Wikicompetenze is an Italian collaborative wiki for sharing best practices among schools. It aims to collect experiences from Italian schools to create a single model for teaching. However, the website structure is confusing and not properly used by participants. While the goal of providing guidelines for teaching is ambitious, the wiki would benefit from a simpler layout and clearer instructions for using its collaboration tools.

1. Wikicompetenze Case study Giantommaso D’Astolto NEST project Alta ScuolaPolitecnica VII cycle

2. What is it? Italian collaborative wiki for sharing experiences and documentation within a network of schools The aim is to collect today’s best practices in the Italian scenario in order to create a unique model for schools

4. the structure of the website

6. IT tools Document sharing for material transfering Wikis for interactive collaboration Chat and forums for comment sharing

7. Strengths Very interesting idea of combining schools with differentbackgrounds Ambitious goal to provide guide lines for a unique model of teaching Great importance is put on the feedback system

8. Weaknesses The tool is not properly used, either because of a confusing website structure or of bad understanding of the tool (in this case there is need for a better explanation) There are few wikis and numerous documents updated, which slows the interaction among users. Besides sometimes comments and material are uploaded in the wrong page Example of bad feedback

9. Business model The service is open to the schools that want to contribute and it’s sponsored by the Italian Ministry of University and Research (MIUR) A group of technology experts participated in the implementation of the project All institutions that want to participate need to sign up in the website before being operative

10. Conclusions and take-aways The idea behind the project is worthwhile and involves a hot topic in today’s national debate The tool however would need a better layout, a more understandable structure and a simple explanation on how to use the provided tools We can see opportunities to scale it down, especially for sharing experiences among those responsible for small subprojects.