This document is an operations manual for the Duc Ninh Wastewater Treatment Plant in Quang Binh, Vietnam. It contains 9 sections that describe: 1) the characteristics and sources of wastewater that enters the plant, 2) how oxidation ponds work for wastewater treatment, 3) the characteristics and impacts of effluent water leaving the ponds, 4) processes for controlling ponds, 5) maintenance activities, 6) monitoring and record keeping, 7) discharge consents and conditions, 8) some case histories of issues at the plant, and 9) terminology used in wastewater treatment. The manual aims to help operators understand pond treatment processes, conduct normal and abnormal operations and maintenance,