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ONLINE DIALOGUE
Guiding you to digital maturity

Winning at Optimization
#optimize #eweek Amsterdam
2013/10/09
Koning W illemshuis

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Nature evolves, humans adapt

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
We optimize

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
In business

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
We’re sooooo slow

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
I’m a growth hacker

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Optimize with more impact

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Start-up world

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Investing in Start-ups

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Grow fast

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Or…

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
The lean start-up

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Optimize or die

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
My first websites

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Digging through log files

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Trying to improve

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
I lear ned about him

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Quality circle

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
So I started with:

0 / 1 Testing

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Then I lear ned about this story…

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Bill Murray

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Trying to get the girl

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Constant testing environment

A / B Testing

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Better Dialogue Optimization

Variation
A!

Default!

Variation
B!

Winner!!
onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
I started with this stuff

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
On with the “Dramatic changes”

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
How does Bill finally win Andie?

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Why is your visitor here?

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
How can you

help your visitor

to fullfil his needs ?
onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
It’s not about conversion optimization

It’s about lear ning
how to serve your visitors!
onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Ever been to Vegas?

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Automate the non lear ning stuff!

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Testing costs time

Use it to LEARN 

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
FA C T & A C T 

Find

Analyze

Create

Test

Combine

Tell

&
Analyze

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Data Driven
Data Driven
Data
Data Driven
Data Driven
 Data Driven
ata Driven
Data Driven
Data Driven

Data Driven
onlinedialogue.com

Data Dr
Data Driven

@ To n W 

Email: ton@onlinedialogue.com

Data D
Twitter: @TonW #optimize
Psychologist
Persuasion Psycholo
rsuasion Psychologist
Persuasion Psychologist
Psychologist
Persuasio

Persuasion Psychologist
Persuasion Psychologist
Psychologist
Persuasion Ps
@BartS

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
CRO magic

Data Driven
onlinedialogue.com

+

Persuasion Psychology

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Wheel-of-persuasion.com

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Autonomy

+25% sales

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
But.. same test

Significant more
submits, but..
Less registrations

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Layering
+14%
sales

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Statistics please…

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Obey the rules

1.  Hypothesize
2.  Fixed time
3.  Significancy
4.  Clean data
5.  Segmentation
onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
Use psychology insights

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
So you will lear n

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
And will be able to improve

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
And have the happy end

onlinedialogue.com

Email: ton@onlinedialogue.com

Twitter: @TonW #optimize
ONLINE DIALOGUE
Guiding you to digital maturity

Winning at Optimization
#optimize #eweek Amsterdam
2013/10/09

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