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1. W H Y S A L E S F O R C E
C O M M E R C E C L O U D ?

2. Why Choose Salesforce
Commerce Cloud?
Inessence, Salesforce Commerce Cloud isacloud-based platform
that allows customers to create customized, exclusive, and unified
purchasing experiences. It meansoffering your consumers aseamless
shopping journey through arange of themes, whether it’s the web,
tablet, social media, or shops, through unifying purchase experiences.
TheCommerce Cloud isnothing short of anecommerce boon. At
every point of the shopping path, it hasgreatly enhanced the way your
online customers engage with you. Thisplatform allows you to handle
all the businessprocesses that follow in anautomated and productive
way once you have built your portal and added goods that you want
to sell. TheSalesforce Commerce Cloud isdistinguished by multi-
tenant architecture that gives agreat boost to the platform’s security
and stability aspects. Thisseamless platform’s three service categories
(intelligence, experience, and operations) work harmoniously to
power each and every stage of cross-channel commerce. The
intelligence element isthe right option, based on data, to provide
specific insights and direct company decisions. Theexperience feature,
on the other hand, provides userstools to control their merchandise,
content, pricing, and promotions, which in turn translates into improved
customer engagement.

3. Key Features Of S al es f orc e C o m m e r c e C l o u d
When you reap the benefits of our Salesforce ecommerce services and have the
Salesforce Commerce Cloud platform implemented, the team can experience
smoother operations and greater functionality.
Here are some of the key features that will be offered through the
implementation of the Commerce Cloud within your organization:

4. One of Salesforce Commerce Cloud’s greatest benefits isthat it
easily eliminates the limitations to innovation that can be
generally associated with avast majority of legacy commerce
solutions.
Through doing this, it helps the company to remain in line with
evolving customer needs and the cutthroat and fast-paced
businessof today.
Up to eight times ayear, the Salesforce Commerce Cloud
platform isupdated so that you get your handson new
developments and features.
When these improvements are streamlined with your day-to-day
tasks,your online businessnever hasto go into a“hold” mode.
If this is not enough, Salesforce Commerce Cloud’s open
architecture allows you to easily create your own custom
capabilities without ever compromising the road to cloud
upgrades.
1)Continuous and
Seamless Innovation

5. 2) Business Intelligence
Thenumber of customers addressed and the number of transactions
carried out by anordinary businessenterprise are considerably high.
On adaily basis,if you follow aB2C model, hundreds of potential
clients will land on your ecommerce website.
You are likely to deal with large amountsof saleson adaily basisif
you are adopting aB2B model.
It isessential for acompany to makesenseof this complex
information and effectively conduct business processes.
Salesforce Commerce Cloud provides exclusive market intelligence
that lets you analyze critical information, makecomprehensive
reports about it, and helps management make crucial business
decisions.

6. 3) Predictive Intelligence enhances
the shopping experience
Salesforce built EinsteinAI, anext-generation artificial intelligence platform that eliminates the need for third-party extensions
and manualdata processing, to extend the application of the artificial intelligence platform for ecommerce companies.
Previously, to simulate new attributes and handle various operations on the web, merchants had to usethird-party integrations.
Theseintegrations are closely linked to each other, and one extension’s failure can also impact others’ efficiency. Themain
features of the artificial intelligence system at Einstein:
Suggest the best products at all touchpoints
Make real-time 1:1predictions for every single buyer
Get smart and boost conversions with insights from
data-driven commerce
Savetime and effort with automated tasksfor trading

7. Organizations are able to handle multiple storefronts from asingle back-
end platform at multiple locations around the world with the Salesforce
Commerce Cloud.
You can easily manage product data sets for various stores without any
hurdles by using Salesforce Commerce Cloud for your ecommerce
store and also manage numerouscomplexities suchasbilling, pricing,
product availability, etc.
Salesforce isone of the first commercial solutions to fully support Apple
Payonline, offering aseamlessone-page checkout for customers that
allows them to complete their purchases with asingle click.
4) Internationalization
of Storefronts

8. 5) High Customisation
Salesforce isconsidered to be ahighly customizable platform, which also
gives the Commerce Cloud these qualities.
According to your particular preferences and comfort, the app helps you to
create aunified experience for your customers.
Our team can tailor the platform based on your needs, based on the
customers you cater to, the products you are selling, and the objectives you
want to achieve. At every point of the buying process and every part of
your website, this customization isavailable, including the customization of
the checkout process. Basedon your preferences, you can allow your
customers to makepurchases through asingle-page checkout, allowing
them to complete their buying journey with asingle click of a button.

9. TheSalesforce Commerce Cloud hasplaced profound
emphasison one main feature, which empowers retailers to
operate their businessfrom asingle platform over multiple
channels. Retailers can streamline multiple processes with a
single SaaSsolution, suchaspricing, order management,
inventory management, marketing strategies, conversions, etc.
It not only gives retailers agility but also omnichannel
functionality that savesalot of their precious time andeffort.
6) Omni-Channel
Functionalities

10. A Truly Unified
Experience with
Commerce Cloud
Endless Aisle
How well it puts together each of the networks to create
aunified customer experience isone of Commerce
Cloud’s most significant advantages.
You should put it all together for the customer’s good
instead of thinking of your online store, your social sales,
or your brick-and-mortar asseparate entities.
For instance, giving mobile access to digital inventory to
your in-store team members will allow store partners to
deliver, sell, and ship products to customers in real-time
from anywhere in your store at anylocation.
Docmation offers afull system integration service,
beginning with adiscovery that uncovers the company’s
highest-value, commercially oriented activity roadmap.
Fromthere, we work with you on initial platform selection
consulting, solution design, and implementation through
ongoing site performance optimization, enhancement,
and support, including innovative origination and
implementation.

11. Thank you!
Contact usif there are any
questions.
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www.docmation.com
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