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7 Key Ingredients to
Responsive Design
 	
  
HELLO, I’M SHANNAH
 	
  
WHO ARE YOU?
•  Consultants?
•  Designers working at agencies or studios?
•  Designers working inside companies?
•  Marketing or business professionals
concerned about digital delivery?
•  Developers starting to engage with UX?
h"p://galleryhip.com/chicago-­‐bean-­‐winter.html	
  
 	
  
NO ‘LUCK’ IN THESE 7…
1.  What is responsive?
2.  Design team
3.  Users
4.  Content
5.  Accessibility
6.  Look and feel
7.  Test, test, test
 	
  
WHAT IS RESPONSIVE?
•  One site, many viewports
•  One experience
•  Device agnostic
•  Table stakes
h"p://bradfrost.com/blog/mobile/the-­‐many-­‐faces-­‐of-­‐mobile-­‐first/	
  
 	
  
DESIGN TEAM
•  Who
•  How many
•  Where
 	
  
 	
  
Love/Break-up Letter
 	
  
USERS
•  Who are they?
•  What do they want to
achieve?
•  What is their context of use?
•  How are they important to
the project?
 	
  
Proto-persona Worksheet
 	
  
Proto-persona Spectrums
 	
  
Empathy Map
 	
  
CONTENT
•  More important than ever
•  Make it the first thing you tackle
•  Having a good handle on content will make
your responsive project MUCH easier
 	
  
Home Page Cut & Paste
 	
  
Cores & Paths
 	
  
ACCESSIBILITY
•  It’s the law (in many places)
•  Good accessibility = good SEO
•  Perceivable, operable,
understandable, robust
h"p://www.keepcalm-­‐o-­‐ma<c.co.uk/p/keep-­‐calm-­‐and-­‐read-­‐wcag/	
  
 	
  
GOV.UK – Built Accessible
 	
  
LOOK AND FEEL
•  Emotion
•  Brand
•  Usability
 	
  
Creative Gut Test
 	
  
Banff Centre Website (launching soon!)
 	
  
TEST, TEST, TEST
•  Test across touchpoints
•  Test as often as possible
•  Try to test in the browser
 	
  
TO RECAP…
•  One site, many views
•  Design team
•  Users
•  Content
•  Accessibility
•  Look and feel
•  User testing!
 	
  
THE FUTURE?
•  Integration with wearable
devices
•  Gesture interaction
•  Vocal/aural user interfaces
•  Brain sensing technology
 	
  
THANK YOU SO MUCH!
shannah@usabilitymatters.com
anita@usabilitymatters.com
@umatters
www.usabilitymatters.com

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