1) This document describes the standard services provided for Windows hosting at a Qwest facility in Sterling, VA, including physical facility services, system administration, monitoring, backups, hardware services, and customer support.
2) The services include maintaining temperature/humidity, sufficient power/backup power, physical security, ongoing system administration, monitoring 24/7, operating system/software installation and maintenance, security services, daily/weekly backups, and hardware acquisition/maintenance.
3) Availability targets are 99.9% for systems and resources, with reimbursement for downtime. Monthly maintenance occurs on the 3rd Friday, while emergency maintenance requires immediate customer notification.
This document provides a product description for Shared Oracle Hosting (Linux) offered by the Division of Technology Services (DTS) of Utah to state agencies. It describes the features of the shared Oracle environments hosted on Linux in the state data center, including management of software upgrades, backups, performance tuning, and 24/7 support. Pricing is based on database size, starting at $200/month for the first 2GB and $140 for each additional 2GB unit. The responsibilities of both DTS and customer agencies are outlined.
The document provides a standard service description for a Unix hosting service including physical facility services, system administration services, monitoring services, operating system services, security services, backup services, hardware services, software specifications, managed storage services, application firewall services, local traffic management services, disaster recovery services, Apache web hosting services, service availability, system operations, service delivery, and customer support details. Key aspects covered include 24/7 monitoring and support, 99.9% system availability, scheduled and emergency maintenance windows, and defined response times for different severity level service requests.
LightEdge offers various server hosting options including virtual, collocated, and dedicated hosting to maximize server uptime and provide flexible solutions. Their carrier-class facilities and 24/7 monitoring and support allow businesses to focus on core operations. Customers benefit from industry-leading service level agreements and response times for issues.
Symantec's appliance strategy provides customers with a flexible and easy to deploy delivery model for its data protection, storage management and security solutions. This new approach empowers organizations to choose between appliances, software or cloud solutions according to what best suits their IT requirements, needs and environment. With the release of the NetBackup 5020 deduplication appliance, NetBackup 5200 series and FileStore N8300 appliances, Symantec delivers on the company’s strategy.
Managed hosting provides a utility computing platform that offers scalability, flexibility, and continuous performance improvements. It utilizes virtualization technology to allow on-demand provisioning of server and storage capacity. Customers benefit from services such as technical support 24/7, security features like firewalls, and monitoring of performance, backups, and software updates through a command center interface. The platform aims to give customers a more advanced hosting solution than traditional dedicated hosting.
Agentless Backup is not a Myth.Backup designed for the Cloud. Advice from Global Micro - Microsoft Hosting Partner of the Year 2010 and 2011. Presentation by JJ Milner. www.globalmicro.co.za Follow me on twitter @jjrmilner
BuPointe's Cloud Backup, Disaster Recovery and Business Continuity solutions can help your customers, protect and recover critical data in a safe cloud environments. With a Unified platform and cutting edge technology, our backup solutions are designed to relieve the burden of data protection and reduce total cost of ownership for your customers by reducing or eliminating downtime with fast data recovery and standby servers.
Group Policy Objects (GPOs) allow administrators to apply settings and restrictions to users and computers in Active Directory. GPOs can configure software, security, and other settings. Administrators use the Group Policy Management console to create and edit GPOs. Administrative templates define where specific policy settings are stored in the registry and are used to configure GPO settings. GPOs help administrators centrally manage network configurations and security policies.
This document provides a product description for Shared Oracle Hosting (Linux) offered by the Division of Technology Services (DTS) of Utah to state agencies. It describes the features of the shared Oracle environments hosted on Linux in the state data center, including management of software upgrades, backups, performance tuning, and 24/7 support. Pricing is based on database size, starting at $200/month for the first 2GB and $140 for each additional 2GB unit. The responsibilities of both DTS and customer agencies are outlined.
The document provides a standard service description for a Unix hosting service including physical facility services, system administration services, monitoring services, operating system services, security services, backup services, hardware services, software specifications, managed storage services, application firewall services, local traffic management services, disaster recovery services, Apache web hosting services, service availability, system operations, service delivery, and customer support details. Key aspects covered include 24/7 monitoring and support, 99.9% system availability, scheduled and emergency maintenance windows, and defined response times for different severity level service requests.
LightEdge offers various server hosting options including virtual, collocated, and dedicated hosting to maximize server uptime and provide flexible solutions. Their carrier-class facilities and 24/7 monitoring and support allow businesses to focus on core operations. Customers benefit from industry-leading service level agreements and response times for issues.
Symantec's appliance strategy provides customers with a flexible and easy to deploy delivery model for its data protection, storage management and security solutions. This new approach empowers organizations to choose between appliances, software or cloud solutions according to what best suits their IT requirements, needs and environment. With the release of the NetBackup 5020 deduplication appliance, NetBackup 5200 series and FileStore N8300 appliances, Symantec delivers on the company’s strategy.
Managed hosting provides a utility computing platform that offers scalability, flexibility, and continuous performance improvements. It utilizes virtualization technology to allow on-demand provisioning of server and storage capacity. Customers benefit from services such as technical support 24/7, security features like firewalls, and monitoring of performance, backups, and software updates through a command center interface. The platform aims to give customers a more advanced hosting solution than traditional dedicated hosting.
Agentless Backup is not a Myth.Backup designed for the Cloud. Advice from Global Micro - Microsoft Hosting Partner of the Year 2010 and 2011. Presentation by JJ Milner. www.globalmicro.co.za Follow me on twitter @jjrmilner
BuPointe's Cloud Backup, Disaster Recovery and Business Continuity solutions can help your customers, protect and recover critical data in a safe cloud environments. With a Unified platform and cutting edge technology, our backup solutions are designed to relieve the burden of data protection and reduce total cost of ownership for your customers by reducing or eliminating downtime with fast data recovery and standby servers.
Group Policy Objects (GPOs) allow administrators to apply settings and restrictions to users and computers in Active Directory. GPOs can configure software, security, and other settings. Administrators use the Group Policy Management console to create and edit GPOs. Administrative templates define where specific policy settings are stored in the registry and are used to configure GPO settings. GPOs help administrators centrally manage network configurations and security policies.
This document summarizes different methods for monitoring and remotely accessing systems. It discusses the differences between historical and real-time monitoring, and outlines ways to monitor user machines, servers, and remotely log into machines using Remote Desktop Services. Specific monitoring tools covered include Microsoft Management Console, Event Viewer, Task Manager, Performance Monitor, and event and performance logs. The document provides examples of information to monitor and considerations for remote access and server monitoring.
Earthlink introduction and its overview eb 01-16-04 E B
EarthLink provides IT services including managed services, cloud hosting, security services, and managed support. It has transformed from an ISP into a full-service managed service provider (MSP) through acquisitions since 2006. It now has over 3,000 employees and 150,000 business customers, and was ranked the #1 MSP in the US. EarthLink offers a range of cloud and IT solutions to help businesses simplify IT management and reduce costs.
Azaleos' Managed Exchange Services remotely monitor customers' Exchange servers through patented technology, analyzing over 2,800 data points per minute to proactively manage the environment from their Network Operations Centers. This improves availability, security and performance while reducing costs compared to hosted Exchange solutions. Customers benefit from better user experience and IT teams can focus on other priorities.
MT58 High performance graphics for VDI: A technical discussionDell EMC World
Hyper-converged infrastructure appliances can enable high end virtualized graphics for all of your users. With proper planning and configuring, the VxRail and Virtual SAN Ready Nodes with Horizon and GPU technology from NVIDIA provide enhanced user experiences. Even the most demanding CAD/CAM “power users” can realize multiple benefits from a virtualized desktop experience. Wyse endpoints complete the end-to-end environment with improved security and rich, rewarding user experiences. Learn best practices, planning, configuration and deployment recommendations to avoid implementation trials and tribulations in this technical session.
Whitepaper Server Virtualisation And Storage ManagementAlan McSweeney
This document discusses how optimizing storage management can provide greater benefits from server virtualization. It describes how implementing server virtualization using technologies like VMware can improve server utilization, provisioning times, resilience, and costs. However, additional planning and investment in storage is needed to fully realize benefits like faster backup and recovery, application protection, and business continuity. Features of the IBM N Series storage system like FlexVol, FlexClone, snapshots, SnapMirror, and RAID Double Parity make it well-suited for virtualized server environments by providing high performance, instant backups, thin provisioning, disaster recovery, flexibility and efficient virtual machine cloning.
This document provides operation guidelines for a Data Storage Centre (DSC) that stores hydrological data. Key points:
1) The DSC stores field and processed hydrological data and generates metadata and catalogues without processing data.
2) Staff include a manager, database administrator, IT expert, and secretary. They are responsible for database management, metadata, security, backups, and user support.
3) Guidelines cover data transfer protocols, catalogue generation, maintenance procedures, and interactions with data providers and users. The aim is to ensure consistent database operation across DSCs.
Dell Networking Wired, Wireless and Security Solutions LabDell World
The Dell Networking wired, wireless and security solutions lab demonstrates employee and guest wireless access with policies and content filtering. Each lab station represents a remote site, incorporating a SonicWALL TZ300 for security, an X-Series X1008P or X1018P switch for Ethernet connectivity, and an Instant Access Point IAP-205 for wireless device access. Learn more: http://dell.com/networking
Customer Success - A Government Security AgencyBloombase
A government border control agency needed to encrypt sensitive personal data from its border control intelligence system to comply with privacy laws. The agency implemented Bloombase's Spitfire StoreSafe and KeyCastle solutions to encrypt data at rest without changing the existing system or workflow. This provided encryption of data in the storage area network, databases, reports, and backups while maintaining system performance.
The document discusses the benefits of virtual desktops including improved data security, simplified data backup, simplified disaster recovery, reduced time to deployment, simplified PC maintenance, and flexibility of access. It notes that virtual desktops can enable thinner clients, move computational requirements to the datacenter, and allow access from anywhere there is authorized connectivity.
DP Solutions is a 38-year-old IT solutions provider offering managed network services, computer support, and hosting. They provide various service plans including Confidence-Plus Silver, Gold, and Platinum which include remote monitoring, help desk support, and backup services. Their services are aimed at improving network performance, reducing downtime, and allowing clients to focus on their business rather than IT issues.
Microsoft Server Virtualization and Private CloudMd Yousup Faruqu
The document discusses a technology leader with over 10 years of experience in Microsoft, VMware, and Citrix platforms including Windows, Active Directory, private cloud, server and desktop virtualization, high availability, BYOD, and other technologies. The individual holds several patents and certifications including in private cloud, VMware virtualization, Citrix XenDesktop/XenApp, and ITIL.
Flexible Deployment Options - WhatCounts-Hosted BroadcasterWhatCounts, Inc.
This document describes WhatCounts-hosted broadcaster, a flexible email delivery option where WhatCounts hosts the hardware in their datacenter. It involves minimal technical resources for the customer who pays for hardware, software licensing, hosting and support fees. It also details the SmartStart onboarding program which includes hardware setup, training and assistance to ensure delivery testing and whitelisting. Timelines are provided for platform setup, the onboarding program and the delivery ramp up period needed before large-scale sending can begin.
Flexible Deployment Options - Client-Hosted BroadcasterWhatCounts, Inc.
The document discusses a client-hosted broadcaster option from WhatCounts that allows customers to host the broadcaster hardware in their own datacenter. Key details include that the customer is responsible for procuring bandwidth, rackspace, and power, and pays for the WhatCounts software license and support fees. The document also outlines WhatCounts' SmartStart onboarding program and timelines for platform set up, implementation, and delivery ramp up when using a client-hosted broadcaster.
This document provides operation guidelines for a Data Storage Centre (DSC). Key points:
- The DSC stores and disseminates authenticated hydrological data and generates metadata catalogs.
- Staff include a manager, database administrator, IT expert, and secretary. They are responsible for database management, security, backups, metadata, and user support.
- Data processing is done separately at Data Processing Centres to avoid mixing raw and validated data and ensure database integrity. The DSC receives processed data from these centers.
- Standard procedures are described for database administration, metadata handling, reporting, maintenance, and interactions with other organizations in the hydrological information system.
Datasheet nbu 5230 appliance vs media serverFernando Alves
The document compares building your own backup media server to using the Veritas NetBackup 5230 Appliance. The appliance eliminates complexity in five key areas: 1) Acquisition by being pre-assembled and integrated; 2) Installation and integration through pre-installed, optimized software; 3) Administration with a single interface; 4) Patching and upgrades with a single patch; and 5) Support with single vendor support. The appliance saves time over building your own media server which requires management and compatibility testing of multiple components.
Run Book Automation with PlateSpin OrchestrateNovell
his session will describe how to use PlateSpin Orchestrate for tasks beyond virtualization management. Run Book Automation can support the IT operation in a variety of processes, including monitoring, ticket enrichment, problem diagnosis, change and repair, optimization and virtualization, system management and disaster recovery. IDC predicts that data center management will be required to implement higher automation in all fields of system operation.
This session will show what the typical use cases for Run Book Automation are, how PlateSpin Orchestrate fits the requirement for an automation implementation platform, and where in the enterprise IT infrastructure it can be implemented organically and in manageable steps.
A number of implementation examples, such as a disaster recovery implementation for SAP components, prove that automation is not necessarily a huge step, and that even limited projects can lead to a quick return on investment. Implementation details in code and project examples, a technical demo and a tour of the existing example code will conclude the session.
This document discusses authentication and ID mapping in IBM Spectrum Scale. It provides an overview of authentication basics, UNIX and Windows authentication, and ID mapping. It then describes authentication and ID mapping in IBM Spectrum Scale, including supported authentication methods, ID mapping methods, and configuration prerequisites. Active Directory authentication with automatic, RFC2307, and LDAP ID mapping is explained in more detail.
SUSE Linux Enterprise Server for System z SP1 Novell
SUSE Linux Enterprise Server 11 SP 1 provides enhancements to scalability, reliability, systems management, interoperability, security, and support for IBM System z mainframes. New features in SP 1 include support for suspend/resume of instances, automatic IPL after system dumps, improved DS8000 storage support, and exploitation of new System z cryptographic hardware. SUSE remains the leading Linux distribution for IBM mainframes with an estimated 81.9% market share.
The document provides an introduction to web server technologies and HTTP. It discusses the role of web servers, an overview of HTTP including versions and the TCP/IP protocol stack. It also covers the basic HTTP request/response cycle, different types of proxy servers, and planning considerations for web server deployment including hosting options, server software selection, and sizing requirements.
mod_ftp is a module for Apache HTTP Server that implements the File Transfer Protocol (FTP) within the Apache architecture. It leverages Apache's flexibility to serve FTP alongside HTTP and HTTPS from the same server instance. mod_ftp supports key FTP features like SSL/TLS encryption, authentication, dynamic content, and logging while integrating with the Apache ecosystem. The document provides an overview of mod_ftp's capabilities and includes a sample configuration.
The document is a summary of a teleconference between Forrester Research analysts Frank Gillett and Tim Harmon about emerging hardware trends based on Forrester's Business Data Services survey data. Some key points:
- Business Data Services surveys over 14,000 IT executives annually about hardware, software, budgets and priorities.
- For enterprises, server virtualization and consolidation are top priorities but cloud computing is still emerging. Infrastructure makes up 35% of IT budgets on average.
- For SMBs, virtualization is also growing and over 40% of IT budgets go to hardware. Cost management is a key focus in the current economic environment.
This document provides a quick reference guide for shared website hosting. It includes general information about the hosting platforms and packages available. It also details the included and optional features, as well as the monthly traffic allocation. The document discusses the specific web server platforms, including software installed. It describes the basic and advanced website traffic analysis tools available. Finally, it lists frequently asked questions about the shared hosting options.
This document summarizes different methods for monitoring and remotely accessing systems. It discusses the differences between historical and real-time monitoring, and outlines ways to monitor user machines, servers, and remotely log into machines using Remote Desktop Services. Specific monitoring tools covered include Microsoft Management Console, Event Viewer, Task Manager, Performance Monitor, and event and performance logs. The document provides examples of information to monitor and considerations for remote access and server monitoring.
Earthlink introduction and its overview eb 01-16-04 E B
EarthLink provides IT services including managed services, cloud hosting, security services, and managed support. It has transformed from an ISP into a full-service managed service provider (MSP) through acquisitions since 2006. It now has over 3,000 employees and 150,000 business customers, and was ranked the #1 MSP in the US. EarthLink offers a range of cloud and IT solutions to help businesses simplify IT management and reduce costs.
Azaleos' Managed Exchange Services remotely monitor customers' Exchange servers through patented technology, analyzing over 2,800 data points per minute to proactively manage the environment from their Network Operations Centers. This improves availability, security and performance while reducing costs compared to hosted Exchange solutions. Customers benefit from better user experience and IT teams can focus on other priorities.
MT58 High performance graphics for VDI: A technical discussionDell EMC World
Hyper-converged infrastructure appliances can enable high end virtualized graphics for all of your users. With proper planning and configuring, the VxRail and Virtual SAN Ready Nodes with Horizon and GPU technology from NVIDIA provide enhanced user experiences. Even the most demanding CAD/CAM “power users” can realize multiple benefits from a virtualized desktop experience. Wyse endpoints complete the end-to-end environment with improved security and rich, rewarding user experiences. Learn best practices, planning, configuration and deployment recommendations to avoid implementation trials and tribulations in this technical session.
Whitepaper Server Virtualisation And Storage ManagementAlan McSweeney
This document discusses how optimizing storage management can provide greater benefits from server virtualization. It describes how implementing server virtualization using technologies like VMware can improve server utilization, provisioning times, resilience, and costs. However, additional planning and investment in storage is needed to fully realize benefits like faster backup and recovery, application protection, and business continuity. Features of the IBM N Series storage system like FlexVol, FlexClone, snapshots, SnapMirror, and RAID Double Parity make it well-suited for virtualized server environments by providing high performance, instant backups, thin provisioning, disaster recovery, flexibility and efficient virtual machine cloning.
This document provides operation guidelines for a Data Storage Centre (DSC) that stores hydrological data. Key points:
1) The DSC stores field and processed hydrological data and generates metadata and catalogues without processing data.
2) Staff include a manager, database administrator, IT expert, and secretary. They are responsible for database management, metadata, security, backups, and user support.
3) Guidelines cover data transfer protocols, catalogue generation, maintenance procedures, and interactions with data providers and users. The aim is to ensure consistent database operation across DSCs.
Dell Networking Wired, Wireless and Security Solutions LabDell World
The Dell Networking wired, wireless and security solutions lab demonstrates employee and guest wireless access with policies and content filtering. Each lab station represents a remote site, incorporating a SonicWALL TZ300 for security, an X-Series X1008P or X1018P switch for Ethernet connectivity, and an Instant Access Point IAP-205 for wireless device access. Learn more: http://dell.com/networking
Customer Success - A Government Security AgencyBloombase
A government border control agency needed to encrypt sensitive personal data from its border control intelligence system to comply with privacy laws. The agency implemented Bloombase's Spitfire StoreSafe and KeyCastle solutions to encrypt data at rest without changing the existing system or workflow. This provided encryption of data in the storage area network, databases, reports, and backups while maintaining system performance.
The document discusses the benefits of virtual desktops including improved data security, simplified data backup, simplified disaster recovery, reduced time to deployment, simplified PC maintenance, and flexibility of access. It notes that virtual desktops can enable thinner clients, move computational requirements to the datacenter, and allow access from anywhere there is authorized connectivity.
DP Solutions is a 38-year-old IT solutions provider offering managed network services, computer support, and hosting. They provide various service plans including Confidence-Plus Silver, Gold, and Platinum which include remote monitoring, help desk support, and backup services. Their services are aimed at improving network performance, reducing downtime, and allowing clients to focus on their business rather than IT issues.
Microsoft Server Virtualization and Private CloudMd Yousup Faruqu
The document discusses a technology leader with over 10 years of experience in Microsoft, VMware, and Citrix platforms including Windows, Active Directory, private cloud, server and desktop virtualization, high availability, BYOD, and other technologies. The individual holds several patents and certifications including in private cloud, VMware virtualization, Citrix XenDesktop/XenApp, and ITIL.
Flexible Deployment Options - WhatCounts-Hosted BroadcasterWhatCounts, Inc.
This document describes WhatCounts-hosted broadcaster, a flexible email delivery option where WhatCounts hosts the hardware in their datacenter. It involves minimal technical resources for the customer who pays for hardware, software licensing, hosting and support fees. It also details the SmartStart onboarding program which includes hardware setup, training and assistance to ensure delivery testing and whitelisting. Timelines are provided for platform setup, the onboarding program and the delivery ramp up period needed before large-scale sending can begin.
Flexible Deployment Options - Client-Hosted BroadcasterWhatCounts, Inc.
The document discusses a client-hosted broadcaster option from WhatCounts that allows customers to host the broadcaster hardware in their own datacenter. Key details include that the customer is responsible for procuring bandwidth, rackspace, and power, and pays for the WhatCounts software license and support fees. The document also outlines WhatCounts' SmartStart onboarding program and timelines for platform set up, implementation, and delivery ramp up when using a client-hosted broadcaster.
This document provides operation guidelines for a Data Storage Centre (DSC). Key points:
- The DSC stores and disseminates authenticated hydrological data and generates metadata catalogs.
- Staff include a manager, database administrator, IT expert, and secretary. They are responsible for database management, security, backups, metadata, and user support.
- Data processing is done separately at Data Processing Centres to avoid mixing raw and validated data and ensure database integrity. The DSC receives processed data from these centers.
- Standard procedures are described for database administration, metadata handling, reporting, maintenance, and interactions with other organizations in the hydrological information system.
Datasheet nbu 5230 appliance vs media serverFernando Alves
The document compares building your own backup media server to using the Veritas NetBackup 5230 Appliance. The appliance eliminates complexity in five key areas: 1) Acquisition by being pre-assembled and integrated; 2) Installation and integration through pre-installed, optimized software; 3) Administration with a single interface; 4) Patching and upgrades with a single patch; and 5) Support with single vendor support. The appliance saves time over building your own media server which requires management and compatibility testing of multiple components.
Run Book Automation with PlateSpin OrchestrateNovell
his session will describe how to use PlateSpin Orchestrate for tasks beyond virtualization management. Run Book Automation can support the IT operation in a variety of processes, including monitoring, ticket enrichment, problem diagnosis, change and repair, optimization and virtualization, system management and disaster recovery. IDC predicts that data center management will be required to implement higher automation in all fields of system operation.
This session will show what the typical use cases for Run Book Automation are, how PlateSpin Orchestrate fits the requirement for an automation implementation platform, and where in the enterprise IT infrastructure it can be implemented organically and in manageable steps.
A number of implementation examples, such as a disaster recovery implementation for SAP components, prove that automation is not necessarily a huge step, and that even limited projects can lead to a quick return on investment. Implementation details in code and project examples, a technical demo and a tour of the existing example code will conclude the session.
This document discusses authentication and ID mapping in IBM Spectrum Scale. It provides an overview of authentication basics, UNIX and Windows authentication, and ID mapping. It then describes authentication and ID mapping in IBM Spectrum Scale, including supported authentication methods, ID mapping methods, and configuration prerequisites. Active Directory authentication with automatic, RFC2307, and LDAP ID mapping is explained in more detail.
SUSE Linux Enterprise Server for System z SP1 Novell
SUSE Linux Enterprise Server 11 SP 1 provides enhancements to scalability, reliability, systems management, interoperability, security, and support for IBM System z mainframes. New features in SP 1 include support for suspend/resume of instances, automatic IPL after system dumps, improved DS8000 storage support, and exploitation of new System z cryptographic hardware. SUSE remains the leading Linux distribution for IBM mainframes with an estimated 81.9% market share.
The document provides an introduction to web server technologies and HTTP. It discusses the role of web servers, an overview of HTTP including versions and the TCP/IP protocol stack. It also covers the basic HTTP request/response cycle, different types of proxy servers, and planning considerations for web server deployment including hosting options, server software selection, and sizing requirements.
mod_ftp is a module for Apache HTTP Server that implements the File Transfer Protocol (FTP) within the Apache architecture. It leverages Apache's flexibility to serve FTP alongside HTTP and HTTPS from the same server instance. mod_ftp supports key FTP features like SSL/TLS encryption, authentication, dynamic content, and logging while integrating with the Apache ecosystem. The document provides an overview of mod_ftp's capabilities and includes a sample configuration.
The document is a summary of a teleconference between Forrester Research analysts Frank Gillett and Tim Harmon about emerging hardware trends based on Forrester's Business Data Services survey data. Some key points:
- Business Data Services surveys over 14,000 IT executives annually about hardware, software, budgets and priorities.
- For enterprises, server virtualization and consolidation are top priorities but cloud computing is still emerging. Infrastructure makes up 35% of IT budgets on average.
- For SMBs, virtualization is also growing and over 40% of IT budgets go to hardware. Cost management is a key focus in the current economic environment.
This document provides a quick reference guide for shared website hosting. It includes general information about the hosting platforms and packages available. It also details the included and optional features, as well as the monthly traffic allocation. The document discusses the specific web server platforms, including software installed. It describes the basic and advanced website traffic analysis tools available. Finally, it lists frequently asked questions about the shared hosting options.
This document describes the Apache Manager, a tool for managing Apache web servers. It stores Apache configuration directives in a hierarchical directory structure, allowing common directives to be inherited and consolidated. This provides advantages over manually editing configuration files, including platform independence, centralized management via a web interface, and consolidation of common settings. The Apache Manager consists of a web utility and configuration daemon that use Novell's eDirectory to store and share configuration objects across multiple Apache servers.
This document provides an overview and summary of Apache 2.2 configuration including:
1) Apache release statuses and where development is focused;
2) Common configuration directives like Listen, DocumentRoot, and VirtualHosts;
3) Tips for modularizing configuration using Include directives and separating into files.
INSTALLING AND CONFIGURING APACHE TOOLKIT FOR SERVICEGUARD ...webhostingguy
This document provides instructions for installing and configuring the High Availability Apache Toolkit for Serviceguard for Linux. It discusses setting up Apache web servers on cluster nodes, installing the toolkit, configuring single and multiple Apache instances, and security policies like SELinux and AppArmor that impact the Linux environment. The toolkit uses scripts to start, stop, and monitor Apache instances to provide high availability if the primary node fails. The configuration can use either local or shared storage for Apache files.
NetDimensions provides ISO 27001 certified hosting services in Europe that meet global security standards. The services offer business advantages like conforming to ISO 27001 requirements and minimizing system vulnerabilities through regular patching and scans. The technical advantages include using award-winning providers for hardware, software, and backups. Systems have redundant disk subsystems and are monitored continuously to ensure sufficient resources. Support includes handling all maintenance, upgrades, and issues within one hour.
The Benefits of Having Nerds On Site Monitoring Your Technologynerdsonsite
Nerds On Site provides IT support and monitoring services for small and mid-sized businesses. They offer 24/7 monitoring, alerting and reporting to identify issues quickly and reduce downtime costs. Additional services include asset management to track hardware and software inventory, security assurance through regular scans, and preventative maintenance to extend the life of systems. Monthly and quarterly reports provide visibility into network health and performance to optimize spending.
Acculink systems end user presentationArt Morrison
Acculink Systems provides IT support and management services including 24/7 monitoring, asset management, security assurance, preventative maintenance, and reporting to help clients focus on their business by taking care of IT needs, ensuring issues are addressed proactively to reduce costs and downtime while securing systems and achieving compliance.
Acculink systems end user presentationArt Morrison
Acculink Systems provides IT support and management services including 24/7 monitoring, alerting and reporting, asset management, security assurance, preventative maintenance, and quarterly business reviews. Their services are designed to help businesses focus on their core operations by reducing IT costs, downtime, security risks, and improving asset utilization through proactive maintenance and reporting.
This document provides an overview of vending systems and services offered by CBN. It discusses the benefits of custom-built equipment, web-based reporting, cellular technology options, and program management. Features like 24/7 access to machine data, customized reports, and total control are highlighted. The document also reviews what types of items can be stocked in the machines, hardware specifications, the process for accessing and purchasing items from the machines, and implementation timelines. Cost savings from reduced handling, inventory, and acquisition costs are noted.
Ravi C L has over 7 years of experience as a Windows Administrator. He has a Master's degree in Information Technology from Kuvempu University. He is Microsoft Certified Professional with certifications in A+, N+, MCSE, and CCNA. He has worked as a Windows System Administrator for TATA Consultancy Services and IBM India, where he managed Windows servers, performed backups and restores, patched systems, and provided 24/7 support. Currently he works as a Windows Administrator for VDA Infosolutions in Bangalore, India.
The document summarizes IBM's Rational Development and Test Environment as a Managed Service (RD&T aaMS) offering. Some key points:
- IBM will oversee configuration and implementation of IBM software products in their data centers, monitor them for 24/7 availability, and provide infrastructure support.
- Customers can access the software through the internet or their internal networks. IBM assigns a Client Success Manager to ensure successful deployment.
- The service reduces upfront IT costs, alleviates day-to-day maintenance responsibilities, and provides ongoing expertise from IBM to help customers maximize value.
K2 is an advanced software and hardware asset management product from Sassafras Software that allows organizations to track software licenses and usage. It supports the full software asset lifecycle, including procurement, discovery, license management, usage monitoring, and compliance reporting. K2 can track licenses for over 50,000 client computers from a single server. It provides visibility into software usage and spending to help reduce costs. Key features include purchase reconciliation, license policy enforcement, and integration with other IT systems.
IVM, Inc. provides custom-built supply vending machines for their clients. Their machines offer several key features and benefits, including:
1. Customized equipment designed in-house for each client's specific needs with a network of technicians providing quick repairs and total control over the program.
2. Web-based reporting accessible 24/7 from any location or shift, allowing administrators to monitor usage and add/edit employee information.
3. Cellular-based technology that does not require IT involvement or impact existing networks while maintaining security and flexibility.
4. Full program management including dedicated customer support, machine reconfigurations, service calls, and a turnkey solution keeping the client hands-off.
This document summarizes the key features and benefits of Network Configuration Manager (NCM), a configuration management tool. NCM provides increased network efficiency, stability and control through preventive detection of faulty changes. It allows for faster troubleshooting and restoration of service using automated backups and restoration of pre-configured configurations. NCM enhances compliance through out-of-the-box support for regulations and allows custom policies for monitoring networks. It also improves productivity by automating redundant tasks through configuration templates and workflows.
Personally-owned devices can be great tools for boosting productivity, but device management and security can be challenging and costly. View the slide deck and learn how System Center Configuration Manager 2012 can control slates, netbooks, wireless devices and PCs from a single administrative console.
For more information on this or other System Center topics, visit our blog at www.cdhtalkstech.com.
This document discusses various hosting options for companies including in-house hosting, outsourced hosting, colocation hosting, shared hosting, dedicated server hosting, managed hosting services, virtual private servers, and cloud-based hosting. It provides details on the characteristics and benefits of each option. A cost benefit analysis matrix compares the options based on factors like accessibility, cost, security, and maintenance. Cloud-based hosting receives the highest total score in the analysis.
Wipro in collaboration with Symantec offers CaaS which uses Control Compliance Suite (CCS), the industry
leading technology to manage Compliance and Security Configuration Assessments.
This document contains the resume of Dinakar Nerusu, who has over 10 years of experience as a system administrator working with large IT infrastructures and data centers. He has experience managing Windows and Citrix servers in banking, finance, and retail industries. Some of his responsibilities have included installation, configuration, and management of virtualization technologies; troubleshooting incidents; and managing teams of other system administrators.
Apresentação sobre serviços "smart" da Cisco - Smartcare.
Contém informações gerais sobre a "solução" e como parceiros Cisco podem se tornar parceiros "Smartcare".
Trust and Cloud Computing, removing the need to trust your cloud providerDavid Wallom
Presentation at CloudSecurityExpo 2106 publicly describing the Porridge distributed remote attestation using multiple trusted Third Parties as a way of building a cryptographically secure cloud service. Allowing users to know the cloud they are using is in exactly the format they expect. This will be commercially available through the Antyran product. This work is supported by InnovateUK KTP in partnership between University of Oxford e-Research centre and 100PercentIT. Other partners not in the KTP in include OctaInnovations.
Similar to Windows Hosting Service-Level Description (20)
1) File uploads in PHP require configuring php.ini settings like enabling file uploads and setting temporary storage directories with correct permissions.
2) Forms for file uploads need to use POST with multipart/form-data encoding and include file input fields and hidden fields.
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Running and Developing Tests with the Apache::Test Frameworkwebhostingguy
The Apache::Test framework allows running and developing tests for Apache modules and products. Key features include:
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This document provides instructions on installing and configuring memcached to improve the performance and scalability of MySQL. Memcached is installed using package managers or by compiling from source. It is configured to listen on ports and interfaces, allocate memory, and set thread counts. The typical usage involves applications loading data from MySQL into memcached for faster retrieval, with MySQL as the backing store if data is not found in the cache.
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1. CIT/DCSS SLA Number _______________ Appendix B
Windows Hosting Service-Level Description
STANDARD SERVICE DESCRIPTION
Physical Facility Services • Data center temperature and humidity maintained within conventional,
vendor recommended limits for computing and telecommunications
Location: equipment.
• Sufficient power for all installed equipment, with an uninterruptible power
Building 12, Room 1100 supply and standby generator to maintain normal business operations
during a utility outage.
Qwest Facility in Sterling, VA • Physical security of the computer room with bio-metric and badge
controlled access limited to approved personnel.
• Security guards at entrance for Operations staff 24x7.
• Facility monitored by video cameras.
• Monitoring systems for detecting water leaks, smoke and fire as well as a
fire suppression system
System Administration Services • Ongoing administration including management of user accounts and
management of storage on the equipment provided.
• Timely diagnosis and resolution of hardware and system software
problems within the limits of vendor provided assistance.
Monitoring Services • Systems are monitored 24 hours per day, 7 days per week.
• Monitoring includes hardware status and system performance (e.g., CPU,
memory, disk space utilization, services, selected ports and processes).
• System problem diagnosis/resolution by systems experts either on site or
on call.
• In the event an adverse incident is detected by system monitors, CIT will
contact the Customer as per the Customer requirements.
Operating System and Utility • Operating system and supported utility software installed and configured
Software Services following CIT standards. Tuning and custom modifications discussed and
implemented upon completion of technical review and impact analysis.
• Operating system upgrades and patches to versions fully supported by the
vendor and compatible with application software. Upgrades to be done on
a schedule acceptable to both CIT and the Customer.
• Regular updates and upgrades of other CIT-provided software at times
which are coordinated with the Customer.
• Security patches applied to CIT-provided software in a timely manner
coordinated with the Customer.
Security Services • Basic protection of hardware and software through NIH border firewalls
and network intrusion detection in accordance with the data center security
architecture.
• Secure management in accordance with the Federal Information Security
Management Act (FISMA), NIST guidelines, Certification and
Accreditation (C&A) security review and SAS 70 audit review.
• Host-based security solutions installed, maintained, and monitored to
prevent system compromises (e.g., virus infections, intrusions, etc.).
Backup Services • All backups administered in accordance with CIT standards and Customer
requirements. Backups of Customer-managed applications may require
additional coordination with the Customer.
2. CIT/DCSS SLA Number _______________ Appendix B
• Daily and/or weekly backups of servers, with off-site storage for disaster
recovery, if requested.
• In the event of a system problem causing loss of data, CIT will restore data
from the most recent backup. In the event of an accidental deletion or
corruption of data by the Customer, CIT will restore data from the
Customer requested backup date.
• Retention period for all data backups is 30 days.
Hardware Services • Preliminary consultation with the Customer to determine needs and
performance requirements, leading to an agreement on equipment to be
provided for the Customer’s use.
• Additional meetings with the Customer, as needed, to revise equipment
requirements based on changing business needs and/or new technical
requirements.
• Equipment acquired and configured to meet identified Customer
requirements.
• Timely delivery of equipment when needed.
• Consult and coordinate with the Customer on equipment refreshes.
Server Hosting
Server Specifications ____: Dedicated 2 Processor Commodity Server(s)
If contracted ____: Dedicated 4 Processor Commodity Server(s)
____: Dedicated Custom Server(s)
Specify:
____: Virtual Machine (VM)
____: Shared Server(s)
Software Specifications Windows
IIS
Citrix
SQL
SQL Relational Database • CIT installs and configures database and supported utility software to
Management System Customer requirements.
Infrastructure Administration • CIT installs upgrades and patches to versions fully supported by the
Services vendor and compatible with the Operating System. Upgrades to be done on
a schedule acceptable to both CIT and the Customer.
If contracted • Security patches applied to database software in a timely manner
coordinated with the Customer.
• Timely diagnosis and resolution of database system-level problems within
the limits of vendor provided assistance.
• Databases are monitored 24 hours per day, 7 days per week.
• Provide database backup and recovery.
Managed Storage Services • Storage is provided in a redundant configuration as coordinated with the
customer.
If contracted • Space provided on a SAN is billed based on the amount allocated to the
customer.
3. CIT/DCSS SLA Number _______________ Appendix B
Application Firewall Services • Application firewall services are provided to meet specific Customer
security requirements. Customer collaboration is required to establish
If contracted application security architecture and to create and review firewall rule sets.
Local Traffic Management • Provides load balancing and SSL acceleration support through the use of
Services BigIP F5 devices.
• Provides unique load sharing and failover support for customer
If contracted applications and servers through application server pooling and custom
rules.
• Provide SSL digital certificates to customers through arrangements with
Verisign and the HHS PKI program to authenticate application servers.
Disaster Recovery Services • In collaboration with the Customer, prepare, implement, and test a disaster
recovery plan within the scope of the NIH Computer Center disaster
If contracted recovery program as described in the Computer Center Disaster Recovery
Plan.
• Provision of off-site data storage and hot site availability.
• Recovery of the Customer’s systems in case of a disaster in accordance
with the disaster recovery plan.
IIS Web Hosting Services
• Provides Windows-based Web hosting including IIS setup configuration
and administration
If contracted
File Server Services
• Provides Windows-based file storage
If contracted
Windows Print Server Services
• Provides Windows-based printing services
If contracted
SERVICE AVAILABILITY
Service Coverage • CIT will provide coverage for the Application, 24 hours a day, 7 days a
week. See the contact personnel listed in Appendix A for the CIT
emergency after business hours contact(s).
Service Availability • CIT will provide 99.9% system availability within the agreed service
hours.
• CIT will provide 99.9% availability of resources to support services,
exclusive of scheduled maintenance activities.
• Installation and configuration of services within time frames agreed to
with the customer.
• If CIT is unable to meet system availability target levels, CIT will provide
the Customer reimbursement for unavailable services based on a
calculated formula, upon request.
SERVICE OPERATIONS
System Monitoring and CIT will manage and monitor the servers, which are part of the Application, 24
Support hours, 7 days a week.
System Maintenance All services and/or related system components require regularly scheduled
maintenance (“Maintenance Window”) in order to meet the establish service
availability levels.
These maintenance window activities will or may render the systems and/or
applications unavailable for normal user interaction for the following locations
4. CIT/DCSS SLA Number _______________ Appendix B
and timeframes:
Type: Monthly Maintenance
Location(s): Data Center Building 12
Timeframe: 3rd Friday of every month; rolling outage unless notified of
exceptions
Notification:
• A minimum of 5 business days prior to the scheduled maintenance
window
• Will specify the servers and location affected
Type: Scheduled Maintenance
Location(s): Data Center Building 12
Timeframe: Dependent on type of maintenance
Notification:
• Coordinate with the customer as needed prior to the scheduled
maintenance window
• Will specify the servers and location affected
If services and/or related components require emergency maintenance in order
to meet the established service levels, CIT will conduct the following
activities:
Type: Emergency Maintenance
Location(s): Data Center Building 12
Timeframe: Dependent on type of emergency
Notification:
• Will immediately notify the Customer by email or phone
• Will specify the servers and location affected
• Will coordinate with the Customer to develop a priority scheme if a shut
down of servers is necessary
SERVICE DELIVERY
Service Delivery Metrics • Delivery of Windows hardware to customer: 6-8 weeks upon receipt of
finalized customer requirements
• File restores: 2-4 hours during business hours
• Building of web site: 24 hrs upon receipt of request
CUSTOMER SUPPORT
Response Times • For non-emergency calls, CIT will provide the appropriate call-back
response as indicated on the ASR service request ticket.
• Emergencies will be handled within a 1 hour call-back window after
receiving a service request ticket.
CIT DCSS Management
• Refer to Appendix A of SLA
Escalation Contacts