84. VALUES – JUDGMENTS ATTITUDE MOTIVES – ETHICS - BELIEFS The Iceberg phenomena is also applicable to human beings … IMPACT BEHAVIOUR KNOWLEDGE & SKILLS UNKNOWN TO OTHERS 90 % KNOWN TO OTHERS 10 %
87. WHAT MAKES YOUR LIFE 100% … = = = = 82 96 98 100 Let each letter of the alphabetic has a value equals to it sequence of the alphabetical order: 1 A 2 B 3 C 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 Z Y X W V U T S R Q P O N M L K J I H G F E D 1 A 20 T 20 T 5 4 21 20 9 E D U T I 11 K 14 N 15 O 5 7 4 5 12 23 E G D E L W 8 H 1 A 18 R 11 18 15 23 4 K R O W D 19 S 11 K 9 I 19 12 12 S L L
88. Attitude impact behaviour The can do attitude Emotions are contagious Attitude makes your life 100% Remember
110. Hmmm … what a fantastic tool !! Canada dry communication effect Ripple effect (forwarded to who?) Don’t hide behind them Time saver or eater ! No typos
111.
112. Why? How? Decision Communication Discussion Be prepared Be on time Be active Follow-up Meetings
113. Company specific but … Factual Short (Bullet points) Immediately Chosen distribution Reports How?