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Workshop for
International students
2018/2/3
Marie Goto
Schedule
2Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
~2/18
2/19
13:00~15:00
15:00~17:00
Time line Assignment DMM lecture&Tour Mini Workshop
1.Reading 3種
2.Research
・Lecture
・Facility tour
Fill out the research
result on the card
The secretariat
collects the card
Research
contents are
carried out on the
subjects for the
workshop
2/20
Input to expand the
range of
consideration at
workshop
Required!
The background of the fieldwork
Changes in the way of making goods and services
Product-oriented era
(Consumers pay money to products)
Value-oriented era
(Consumers pay money for the value
they receive)
Corporate oriented · Technology oriented
Creating an atmosphere and trend making by companies
Consumer oriented
Individual values are more
important than chasing a trend
· Consumer values are diversified and goods are enriched
· It is not possible to sell just because the function is good, the
price is cheap
· “It is indispensable for life” = need to buy
· Consumer want the company to tell them "How can I make
my own life rich if I use that product / service?"
· The company creates a uniform "ideal life image"
· If it is a functional and cheap product it can be bought
· Consumers are important to follow the trend
It is necessary for the company to deeply understand
the target users that they would like to use objects and
services, plan and develop and integrate into users life 3
Corporate
consciousn
ess
Consumer
awareness
~1980s 1990s 2010s2000s
The background of the fieldwork
Change in concept of "design"
4
Pursuit of good looking of the
products
Design that appeals goodness of
products and services
How to
design
Object of
design
Industrial Products ·
Packages
Interior / Exterior
Advertisement etc.
Web site, application,
public space etc *
Mainly Usability
Design that emphasizes
user's ease of use
Methodology Human Centered Design
User Centered Design
Overall design to deliver valuable products
and services to users
Design of products and services
(user experience)
Corporate communication
(corporate management)
Service Design
Product-oriented era
(Consumers pay money to products)
Value-oriented era
(Consumers pay money for the value
they receive)
Corporate oriented · Technology oriented
Creating an atmosphere and trend making by companies
Consumer oriented
Individual values are more
important than chasing a trend
~1980s 1990s 2010s2000s
Pre-assignment
5Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
Reading1
The story of a dad who made a prosthetic hand with a 3D printer for his son.
https://3dprintingindustry.com/news/ambionics-3d-printed-prosthetic-arm-infants-enters-clinical-
trials-123093/
Reading2
Inupathy Dogs' mental visualizer
https://www.youtube.com/watch?v=AkoJV8lFkrc
Reading3 Page 9-25
The Field Guide to Human-Centered Design A step-by-step guide that will get you solving problems
like a designer. By IDEO.org
https://goo.gl/CnYPa5
Research
Research List your ideas (Don’t write full sentence)* at least 1 topic by 2/19
6Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
· Let's think about the problem that the international students’ problem on your campus
· Extend it not only within the university but expand it to your ordinary life (Examples: He/She can not
keep up with the class, He/She can not make friends, He/She got homesick, He/She can not manage
his/her physical condition, He/She does not know where to go for a holiday)
· Why does the problem occur? Consider the reasons.
What the problem? Why do you think that problem is
occurring?
1
2
3
4
5
Research Card image
7Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
What the problem?
Why do you think that problem is occurring?
Fieldwork
8Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
Background:
It was an era in which service development using technology was required to solve the user's true
problem, not corporate or technology oriented. Also, people who think from the user's point of view
are required.
Purpose:
Based on this change, to acquire a thought process to properly utilize technology, to have a posture
to deeply understand / sympathize, including the background of user's tasks, and become a human
resource to create a better society.
→ It is difficult to master completely with this mini work, but experience and understand a series of
processes
METHOD:
As one of the ways, in the mini workshop, we use Human-Centered Design methodology. We also
introduce examples of how technology was used to solve users' problems, and carry out facility tours
with DMM.make.
Positioning of each work of Fieldwork
9
Human Centered Design has 3 main processes.
INSTPIRATION IDEATION IMPLIMENTATION
Project Planning
Research/Observe the area
you’d like to solve the problem
Share your learnings from
your pre-research/
pre-observation
Brainstorming
Determine What to Prototype
Rapid Prototyping
Make Business Model
Business Planning
-Resource assignment
-Build partnership
Funding strategy
Presentation
Monitor/Evaluating
②Input for spreading ideas
Lecture of the examples of manufacturing and facility tours by DMM.make
Scopeoftheworkshop
D
M
M
出典:IDEO http://www.designkit.org//resources/1
③Work of the workshop
①Pre-assignment
Workshop
10Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
1. 事前課題で考えた「留学生が抱えていると思われる問題とその理由」を共有する
・留学生が感じていると思われる問題点とその理由の考察
2. 最も解決してあげたい問題をかかえている人を選ぶ
抱えている問題点に特に共感が集まった人を選ぶ 30分
3. その人の問題をどうやったら解決できるかアイデアを出す 30分
このときのアイデアは、今すぐできることではなく、将来的に実現したいことで考える。
突飛なことでもOK、今日インプットされた技術を使うものだとなお良い
今すぐ出来ることの例:生活費が足りない留学生向けにバイト先を斡旋するサービス
Example Idea1:留学生がホームシックになっているかどうかを心拍数や血圧から判定し、
大学の仲間にアラートを飛ばして、慰めたり、一緒に遊びに行くことを促すアプリ
Example Idea2:留学生が言葉の問題で授業についていけない時、同じ授業を履修している学生の
講義ノートを自動で翻訳してキャッチアップできるアプリ
4. プレゼン準備:最も課題を解決しそうなアイデアを決める 15分
ひとつに絞らなくても良い。複数のアイデアを組み合わせたものにしてもOK
決めたアイデアの実現と問題解決に向けて自分が何をするか書く
5. アイデアを発表する 30分 4分ずつ
発表フォーマット:どんな課題を抱えている留学生か人物紹介、課題を解決するアイデア(グループ)
明日から解決するとして、自分はその人のために何ができるか(個人)
6. ラップアップ 10分
115分
Workshop Worksheet 1 Group work
Share your learnings from your pre-research/ pre-observation
11Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
Homesich
· Because life and culture were
different than he/she thought
· People who can consult culture
shock are not nearby
Can’t manage his/her
physical condition
· Because of environmental change,
he/she is always nervous and
stress is accumulated
· Diet has been disrupted
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks
②Place cards that you thought there was a common item close
For example, homesickness and physical condition management may
be common in terms of 'problems due to environmental changes', so
place nearby and group.
While organizing various cards, if you think these two are different
problems, please release or move to another group.
①Place the card you wrote in the
preliminary research on the table
Workshop Worksheet 1 Group work
Share your learnings from your pre-research/ pre-observation
12Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
③Please select the cards (grouped one is also OK) that got
the most sympathy among all the cards.
Please democratically choose within the group.
*For example, negotiate and decide on a voting system
with 2 votes per person and a council system.
Homesich
· Because life and culture were
different than he/she thought
· People who can consult culture
shock are not nearby
Can’t manage his/her
physical condition
· Because of environmental change,
he/she is always nervous and
stress is accumulated
· Diet has been disrupted
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks★
★★★
Workshop Worksheet 1 Group work
Share your learnings from your pre-research/ pre-observation
13Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
④Place only the selected cards, put other cards
together at the edge of the desk.
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks
★★★
Workshop Worksheet 2 Group work
Brainstorming
14Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
Let's write ideas to solve problems of international
students on post it and put it on the table.
Please try to give lots of ideas. Quality is not
questionable.
Make similar ideas easier to group by pasting
nearby.
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks
★★★
Workshop Worksheet 3 Group work
Determine What to Prototype
15Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
Choose an idea that can solve the problems
of international students.
It may be a combination of multiple ideas.
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks
★★★
Workshop Worksheet 4 Personal work
Think about what you can do to solve problems
16Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
what you can do to
solve problems
Based on the problems of international
students and your solutions, let's write
about the actions that you can work from
tomorrow
※ Reference example
Can’t catch up the
classes
· He/she can not keep up with the
time to take notes because the class
speed is fast
· It is hard to say "I do not know"
during class
· He/she has not found a friend who
can easily exchange class notebooks
★★★
Workshop Worksheet 5
Presentation Format
17Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
What the problem?
What product?
Why do you think that problem is occurring?
What kind of action do you take?
Workshop Worksheet 5
Presentation Example Inupathy
18Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved.
What the problem?
What product?
He wants to get along better with his
dog, but he can not do it easily
Why do you think that problem is occurring?
He does not know what is stressing his dog.
He does not know how to do for a dog to relax.
Measure the heart rate of a dog and make a machine that displays psychological state in real time.
Visualize the psychological state of the dog and can sympathize with the feelings of the dog based
on circumstances as well
What kind of action do you take?
I will make a sensor that can
measure the feelings of a dog
under any circumstances
I will find an animal specialist
and get advice
I will record and tell Person A
about the situation that my
dog is happy or unhappy
Once the product is
completed, make a
promotional video.
Person A Person B Person C Person D

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Workshop for international_students_20180203_d4_a

  • 2. Schedule 2Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. ~2/18 2/19 13:00~15:00 15:00~17:00 Time line Assignment DMM lecture&Tour Mini Workshop 1.Reading 3種 2.Research ・Lecture ・Facility tour Fill out the research result on the card The secretariat collects the card Research contents are carried out on the subjects for the workshop 2/20 Input to expand the range of consideration at workshop Required!
  • 3. The background of the fieldwork Changes in the way of making goods and services Product-oriented era (Consumers pay money to products) Value-oriented era (Consumers pay money for the value they receive) Corporate oriented · Technology oriented Creating an atmosphere and trend making by companies Consumer oriented Individual values are more important than chasing a trend · Consumer values are diversified and goods are enriched · It is not possible to sell just because the function is good, the price is cheap · “It is indispensable for life” = need to buy · Consumer want the company to tell them "How can I make my own life rich if I use that product / service?" · The company creates a uniform "ideal life image" · If it is a functional and cheap product it can be bought · Consumers are important to follow the trend It is necessary for the company to deeply understand the target users that they would like to use objects and services, plan and develop and integrate into users life 3 Corporate consciousn ess Consumer awareness ~1980s 1990s 2010s2000s
  • 4. The background of the fieldwork Change in concept of "design" 4 Pursuit of good looking of the products Design that appeals goodness of products and services How to design Object of design Industrial Products · Packages Interior / Exterior Advertisement etc. Web site, application, public space etc * Mainly Usability Design that emphasizes user's ease of use Methodology Human Centered Design User Centered Design Overall design to deliver valuable products and services to users Design of products and services (user experience) Corporate communication (corporate management) Service Design Product-oriented era (Consumers pay money to products) Value-oriented era (Consumers pay money for the value they receive) Corporate oriented · Technology oriented Creating an atmosphere and trend making by companies Consumer oriented Individual values are more important than chasing a trend ~1980s 1990s 2010s2000s
  • 5. Pre-assignment 5Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. Reading1 The story of a dad who made a prosthetic hand with a 3D printer for his son. https://3dprintingindustry.com/news/ambionics-3d-printed-prosthetic-arm-infants-enters-clinical- trials-123093/ Reading2 Inupathy Dogs' mental visualizer https://www.youtube.com/watch?v=AkoJV8lFkrc Reading3 Page 9-25 The Field Guide to Human-Centered Design A step-by-step guide that will get you solving problems like a designer. By IDEO.org https://goo.gl/CnYPa5 Research
  • 6. Research List your ideas (Don’t write full sentence)* at least 1 topic by 2/19 6Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. · Let's think about the problem that the international students’ problem on your campus · Extend it not only within the university but expand it to your ordinary life (Examples: He/She can not keep up with the class, He/She can not make friends, He/She got homesick, He/She can not manage his/her physical condition, He/She does not know where to go for a holiday) · Why does the problem occur? Consider the reasons. What the problem? Why do you think that problem is occurring? 1 2 3 4 5
  • 7. Research Card image 7Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. What the problem? Why do you think that problem is occurring?
  • 8. Fieldwork 8Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. Background: It was an era in which service development using technology was required to solve the user's true problem, not corporate or technology oriented. Also, people who think from the user's point of view are required. Purpose: Based on this change, to acquire a thought process to properly utilize technology, to have a posture to deeply understand / sympathize, including the background of user's tasks, and become a human resource to create a better society. → It is difficult to master completely with this mini work, but experience and understand a series of processes METHOD: As one of the ways, in the mini workshop, we use Human-Centered Design methodology. We also introduce examples of how technology was used to solve users' problems, and carry out facility tours with DMM.make.
  • 9. Positioning of each work of Fieldwork 9 Human Centered Design has 3 main processes. INSTPIRATION IDEATION IMPLIMENTATION Project Planning Research/Observe the area you’d like to solve the problem Share your learnings from your pre-research/ pre-observation Brainstorming Determine What to Prototype Rapid Prototyping Make Business Model Business Planning -Resource assignment -Build partnership Funding strategy Presentation Monitor/Evaluating ②Input for spreading ideas Lecture of the examples of manufacturing and facility tours by DMM.make Scopeoftheworkshop D M M 出典:IDEO http://www.designkit.org//resources/1 ③Work of the workshop ①Pre-assignment
  • 10. Workshop 10Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. 1. 事前課題で考えた「留学生が抱えていると思われる問題とその理由」を共有する ・留学生が感じていると思われる問題点とその理由の考察 2. 最も解決してあげたい問題をかかえている人を選ぶ 抱えている問題点に特に共感が集まった人を選ぶ 30分 3. その人の問題をどうやったら解決できるかアイデアを出す 30分 このときのアイデアは、今すぐできることではなく、将来的に実現したいことで考える。 突飛なことでもOK、今日インプットされた技術を使うものだとなお良い 今すぐ出来ることの例:生活費が足りない留学生向けにバイト先を斡旋するサービス Example Idea1:留学生がホームシックになっているかどうかを心拍数や血圧から判定し、 大学の仲間にアラートを飛ばして、慰めたり、一緒に遊びに行くことを促すアプリ Example Idea2:留学生が言葉の問題で授業についていけない時、同じ授業を履修している学生の 講義ノートを自動で翻訳してキャッチアップできるアプリ 4. プレゼン準備:最も課題を解決しそうなアイデアを決める 15分 ひとつに絞らなくても良い。複数のアイデアを組み合わせたものにしてもOK 決めたアイデアの実現と問題解決に向けて自分が何をするか書く 5. アイデアを発表する 30分 4分ずつ 発表フォーマット:どんな課題を抱えている留学生か人物紹介、課題を解決するアイデア(グループ) 明日から解決するとして、自分はその人のために何ができるか(個人) 6. ラップアップ 10分 115分
  • 11. Workshop Worksheet 1 Group work Share your learnings from your pre-research/ pre-observation 11Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. Homesich · Because life and culture were different than he/she thought · People who can consult culture shock are not nearby Can’t manage his/her physical condition · Because of environmental change, he/she is always nervous and stress is accumulated · Diet has been disrupted Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks ②Place cards that you thought there was a common item close For example, homesickness and physical condition management may be common in terms of 'problems due to environmental changes', so place nearby and group. While organizing various cards, if you think these two are different problems, please release or move to another group. ①Place the card you wrote in the preliminary research on the table
  • 12. Workshop Worksheet 1 Group work Share your learnings from your pre-research/ pre-observation 12Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. ③Please select the cards (grouped one is also OK) that got the most sympathy among all the cards. Please democratically choose within the group. *For example, negotiate and decide on a voting system with 2 votes per person and a council system. Homesich · Because life and culture were different than he/she thought · People who can consult culture shock are not nearby Can’t manage his/her physical condition · Because of environmental change, he/she is always nervous and stress is accumulated · Diet has been disrupted Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks★ ★★★
  • 13. Workshop Worksheet 1 Group work Share your learnings from your pre-research/ pre-observation 13Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. ④Place only the selected cards, put other cards together at the edge of the desk. Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks ★★★
  • 14. Workshop Worksheet 2 Group work Brainstorming 14Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. Let's write ideas to solve problems of international students on post it and put it on the table. Please try to give lots of ideas. Quality is not questionable. Make similar ideas easier to group by pasting nearby. Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks ★★★
  • 15. Workshop Worksheet 3 Group work Determine What to Prototype 15Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. Choose an idea that can solve the problems of international students. It may be a combination of multiple ideas. Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks ★★★
  • 16. Workshop Worksheet 4 Personal work Think about what you can do to solve problems 16Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. what you can do to solve problems Based on the problems of international students and your solutions, let's write about the actions that you can work from tomorrow ※ Reference example Can’t catch up the classes · He/she can not keep up with the time to take notes because the class speed is fast · It is hard to say "I do not know" during class · He/she has not found a friend who can easily exchange class notebooks ★★★
  • 17. Workshop Worksheet 5 Presentation Format 17Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. What the problem? What product? Why do you think that problem is occurring? What kind of action do you take?
  • 18. Workshop Worksheet 5 Presentation Example Inupathy 18Copyright © 2016 WASEDA-EDGE 未来創造デザイン All Rights Reserved. What the problem? What product? He wants to get along better with his dog, but he can not do it easily Why do you think that problem is occurring? He does not know what is stressing his dog. He does not know how to do for a dog to relax. Measure the heart rate of a dog and make a machine that displays psychological state in real time. Visualize the psychological state of the dog and can sympathize with the feelings of the dog based on circumstances as well What kind of action do you take? I will make a sensor that can measure the feelings of a dog under any circumstances I will find an animal specialist and get advice I will record and tell Person A about the situation that my dog is happy or unhappy Once the product is completed, make a promotional video. Person A Person B Person C Person D