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AGENDA
EXPECT WHAT?
QUIZ.
DEFINITIONS.
ROAD MAP.
Session I
Questions and conclusion.
EXPECTATIONS
QUIZ
Goal is:
An observable and measurable end result having one or more objectives to
be achieved within a more or less fixed timeframe.
Plan is:
Written account of intended future course of action (scheme) aimed at
achieving specific goal(s) or objective(s) within a specific timeframe.
IMPORTANT DEFINITIONS
Market.
SMART.
Strategy.
Profit & Loss.
Revenues & expenses.
Job specifications.
Job qualifications.
Management.
Efficiency and effectiveness.
NEW BUSINESS TRENDS
E-marketing.
Startups.
Entrepreneurs.
SMEs.
Franchise.
Outsourcing.
Fintech.
connectivity.
Evangelism.
COURSE OVERVIEW
Communication:
A process by which information is exchanged between individuals through
a common system of symbols, signs, or behavior.
WONDER
Talking to other, difficult!
Meeting new people, comfortable.
Importance of communication effectively.
COURSE OUTCOMES
Identify common communication problems.
LISTENING
Active listening.
Ears and mouth.
Processing.
QUESTIONS
Skills of Asking Questions.
Types of questions.
Importance of Questions.
After Questions.
..amideastvideoplayback (2).mp4
NON VERBAL!
Verbal & Non verbal communication.
..amideastvideoplayback (1).mp4
4 FEARS
The 4 fears we all have:
1. fear of failure.
2. Embarrassment.
3. Losing power.
4. Rejection.
KNOW YOURSELF
Johari window
OPEN QUSTI

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Workforce passport program - session I