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Writing for the Wired World Jeff Wisniewski [email_address] facebook.com/wisniewski.jeff
Nation Shudders At Large Block Of Uninterrupted Text ,[object Object],[object Object],[object Object]
You’re probably not going to read this ,[object Object]
But you might read this: ,[object Object],[object Object],[object Object],[object Object],[object Object]
In a nutshell ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The nature of the medium
The web is: ,[object Object],[object Object],[object Object]
Filtering information is our main requirement when both reading and writing in today's information heavy world.
Excessive word count and worthless details are making it harder for people to extract useful information. The more you say, the more people tune out your message. - Jakob Nielsen
Usability ,[object Object]
Web optimized written content and usability are different sides of the same coin
Krug’s 3 laws of usability ,[object Object],[object Object],[object Object],[object Object]
Worth the effort? ,[object Object],[object Object]
Users vote with their feet
Users and user behavior
we have to design for occasional users
The Typical Library Website Visitor ,[object Object],[object Object],[object Object],[object Object],[object Object]
Novice and occasional users ,[object Object],[object Object],[object Object]
Novice and occasional users ,[object Object],[object Object],[object Object]
How users read online ,[object Object],[object Object],[object Object]
 
 
Why? ,[object Object],[object Object],[object Object]
Reading slower: Implications for style  ,[object Object],[object Object]
Information foraging ,[object Object],[object Object],[object Object],[object Object]
So what’s wrong with this? ,[object Object]
Writing for the medium
Preexisting content ,[object Object],[object Object],[object Object],[object Object],[object Object]
The 6 C’s of writing for the web  - Adapted from Killer Web Content by Gerry McGovern
Who  C ares? ,[object Object],[object Object],[object Object],[object Object]
Is your content  C ompelling? ,[object Object],[object Object],[object Object]
Is it  C lear? ,[object Object],[object Object],[object Object],[object Object]
Is it  C omplete? ,[object Object],[object Object],[object Object]
Is it  C oncise? ,[object Object],[object Object],[object Object]
Is it  C orrect? ,[object Object],[object Object],[object Object]
Scanability is essential
Page titles ,[object Object],[object Object],[object Object]
Page titles ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exercise: Write a good page title for the following page
Exercise: Write a good page title for the following page:
lists ,[object Object],[object Object],[object Object],[object Object]
headings ,[object Object]
headings ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
headings should: ,[object Object],[object Object],[object Object]
use "old", "boring" words to make your content more findable -Jakob Nielsen
Links ,[object Object],[object Object],[object Object]
Tips for Creating Effective Hyperlinks  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tips for Creating Effective Hyperlinks  ,[object Object],[object Object],[object Object]
Tips for Creating Effective Hyperlinks  ,[object Object]
Exercise ,[object Object]
[object Object],[object Object],[object Object],[object Object]
Inverted Pyramid Style ,[object Object],[object Object],[object Object]
Highly Classified ,[object Object],[object Object]
Tips ,[object Object],[object Object],[object Object],[object Object]
Simplify words and structure ,[object Object],[object Object]
Plain language ,[object Object],[object Object]
Plain language in a nutshell ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Adult Literacy Levels in the U.S. Source: http://nces.ed.gov/naal/kf_demographics.asp
Plain language ,[object Object],[object Object]
Plain language in a nutshell ,[object Object],[object Object]
Plain language in a nutshell ,[object Object],[object Object],[object Object],[object Object]
Plain language ,[object Object]
Use pronouns, they personalize the text and add clarity  ,[object Object],[object Object]
Use pronouns, they personalize the text and add clarity  ,[object Object],[object Object],[object Object]
Avoid noun sandwiches - a string of nouns one after another ,[object Object],[object Object]
Cut out redundancies  ,[object Object],[object Object]
Avoid jargon ,[object Object],[object Object],[object Object],[object Object]
Use  active  voice and  action  words ,[object Object],[object Object],[object Object],[object Object]
Jargon ,[object Object],[object Object]
Abstract…Help? ,[object Object]
‘ cause you’ve got…personality? ,[object Object],[object Object]
 
Exercise ,[object Object],[object Object]
Exercise ,[object Object]
Say it visually? ,[object Object],[object Object],[object Object],[object Object]
 
 
 
 
Strategies to Encourage Good Writing for the Web
1. Make the case for good web writing ,[object Object]
Develop editorial guidelines for your site ,[object Object],[object Object],[object Object]
Develop editorial guidelines for your site ,[object Object],[object Object]
Use a pre-publication checklist
Lead by example ,[object Object]
Promote good writing ,[object Object],[object Object],[object Object],[object Object]
Recognize good writing and writers ,[object Object],[object Object]
Encourage an editing culture ,[object Object],[object Object],[object Object]
Never Underestimate the Power of Training ,[object Object],[object Object]
Include writing and editorial guidelines in the standard briefing for all new web site authors ,[object Object]
Invite key content providers to be observers in usability testing ,[object Object],[object Object],[object Object]
Questions? Discussion?
Resources ,[object Object],[object Object]
Thank you

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Writing for the Wired World

Editor's Notes

  1. ocus on the technology, the pages, scripts, navigation, style sheets, etc., and neglect the written content.