SlideShare a Scribd company logo
• There are about 559 million Spanish
speakers in the world.
• Spanish is the primary language of 20
countries.
• That makes it the second most
spoken language in the world.
• The U.S. is the 2nd largest Spanish-speaking nation in the world.
• It currently has between 38 to 41 million Spanish speakers—more than Spain!
• By 2050, that number may well reach 132.8 million.
• When you speak someone’s
native language, you
develop an instant
connection with them.
• You put them at ease and
let them know you care
about their business.
• That satisfies your
customers, encourages
repeat visitors, and
improves your brand image.
• Why limit your market to
one language group or even
one geographic location?
• Expand into large and
lucrative markets simply by
communicating with
customers in their native
language—no new ad
campaigns required.
• Competing against
businesses that use a
Spanish answering service?
You’ll lose market share if
you don’t get onboard.
• What happens when you answer calls in only one language?
• You miss critical information.
• You lose customers.
• You get slow call turnaround.
• Minor complaints can quickly turn into major problems.
• You’ll forego plenty of sales opportunities and referrals.
• Whether you’re a small retail
outlet or a major B2B brand,
using a full-time, answering
service in Spanish will help you:
• Improve your credibility
• Appear more professional
• Boost your brand image
• Increase sales and
satisfaction numbers
• When you hire bilingual
receptionists yourself, you have to:
• Examine them for proficiency in
both languages
• Pay them competitive wages
and benefits
• Ensure there are enough
bilingual operators to handle
call volume
• Hire them around the clock to
catch every call
• Skip the costs and hassle by outsourcing the
job to a dedicated bilingual answering service.
• You get incredible service, rather than a
handful of new employees.
• 24/7 service means you never miss a call.
• That means fewer things to worry about, and
more time to focus on your core mission.
AnswerMTI offers 24/7 bilingual telephone answering services to businesses both
big and small around the nation. Our dedicated operators speak fluent English
and Spanish, so you never have to worry about losing market share. Rest easy
knowing your calls are getting answered even on nights, weekends, and holidays.
We’re open all the time so you don’t have to be! Visit AnswerMTI.com today!
• http://www.cervantes.es/default.htm
• https://www.ethnologue.com/statistics
/size
• http://nypost.com/2015/06/29/us-has-
more-spanish-speakers-than-spain/
• https://www.census.gov/newsroom/fac
ts-for-features/2015/cb15-ff18.html
• http://www.destinationcrm.com/Article
s/Web-Exclusives/Viewpoints/Drive-
Customer-Satisfaction-and-Loyalty-by-
Speaking-the-Same-Language(s)-
86368.aspx
• http://www.pewresearch.org/fact-
tank/2013/08/13/spanish-is-the-most-
spoken-non-english-language-in-u-s-
homes-even-among-non-hispanics/

More Related Content

Recently uploaded

Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Dubai Multi Commodity Centre
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
zukhrafshabbir
 

Recently uploaded (20)

The Ultimate Guide to IPTV App Development Process_ Step-By-Step Instructions
The Ultimate Guide to IPTV App Development Process_ Step-By-Step InstructionsThe Ultimate Guide to IPTV App Development Process_ Step-By-Step Instructions
The Ultimate Guide to IPTV App Development Process_ Step-By-Step Instructions
 
Did Paul Haggis Ever Win an Oscar for Best Filmmaker
Did Paul Haggis Ever Win an Oscar for Best FilmmakerDid Paul Haggis Ever Win an Oscar for Best Filmmaker
Did Paul Haggis Ever Win an Oscar for Best Filmmaker
 
Unleash Data Power with EnFuse Solutions' Comprehensive Data Management Servi...
Unleash Data Power with EnFuse Solutions' Comprehensive Data Management Servi...Unleash Data Power with EnFuse Solutions' Comprehensive Data Management Servi...
Unleash Data Power with EnFuse Solutions' Comprehensive Data Management Servi...
 
transform-your-business-with-cutting-edge-inventory-management-and-3pl-integr...
transform-your-business-with-cutting-edge-inventory-management-and-3pl-integr...transform-your-business-with-cutting-edge-inventory-management-and-3pl-integr...
transform-your-business-with-cutting-edge-inventory-management-and-3pl-integr...
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
 
Hyundai capital 2024 1quarter Earnings release
Hyundai capital 2024 1quarter Earnings releaseHyundai capital 2024 1quarter Earnings release
Hyundai capital 2024 1quarter Earnings release
 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
 
Event Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridEvent Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybrid
 
zidauu _business communication.pptx /pdf
zidauu _business  communication.pptx /pdfzidauu _business  communication.pptx /pdf
zidauu _business communication.pptx /pdf
 
New Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9loNew Product Development.kjiy7ggbfdsddggo9lo
New Product Development.kjiy7ggbfdsddggo9lo
 
Potato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdfPotato Flakes Manufacturing Plant Project Report.pdf
Potato Flakes Manufacturing Plant Project Report.pdf
 
Salesforce in Life Sciences - Best Ways to Leverage The CRM for Clinical Trials
Salesforce in Life Sciences - Best Ways to Leverage The CRM for Clinical TrialsSalesforce in Life Sciences - Best Ways to Leverage The CRM for Clinical Trials
Salesforce in Life Sciences - Best Ways to Leverage The CRM for Clinical Trials
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
 
FEXLE- Salesforce Field Service Lightning
FEXLE- Salesforce Field Service LightningFEXLE- Salesforce Field Service Lightning
FEXLE- Salesforce Field Service Lightning
 
IPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best ServiceIPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best Service
 
sales plan presentation by mckinsey alum
sales plan presentation by mckinsey alumsales plan presentation by mckinsey alum
sales plan presentation by mckinsey alum
 
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | ShajaraLuxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
 
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdfMatt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
Matt Conway - Attorney - A Knowledgeable Professional - Kentucky.pdf
 
12 Conversion Rate Optimization Strategies for Ecommerce Websites.pdf
12 Conversion Rate Optimization Strategies for Ecommerce Websites.pdf12 Conversion Rate Optimization Strategies for Ecommerce Websites.pdf
12 Conversion Rate Optimization Strategies for Ecommerce Websites.pdf
 

Featured

Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Saba Software
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming Language
Simplilearn
 

Featured (20)

How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 
12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work12 Ways to Increase Your Influence at Work
12 Ways to Increase Your Influence at Work
 
ChatGPT webinar slides
ChatGPT webinar slidesChatGPT webinar slides
ChatGPT webinar slides
 
More than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike RoutesMore than Just Lines on a Map: Best Practices for U.S Bike Routes
More than Just Lines on a Map: Best Practices for U.S Bike Routes
 
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
 
Barbie - Brand Strategy Presentation
Barbie - Brand Strategy PresentationBarbie - Brand Strategy Presentation
Barbie - Brand Strategy Presentation
 
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellGood Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
 
Introduction to C Programming Language
Introduction to C Programming LanguageIntroduction to C Programming Language
Introduction to C Programming Language
 

Yes you really do need a bilingual answering service here's why

  • 1.
  • 2. • There are about 559 million Spanish speakers in the world. • Spanish is the primary language of 20 countries. • That makes it the second most spoken language in the world.
  • 3. • The U.S. is the 2nd largest Spanish-speaking nation in the world. • It currently has between 38 to 41 million Spanish speakers—more than Spain! • By 2050, that number may well reach 132.8 million.
  • 4. • When you speak someone’s native language, you develop an instant connection with them. • You put them at ease and let them know you care about their business. • That satisfies your customers, encourages repeat visitors, and improves your brand image.
  • 5. • Why limit your market to one language group or even one geographic location? • Expand into large and lucrative markets simply by communicating with customers in their native language—no new ad campaigns required. • Competing against businesses that use a Spanish answering service? You’ll lose market share if you don’t get onboard.
  • 6. • What happens when you answer calls in only one language? • You miss critical information. • You lose customers. • You get slow call turnaround. • Minor complaints can quickly turn into major problems. • You’ll forego plenty of sales opportunities and referrals.
  • 7. • Whether you’re a small retail outlet or a major B2B brand, using a full-time, answering service in Spanish will help you: • Improve your credibility • Appear more professional • Boost your brand image • Increase sales and satisfaction numbers
  • 8. • When you hire bilingual receptionists yourself, you have to: • Examine them for proficiency in both languages • Pay them competitive wages and benefits • Ensure there are enough bilingual operators to handle call volume • Hire them around the clock to catch every call
  • 9. • Skip the costs and hassle by outsourcing the job to a dedicated bilingual answering service. • You get incredible service, rather than a handful of new employees. • 24/7 service means you never miss a call. • That means fewer things to worry about, and more time to focus on your core mission.
  • 10. AnswerMTI offers 24/7 bilingual telephone answering services to businesses both big and small around the nation. Our dedicated operators speak fluent English and Spanish, so you never have to worry about losing market share. Rest easy knowing your calls are getting answered even on nights, weekends, and holidays. We’re open all the time so you don’t have to be! Visit AnswerMTI.com today!
  • 11. • http://www.cervantes.es/default.htm • https://www.ethnologue.com/statistics /size • http://nypost.com/2015/06/29/us-has- more-spanish-speakers-than-spain/ • https://www.census.gov/newsroom/fac ts-for-features/2015/cb15-ff18.html • http://www.destinationcrm.com/Article s/Web-Exclusives/Viewpoints/Drive- Customer-Satisfaction-and-Loyalty-by- Speaking-the-Same-Language(s)- 86368.aspx • http://www.pewresearch.org/fact- tank/2013/08/13/spanish-is-the-most- spoken-non-english-language-in-u-s- homes-even-among-non-hispanics/