Angella Working is seeking a new position and has over 10 years of experience in administrative roles. She has a background in customer service, appointment coordination, filing, and other office tasks. Her education includes an Associate's degree in Health Information Technology from Rasmussen College in 2012.
To secure a position that will utilize my skills and experience to.docxVannaSchrader3
To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.
Authorized to work in the US for any employer
Work Experience
Office Representative
Rev. Claims
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Jackson, MS
August 2014 to Present
Responsibilities
Managed verifications of Insurance. Collected patient’s liability and performed compliance check for all Medicare patient. Collected and validated patient demographic and insurance information. Obtained health, financial and religious information from patients at the time of admission. Performed patient pre-admission, admission, transfer, and discharge activities. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
Answer multiple phone lines; data entry; update patient information; verify patient insurance information; collect co pays; payment posting;
Handled a high influx of inbound calls within a dynamic call center environment.
Managed multiple priorities and maintained effective results in a quota driven workplace.
Office Assistant
Total Health Adult Day Care
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Belzoni, MS
October 2012 to August 2014
Responsibilities
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
• Answered telephones and transferred calls to appropriate staff members.
• Sorted and distributed incoming communication data, including faxes, letters and emails.
• Monitored and maintained the organization’s website.
• Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
• Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys.
• Maintained the office database – retrieved and organized information for individual employees and clients.
• Created spreadsheets and presentations for corporate executives.
• Purchased office equipment and supplies – contacted vendors and subcontractors.
• Established and implemented administrative policies and procedures for the office.
• Filed and recorded corporate documentation, electronic files, inventories and reports.
Front Office / Administrative Assistant
Belzoni Lawn and Tractor
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Belzoni, MS
January 2012 to September 2012
Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties
• Inputting data, office errands, internship and alumni updates.
• Scheduling appointments, Answered phones, Filed papers.
• Assuring office is neat, and stocked with necessary tools for functionality
Assistant Manager / Dog Groomer
Dog Spot
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Jackson, MS
April 2009 to December 2011
Responsibl.
1. Angella Working
1002 Hickory St
Marathon, WI 54448
715-218-8663
working.angella@gmail.com
Professional Skillset
• Proficient in Microsoft Word, Excel, Outlook, & PowerPoint
• Strong oral and written communication skills.
• Strong organizational and problem-solving skills.
Education
Rasmussen College, Bloomington, MN
Health Information Technology, Associate of Applied Science December 2012
Employment History
Kocourek
Appointment Coordinator, September 2015 – June 2016
• Made outbound service appointment reminders and sales follow-up calls
• Recall project sending out hand written letters for uncompleted recalls on vehicles
The Unger Group LLC (Principal Financial Group)
Administrative Assistant, December 2014 – July 2015
• Answer incoming calls on a multi-line phone
• Filed, scanned, faxed, scrubbed files
• Ordered supplies, received and mailed checks to the home office, monthly compliance reports
Marshfield Clinic (Security Health), Wausau, WI
Customer Service, August 2013 – July 2014
• Answer incoming calls to assist Medicare Advantage & Commercial members with their questions
• Make outbound verification calls
• Assist members switching their insurance plans during open enrollment period
Rasmussen College, Bloomington, MN
Work Study – Front Desk, January 2012 – May 2012
• Answered multi-line phone
• Filed loose papers into student records
• Closed campus at night: made sure door was locked, phones rerouted
St. Alphonsus Behavioral Health Center, Boise, ID
Volunteer, June 2009 - May 2010
• Filed loose papers into patients charts
• Assisted with closing out charts
• Assisted in pulling patient charts for next day appointments