About Mohammad Abdallah, I am:
1. motivated.
2. I have very good ability.
3. I have very good communication skills.
4. I'm very good listener.
5. I love to give solutions to the people who I live and work with.
Highly accomplished management professional with proven expertise in operations, workforce management, client interaction/support, service and support in the outsourcing industry, an effective people manager with great ability to motivate people and teams to achieve performance goals and productivity metrics
An intuitive visionary adept at re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. Demonstrated proficiency in:
• Performance Management/ Process Improvement
• Program and Policy Implementation
• Developing teams for professional growth
• Communication and Emotional Intelligence
• Business implementation and Transition
About Mohammad Abdallah, I am:
1. motivated.
2. I have very good ability.
3. I have very good communication skills.
4. I'm very good listener.
5. I love to give solutions to the people who I live and work with.
Highly accomplished management professional with proven expertise in operations, workforce management, client interaction/support, service and support in the outsourcing industry, an effective people manager with great ability to motivate people and teams to achieve performance goals and productivity metrics
An intuitive visionary adept at re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. Demonstrated proficiency in:
• Performance Management/ Process Improvement
• Program and Policy Implementation
• Developing teams for professional growth
• Communication and Emotional Intelligence
• Business implementation and Transition
La semaine dernière, je vous dévoilais les origines improbables de la fête des amoureux. Cette semaine, comme je suis trop sympa, je vous emmène à travers le monde voir un peu comment ça se passe ailleurs. Je vous préviens, y’a du dossier.
El Programa de Planeación Ambiental y ConservaciónGabriela Velasco
El Programa de Planeación Ambiental y Conservación se enfoca a conocer, investigar, y monitorear los efectos de transformación de los ecosistemas como resultado de la actividad humana.
La gestion des données au service de la performance énergétique de l’industrieTanguy Mathon
Conférence Pollutec 2016, animée par Tanguy Mathon, Directeur de blu.e by ENGIE.
Issue de la démarche innovation du groupe ENGIE, blu.e propose des solutions numériques aux industriels pour la gestion et l’optimisation de l’énergie.
blu.e collecte et analyse en continu des milliers de données pour proposer des réglages précis aux usines dans l’objectif de maximiser leur performance énergétique, avec l’appui de son réseau d’experts.
I have the insight and experience to derive business excellence and thus, making a positive difference (but not restricted) in fields of Portfolio Management, Risk Management, Strategy Planning & Implementation, Channel Partner Management, Vendor Management, Setting up BPO, Organizing & Running BPO/Call centers, Process Trainings, Process Development, Recruitments & Selections, Audit Checks & Controls, Planning Rewards & Reorganization schemes for 12 years.
My primary area of expertise is Team Management, Customer Relationship Management, Strategy Planning as per the process requirements, Actively supporting the various internal department functions by constant exchange of feedback, I have good Leadership qualities, I have been Addressing Client, Vendor & customer issues in a timely manner with zero impact on process, Have been Establishing effective working relationship to maintain good relationship with the internal & external customers.
My experience in the corporate spectrum ranges from Bank / Financial Market / Service Industry / BPO
Dear Sir / Madam ,
I am submitting my resume for your favorable consideration for any Responsible post in your prestigious organization.
Few Words About Me :
I am Punctual, Honest, Reliable, Flexible, Young, Energetic, Good-Looking, Result Oriented, Team player, Cool, Well Behaved, Go-getter, Good Negotiator, Believe in Regular Follow up, Good Communicator, Positive Nature.
Hear I Enclose my Resume, makes me ideally suitable for your organization. I will prove myself if you grant me an opportunity.
Thanking you Waiting for positive reply.
Yours Sincerely,
YAKIN DOR
1. Yadu J
Mobile: +9743823007 E-Mail Id :yadurai_j@yahoo.co.in
1 | P a g e
Career Summary:
Total 10+ yearsof workexperience.
Possessover4 yearsof experienceinProcurement.
Possessover1 yearsof experienceinFinance &Accounts.
Possessover2 yearsof experiencein processingHome Loans.
Possessover1 yearsof experienceinOrdertoCash.
Educational Qualification
MBA (Finance) fromTASMAACPune Universityinthe Year 2007
BBM fromAPSCollege of Commerce inthe Year2002
Pre degree fromRVV College inthe Year1998
SSLC from National HighSchool 1996
Experience:-
Accenture : (Dec 2013 to Present)
Designation : SME (Subject Matter Expert)
Team : Customer Point of Contact
As a SME in the process, validating the process deliverables and helping the team members
by clarifying their queries and discuss the updates received in the daily calls with onshore
team.
As a backup to team lead, handling the issues and queries in the team in the absence of
Team lead.
Conductingthe crosstrainingsrequiredforthe team.
Running the team huddle on daily basis to ensure the team members are aware of the daily
targets and any procedure updates to ensure that the targets are met as per the client
requirement.
Keepingthe customerdatabase upto date.
Takingcare of customermaintenance contractrenewal ontime.
As a SubjectMatterExpert[S.M.E] inthe invoice processingrole,creatingandreportsanalyzingrole
Actingas a Single pointof contactfor Customeraccounts.
Validating Customer SIGNED LEGAL AGREEMENT and PURCHASE ORDERS. Creating/Booking and
approving hardware and annual annuity orders to recognize sales credit. Trigger invoices in the
csystemaftermatchingall termsand conditionsasperthe agreement.
2. Yadu J
Mobile: +9743823007 E-Mail Id :yadurai_j@yahoo.co.in
2 | P a g e
Responsible for providing entitlement of annual maintenance Contracts to Customers by
creating contracts, renewing the contracts, making changes to the customer database and
invoicingthe customersinOracle R12 (ERP).
Handlingweeklyconference call and providingthe updatestoaccountteamand customer.
AccrualsFile value,Matrix andalwaysensuredthe accuracylevel tobe maintained.
Preparing MIS reports like Revenue at risk, Backlog report and Pre-billing verification report.
Handling escalated customer queries and Disputes. Working with the Support Sales team to
ensure renewal quotationsoccurina timelymanner.
Develop and maintain effective relationships with internal and external customers in order to
manage informationandtimelyresolution of issues
Team National Australia Bank(nab): (Dec 2012 to Dec 2013)
Designation : Senior Process Associate
Team : Group Reporting & Inter-company
PerformingmismatchanalysisonEquityandInvestments.
ClearingMonthly,Quarterly,Half Yearly&YearlyValidationprocess.
PerformingCustom3Process.
Schedulingthe clientmeetingforall the regionsonmonthly,Quarterlyandyearlybasis.
Inter- company Legal Entity Analysis-:PerformingindepthLegal EntityanalysistoforCoE190 and
providingthe solutionwhere the problemandhow tofix the problem.
Inter –company Validations:- Performingendtoendprocesstoclear the Validation break.
PostingIntercompanyjournal relatestoP&LandBalance Sheet.
Reconciliationof Intercompanymismatches
National Australia Bank (NCIP) : (Sept 2011 to Dec2012)
1. Creationof ShoppingCart.
2. Educatingend usersandSuppliersaboutNoPONoPay process.
3. PerformingGoodsReceipting(Three wayMatch)
Allocatingdailyactivitiestoteammember andperformingqualitycheckondailybasis.
To helpTL with Monthlyreviewdatapresentation.
Updatingand maintainingof Dailyvolume andproductivitystatusinVM board.
Maintainingaccurate daily,monthlyreportandhelpingTeamLeadertopresentittoclient.
Daily reporting activity, maintaining daily productivity tracker, Breach tracker, Quality tracker
and followuponpendingInvoices.
Assisting, helping, training team member to complete the work and escalating to supervisor
aboutthe issue.
3. Yadu J
Mobile: +9743823007 E-Mail Id :yadurai_j@yahoo.co.in
3 | P a g e
Team Unilever : (June 2010 to Sept 2011)
Assisted Buying: Providing assistance to Unilever requestors to identify the qualified supplier, getting
the right supplier at right time and from the right place. Conducting market survey and providing
suppliersnecessarydetailstoUnileverrequestortoselectsuitable supplier.
Negotiating with supplier for fee rate and for standard terms and conditions of Unilever. Conducting,
reference check to all selected suppliers before empanelment, with all required supplier data presenting
to offshore team.
Contract management: Drafting, Reviewing and highlighting the critical clauses of the contract to
reduce the time of Expertise leads to approve the contract. Coordinating with supplier and Unilever
Expertise lead to get the Service Agreement, Non-Disclosure agreement signed by both the parties, Co-
ordinate with suppliers for Renewal of Contract, Contract Evaluation(revised rates, revised payment
term, including/removal of contract clauses), Termination of Contract. Preparing monthly report and
presentingittoUnileverExpertiseleads.
Vendor management: Conducting RFP, RFQ, releasing Purchase Order, sending contract for sign off
from suppliers and with Unilever shareholders, maintaining and uploading supplier details including
signed contract, service agreements, and statement of work, measuring the supplier performance,
consistency of the supplier in the market, uploading the supplier in SAP and ARIBA tool, also involved in
completingthe Goodsreceipting.
ProvidingspendAnalysisonmonthlybasistoUnileverExpertise lead.
Infinite Computer Solutions Pvt Ltd : (July2006 to Dec 2008)
Designation : Executive
Project : IBM
Lead the efforts for coordinating & scheduling interviews of selected candidates with IBM
managers.
Negotiation of rates and extend on the projects with candidates and with IBM managers and
buyers.
Requesting funds with IBM requester and co-coordinating with Vendors on Invoice & Follow up
withVendorsandsolvingthe queriestovendorsandupdatingfundsinfundsinOracle app11i.
ConductingCriminal BackgroundCheckforthe selectedcandidates.
HandlingIBMAuditrelateddocuments[i.e.,CBC,ACKN, Wage Stub&I-9 documents]
4. Yadu J
Mobile: +9743823007 E-Mail Id :yadurai_j@yahoo.co.in
4 | P a g e
Standard Chartered Finance Ltd : (May 2004 to July 2006)
Designation : Sales Executive (Home Loans)
Heavycall volume of phone salesandcustomerservice
In-depthknowledgeofallproductsandprocedures
AchievinggivenTarget.
Market Survey.
GeneratingleadsTroughbuildersdevelopers,Coldcalling,&alsofromBank.
ProvidingCustomersatisfaction.
ComputerSkills:MS-Office (Word,Excel,Powerpoint,Access).
Tools or Systems Workedon: - IBMCSA SYSTEM, IBMEmptorisSystem,Oracle apps11i , Paperless
AccountsPayable System(PAP),SRM7.0,SAP,Ariba
Personal Details:
Marital Status : Married
Sex : Male
Date of birth : December8th
1980
Languagesknown : English,Kannada,Hindi Tamil &Telugu
Special interests : Carom, ListeningtoMusic andCricket.
Strengths:
Good ListeningAbilityandPatience.
Team Player.
QuickLearner.
Abilitytohandle multiple tasksata time.
I herebydeclare thatthe above mentioneddetailsare true tothe bestof myknowledge.
Date:
Place:Bangalore (Yadu.J)