd company logo
Group Influences on Consumer Behavior
Snapshot
• Yum! Brands Inc. is the parent company of:




• Recognized as a leader in international retail development
• Sept. 2011 – opened more international locations & sold:



• CEO David Novak, added the sign(!) to bring a sense of fun
  to the company’s image.
Advertising & Marketing Analysis




        How different types of social groups play an
        important role in the success of Yum Brands?
Unthink KFC Campaign




Informational influence (chefs as endorsers)

Targeted health – conscious individuals or groups

Oprah promoted the free meal (stimulation)
“Live Mas to Win Mas” campaign

 Consumption subculture (shared commitment):
  Taco Bell fans Instagram (iPhone app) photos
  went viral
 Followed by TV ad, QR codes on boxes
  and augmented reality
 Brand community Sponsorship through
The “Settle” Campaign
 Offers customization to suit anyone’s taste
 “America's favorite pizza” to "Your Pizza Hut”




 Shares real – life situations and people (not celebrities)
 Promotes social interactions either online or offline
 Targets primary groups (friends, families) and secondary
  groups (coworkers, club members) who are budget –
  conscious consumers
Were they effective?

• “$10 Any pizza, size, topping” promotion is
  still going on since 2010
• Social tie: Pizza Hut connects Pandora
  (iPhone app) users to the brand
• Online community created the “trend”
  that led to Taco Bell’s “#LiveMasContest”
• Bar code campaign got almost half million
  of scans (6 weeks)
• Sampling of the grilled Chicken’s created positive (buzz)
  and negative outcomes (profit loss)
Sources
                                      http://www.yum.com/company/

            http://adweek.com/news/advertising-branding/martin-gets-personal-pizza-hut-101507

      http://www.mobilecommercedaily.com/pizza-hut-serves-up-mobile-deals-via-targeted-ad-campaign

                      http://www.mobilemarketer.com/cms/news/content/13959.html

                        https://www.facebook.com/tacobell/app_355198561221417

                http://www.mobilemarketer.com/cms/news/software-technology/12346.html

                  http://nrn.com/latest-headlines/yum-aims-double-international-expansion

                 http://www.businessweek.com/articles/2012-03-29/kfcs-big-game-of-chicken

                http://www.adweek.com/adfreak/new-kfc-ads-give-us-lot-unthink-about-14288

http://abcnews.go.com/WN/kfc-franchise-owners-cry-foul-focus-grilled-chicken/story?id=11420556#.ULin2WdyJIU
Project of:


Christina Salacup
     @ihearttrends



   All Rights Reserved 2012

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Yum! Brands Inc. on Consumer Behavior

  • 1. Group Influences on Consumer Behavior
  • 2. Snapshot • Yum! Brands Inc. is the parent company of: • Recognized as a leader in international retail development • Sept. 2011 – opened more international locations & sold: • CEO David Novak, added the sign(!) to bring a sense of fun to the company’s image.
  • 3. Advertising & Marketing Analysis How different types of social groups play an important role in the success of Yum Brands?
  • 4. Unthink KFC Campaign Informational influence (chefs as endorsers) Targeted health – conscious individuals or groups Oprah promoted the free meal (stimulation)
  • 5. “Live Mas to Win Mas” campaign  Consumption subculture (shared commitment): Taco Bell fans Instagram (iPhone app) photos went viral  Followed by TV ad, QR codes on boxes and augmented reality  Brand community Sponsorship through
  • 6. The “Settle” Campaign  Offers customization to suit anyone’s taste  “America's favorite pizza” to "Your Pizza Hut”  Shares real – life situations and people (not celebrities)  Promotes social interactions either online or offline  Targets primary groups (friends, families) and secondary groups (coworkers, club members) who are budget – conscious consumers
  • 7. Were they effective? • “$10 Any pizza, size, topping” promotion is still going on since 2010 • Social tie: Pizza Hut connects Pandora (iPhone app) users to the brand • Online community created the “trend” that led to Taco Bell’s “#LiveMasContest” • Bar code campaign got almost half million of scans (6 weeks) • Sampling of the grilled Chicken’s created positive (buzz) and negative outcomes (profit loss)
  • 8. Sources http://www.yum.com/company/ http://adweek.com/news/advertising-branding/martin-gets-personal-pizza-hut-101507 http://www.mobilecommercedaily.com/pizza-hut-serves-up-mobile-deals-via-targeted-ad-campaign http://www.mobilemarketer.com/cms/news/content/13959.html https://www.facebook.com/tacobell/app_355198561221417 http://www.mobilemarketer.com/cms/news/software-technology/12346.html http://nrn.com/latest-headlines/yum-aims-double-international-expansion http://www.businessweek.com/articles/2012-03-29/kfcs-big-game-of-chicken http://www.adweek.com/adfreak/new-kfc-ads-give-us-lot-unthink-about-14288 http://abcnews.go.com/WN/kfc-franchise-owners-cry-foul-focus-grilled-chicken/story?id=11420556#.ULin2WdyJIU
  • 9. Project of: Christina Salacup @ihearttrends All Rights Reserved 2012