This document contains the agenda and materials for a workshop on business ethics. The agenda includes discussing the 5 precepts, watching video clips to analyze ethical dilemmas, reading short case studies, and having a summary discussion. The materials define ethics and business ethics, explore factors influencing corporate ethics, provide examples of unethical behavior, and discuss ethical principles like utilitarianism. It also addresses how to evaluate ethical decisions, handling ethical issues in companies, and analyzes human rights and consumer protection laws. The overall summary is to improve understanding of ethics and develop skills in recognizing and addressing ethical challenges that may arise in business.

1. WK15.1 Agenda Points update 5 precepts Ethical video clips discovery Short ethical reading discovery Summary 1 MIB, BBA 2010

2. 5 Precepts What are the 5 precepts? Do you have them all? Do not kill Do not steal Do not indulge in sexual misconduct Do not make false speech Do not take intoxicants What’s ethic? The study of good and evil or right and wrong. What’s business ethic? Apply that to business actions. MIB, BBA 2010 2

3. STAR: Video Clips Discovery Watch the following videos. Situation: What’s the problem? Task: How did they solve the problem? How did they respond to the situation? Action: What would you do if your are the stakeholders? Result: What’s the result? MIB, BBA 2010 3

4. Short reading Read the following cases. Define the problems. What would you do? Why? MIB, BBA 2010 4

5. Short Reading MIB, BBA 2010 5

6. Summary Summarize what you’ve learned! How do you know that your behavior is ethical or not? What lead you to act ethically or unethically? How to encourage people to act ethically and refrain from doing the unethical thing? MIB, BBA 2010 6

7. 15.2 Agenda Auspicious date? Why participate? Why self evaluation? Should I grade only on ability? Your need. Instant homework grading. Lecture Mind map MIB, BBA 2010 7

10. Why should we be ethical? To meet demands of business stakeholders. 10 countries polls showed 90% of general public placed business ethics standards above traditional corporate goals (except China) What about Thailand? To enhance business performance. To comply with legal requirements. To prevent or minimize harm. Ex: not harming society with toxic waste, protecting business from unethical employees and unethical competitors To promote personal morality. People want to work for companies that do the right thing. MIB, BBA 2010 10

11. Factors Affecting Corporate Ethics MIB, BBA 2010 11

12. Observations of Unethical Behavior at Work Abusive or intimidating towards employees. Lying to employees, customers, vendors, or the public. A situation that places employee interests over organizational interest. Violations of safety regulations. Misreporting of actual time worked. Discrimination on the basis of race, color, gender, age, or similar categories. Stealing or theft. Sexual harassment. MIB, BBA 2010 12

13. Unethical Behavior in Corporate Functions Marketing 4P IT Privacy, sensitive information, storage, access of information Finance Insider trading, illegal stock transaction, accounting fraud Manufacturing Flawed manufacturing, safety, quality MIB, BBA 2010 13

14. Ethical Principles The Categorical Imperative: Act in a way that he believes is right and just for any person in a similar situation. “Could this act be turned into a universal code of behavior?” The Conventionalist Ethic:Business is like a game with permissive ethics and any action that does not violate the law is permitted. The Disclosure Rule: How would you tell the public? Screen out greed and jealousy but not always guide to the best alternative. 4. The Doctrine of the Mean: virtue is achieved through moderation. 5. The Ends-Means Ethic: The end justifies the means. 6. The Golden Rule: Do unto others what you would have them do unto you. 7. The Intuition Ethic: What is good or right is understood by an inner moral sense based on character development and felt as intuition. 8. Might Equals Right Ethic: Justice is the interest of the stronger. MIB, BBA 2010 14

15. Ethical Principles 9. The Organization Ethic: Be loyal to the organization. 10. The Principle of Equal Freedom: A person has the right to freedom of action unless such action deprives another person of a proper freedom. 11.The Proportionality Ethic: Manager can risk predictable, but unwilled harms to people after weighing five factors: -type of good and evil -probability -urgency -intensity of influence -alternatives 12. The Rights Ethic: Each person has protections and entitlements that others have a duty to respect. Should we abridge individual rights when it will benefit more to the public? 13. The Theory of Justice: Each person should act fairly toward others in order to maintain the bonds of community. 14. The Utilitarian Ethic: The greatest good for the greatest number. Use these principles in a good way! MIB, BBA 2010 15

16. When in Doubt, Ask Yourself Warning sign! Just once. No one will ever know. Just get it done. Too good to be true. Everyone does it. Shred that document. We can hide it. No one will get hurt. What’s in it for me? This will destroy the competition. We didn’t have this conversation. Are my actions legal? Am I being fair and honest? Will my actions stand the test of time? How will I feel about myself afterward? How will it look in the news? Will I sleep soundly tonight? What would I tell my child to do? How would I feel if my family and friends knew what I was doing? MIB, BBA 2010 16

17. Decision MIB, BBA 2010 17 Do I solve this problem creatively?

18. Is this ethical? Utility: Greatest benefit to the company and all workers. A frank response here will disrupt operations. Rights: Although the employees had the right to know but right is not absolute. The manager had to keep the promise of keeping confidential to the company. Justice: Unfair to other employees if the manager signal layoff to this employee. Creativity: Persuade him not to buy the house such as expense of owning a house, location, or other ways to get a better house at a later time. A Co worker wanted to buy a house. As a manager, you knew that he would be laid off soon. You decided to keep your mouth shut. After that employee bought the house, he got laid off. He was bankrupted and went into midlife crisis. MIB, BBA 2010 18

19. How will you react to these situations? MIB, BBA 2010 19 Bad economy, have to increase the price or lower the quality. If you can change from labor work to machine production, will you switch? When customers have little knowledge about the product, will you explain the information or make them decide right away. Class ethical issues.

20. Ethical Program in the Company Set up standard and code of conduct. Assign authorities and responsibilities for compliance. Screen out criminals. Communicate standard to all employees (training). Monitor and set up a hotline. Enforce standards, discipline violators. Assess areas of risks, modify the program Whistle blower: An employee who report the wrong doing to boss, media, or government to get the resolution. MIB, BBA 2010 20

21. Homework In group of 4, find the ethical dilemma situation. Analyze it using our concepts. Present to the class next Friday September 17, 2010. MIB, BBA 2010 21

22. Summary MIB, BBA 2010 22 Yes, we can improve the situation!

23. WK15.3 Agenda Review & Mind Map Role play for the dilemmas. Ethical in the news. Exam part III is at the end of this month! MIB, BBA 2010 23

24. Review Are my actions legal? Am I being fair and honest? Will my actions stand the test of time? How will I feel about myself afterward? How will it look in the news? Will I sleep soundly tonight? What would I tell my child to do? How would I feel if my family and friends knew what I was doing? MIB, BBA 2010 24

25. Role Play In 3 groups, read the following situation. Prepare to show the situation to your friends. Is it ethical? Why? MIB, BBA 2010 25

26. Human Rights Human rights: basic freedoms that all people are entitle to enjoy such as civil, speech, religion, political, assembly and vote. Organization: United Nations, Amnesty International, OAS, FTC, etc. Human rights is the focus of the US Foreign policy since 1900. No American aid would go to nations that violate human rights. After WWII, the universal declaration of human rights became the new standard which include equal rights and freedoms, right to life, liberty, and security freedom from slavery or servitude freedom from torture or cruel right to equal protection of the law right to marry right to own property right to education SY, BBA UBU Civilization 26

27. Universal Declaration of Human Rights 9. No one shall be subjected to arbitrary arrest, detention or exile. 10. The right to trial. 11. Innocent till proven guilty. 12. The right to privacy. 13.Freedom to move or return home. 14. The right to seek a safe place to live. 15. The right to nationality. 16. The right to marry. 17. The right to own property. 18. Freedom of thought, belief, religion, or worship. We are all born free and equal. Everyone is entitle to all the rights and freedom. No discrimination. Right to life, liberty and security. No slavery. No torture. Right to recognition everywhere as a person. Equal protection of the law. Right to effective remedy. MIB, BBA 2010 27

28. Universal Declaration of Human Rights 19. Freedom of expression. 20. The right to public assembly. 21. The right to take part in government. 22. Right to social security (housing, medicine, education and childcare), economic and cultural rights. 23. Worker’s right: choose a job, fair wage, and join trade union. 24. Right to rest and relax (paid vacation). 25. Right to standard of living: food, clothing, housing, and medicine. 26. Right to education. 27. Copy right. 28. A fair and free world. 29. Duty to the community and respect the right of others. 30. Cannot interpret or aim at destruction the rights and freedoms set forth herein. MIB, BBA 2010 28

29. Thai Consumer Protection Act The consumer has the following right of protection: The right to receive correct and sufficient information and description as to the quality of goods or services. The right to enjoy freedom in the choice of goods or service. The right to expect safety in the use of goods or services. The right to receive a fair contract. The right to have the injury considered and compensated in accordance with the laws on such matters or with the provision of this Act. MIB, BBA 2010 29

30. Ethical in the News In group of 3, read the following articles. Analyze the ethical issues using our concepts. Any better solution? MIB, BBA 2010 30